6/10 Okay
Dora
25 Jan 2026
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
3 - The pool was a huge part of our stay this weekend to celebrate my daughter’s birthday. Sadly, due to the pool being closed our entire stay, I sent the birthday guest home early and end my daughter's birthday celebration early. On top of that, I’m not sure if it's due to my complaint, the older gentleman at the front desk was not friendly and lacked hospitality. Didn't even make eye contact with us when paying for our snacks. He apologized but it was not sincere.
Thankfully Lara and the other young lady at the front desk were great. We appreciate the hospitality and kindness. We are also thankful that the hotel discounted one of our nights due to pool inconvenience. Breakfast was delicious but again some of the staff were not friendly. They look at you like you are an inconvenience. It’s sad because the gentleman who checked us in for breakfast was so nice.
The complimentary drinks were great.
I am giving the 3 due to pool and some of the unfriendly staff.

Dora
Stayed 2 nights in Jan 2026



























