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Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG

Pool
Free daily on-the-go breakfast
Exterior
Exterior
Suite, 2 Queen Beds, Accessible (Roll-In Shower) | Down duvets, Select Comfort beds, desk, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
358 River Ridge Dr, Grand Rapids, MI, 49544
  • Place, LMCU Ballpark
    ‪3 min drive‬
  • Place, Meijer Corporate Headquarters
    ‪3 min drive‬
  • Place, DeVos Performance Hall
    ‪5 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Down duvets, Select Comfort beds, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Down duvets, Select Comfort beds, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility)

8.0 out of 10
Very good
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Suite, 2 Queen Beds, Accessible (Roll-In Shower) | Down duvets, Select Comfort beds, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Room amenity

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Down duvets, Select Comfort beds, desk, blackout curtains

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(16 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Down duvets, Select Comfort beds, desk, blackout curtains

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(15 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Down duvets, Select Comfort beds, desk, blackout curtains

Suite, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Down duvets, Select Comfort beds, desk, blackout curtains

Standard Room

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Down duvets, Select Comfort beds, desk, blackout curtains

Suite, Multiple Beds

8.8 out of 10
Excellent
(5 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG

Along with a 24-hour fitness centre, this smoke-free hotel has a 24-hour business centre and a business centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG offers 94 air-conditioned accommodations with video game consoles and free newspapers. Select Comfort beds feature down duvets. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG, you'll be close to Van Andel Arena. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from Meijer Corporate Headquarters and 7 minutes from Van Andel Arena
A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and 2 meeting rooms are available. Free breakfast is available daily. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG. Free self parking is available.

This Grand Rapids hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Grand Rapids-North
Holiday Inn Express Hotel Grand Rapids-North
Holiday Inn Hotel Rapids-North
Holiday Inn Rapids-North
Holiday Inn Express Hotel Grand Rapids-North Walker
Holiday Inn Express Grand Rapids-North Walker
Holiday Inn Express Hotel Grand Rapids-North Grand Rapids
Holiday Inn Express Grand Rapids-North Grand Rapids
Holiday Inn Express Hotel Suites Grand Rapids North
Express & Suites Rapids By Ihg
Holiday Inn Express Hotel Suites Grand Rapids North
Holiday Inn Express Hotel Suites Grand Rapids North by IHG
Holiday Inn Express Hotel Suites Grand Rapids North an IHG Hotel

Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 354 out of 645 reviews
Rating 8 - Good. 199 out of 645 reviews
Rating 6 - Okay. 50 out of 645 reviews
Rating 4 - Poor. 19 out of 645 reviews
Rating 2 - Terrible. 23 out of 645 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

andrea

Stayed 1 night in Nov 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and the room was clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities
We have stayed there 2x now for medical appointments and was happy both times. Everyone was friendly, the rooms were clean, and the hot tub and pool were great.
Stayed 1 night in Nov 2025

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
They gave me a handicap room because my foot is in a boot from surgery. Very nice check in
Stayed 1 night in Nov 2025

10/10 Excellent

Derie

Stayed 1 night in Nov 2025

10/10 Excellent

Brenda

Stayed 1 night in Nov 2025

10/10 Excellent

Harold

Stayed 1 night in Nov 2025

10/10 Excellent

Derrick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Amanda

Stayed 1 night in Nov 2025

8/10 Good

Cathy

Stayed 6 nights in Nov 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities
Such a nice place. Everything was so clean. And so quiet. Beds were comfortable as well. Definitely will stay here again!
Stayed 1 night in Nov 2025

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable. The staff was very welcoming and friendly
Stayed 1 night in Nov 2025

10/10 Excellent

Alexander

Stayed 1 night in Nov 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Room was spotless. Front desk was super nice and welcomed us back after our shopping. Didn’t just ignore us as we walked past Fresh coffee available at all times
Stayed 1 night in Nov 2025

4/10 Poor

Andrew

Travelled with family
Liked: Staff & service
Property is showing its age. No noise control 11pm-7am should be quiet!
Stayed 1 night in Nov 2025

10/10 Excellent

Amil

Stayed 3 nights in Oct 2025

10/10 Excellent

Caeley

Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful, breakfast was great, and room was very clean!
Stayed 1 night in Oct 2025

2/10 Terrible

Tricia

Disliked: Cleanliness, staff & service, property conditions & facilities
Tried to check in and no one was available at front desk and the lobby smelled like weed. I went to the store and then came back 45 min later and it was the same scenario but someone came from the back to help check me in. When I got up to my room it was clean to a point but there was a large plastic square on the side of the wall for a "repair area" it was partially pushed through and exposed pipes and insulation. Then the bathroom door was loose. Over the bed there was also a circular hole in the drywall that had a pipe for fire sprinkler coming out but the hole was gaping and had at least 2 in around it exposed . Sketchy at best. Will not be staying here again
Stayed 1 night in Oct 2025

10/10 Excellent

Ashley

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

edith

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Zoe

Stayed 1 night in Oct 2025

10/10 Excellent

JOAN

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean staff exceptional breakfast was good but the lady was overwhelmed on Sunday with a capacity full hotel. She did the best she could. People can be so rude. I wanted to jump in and help her
Stayed 2 nights in Oct 2025

10/10 Excellent

Brian

Stayed 1 night in Sep 2025

10/10 Excellent

Shantelle

Stayed 1 night in Oct 2025

10/10 Excellent

Mirta

Stayed 1 night in Oct 2025

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