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MainStay Suites Grand Rapids Southeast - Kentwood

3.0 star property

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Photo gallery for MainStay Suites Grand Rapids Southeast - Kentwood

A modern kitchen with dark wood cabinets, a granite countertop, and a central island.
A hotel room with a fireplace, sofa, television, and a bed.
A hotel room with a sofa, a side table, a lamp, a TV, and a painting on the wall.
A compact kitchen with wooden cabinets, a stainless steel refrigerator, a microwave, a dishwasher, and a sink.
An outdoor patio area with a pergola, seating arrangements including a sofa and chairs, and a grill in the background.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
3920 Stahl Dr Se, Grand Rapids, MI, 49546
  • Place, Centerpointe Mall
    ‪5 min walk‬
  • Place, Woodland Mall
    ‪18 min walk‬
  • Place, Calvin University
    ‪2 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪8 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

A hotel room with a large bed, a ceiling fan, a television, and a door.

Suite, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Non Smoking (Efficiency)

A hotel room with a sofa, armchair, dining table, and a painting on the wall.

Suite, Multiple Beds, Non Smoking (Efficiency)

  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

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About this property

MainStay Suites Grand Rapids Southeast - Kentwood

Along with a 24-hour business centre, this hotel has a business centre and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a free food/drink shopping service are on-site.
MainStay Suites Grand Rapids Southeast - Kentwood offers 78 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. This accommodation has separate sitting areas and is furnished with double sofa beds and desks. Beds feature premium bedding. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at MainStay Suites Grand Rapids Southeast - Kentwood. During your stay, you're just a quick walk from Orbit Room. Features include free WiFi in public areas and free self-parking, plus a 24-hour business centre.
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • 8 minutes by car from Frederik Meijer Gardens and Sculpture Park and 13 minutes from Van Andel Arena
  • Cats and dogs welcome for a fee
WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. Barbecue grills, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly MainStay Suites Grand Rapids Southeast - Kentwood. Self parking is free.

Smoking is allowed in designated areas at this 3-star Grand Rapids hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free manager's reception (select days)

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lift (165 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Double sofa bed
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Rapids Homewood Suites
Homewood Suites Hilton Grand Rapids Hotel
Homewood Suites Grand Rapids
Homewood Grand Rapids
Homewood Suites Hilton Hotel Grand Rapids
Homewood Suites By Hilton Grand Rapids Hotel Grand Rapids
Homewood Suites Hilton Grand Rapids
Homewood Suites by Hilton Grand Rapids Hotel
Homewood Suites by Hilton Grand Rapids Grand Rapids
Homewood Suites by Hilton Grand Rapids Hotel Grand Rapids

MainStay Suites Grand Rapids Southeast - Kentwood Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 310 out of 741 reviews
Rating 8 - Good. 199 out of 741 reviews
Rating 6 - Okay. 98 out of 741 reviews
Rating 4 - Poor. 65 out of 741 reviews
Rating 2 - Terrible. 69 out of 741 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice clean place with friendly staff. Nice area no problems at all. We would stay again.
Stayed 1 night in May 2026
Verified review

8/10 Good

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are okay. Plenty of places to eat nearby. Good for the price.
Stayed 8 nights in Mar 2026
Verified review

2/10 Terrible

Claudia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on 28th street, so everything is in reach
Stayed 1 night in Mar 2026
Verified review

8/10 Good

nathan

Liked: Cleanliness, staff & service
Great suite with lots of space and included appliances. Great for families.
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Latasha

Disliked: Cleanliness, staff & service, amenities
Reservations were canceled once arrived. The front desk clerk was very rude, unprofessional and unpleasant.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Patricia

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is in bad shape, perhaps due to the recent change of ownership. There are so many items in the customer facing areas that need attention. My room didn’t need as much but I still need a light refresh. Max at the front desk was very nice and very pleasant!
Stayed 6 nights in Apr 2026
Verified review

4/10 Poor

Don

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was ok, until the entire floor smelled of pot. Staff was not helpful at all.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

joanne

Disliked: Cleanliness, amenities, property conditions & facilities
There was a kitchen…but we were not impressed and it felt very unsafe. But overall it was just dirty! We will NEVER consider this property ever again! It feels like there was drugs and prostitution on the premises from the time we walked in!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

gordon

Liked: Cleanliness, amenities, property conditions & facilities
The suite was nice and clean
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

LaQuanda

Liked: Cleanliness
3 star
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Diamonique

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable. Staff was helpful but rude. $100 deposit is required so be prepared
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk clerk was very friendly. Lobby was clean and stylish. Room was great.
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Latoya

Liked: Cleanliness
Disliked: Staff & service, amenities
Our reservation were cancelled so they put us in another location which was not at all like the previous reserved room! The rooms smelled of mildew, no kitchenette, no breakfast just a basic motel room with stale coffee! So dissatisfied and disappointed!
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Faith

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was a bit dirty and run down. I asked for another blanket at night because mine had weird red stains. They couldn't even find one. They gave me a small blanket.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Lessie

Liked: Cleanliness, staff & service
The room was very clean,but didn't have towles and dishwashing liquid for the dishes in the efficiency kitchen we had, other than that it was great.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Malisha

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was wonderful
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Diana

Liked: Staff & service, amenities
Nice staff and great location near shopping and dining.
Stayed 4 nights in Nov 2023
Verified review

10/10 Excellent

Chiquita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well recommended...Home away from home.
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

keshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and checking in was easy
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Tonya

Liked: Cleanliness, staff & service
Nice place to stay- especially with the kitchens and comfortable suite layouts.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, amenities, property conditions & facilities
Staff at check in very friendly. Arrived in snow storm, parking lot did not get plowed and was a sheet of ice the next morning. Otherwise was a nice stay.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

david

Liked: Cleanliness, amenities, property conditions & facilities
All the above.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Ryan

Liked: Cleanliness, staff & service
Hotel was good and clean and what our family needed for a quick highway overnight stop on our way to our destination.
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Sheila

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Brandi

Comfy beds, nice a clean. Awesome breakfast
Stayed 1 night in Feb 2025