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Sleep Inn & Suites Grand Rapids Southeast - Kentwood

2.5 star property

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Photo gallery for Sleep Inn & Suites Grand Rapids Southeast - Kentwood

Premium bedding, in-room safe, desk, laptop workspace
Lobby
Property amenity
Lobby
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Breakfast included
  • Parking included

Explore the area

View in a map
4284 29th St Se, Grand Rapids, MI, 49512
  • Place, Woodland Mall
    ‪2 min drive‬
  • Place, Calvin College
    ‪3 min drive‬
  • Place, MSA Fieldhouse
    ‪4 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(29 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Double Bed, Accessible, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(33 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Room, 2 Double Beds, Accessible, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Double Bed, Accessible, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Sleep Inn & Suites Grand Rapids Southeast - Kentwood

Hotel in Grand Rapids with free breakfast and fitness centre
Along with an indoor pool, this hotel has a fitness centre and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a 24-hour front desk, express check-out and gas grills. Housekeeping is available on request.
Sleep Inn & Suites Grand Rapids Southeast - Kentwood offers 78 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Premium cable televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Grand Rapids hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sleep Inn & Suites Grand Rapids Southeast - Kentwood. During your stay, you'll be within walking distance of Centerpointe Mall. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, multilingual staff and a lift
  • On-site recreation includes a gym
  • 9 minutes by car from Frederik Meijer Gardens and Sculpture Park and 14 minutes from DeVos Performance Hall
  • Dogs welcome for a fee (restrictions apply)
Sleep Inn & Suites Grand Rapids Southeast - Kentwood offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Sleep Inn & Suites Grand Rapids Southeast - Kentwood. Free self parking is available.

Smoking is allowed in designated areas at this Grand Rapids hotel.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 7 May 2025 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 26.50 per pet, per night (maximum USD 2000 per stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 26.50 per pet, per night (maximum USD2000 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Sleep Inn & Suites Grand Rapids Southeast - Kentwood.

Property is also known as

Sleep Inn Airport Hotel Grand Rapids
Sleep Inn Hotel Airport
Sleep Inn Airport Grand Rapids
Sleep & Suites Grand Rapids
Sleep Inn & Suites - Airport Hotel
Sleep Inn & Suites - Airport Grand Rapids
Sleep Inn & Suites - Airport Hotel Grand Rapids

Reviews

Sleep Inn & Suites Grand Rapids Southeast - Kentwood Reviews

7.2

Good

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 247 out of 890 reviews
Rating 8 - Good. 278 out of 890 reviews
Rating 6 - Okay. 164 out of 890 reviews
Rating 4 - Poor. 84 out of 890 reviews
Rating 2 - Terrible. 117 out of 890 reviews

Reviews

8/10 Good

Jerika

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

2/10 Terrible

Tracy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Someone below or next to us was smoking the entire stay which aggravated a severe smoke allergy. This is advertised as a "smoke free" place to stay. TV didn't work. Teenages running around in the parking lot screaming and playing music. This was the worst stay I've ever experienced.
Stayed 1 night in Jun 2025

4/10 Poor

Joab

Stayed 1 night in Jun 2025

4/10 Poor

Michael

Stayed 5 nights in Jun 2025

10/10 Excellent

Flemea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Stayed 1 night in Jun 2025

2/10 Terrible

Kim

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST HOTEL I HAVE EVER STAYED IN! I will never return to this hotel again. The staff gave me so much stress the day of my arrival with saying that I wasn’t arriving on that day and that my payment wasn’t going through. It was just two hours of stress we get there in the hotel is disgusting. Our sink was clogged up the entire weekend. My family sink was broken. The showers leak through the door. We never got an ice bucket when we approached them they stated they didn’t know where it was at. We went to go grab my family’s next-door and there was dirty. The entire weekend we were there. The pool wasn’t working. The continental breakfast was absolutely terrible. And walking into my family‘s room when we arrived it smelled like a wet dog. I’ve never been so disgusted by a hotel and their service. The only good thing about this hotel was the manager. She was able to confirm everything for me to be ready for my stay after her employee that was working that day put me through the ringer right before we were about to leave to come down.
Stayed 2 nights in Jun 2025

2/10 Terrible

Angela

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing stay

When we arrived , we did not know it was under construction. It was very noisy. There was no way to relax after our drive. Went to turn on the TV. There was no cable connected to the room. Went to open the curtains. There was blood on them. They were full so we could not change our room. They said they would take care of the cable we waited around for about 40 minutes. No one came so we went and found somewhere to go for a while. Called them to see if things have been fixed yet. They did get the cable hooked up. However she said she had to be honest they did not change the curtains out . That she would get that done. After running around instead of relaxing we went back to the room. Things were ready for us. However, got the boys ready to go to the pool. The pool was down for the rest of the night. After asking myself if there was another place we could go and use their pool, The death person contacted the manager and there was it was about 8 minutes down the street. The only problem with that is I had to put wet boys in my car to come back to our room. When looking it was on their website that they're under construction. However, it was in the small prints under policies. I feel it should have been right at the top of the page when you go onto their site. I feel at the the trap. That they expect people not to read the policies
Stayed 1 night in Jun 2025

4/10 Poor

Shauna

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I was very disappointed when I walked into the hotel. The hotel looked very run down and smelled of cigarette smoke. It was dark inside (low lighting) and looked like it hadn’t been vacuumed in a week. If I wasn’t there for a Lacrosse tournament and had to stay I would not have stayed there. The room smelled of cigarette smoke and moisture. My 12 year old asked me if we HAD to stay because she was creeped out by the place. Won’t stay again and definitely won’t recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Cathleen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent front desk staff. Great breakfast. Remodeling in progress still very functional and a great location.
Stayed 2 nights in Jun 2025

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property is not clean smells terribly of mold. Severe water damage in the room. Lobby also smells of mold. I DO NOT RECOMMEND THIS HOTEL. THEY DO NOT NOTIFY YOU THAT THIS PROPERTY IS U DER CONSTRUCTION AS WELL SO ON TOP OF MOLD IT SMELLS OF OTHER THINGS I HAVE ASTHMA AND HAVE NEEDED MY INHALER MUTLIPE TIMES SINCE CHECKING IN.
Stayed 1 night in Jun 2025

2/10 Terrible

Felissia

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
There was a big break in the second floor windows I have kids, could have cut their finger the shower was dirty a staff me member just walked in my room while I was undressing my child TWICE! My tv get going out all night due to a faulty cable cox had to have my microwave changed. Got rushed to checkout
Stayed 1 night in Jun 2025

6/10 Okay

Gina

Disliked: Cleanliness, amenities, property conditions & facilities
Check in was quick, but hotel is going through a remodel and the rooms that aren't remodeled are meh. The buttons on the A/C were busted out, the remote didn't have batteries and the toilet seat was broken. It was fine for one night for a place to sleep, butnj would t make it home base for a trip to the Grand Rapids area.
Stayed 1 night in Jun 2025

8/10 Good

Tonya

Travelled with partner
Liked: Cleanliness, property conditions & facilities
i have stayed here a few times and it’s decent, it need some updating but overall no complaints.
Stayed 1 night in May 2025

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Makol John Deng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 2 nights in Jun 2025

6/10 Okay

Joseph III

Stayed 1 night in Jun 2025

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a very nice hotel. There were a few quirky things about the room but nothing that made the stay unbearable. The biggest thing was every time we flushed the toilet it had a strange gurgling noise,
Stayed 3 nights in May 2025

2/10 Terrible

Surendra

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty
Stayed 2 nights in May 2025

2/10 Terrible

peter

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
beds were worn out. way too soft. dirty and ripped carpet in room. air conditioning was not working properly. microwave did not work. would not stay here again.
Stayed 1 night in May 2025

4/10 Poor

Amit Fernandez Arulanandan

Disliked: Cleanliness, property conditions & facilities
T
Stayed 2 nights in May 2025

10/10 Excellent

Charmae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Kara

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Kacie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I think it’s possible that this place could be a drug house. The staff was very unprofessional. Our room smelled really strange. We weren't sure if it was mold or something else. The floor was torn up on the 3rd floor. The lights in the room weren't working and when the manager came in to replace the lightbulbs, she never put the table back. I have stayed at a Sleep Inn before and had such a great experience. I was very unpleasantly surprised with this situation. We did not feel safe with our daughter staying there and I would like a refund. We stayed at the Drury Inn instead and the service was incredible.
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing

Upon arrival, check in was pretty effortless we got to our room and dropped our things off and we left to go explore Grand Rapids and get our kids some food and come back for bed when we got back we noticed that the door had been opened but not closed all the way we didn’t really pay any mind going into the room getting settled in and getting everyone ready for bed once it was time to get in bed. We discovered that there were bugs we immediately got our children and left the room we went to the front desk where we waited about 20 or 30 minutes before staff was even available so around this time it was closer to midnight once we informed staff, they let us know that they thought they were ants, and I informed them that they were bedbugs the person at the desk continue to argue with me and not even offer another room or a refund so that my family and I could go to a different hotel we gathered our things, put them in trash bags and we left early and just got back on the highway headed towards our destination. This is the absolute worst experience I have ever had and definitely no remorse from hotel staff I will never book here again
Stayed 1 night in Apr 2025

2/10 Terrible

Rachell

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

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