See all properties

Sheraton Grand Rapids Airport Hotel

4.0 star property

Choose dates to view prices

Photo gallery for Sheraton Grand Rapids Airport Hotel

Property amenity
Property amenity
Exterior
Executive lounge
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly

Explore the area

View in a map
5700 28th St SE, Grand Rapids, MI, 49546
  • Place, MSA Fieldhouse
    ‪11 min walk‬
  • Place, Patterson Ice Center
    ‪2 min drive‬
  • Place, Frederik Meijer Gardens and Sculpture Park
    ‪7 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Balcony

7.6 out of 10
Good
(8 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Courtyard View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Courtyard View

  • 13 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Balcony

  • 13 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

8.4 out of 10
Very good
(19 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(22 reviews)
  • 13 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Hearing Accessible)

  • 13 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Drury Inn & Suites Grand Rapids
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.7 out of 5, Exceptional, 1,094 reviews
The price is €108
includes taxes & fees
7 Dec - 8 Dec
Drury Inn & Suites Grand Rapids

About this property

Sheraton Grand Rapids Airport Hotel

Hotel in Grand Rapids with 24-hour fitness centre and 24-hour business centre
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a 24-hour business centre are on-site. Change of towels is available on request
Sheraton Grand Rapids Airport Hotel offers 259 air-conditioned accommodations with a safe and complimentary bottles of water. Pillowtop beds feature down duvets and premium bedding. 50-inch flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers and hairdryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sheraton Grand Rapids Airport Hotel. During your stay, you'll be within walking distance of MSA Fieldhouse. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • To-go breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and 25 meeting rooms
  • On-site recreation includes a 24-hour gym
  • 8 minutes by car from Frederik Meijer Gardens and Sculpture Park and 13 minutes from Van Andel Arena
  • Dogs welcome for a fee (restrictions apply)
Sheraton Grand Rapids Airport Hotel offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A 24-hour business centre, 25 meeting rooms, and coworking spaces are available. Multilingual staff, gift shops/newsstands, and a garden are also featured at Sheraton Grand Rapids Airport Hotel. Self parking is free.

This 4-star Grand Rapids hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:00 AM to 11:00 AM.
Sheraton Grand Rapids Airport Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 6:00 AM to 11:00 AM for a fee: USD 5 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 25 meeting rooms
  • Conference centre
  • Coworking space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 5 to 20 per person
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Sheraton Rapids Hotel Rapids
The Plaza Grand Rapids Airport Hotel
Sheraton Grand Rapids Airport Hotel Hotel
Sheraton Grand Rapids Airport Hotel Grand Rapids
Sheraton Grand Rapids Airport Hotel Hotel Grand Rapids

Reviews

Sheraton Grand Rapids Airport Hotel Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 318 out of 497 reviews
Rating 8 - Good. 98 out of 497 reviews
Rating 6 - Okay. 40 out of 497 reviews
Rating 4 - Poor. 19 out of 497 reviews
Rating 2 - Terrible. 22 out of 497 reviews

Reviews

4/10 Poor

DAVID, Ray Township

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property was great except they could not turn off the air-conditioning. Room was too cold and we could not sleep or get comfortable. Ask for extra bedding if you do stay. That might help.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dennis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean room
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service

so so

The hallways weren’t swept during my three day stay with visible crumbs and paper on the floors. My bathroom tub drain wasn’t attached and literally came off in my hand when I tried to open the drain. So gross. The valet driver blew snot out his nose onto the parking lot right before getting in the vehicle. Also completely gross and disgusting. Room could never get cool or under 73. It was very stuffy. They offered a fan which made me believe that I’m Not the only one who has had this issue.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kelsey

Stayed 2 nights in Aug 2025

8/10 Good

DeAndrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Valerie, Gladwin

Business traveller
Liked: Staff & service
The only staff member I saw was ok. Property and grounds seems tattered and in need of maintenance. Shabby. Carpet felt old. Outdoor areas just need care. Room was large and clean. Bathroom was large and clean. Provided toiletries were very nice and felt luxurious. Parts of the interior were well designed and nicely decorated. Weird beeping all night like a smoke alarm needed a battery? Unsettling. No information in room with facility info like ice locations or times for restaurants. No answer from guest services after multiple attempts. Pool was very nice. Clean. Well maintained. Grounds around pool looked weathered and in need of care.
Stayed 1 night in Aug 2025

8/10 Good

Christina

Liked: Staff & service, property conditions & facilities, room comfort

Slept great!!

Cleanliness, and the fact the hot tub was out of order, are my only concerns. The bathroom, had hair from heads and shaving all over the shower and corners of the room. The floor looked like it hadn't been vacuumed in some time. The room was comfortable and the bed was perfect. The staff were super nice and attentive.
Stayed 1 night in Jul 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for shopping and food options.
Stayed 3 nights in Aug 2025

10/10 Excellent

Allyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Angelica

Stayed 1 night in Aug 2025

8/10 Good

Lorraine

Liked: Cleanliness, amenities
I had a good stay here and really loved the amenities. The only problem I had was my TV control and room phone was not working and when I addressed the issue they forgot to send someone to fix it and had to to come back again after 5 hours of waiting.
Stayed 6 nights in Aug 2025

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay.
Stayed 1 night in Aug 2025

4/10 Poor

S

Travelled with family
Liked: Amenities
Disliked: Staff & service
I recently stayed three days at the Sheraton Hotel, and it did not live up to the 4-star rating it claims to have. While the pool area was nice and the bed was comfortable, those were the only highlights of an otherwise disappointing experience. One of our rooms was not cleaned the next day even after we specifically requested it, and another never received the extra towels we asked for. The staff gave the impression they were concerned, but nothing was actually done to resolve the issues. The rooms also weren’t thoroughly cleaned upon check-in, which made the lack of follow-through even more frustrating. For the price we paid, I should’ve just booked a stay at Holiday Inn or Drury Inn—both offer comparable amenities and service for the same cost, and I likely would’ve had a better overall experience. Unfortunately, I can’t recommend this Sheraton location. The service, cleanliness, and attention to guest needs simply didn’t measure up.
Stayed 3 nights in Jul 2025

6/10 Okay

Dannice

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Had to beg for pool towels. Didn’t like that bar closed early
Stayed 1 night in Aug 2025

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It was clean and staff were nice. It is seriously oudated and the pools were closed and elevator broken.
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Rachael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great indoor/outdoor pool and hot tub. Parking is easy. Room was clean and bed was comfy. Just wish it had free breakfast.
Stayed 2 nights in Jun 2025

10/10 Excellent

Paige

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent clean and convenient airport hotel.
Stayed 1 night in Aug 2025

4/10 Poor

CONNIE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty and over grown landscaping. Balconies where full of leaves. Carpet in room was not clean.
Stayed 1 night in Jul 2025

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Would stay here again.

Stayed two nights. Room was nice, clean, and well equipped. Some of the fixtures in the bathroom needed minor repair. Shower was very nice and worked well. The wing we stayed in was in good condition and the lobby area had many amenities, including small quiet booths that one might make a private call or sit and work. The personnel were all very nice and helpful. The pool was beautiful. The women's bathroom by the pool had no doorknob and didn't close all the way. A few updates and repairs are needed, but overall the place was in good condition, safe, and well located.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jade

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an absolutely gorgeous hotel and the staff were so kind! 10/10
Stayed 1 night in Jul 2025

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was disappointed the hot tub was down but there's not much you can do about that. Overall it was a great clean place to stay!
Stayed 1 night in Jul 2025