Tru by Hilton Grand Rapids Airport

2.5 star property

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Photo gallery for Tru by Hilton Grand Rapids Airport

Snack bar
Reception
Lobby
Indoor pool
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
4570 28th Street SE, Grand Rapids, MI, 49512
  • Place, Patterson Ice Center
    ‪11 min walk‬
  • Place, Centerpointe Mall
    ‪3 min drive‬
  • Place, Orbit Room
    ‪3 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪5 min drive‬

Room options

Room, 1 King Bed

9.2 out of 10
Wonderful
(47 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(21 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible (Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Tru by Hilton Grand Rapids Airport

An indoor pool, a fitness centre and a snack bar/deli are available at this hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a 24-hour front desk are on-site.
Tru by Hilton Grand Rapids Airport offers 98 accommodations with coffee/tea makers and designer toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton Grand Rapids Airport. During your stay, you'll be within walking distance of Patterson Ice Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym and a playground
  • 9 minutes by car from Frederik Meijer Gardens and Sculpture Park and 14 minutes from Van Andel Arena
  • Cats and dogs welcome for a fee
Tru by Hilton Grand Rapids Airport offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

You'll find a business centre on site. Tru by Hilton Grand Rapids Airport also features coffee/tea in common area, complimentary newspapers in the lobby, and a front desk safe. Free self parking is available.

Smoking is allowed in designated areas at this Grand Rapids hotel.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Playground

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Cots (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Grand Rapids Airport Hotel
Tru Hilton Hotel
Tru Hilton Grand Rapids Airport
Tru Hilton
Tru By Hilton Rapids Rapids
Tru by Hilton Grand Rapids Airport Hotel
Tru by Hilton Grand Rapids Airport Grand Rapids
Tru by Hilton Grand Rapids Airport Hotel Grand Rapids

Tru by Hilton Grand Rapids Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 444 out of 769 reviews
Rating 8 - Good. 180 out of 769 reviews
Rating 6 - Okay. 73 out of 769 reviews
Rating 4 - Poor. 38 out of 769 reviews
Rating 2 - Terrible. 34 out of 769 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
The place was very clean great location but set back far enough from the main road so it was quiet in the rooms
Stayed 1 night in Jan 2026

8/10 Good

CHAD

Stayed 1 night in Dec 2025

10/10 Excellent

Mary, Onekama

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
PLUSES: staff were over the top helpful, very clean, wonderful to have a pool and game area, terrific that they accept dogs. Seems geared to a younger crowd. MINUS: people above us were noisy, not the fault of the hotel.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jeannie

Stayed 1 night in Jan 2026

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities
Room felt brand knew, lots of well located hangers and nicely laid out. Bed was comfortable. Breakfast was very good, automatic pancake maker made some tasty pancakes!
Stayed 1 night in Jan 2026

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes. Very clean & friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Everyone was helpful. The pool and entry way was clean. Our rooms were nice.
Stayed 1 night in Dec 2025

10/10 Excellent

Faiz, Bloomington

Stayed 1 night in Dec 2025

8/10 Good

Adrian, Phoenix

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms nice staff horrible breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Nancy

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Nuriia

Stayed 3 nights in Nov 2025

10/10 Excellent

ARMANDO

Stayed 2 nights in Nov 2025

10/10 Excellent

Akilah

Stayed 1 night in Nov 2025

10/10 Excellent

Greg

Liked: Cleanliness, amenities, property conditions & facilities
all good
Stayed 1 night in Nov 2025

8/10 Good

Sheena Sharita

Stayed 1 night in Nov 2025

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
All went well.
Stayed 1 night in Nov 2025

10/10 Excellent

Anna S

Stayed 2 nights in Nov 2025

4/10 Poor

Dann

Travelled with family
Liked: Cleanliness, property conditions & facilities
Front desk guy, didnt listen to my requests. He didnt seem to understand english very well.
Stayed 1 night in Nov 2025

8/10 Good

Delores

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and friendly staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Welton

Stayed 1 night in Oct 2025

8/10 Good

Joshua

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tru is an excellent concept if you don't need much from a hotel room. The minimalist decor and modular furniture make this hotel ideal for when you are just passing through. Don't expect common inclusions like an ice bucket or mini soaps. The noise from the nearby main road can be loud at times, but the curtains do a good job of blocking light. Parking is ample and the staff is friendly. The included breakfast is simple, but is a great way to start the day and gets you fueled up to head out.
Stayed 1 night in Oct 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Healthy enough to know the foods.parking no hassle-free. Staff friendly very cean rooms and pently of towels
Stayed 4 nights in Oct 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel with nice facilities and very friendly staff. The breakfast is pretty lack-luster (powdered eggs, little and sad fruit). But otherwise a great stay!
Stayed 3 nights in Oct 2025

10/10 Excellent

Erik

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

James

Liked: Cleanliness
Minimalist vibe was taken too far. No drawers no closet beds way too soft air conditioner too noisy. Will no do it again
Stayed 3 nights in Oct 2025