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Quality Inn Gaylord

2.5 star property

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Photo gallery for Quality Inn Gaylord

Indoor pool
Free daily buffet breakfast
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
137 West St, Gaylord, MI, 49735
  • Place, Otsego County Historical Museum
    ‪10 min walk‬
  • Place, Bavarian Falls Park
    ‪15 min walk‬
  • Place, Call of the Wild Museum
    ‪16 min walk‬

Room options

View all photos for 2 Queen Beds, Nonsmoking

In-room safe, desk, laptop workspace, iron/ironing board

2 Queen Beds, Nonsmoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for 1 King Bed, Nonsmoking

In-room safe, desk, laptop workspace, iron/ironing board

1 King Bed, Nonsmoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Quality Inn Gaylord

This hotel features an indoor pool, a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and a 24-hour front desk are on-site.
Quality Inn Gaylord offers 117 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

This Gaylord hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn Gaylord. During your stay, you'll be within walking distance of Otsego County Historical Museum. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 10 minutes on foot from Otsego County Historical Museum and a 2-minute drive from Call of the Wild Museum
  • Pets welcome for a fee (restrictions apply)
Quality Inn Gaylord offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is served daily. A vending machine, gift shops/newsstands, and a picnic area are also featured at the business-friendly Quality Inn Gaylord. Self parking is free.

Smoking is allowed in designated areas at this Gaylord hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Gaylord
Quality Inn Gaylord
Gaylord Quality Inn
Quality Inn Gaylord Hotel
Quality Inn Gaylord Gaylord
Quality Inn Gaylord Hotel Gaylord

Quality Inn Gaylord Reviews

Reviews

6.2
Rating 10 - Excellent. 158 out of 1002 reviews
Rating 8 - Good. 283 out of 1002 reviews
Rating 6 - Okay. 225 out of 1002 reviews
Rating 4 - Poor. 169 out of 1002 reviews
Rating 2 - Terrible. 167 out of 1002 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Dustin

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Steven

Liked: Cleanliness
😊
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
The individual that checked us in was awesome. We had just come through a storm and he helped my mom up the stairs while I was taking care of other things.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Albert

Liked: Cleanliness
Room had horrible water pressure, no hot water in in tge sink. Not wnough hot water to take a shower.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Yes
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Eric

Disliked: Cleanliness, amenities
Bed bugs, not clean at all, smelled like pot and something rotting.
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Andrew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The pool was a main reason for us to go and was shut down our entire stay. Front desk never said anything about it till we seen a sign on the door. We would have stayed else where. Was told they were fixing that night and they didnt get to it till check out time the following morning.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

John

Liked: Cleanliness, staff & service, amenities
Room was clean, rest of property needs little work. Location and price was right for what I needed.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service
Property is advertised
Stayed 1 night in Sep 2025
Verified

8/10 Good

Timothy

Decent
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Frank

Liked: Staff & service
Disliked: Property conditions & facilities
very convenient from the highway, manager was very helpful as the pool was closed by calling another hotel so the children could go swimming, did not mention the place was being remodeled
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Rina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay especially for price
Stayed 1 night in Aug 2024
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities
About as good as you can find in the area.
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Brenda

Disliked: Cleanliness, property conditions & facilities
The entire place smells, hallways and rooms ..nonsmoking rooms smell like smoke.
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

wendy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel ever nasty
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Kelly

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing thats was clean was the hot tub other than that worst hotel i have ever stated at
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Michll

Liked: Cleanliness, staff & service
Great staff clean room comfy bed
Stayed 1 night in Oct 2024
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motel is a lot nicer than it was last time I was there but what happened to the breakfast? that use to be a lot better
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

CORRINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The continental breakfast was delicious, especially the biscuits and gravy! The bathroom was handicap friendly and that was a plus as well. The king sized bed was a little too soft for us but we made due.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not have breakfast
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Nicole

Disliked: Cleanliness, staff & service, property conditions & facilities
The property was kind of run down although the room was clean and the beds were comfortable.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a ok stay
Stayed 2 nights in Dec 2024
Verified

2/10 Terrible

Shlly

Disliked: Cleanliness, amenities, property conditions & facilities
I did not have hot water, the tub was rusted and had holes in it. The door wouldn’t lock properly. I won’t stay here again. Staff was rude to me when I stated the problems and said I could have went elsewhere. But I wasn’t gonna get a refund and I was 4 hours away from home. Came here for my son’s jockey tournament and will never stay here again. I have pictures of the bathroom
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Armond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to dining places.
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Nathan

Disliked: Cleanliness, amenities, property conditions & facilities
I was very disappointed with my stay at the Quality Inn in Gaylord, MI, especially for $140 a night. My room door looked like it had been kicked in and one of the locks didn’t work, which felt unsafe. The sink drain was broken and unusable. To make matters worse, a nearby room at the hotel was taped off with police crime scene tape. There was red stains in out curtains that resembled blood. Overall, the conditions were unsettling and far below the standards I expect from the Quality Inn brand.
Stayed 1 night in Feb 2026