Extended Stay America Suites Greensboro Big Tree Way

2.5 star property

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Photo gallery for Extended Stay America Suites Greensboro Big Tree Way

Studio, 2 Double Beds, Non Smoking | Desk, free WiFi, bed sheets
A compact kitchen with white cabinets, a microwave, a refrigerator, and a window with blinds.
Studio, 1 Queen Bed, Accessible, Non Smoking | Desk, free WiFi, bed sheets
A sign for Extended Stay America with a green logo and white text.
A multi-story hotel with a central lobby, parking spaces, and a clear sky.

Reviews

5.6 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Kitchen

Explore the area

View in a map
4317 Big Tree Way, Greensboro, NC, 27409
  • Place, Celebration Station
    ‪2 min walk‬
  • Place, Topgolf
    ‪1 min drive‬
  • Place, First Horizon Coliseum
    ‪6 min drive‬
  • Airport, Greensboro, NC (GSO-Piedmont Triad Intl.)
    ‪10 min drive‬

Room options

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

About this property

Extended Stay America Suites Greensboro Big Tree Way

This smoke-free hotel features laundry facilities, a front desk safe and free self-parking. WiFi in public areas is free. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites Greensboro Big Tree Way offers 129 accommodations, which are accessible via exterior corridors and feature free toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops and microwaves. Bathrooms include a combined bath/shower unit.

This Greensboro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

During your stay at Extended Stay America Suites Greensboro Big Tree Way, you're just a quick walk from Celebration Station. You'll find features such as free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and a lift
  • 7 minutes by car from First Horizon Coliseum and 11 minutes from Wet 'n Wild Emerald Pointe Water Park
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Extended Stay America Suites Greensboro Big Tree Way, you'll find a vending machine, laundry facilities, and a front desk safe. WiFi is free in public spaces. Self parking is free.

This Greensboro hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request) (for a fee)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 1996
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 28 per pet, per day (maximum USD 150 per stay), plus a deposit of USD 100 per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per night
  • Pet fee: USD 28 per pet, per day (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Ave-Big Tree Way Motel
Extended Stay America Ave-Big Tree Way
Extended Stay America Ave-Big Tree Way Hotel
Extended Stay America Suites Greensboro Big Tree Way Hotel
Extended Stay America Greensboro Wendover Ave Big Tree Way
Extended Stay America Suites Greensboro Big Tree Way Greensboro

Extended Stay America Suites Greensboro Big Tree Way Reviews

Reviews

5.6
Rating 10 - Excellent. 131 out of 807 reviews
Rating 8 - Good. 144 out of 807 reviews
Rating 6 - Okay. 143 out of 807 reviews
Rating 4 - Poor. 145 out of 807 reviews
Rating 2 - Terrible. 244 out of 807 reviews

5.8/10

Cleanliness

6.6/10

Staff & service

4.8/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Marcus

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The place filthy needs to be closed down worse experience I've ever had in a hotel
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and support
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

MICHELLE

Disliked: Cleanliness, amenities, property conditions & facilities
Staff was awesome
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Mounir

Room was overbooked. Waited 1 1/2 hour and Hotels.com sent me to a better hotel. No one to be found to talk to
Stayed 4 nights in Apr 2026
Verified review

2/10 Terrible

HRachel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dirty, tv did not work, and low staff.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Donavyn Michelle

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Yes although the first day i had to change from room 214 to 221 th room was terrible
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Christian

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Fridge and oven didn't work $40 of food in trash
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Allison

Disliked: Cleanliness, amenities, property conditions & facilities
I didn’t even stay in the room. When I arrived at the property there were men outside that kept trying to call me over. They stared me down and kept calling me saying, “hey baby” and “come here girl”. I went into my room and it smelled like cigarettes. I told the girl up front that I would not be staying, and I didn’t feel safe. She told me to go through Expedia to get a refund.
Stayed 1 night in May 2026
Verified review

4/10 Poor

MICHELLE

Disliked: Cleanliness, amenities
Checked in February 3 Checked out February 8 the rooms have no insulation i had to put a towel at the door and secure the windows with my clothes
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Secluded yet convenient to so much.
Stayed 3 nights in Jul 2023
Verified review

6/10 Okay

MICHELLE

Disliked: Cleanliness, amenities, property conditions & facilities
Staff was awesome but the rooms are damn near unliveable theres no insulation they only have one housekeeper the bathrooms wer dirty the refrigerators and microwave and no soap no shower curtain he list goes on its the 1st extended stay i stayeed at and wasn’t satisfied
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Jewel

Disliked: Staff & service, amenities
Got locked out of our room multiple times and had to sleep in the car one night
Stayed 2 nights in Oct 2025
Verified review

2/10 Terrible

Hanh

Disliked: Staff & service, amenities, property conditions & facilities
I've stayed with this brand since it was Homestead and never seen a dirty place in the US like this one in Greensboro. I left and paid in full within 10 minutes after check in
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Feb 2025
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty. Was given a smoking room (311) when the reservation was non smoking. Half the lights did not work. The front desk was closed and I have pictures of anyone would like to see. Furniture broken and no working phones in rooms. Tv also didnt work. When stove was turned on smelled like gas was leaking. Couldn't check out because front desk was not available when they were supposed to be open. When you call the hotel it says to see front desk after 9 am and no one was in there well 9 am. Then the property doesnt want to issue refund because they said we didnt contact them. Hard to do with no phones or open lobby and front desk. By far the most miserable hotel experience in my life
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service
Na
Stayed 2 nights in Aug 2025
Verified review

2/10 Terrible

Jianping

Disliked: Cleanliness, staff & service, property conditions & facilities
There are no towels, shampoo or soap in the room.
Stayed 2 nights in Oct 2025
Verified review

2/10 Terrible

Taije

I never stayed at the property
Stayed 1 night in Feb 2025
Verified review

4/10 Poor

Sherita

Disliked: Cleanliness, amenities, property conditions & facilities
This property is greatly overdue for complete renovations.
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Ashanti

Liked: Room comfort
Overall a good stay but no towels were in the room when I arrived and either the window shade it seemed to be broken or off track when never I wanted to get sunlight in the room but over nice and quiet at night just how I like it
Stayed 2 nights in Jun 2025
Verified review

4/10 Poor

Billy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very dated … holes in bathroom door .. no shower curtain.. bedding not matching.. could see outside under door .. nightstand drawer falling off … smelled of weed … just overall very very dated …
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Craig Hall

fine
Stayed 3 nights in Jun 2025
Verified review

6/10 Okay

Denelle

Liked: Staff & service, amenities
Disliked: Cleanliness
The stay is worth the money. The people are helpful and friendly. Laundry room spotless clean. Sidewalks and yard maintenance could use some work.
Stayed 7 nights in Oct 2022
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you

Thank you wonderful experience
Stayed 2 nights in Jun 2020
Verified review

2/10 Terrible

jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Room dirty, no shower curtain for 2 days, toilet bowl, unsecured, sheets dirty. Horrible experience
Stayed 3 nights in Oct 2025