6/10 Okay
Reggie
Travelled with family
29 Nov 2025
The staff was friendly and courteous. The problems were, when I first arrived, Mainstay did not have a suite available, so I had to accept a double until the next day. When I did move to the suite, it smelled of cigarette smoke and when I asked to be moved, they could not because they did not have any other suites available. The TV satellite was down so there was no tv. If I did not have my phone, I would not have been able to watch anything. I know that the staff con not make people follow the rules, but the smoking throughout the complex was overwhelming, especially for a non-smoker like me. The staff was great but with all the other problems, I will not be staying here again. I stayed here in 2023 and things were great, that's why I booked the hotel again. I also left a day early. Hopefully, Mainstay will correct the problems.
Reggie
Stayed 5 nights in Nov 2025



















