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Bay Gardens Marina Haven

3.0 star property
VIP Access

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Photo gallery for Bay Gardens Marina Haven

Relax by the pool surrounded by lush gardens and enjoy the resort's expansive views.
Relax in our spacious lobby with a comfortable seating area and a beautiful potted plant.
Enjoy a scenic waterfront view from the marina with boats docked and beautifully manicured surroundings.
Bay-Gardens Marina Haven features a tropical exterior with lush greenery and a prominent entrance.
Relax in this stylish room with a large bed, flat-screen TV, and desk with a view of the outdoors.

Reviews

8.4 out of 10
Very good

Popular amenities

  • All-inclusive
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
Rodney Bay Marina, Gros Islet, 00000
  • Rodney Bay Marina
    ‪3 min walk‬
  • Reduit Beach
    ‪12 min walk‬
  • Splash Island Water Park Saint Lucia
    ‪2 min drive‬
  • Vieux Fort (UVF-Hewanorra Intl.)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | 1 bedroom, in-room safe, desk, iron/ironing board

Superior Room, 2 Double Beds

8.2 out of 10
Very good
(14 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

8.0 out of 10
Very good
(8 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Enjoy beachfront fun with water play structures, sun loungers, and umbrellas.

Bay Gardens Hotel

  • Pool
  • Breakfast included
  • All-inclusive
  • Parking included
4.1 out of 5, Very good, (1003)
The price is €210
for 1 room
includes taxes & fees
2 Aug - 3 Aug
Bay Gardens Hotel

About this property

Bay Gardens Marina Haven

Eco-certified hotel with free breakfast and 24-hour front desk
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a conference centre, a business centre and dry cleaning.
Bay Gardens Marina Haven offers 35 accommodations with a safe and a hairdryer. Rooms open to balconies or patios. Televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Gros Islet hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Bay Gardens Marina Haven. During your stay, you're just a quick walk from Windward Islands. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Caribbean cuisine while dining at Oasis Restaurant
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from Windward Islands and 3 minutes on foot from Rodney Bay Marina
  • Airport shuttle service available for a fee
Some rates at Bay Gardens Marina Haven are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A business centre and meeting rooms are available. An outdoor pool, tour/ticket assistance, and a garden are also featured at the eco-certified Bay Gardens Marina Haven. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star Gros Islet hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Oasis Restaurant – This restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Bay Gardens Marina Haven are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Oasis Restaurant

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 6.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Bay Gardens Marina Haven offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Palm Haven
Palm Haven Gros Islet
Palm Haven Hotel
Palm Haven Hotel Gros Islet
Palm Haven Hotel St. Lucia/Gros Islet
Bay Gardens Marina Haven Hotel Gros Islet
Bay Gardens Marina Haven Hotel
Bay Gardens Marina Haven Gros Islet
Bay Garns Marina Haven Hotel
Bay Gardens Marina Haven Hotel
Bay Gardens Marina Haven Gros Islet
Bay Gardens Marina Haven Hotel Gros Islet
Bay Gardens Marina Haven (All inclusive Optional)

Bay Gardens Marina Haven Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 104 out of 243 reviews
Rating 8 - Good. 94 out of 243 reviews
Rating 6 - Okay. 28 out of 243 reviews
Rating 4 - Poor. 6 out of 243 reviews
Rating 2 - Terrible. 11 out of 243 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
The place is very clean, staff nice and professional. Nice music ambience by the pool. Bartender /DJ very welcoming and courteous. Will definitely recommend and come back👍
Stayed 1 night in Apr 2025

4/10 Poor

Lisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This was our second time staying at Bay Gardens Marina. We had such a great experience the first time that we decided to visit again, purposely driving to Rodney Bay for the night before heading to stay at our friends airbnb in Chatlotte for the remainder of the week. We booked through Expedia the first time, so we did the same this time around. Check in was, once again, smooth, and we paid the small remainder collected by the hotel. We were shown our room, got freshened up and changed, and went to Keebees (our local favourite) for dinner. We came back and visited the outdoor bar, paid for two "YooHoos", shout out to the bartender, who was great. For our second round we billed it to our room. The next morning we had our included breakfast, stopped to check-out, where we were told there was a "small amout" to pay, which I assumed was the two drinks. My husband paid the bill and we were off. Once home, I checked our credit card bill, and we were charged $ 167.91 upon check-out. Knowing there was no way 2 drinks totalled this I tried to reach the hotel, both before leaving the island and upon arriving home. I have received one response with a picture of a 2 buffet dinners and 2 pitons that were charged to our room. I have sent them a picture of our Keebees receipt from the night, with time, and offered to pay for our 2 drinks, and they have never responded to this, or a follow up. I suppose our next step is to see if Expedia can help, and report to our credit card.
Stayed 1 night in Mar 2025

10/10 Excellent

SHELBY

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it.
Stayed 3 nights in Mar 2025

6/10 Okay

Alexander, Thornhill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy on Friday and Saturday nights till 2am from nearby bar music
Stayed 11 nights in Mar 2025

6/10 Okay

Sherrie-Ann Sabrina

Travelled with family
Staff was not really attentive,training needs to be done on staff service,menu knowledge and communication skills
Stayed 3 nights in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort
Stayed 3 nights in Feb 2025

2/10 Terrible

Olinita

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely awful staff that fails on every professional level that exists. Property manager has zero integrity whatsoever and needs to give up. They do not care about customers and their wellbeing. I would never recommend this place to anyone.
Stayed 2 nights in Feb 2025

6/10 Okay

Robert

Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

6/10 Okay

Sandia

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, the hotel was a ok place. Pretty old but for a quick stay at a reasonable price this would be the place.. the staff were very nice and sweet and made you very comfortable. the biggest complaint that I had was that Friday night and Saturday night. I’m not sure if there’s a club behind the hotel but up until 3 o’clock in the morning nonstop music unacceptable
Stayed 4 nights in Jan 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Mark

Liked: Staff & service, property conditions & facilities
The location was convenient for the activities we were planning.
Stayed 1 night in Jan 2025

2/10 Terrible

Vasu

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 2 nights in Dec 2024

10/10 Excellent

Suzanne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were ALL fantastic - Ms Deborah ensured our needs were met, so much so we would fly out to stay at the Bay Gardens Marina Haven again December 2025 - same room 371.
Stayed 7 nights in Nov 2024

8/10 Good

David

Stayed 3 nights in Oct 2024

6/10 Okay

Francica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Konris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay there but did not like the cats running around the dining room and walking through our feet as we ate our breakfasts and dinners.
Stayed 6 nights in Aug 2024

10/10 Excellent

Cornelia

Stayed 3 nights in Mar 2024

10/10 Excellent

Lynette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Harold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly atmosphere. The staffs are really dedicated to make you feel comfortable.
Stayed 5 nights in Jun 2024

8/10 Good

Arindam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well located in the Gross Islet area near the Marina within short commute of the Reduit Beach and Rodney Bay Area. Good value for money with spacious rooms, a happy and well staffed Anchor restaurant with variety and creative cuisines on different days of the week. The pool bar represents hub of activity well during evening hours. Housekeeping is top-notch. Felt safe and well looked after during my 2 day stay for the T20 World Cup. A shuttle service runs 15 minutes to the hour and takes guests to other Bay Garden properties and Rodney Bay strip area (not to be missed). The front desk service was sporadic easily overwhelmed with a little bit of activity. For instance, while waiting for my room to be ready it was the housekeeping staff that led me to my room which was prepared for a while. The front desk forgot to follow the usual protocols and I had to stop by later for passport verification. They seemed tired and overwhelmed by concierge-type questions. All in all, superb value. The Bay Gardens beach property is much nicer but more expensive and easily enjoyed using the shuttle service that runs through 10:45 PM 7 days a week.
Stayed 2 nights in Jun 2024

8/10 Good

Nick

Travelled with partner
Liked: Staff & service
Great location for access to Gros Islet, friendly staff. Buffet dinning is OK, access to other Bay Garden hotels is a plus
Stayed 3 nights in Jun 2024

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.Excellent service.
Stayed 2 nights in Jun 2024