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Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort – Adults Only

4.5 star property

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Photo gallery for Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort – Adults Only

3 outdoor pools, pool loungers
Property video
Terrace/patio
Property amenity
Aerial view

Reviews

7.6 out of 10
Good

Popular amenities

  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Gros Islet, Gros Islet, Gros Islet, LC01101
  • Place, Smugglers Cove
    ‪4 min walk‬
  • Place, Sandals Golf and Country Club
    ‪3 min drive‬
  • Place, Pigeon Island National Landmark
    ‪3 min drive‬
  • Airport, Vieux Fort (UVF-Hewanorra Intl.)

Room options

View all photos for Luxury Junior Suite Ocean View Diamond Club

Minibar, in-room safe, desk, blackout curtains

Luxury Junior Suite Ocean View Diamond Club

10.0 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Presidential One Bedroom Ocean View Diamond Club

Minibar, in-room safe, desk, blackout curtains

Luxury Presidential One Bedroom Ocean View Diamond Club

  • 131 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View

Minibar, in-room safe, desk, blackout curtains

Luxury Junior Suite Ocean View

9.0 out of 10
Wonderful
(6 reviews)
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Junior Suite

Minibar, in-room safe, desk, blackout curtains

Luxury Junior Suite

7.6 out of 10
Good
(9 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club | Living area | 42-inch flat-screen TV with satellite channels, TV

Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

9.0 out of 10
Wonderful
(2 reviews)
  • 131 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential one Bedroom ocean view

Minibar, in-room safe, desk, blackout curtains

Luxury Presidential one Bedroom ocean view

  • 131 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Swim Out Diamond Club

Minibar, in-room safe, desk, blackout curtains

Luxury Junior Suite Swim Out Diamond Club

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Junior Suite Diamond Club

Minibar, in-room safe, desk, blackout curtains

Luxury Junior Suite Diamond Club

  • 56 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Junior Suite Swim Out

Minibar, in-room safe, desk, blackout curtains

Luxury Junior Suite Swim Out

8.6 out of 10
Excellent
(7 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

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About this property

Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort – Adults Only

Adults-only beachfront property with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort – Adults Only's full-service spa. Then enjoy a meal at one of the property's 8 restaurants.
Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort – Adults Only offers 166 accommodations with minibars and a safe. Rooms open to balconies or patios. 42-inch flat-screen televisions come with premium satellite channels.

Bathrooms include a combined bath/shower unit with in-room jetted baths, slippers, complimentary toiletries and hairdryers. This Gros Islet property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor tennis court and a health club are featured at the property. 3 outdoor swimming pools are on site along with a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, The Royal Spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort – Adults Only. During your stay, you're just a quick walk from Windward Islands. Enjoy features like free WiFi in public areas and free self-parking, plus 3 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at Gourmet Marche, one of the property's 8 restaurants and 10 bars/lounges
  • Take a swim in the 3 outdoor pools
  • Treat yourself to deep-tissue massages, reflexology or facials at The Royal Spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes an outdoor tennis court, a gym and a sauna
  • Steps from Windward Islands and a 3-minute drive from Sandals Golf and Country Club
Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort – Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort – Adults Only offers its guests a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and a health club. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 10 bars/lounges. WiFi is free in public spaces.

There's an onsite business centre. A nightclub, a sauna, and spa services are also featured at the luxury Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort – Adults Only. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Gros Islet property.

Gourmet Marche – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Dorado – This seafood restaurant specialises in seafood. Open daily.
Hunter Steakhouse – This steakhouse specialises in American cuisine and serves lunch and dinner. Open daily.
Grazie Italia Trattoria – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
Zen – This sushi bar specialises in Asian cuisine. Open selected days.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language
Pilates
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 10 bars/lounges
  • 2 poolside bars
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Dorado
  • Gourmet Marche
  • Grazie Italia Trattoria
  • Hunter Steakhouse
  • Zen

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Health club
  • Nightclub
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Snorkelling
  • Tennis lessons

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • No lift

More

  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This is an adults-only property and children 18 years old and younger aren't allowed.

Property is also known as

Hideaway Royalton Saint Lucia Hotel Gros Islet
Hideaway Royalton Saint Lucia Gros Islet
Hideaway Royalton Saint Lucia Adults All Inclusive Cap Estate
Hideaway Royalton Saint Lucia Adults All Inclusive
Hideaway at Royalton Saint Lucia Adults Only All Inclusive
Hideaway at Royalton Saint Lucia
Hideaway at Royalton Saint Lucia Adults Only All Inclusive

Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort – Adults Only Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 211 out of 547 reviews
Rating 8 - Good. 158 out of 547 reviews
Rating 6 - Okay. 80 out of 547 reviews
Rating 4 - Poor. 47 out of 547 reviews
Rating 2 - Terrible. 51 out of 547 reviews

8.6/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Adjua Montera

Stayed 4 nights in Oct 2025

4/10 Poor

Scott

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hot tubs not hot, invited two friends that live on the island to see me and eat dinner with me. They were not allowed to eat there even though I would pay. Security guards gave hard time every time they came to pick me up. Would never stay there again
Stayed 4 nights in Oct 2025

6/10 Okay

Korea

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
The hotel overall was ok. Me and my husband spent our anniversary here. When we got to our room, the tub was dirty as if somebody had just left. The shower room had hair in it, as well as hair on the toilet. The cushions on the couch were also dirty. The room service was good. We did room service late night and it came in a decent amount of time. The staff were really nice. I was kind of worried from previous reviews saying that they were rude but we did not experience that at all. From housekeeping, dining, and around the resort everyone was friendly.
Stayed 3 nights in Oct 2025

10/10 Excellent

Desselyn, Brooklyn

Stayed 2 nights in Jul 2025

4/10 Poor

Robin

Travelled with partner
Disliked: Amenities, property conditions & facilities
We stayed at The Hideaway at Royalton St. Lucia for our two-week honeymoon and were very disappointed. We expected a luxury experience but faced repeated service failures and poor management response. Our in-room drinks were often not restocked, and one night all our towels were taken and not replaced. Despite calling reception immediately, it took over two hours for new towels to arrive, so we had to go to dinner without being able to dry off after a shower. We also booked the “Culinary Experience” at an extra cost, advertised as seven courses with cocktail pairings. It turned out to be six courses, and the only drink options were red or white wine. Restaurants were frequently out of key dishes, including the steakhouse running out of steak, and some “all-inclusive” items suddenly had extra charges. Pool bars regularly ran out of basic drinks. When we raised these concerns, we were met with vague apologies and empty promises that issues would be “looked into.” It often felt like staff were simply trying to delay action, hoping we would stop asking or check out before anything was resolved. The list of isses goes on but I have had to cut it short to meet the review character limit. The resort itself is beautiful, but the poor service and lack of accountability ruin the experience. For the price and expectations of a luxury honeymoon, this was a major letdown. We would not recommend this resort until management makes serious improvements.
Stayed 14 nights in Sep 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

8/10 Good

Marisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First I want to say the concierge woman that checked us in Rizaria (I might have misspelled her name), she was a complete angel. Very honest, kind, knowledgeable, and helpful. Shout out to her! The room was cool, I appreciated the keys being on wrists and the staff cleaning at a reasonable time in the morning. I will say the shower had hair from the last guests :/ The food was mid. Well, the restaurants they did have open. Also you have to make reservations for all the restaurants which is kind of annoying because reservations don’t open till about 12pm. I will say the food truck in the middle of the resort has some good jerk chicken and rice and peas! The bars were nice. There were bars all over the resort.
Stayed 2 nights in Sep 2025

2/10 Terrible

Cory

Stayed 9 nights in Sep 2025

6/10 Okay

Monika Irene

Travelled with partner
Disliked: Staff & service, amenities
Barely any entertainment. Needs a night club and more things to do. Room service was slow. Took two days to receive water to our room
Stayed 4 nights in Sep 2025

8/10 Good

carolyn

Liked: Cleanliness, property conditions & facilities, room comfort

Royalton 2025👍

Room was excellent clean and comfortable. Check in was smooth not very friendly receptionist. Food ok tolerable. Dining room staff caters to white client quicker than black guest. Beach clean but small. Local vendor patroling the beach for customers annoying and aggression with weed smoking and loud music. Pools were great
Stayed 5 nights in Sep 2025

4/10 Poor

Sara

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Cockroach in room, staff at bars did not care about providing good service, was ignored at bars, constantly out of ingredients, simply told “no” to Making drinks because the staff did not want to even though the bartender next to them was making frozen drinks. Booked a photo shoot and the employees flash was not working so he stopped early and all pictures looked blurry and bad quality instead of asking someone else to help or take the pics for him. Alot of money for not a great experience, island and facility beautiful but way better and cheaper to go to Mexico in the future. Elevator at hotel was broken pretty much the entire trip, toilet sprayed water with every flush, bathroom door did not stay closed or lock
Stayed 4 nights in Sep 2025

4/10 Poor

Jennie E

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

8/10 Good

Melissa

Liked: Cleanliness, property conditions & facilities
Beautiful location. Huge resort. Staff at italian restaurant can try being friendlier.
Stayed 5 nights in Aug 2025

10/10 Excellent

Lynda Elaine

Stayed 5 nights in Sep 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Royalton Style

Beautiful grounds, pool, bars and restaurants on-site. All inclusive makes it all worth it. Nightly entertainment. Friendly staff and laid back culture helped to create a relaxed atmosphere. Nice protected beach was clean and calm. A bit of a ride from airport (UVF) and a bit distant requiring rental or taxis to visit city centers or other beaches/attractions.
Stayed 7 nights in Sep 2025

10/10 Excellent

Tommy

Stayed 4 nights in Sep 2025

6/10 Okay

Astra J

Travelled with partner, Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The property itself was lovely. The view, the size of the room, the many pools and honestly the resort it self wasn’t that busy, which allowed for a good time without feeling overwhelmed The abundance of pools and cabanas available was a huge sell and they had a great food truck you could eat at when the standard places closed between meals. We had a very small handful of really nice staff but a lot of them were really kind of rude and standoffish. Our mattress had bed bug stains and sheddings. We went with 6 other couples and 2 other couples had to be moved to a different room due to bed bugs. That was the biggest turn off, after getting bit, showing the evidence it was still treated very dismissively
Stayed 4 nights in Sep 2025

8/10 Good

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is about 2 hours away from airport... they were a little stingy with their water bottles. Other than that I really enjoy the resort.
Stayed 5 nights in Aug 2025

10/10 Excellent

MELISSA, Hakcensack

Liked: Cleanliness, amenities, property conditions & facilities
I was a solo traveler and this resort was safe and had a lot to do on the property
Stayed 4 nights in Aug 2025

8/10 Good

Crystal

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful! The butler’s were amazing and took care of us from the time we arrived to the minute we left. I must say, they are severely understaffed. There was a long wait to check in as well as at the restaurants
Stayed 5 nights in Aug 2025

4/10 Poor

Daisha

Travelled with family, Travelled with partner
Disliked: Property conditions & facilities
Elevator under renovations and ac was not working. We weren’t even offered to be accommodated and had to walk the stairs to the floor floor just to get to my room where it still was not cool staff and service was amazing food great. But need to figure out how to accommodate when inconveniencing your guests especially when it was my birthday.
Stayed 4 nights in Aug 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I like the pools and the staff’s services.
Stayed 3 nights in Aug 2025

2/10 Terrible

Sheila

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good day, First and foremost, the Royalton Hideaway resort is a total embarrassment for anyone to visit. The all-inclusive resort, intended for adults 21 years and older, shares the same lot as the main Royalton right across the way. There were many children in all parts of the unsuitable resort, which is a clear violation of the adult all-inclusive policy. I highly recommend that the Royalton Hideaway resort in St Lucia be permanently closed! Everyone should avoid this property. It does not live up to the standards of an all-inclusive adult resort at all. From the moment my daughter and I arrived, our annual vacation experience was highly disappointing. After a long flight, all we wanted to do was rest. We arrived at the resort around 7 pm. To our surprise, our room was dirty. There was no toilet paper, a hole in the mattress, eye lashes and hair all over the sheets and pillow cases, the room had a strong mold odor, and no washcloths. When we called to speak with someone at the front desk, there was no answer. We called multiple times. At any resort, when a guest calls the front desk, the staff answers on the first ring. Not here! We had to leave the room and take a filthy, very shaky elevator to the ground floor, where we found a very dark walkway leading to the front desk. As we were walking, another guest commented, "well I guess they did not pay the electricity bill" in which made us feel unsafe to walk throughout the resort's main lobby area.
Stayed 5 nights in Aug 2025

10/10 Excellent

Keisha

Liked: Cleanliness, staff & service, property conditions & facilities
Fabian and Travis made everything easy with high-quality service and communication. This vacation was amazing and I would fully recommend this resort and butler service with the Diamond Club.
Stayed 4 nights in Jun 2025

4/10 Poor

Charmaine

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay, I’m not sure where to start. I came for my birthday and it was nightmare. You’re never able to book dinner at the restaurant because it’s always booked or full. They always run out of towels. No one came to my room for days. They would stop and give towels if I asked but they never came to clean, get food from the night before or anything. I won’t be back.
Stayed 3 nights in Aug 2025