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Best Western Plus Gran Hotel Centro Historico

4.0 star property

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Photo gallery for Best Western Plus Gran Hotel Centro Historico

Terrace/patio
Lunch and dinner served, international cuisine
Outdoor pool
Reception
Standard Room, 2 Single Beds, Non Smoking | Premium bedding, in-room safe, individually decorated

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Calzada Independencia Sur # 168, Col Centro, Guadalajara, JAL, 44100
  • Place, Magno Centro Joyero
    ‪5 min walk‬
  • Place, Guadalajara Cathedral
    ‪7 min walk‬
  • Place, Degollado Theater
    ‪7 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Premium bedding, in-room safe, individually decorated

Standard Room, 2 Single Beds, Non Smoking

7.6 out of 10
Good
(46 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Shower, rainfall showerhead, free toiletries, hair dryer

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, individually decorated

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(38 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Double Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, individually decorated

Suite, 2 Double Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Standard

Premium bedding, in-room safe, individually decorated

Quadruple Room Standard

  • 19 sq m
  • Sleeps 4

Superior Room King Bed - Non Smoking

  • Sleeps 2

2 Single Beds, Non-Smoking, Internet Access, Deskwork, Air Conditioning, Coffee Maker, Iron and Ironing Board

  • Sleeps 4

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About this property

Best Western Plus Gran Hotel Centro Historico

Hotel with free valet parking, 9-minute walk to Guadalajara Cathedral
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a rooftop terrace and a 24-hour business centre are on-site.
Best Western Plus Gran Hotel Centro Historico offers 175 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Guadalajara hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Gran Hotel Centro Historico. During your stay, you're just a quick walk from Guadalajara Cathedral. Features include free WiFi in public areas and free valet parking, plus an outdoor pool.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at La Mandarina
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • 9 minutes by foot from Guadalajara Cathedral and a 4-minute drive from Avienda Chapultepec
Best Western Plus Gran Hotel Centro Historico offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 3 meeting rooms. A rooftop terrace, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Gran Hotel Centro Historico. Free self parking and valet parking are available.

This 4-star Guadalajara hotel is smoke free.

La Mandarina – This restaurant specialises in international cuisine and serves lunch and dinner.
Sky Bar – On-site rooftop bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Mandarina
  • Sky Bar

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Plus Gran Hotel Centro Historico

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Best Western Plus Gran Hotel Centro Historico Guadalajara
Gran Hotel Los Reyes Guadalajara
Gran Los Reyes
Gran Los Reyes Guadalajara
Best Western Gran Hotel Centro Historico Guadalajara
Best Western Plus Gran Centro Historico Guadalajara
Best Western Gran Centro Historico Guadalajara
Best Western Gran Centro Historico
Best Western Plus Gran Centro Historico
Best Western Gran Hotel Centro Historico
Plus Gran Centro Historico
Best Western Plus Gran Hotel Centro Historico Hotel
Best Western Plus Gran Hotel Centro Historico Guadalajara
Best Western Plus Gran Hotel Centro Historico Hotel Guadalajara

Best Western Plus Gran Hotel Centro Historico Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 428 out of 1005 reviews
Rating 8 - Good. 248 out of 1005 reviews
Rating 6 - Okay. 146 out of 1005 reviews
Rating 4 - Poor. 80 out of 1005 reviews
Rating 2 - Terrible. 103 out of 1005 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

María Elena

Stayed 2 nights in Jul 2025

2/10 Terrible

matthew

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The worst hotel i ever stayed, next to drug dealers, hookers,pimps, homeless sleeping and using the sidewalks as sleeping areas, building needs a coat of paint,elevators not synchronized, bed was extremely hard,so were the pillows, bathroom sink stank, the shower stall converted into a soapy water pool, noisy, loud music played at all times, pool was a nasty cesspool, anything nice to report? The people.
Walls tagged and trash
Stayed 4 nights in Nov 2025

6/10 Okay

Brianna

Liked: Cleanliness, property conditions & facilities
Not a safe location. No one is out on the street at night. Rooms were clean but bathroom and shower had a funky smell to it.
Stayed 1 night in Oct 2025

6/10 Okay

Liliana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly. But rooms were okay to stay at
Stayed 2 nights in Nov 2025

10/10 Excellent

Gamaliel

Good service
Stayed 1 night in Oct 2025

6/10 Okay

Ana Luisa

Stayed 2 nights in Oct 2025

10/10 Excellent

Arisbeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything!
Stayed 1 night in Oct 2025

4/10 Poor

Cesar

Travelled with group
Disliked: Staff & service
Our stay at the hotel was okay, but we were disappointed by the service and some inconvenient technical problems. The staff we interacted with were not very friendly. A specific example was when we requested an extra key card for our double room, as two people were staying. We were firmly told that only one key per room was allowed, which was an unusual and inflexible policy that created a hassle for us. Furthermore, the television was a significant frustration. It would default to a "store demo" mode every time we turned it on, forcing us to go through a complete reprogramming process just to watch TV. This was not a one-time glitch, but a recurring issue that we had to deal with multiple times. Advice for Management: Training staff on more flexible, guest-centered service and ensuring all in-room amenities are in proper working order would greatly improve the experience. We hope these points are addressed for future guests.
Stayed 3 nights in Oct 2025

4/10 Poor

Juan carlos, Fresno

Disliked: Property conditions & facilities
Reataurant have only one mesero. They take over 30 minutes. Also the continental breakfast is very poor . Hotel is old and ruined
Stayed 1 night in Oct 2025

4/10 Poor

Yamilet, Modesto

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
They did their best on our stay but it was super noisy and it was very unsafe with many homeless and zombie drugged up people, stay closer to downtown. This is not safe for families
Stayed 2 nights in Oct 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Josie, Tampa

Stayed 2 nights in Sep 2025

10/10 Excellent

JOSE ALFREDO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sin comentarios
Stayed 2 nights in Sep 2025

6/10 Okay

Jose

Disliked: Cleanliness
Stayed 3 nights in Sep 2025

6/10 Okay

Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities
En la publicacion dice que tiene estacionamiento en el hotel de autoservicio y no es cierto.
Stayed 3 nights in Sep 2025

10/10 Excellent

AIDE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Hector

Stayed 3 nights in Aug 2025

10/10 Excellent

Hector

Stayed 4 nights in Aug 2025

10/10 Excellent

Pankaj Kumar Omprakash

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025

2/10 Terrible

Sandra

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The, hotel said it had English speakers at the hotel, that was a lie. The bathroom was dirty the shower, if you call that a shower was so small that you could not even properly shower. When I first arrived, the air conditioner will not start. It took almost 2 hours for it to start. One of the main reasons why I picked this hotel was because the pool. My daughter will be swimming and I will stay at the bar. There was no bar. You would have to call a number and they will come up and bring you a drink. One other thing, it offered continental breakfast, which what I know is limited, but this is the version of a continental Breakfast. You would have to go to the front desk, get a coupon. Go next-door, which is connected to the hotel a restaurant, and get coffee and two pieces of toast with a little tiny butter and jam.
Stayed 3 nights in Aug 2025

2/10 Terrible

JAKE

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

So disappointed breakfast

I originally opted for a dining plan that included continental breakfast. However, I was quite disappointed to find that the so-called “breakfast” provided by the restaurant consisted of nothing more than a single cup of coffee, a few small pieces of fruit, and two slices of bread—with no opportunity for refills or additional servings. Due to this extremely limited offering, I made the decision to upgrade my dining choice to an American breakfast, expecting a more complete and satisfying meal. Yet upon ordering, I was informed that I could have either ham or sausage, but not both, and only depending on the amount I paid—which was neither clarified beforehand nor aligned with the typical expectations for an American breakfast. This lack of transparency and inflexibility in breakfast service has led to considerable inconvenience and unmet expectations.
Stayed 3 nights in Aug 2025

6/10 Okay

Ofmara

Travelled with family
The beds are so small and the room too
Stayed 1 night in Jul 2025

6/10 Okay

Alejandro

Travelled with family
Liked: Staff & service
Noisy
Stayed 1 night in Jul 2025

10/10 Excellent

Hector

Stayed 4 nights in Jul 2025

8/10 Good

Jesus Grajeda

Travelled with family, Travelled with family and small children
Disliked: Amenities
It is ok area, building could get some upgrade. Front desk needs a little more friendly attitude.
Stayed 11 nights in Jul 2025