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Hotel Plaza Genova Centro

3.5 star property

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Photo gallery for Hotel Plaza Genova Centro

Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
Front of property
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Parking included
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
Av. Juarez 123 Zona Centro, Guadalajara, JAL, 44100
  • Place, Guadalajara Cathedral
    ‪3 min walk‬
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Degollado Theater
    ‪3 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room

8.6 out of 10
Excellent
(207 reviews)
  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

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About this property

Hotel Plaza Genova Centro

Hotel with free parking, 3-minute walk to Degollado Theater
A restaurant, a bar/lounge and a 24-hour business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business centre and dry cleaning are on-site.
Hotel Plaza Genova Centro offers 197 air-conditioned accommodations with a safe and a hairdryer. Cable televisions are provided. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Plaza Genova Centro. During your stay, you're just a quick walk from Guadalajara Cathedral. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 3-minute walk from Degollado Theater and 5 minutes on foot from Guadalajara Cathedral
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 3 meeting rooms.

Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Plaza Genova Centro. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Guadalajara hotel is smoke free.

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Real Guadalajara Centro
Real Inn Centro
Real Inn Guadalajara
Real Inn Guadalajara Centro
Real Inn Guadalajara Centro Hotel
Gamma Guadalajara Centro Histórico Hotel
Real Inn Centro Hotel
Gamma Histórico Hotel
Gamma Histórico
Hotel Plaza Génova
Plaza Genova Centro
Hotel Plaza Genova Centro Hotel
Gamma Guadalajara Centro Histórico
Hotel Plaza Genova Centro Guadalajara
Hotel Plaza Genova Centro Hotel Guadalajara

Hotel Plaza Genova Centro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1074 out of 1728 reviews
Rating 8 - Good. 409 out of 1728 reviews
Rating 6 - Okay. 136 out of 1728 reviews
Rating 4 - Poor. 54 out of 1728 reviews
Rating 2 - Terrible. 55 out of 1728 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff was really nice and helpful The bellboy named Rene was one special person always on ti help he is a perfect representative of the spirit of service Thanks for your help
Stayed 4 nights in Aug 2025

10/10 Excellent

Anais

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was amazing! Close to important points of the city. Staff were very friendly and helpful. I would stay here again, no doubt!
Stayed 6 nights in Aug 2025

10/10 Excellent

Karime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel if you just want to stay somewhere in the center of Guadalajara!
Stayed 5 nights in Jul 2025

10/10 Excellent

Ricardo

Stayed 2 nights in Aug 2025

10/10 Excellent

Dolores

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and Clean!!!
Stayed 7 nights in Jul 2025

4/10 Poor

Andre

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bad
Stayed 4 nights in May 2025

2/10 Terrible

Omar

Disliked: Cleanliness, amenities, property conditions & facilities
They put me in a room on the 2nd floor where the windows don't close properly. Therefore, there was noise from the street constantly@!!!
Stayed 7 nights in Aug 2025

6/10 Okay

Carlos Zamora

Travelled with partner
Liked: Cleanliness
Algunos empleados del hotel fueron groseros. Las habitaciones cuentan con buena limpieza
Stayed 3 nights in Aug 2025

6/10 Okay

Thalia

Disliked: Cleanliness
It was very dirty, the pillows had a weird and annoying odor. The building was dirty too. And the staff could be more friendly.
Stayed 2 nights in Aug 2025

8/10 Good

Onofre

Liked: Staff & service
Employees very polite and friendly but the restroom next to the gym was nasty I asked them to clean it but they didn’t do it we were there for a week and it was never cleaned
Stayed 7 nights in Aug 2025

6/10 Okay

Jesus Ramírez

No good food no Pool
Stayed 4 nights in Aug 2025

6/10 Okay

Juan

Stayed 4 nights in Jul 2025

4/10 Poor

Ana

Stayed 3 nights in Jul 2025

8/10 Good

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable, the room had a peculiar smell. I’m not sure what it was, but it smelled like mold. The air filter needed to be changed because it was dirty. I did not tell staff so that was something I could have requested, but I didn’t. Over all I was comfortable and the area is need shopping and lots of dining and cafe options. Beds were comfortable also, the restroom had lots of natural light which was nice.
Stayed 3 nights in Jul 2025

10/10 Excellent

Daisy, lawndale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Norma

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The key card deactivated regularly and we had to stop at the counter for reactivating. When I requested a second card holder/sleeve (so each of our cards had one) the lady at the counter refused. I had to insist! She explained that only one card holder is permitted per room—petty! The use of scented toilet paper annoying. Very clean. Cleaning personnel is nice & friendly. They have water at the reception every day and is refreshing and good.
Stayed 7 nights in Jul 2025

10/10 Excellent

Dicsan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank You Expedia for the excellent stay and the Hotel Plaza Genova Centro
Stayed 9 nights in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
The walk around the area offered lots of shopping and eating choices.
Stayed 3 nights in Jul 2025

8/10 Good

GERARDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Stayed 6 nights in Jul 2025

8/10 Good

GERARDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ser
Stayed 4 nights in Jul 2025

8/10 Good

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, but too busy a bit noisy at night time.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Dennice Arianna

Travelled with partner
Liked: Cleanliness, amenities
Hotel is old but served its purpose. We were on the 5th floor facing the street at first and the vehicles didn’t let us sleep. In the morning the construction started right on top of our room. Went and asked for a different room and they switched us right away. The other room was better.
Stayed 5 nights in Jul 2025

8/10 Good

Juan

Stayed 1 night in Jul 2025

8/10 Good

Kevin

Stayed 2 nights in Jul 2025