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Hotel Casino Plaza

Property class: 3.5

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Photo gallery for Hotel Casino Plaza

Suite, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds
Reception
Terrace/patio
Front of property
TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Pedro Moreno No.726, Guadalajara, JAL, 44100
  • Place, Plaza de Armas
    ‪9 min walk‬
  • Place, Guadalajara Cathedral
    ‪9 min walk‬
  • Place, Degollado Theater
    ‪12 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪56 min drive‬

Room options

View all photos for Suite, Non Smoking

Suite, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, Non Smoking

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room, Non Smoking

Executive Double Room, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Executive Double Room, Non Smoking

9.4 out of 10
Exceptional
(54 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Single Room, Non Smoking

Executive Single Room, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Executive Single Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Single Room Standard

In-room safe, desk, iron/ironing board, free cots/infant beds

Single Room Standard

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 2

View all photos for Quadruple Room Standard

In-room safe, desk, iron/ironing board, free cots/infant beds

Quadruple Room Standard

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 4

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About this property

Hotel Casino Plaza

Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a rooftop terrace, a business centre and conference space.
Hotel Casino Plaza offers 65 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Cable televisions are provided. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel Casino Plaza. During your stay, you're just a quick walk from Guadalajara Cathedral. You'll find features such as free WiFi in public areas and free valet parking, plus a restaurant.
  • Free WiFi
  • Free valet parking
  • Enjoy international cuisine while dining at Los Alcatraces
  • Buffet breakfast served weekends for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the location
  • 9 minutes by foot from Guadalajara Cathedral and a 2-minute drive from Avienda Chapultepec
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 43 square feet (4 square metres) and includes conference space. A fitness centre, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Casino Plaza. Free valet parking is available.

This 3.5-star Guadalajara hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekends from 7:00 AM and 11:30 AM.
Los Alcatraces – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:30 AM for a fee: MXN 195 for adults and MXN 180 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Los Alcatraces

Things to do

  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 43 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Casino Plaza

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 190.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 195 for adults and from MXN 180 for children
  • Rollaway bed fee: MXN 190.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Casino Plaza
Casino Plaza Guadalajara
Hotel Casino Plaza
Hotel Casino Plaza Guadalajara
Plaza Hotel Guadalajara
Hotel Casino Plaza Hotel
Hotel Casino Plaza Guadalajara
Hotel Casino Plaza Hotel Guadalajara

Hotel Casino Plaza Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 721 out of 1000 reviews
Rating 8 - Good. 198 out of 1000 reviews
Rating 6 - Okay. 48 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Oscar

Stayed 3 nights in Jan 2026

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities
quiet
Stayed 2 nights in Jan 2026

6/10 Okay

Marisol, Fresno

Travelled with group
Liked: Cleanliness
Disliked: Amenities
The room was okay, not as picture. I was not offered breakfast.
Stayed 3 nights in Jan 2026

10/10 Excellent

Abel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
everything was great: Clean rooms, friendly staff, fast check in procedures
Stayed 1 night in Dec 2025

10/10 Excellent

Martin

Stayed 1 night in Dec 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast menu is varied and fresh. The attention very good. Excellent cleanliness too. One of the best options to stay with excellent service by all the staff.
Stayed 12 nights in Dec 2025

6/10 Okay

MARIA, Fontana

Liked: Cleanliness, amenities
I use walker and can not use the stairs and elevator not working
Stayed 1 night in Jan 2026

10/10 Excellent

Jorge, Cicero

Liked: Cleanliness
Stayed 2 nights in Dec 2025

10/10 Excellent

samuel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and really nice room comfy beds and very friendly front desk people who helped with any and all issues, highly recommend
Stayed 8 nights in Dec 2025

6/10 Okay

Hugo Daniel

Stayed 2 nights in Sep 2025

10/10 Excellent

Francisco E

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 9 nights in Dec 2025

10/10 Excellent

Alfredo Enrique

Stayed 2 nights in Nov 2025

10/10 Excellent

Angel

Stayed 3 nights in Nov 2025

10/10 Excellent

Rosa Alicia Altamirano

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 6 nights in Nov 2025

8/10 Good

Adrian Gerardo

Liked: Cleanliness, amenities
Friendly staff. Buffet was good. Spacious room.
Stayed 3 nights in Nov 2025

10/10 Excellent

Rebeca

Stayed 3 nights in Oct 2025

8/10 Good

Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a comfortable place, simple but works for me. The guadalajara city is beautifull and the hotel have an excelent location
Stayed 5 nights in Oct 2025

10/10 Excellent

George Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

10/10 Excellent

Cesar, Lancaster

Stayed 3 nights in Aug 2025

8/10 Good

Tao

Liked: Cleanliness, staff & service, room comfort
Location is great. Staff very friendly. Showers are a bit low pressure with slow hot water.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jury

Liked: Cleanliness, property conditions & facilities
Breakfast Buffet was kind of basic …
Stayed 1 night in Oct 2025

10/10 Excellent

Denzel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

GABRIEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Edgar

Stayed 1 night in Oct 2025