Hotel Santo Santiago

3.0 star property

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Photo gallery for Hotel Santo Santiago

Terrace/patio
Body treatments, aromatherapy, hot stone massages, deep-tissue massages
Dining
Iron/ironing board, free WiFi, bed sheets
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Business services
  • Housekeeping

Explore the area

View in a map
314 Calle Benito Juárez, Colonia Centro, Tonalá, JAL, 45400
  • Place, Casa Historica
    ‪4 min drive‬
  • Place, Expo Guadalajara
    ‪39 min drive‬
  • Place, Plaza del Sol
    ‪42 min drive‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪27 min drive‬

Room options

Standard Room

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Double Room

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Single Futon
  • Free Wi-Fi

Quadruple Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Double Room

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

About this property

Hotel Santo Santiago

This hotel features coffee/tea in a common area, spa services and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a computer station, tour/ticket assistance and a garden are on-site.
Hotel Santo Santiago offers 20 accommodations with free toiletries and a ceiling fan. Cable televisions are provided.

Bathrooms include a shower. This Tonalá hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us that they can't get enough of the helpful staff at Hotel Santo Santiago. During your stay, you'll be within walking distance of Casa Historica. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a computer, a terrace and coffee/tea in a common area
  • 13 minutes by car from Guadalajara Cathedral and 14 minutes from Avienda Chapultepec
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Spa services, a terrace, and tour/ticket assistance are also featured at Hotel Santo Santiago. Limited free parking is available on a first-come, first-served basis. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this 3-star Tonalá hotel.

Guests are served a free continental breakfast daily from 9:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited number of on-site self parking spaces per unit

Food and drink

  • Free continental breakfast available daily 9:00 AM to 11:00 AM
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Art gallery
  • Shopping centre

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology

Accessibility

  • No lift
  • Tile flooring in public areas

More

  • 4 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Ceiling fan
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property enforces quiet hours from 10:00 PM to 9:00 AM

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Santo Santiago

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 9:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Santo Santiago Tonala

Santo Santiago Tonala

Santo Santiago

Hotel Santo Santiago Hotel

Hotel Santo Santiago Tonalá

Hotel Santo Santiago Hotel Tonalá

Hotel Santo Santiago Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 180 out of 342 reviews
Rating 8 - Good. 94 out of 342 reviews
Rating 6 - Okay. 38 out of 342 reviews
Rating 4 - Poor. 12 out of 342 reviews
Rating 2 - Terrible. 18 out of 342 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff went out of their way to help us with special request
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Yessica

Liked: Cleanliness, property conditions & facilities
Love the vibe and excellent service
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
great little authentic hotel
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Fatima

Liked: Staff & service
Disliked: Cleanliness, amenities
Very friendly however you can hear all outside noises I saw a roach in the bathroom. Will not stay there again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nick

Very nice costumer service clean place very comfortable
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in Tonala.
Stayed 5 nights in Jan 2024
Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service
Excelent service, awesome breakfast!!!
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Semi hard bed but overall great
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Juan Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifull place
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
We will be back
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Leticia

Liked: Amenities
Very traditional and cozy hotel. Excellent staff and very clean rooms. Very good location.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our 4th stay, we absolutely love the location, the staff, cleanliness. We will definitely go back again in
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Zaul Iboa

Great property
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous place, so quaint and clean. Beautiful courtyards, close to shopping, spacious rooms, wonderful staff. I’m already planning my next visit.
Verified

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We enjoyed our stay

Great quiet location. Friendly helpful staff and economical. The room was smaller than expected, but having the balcony doors open made a difference. A good choice for a two night stay.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Very authentic. Close to shopping. Very clean rooms.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked us 11/2 hours early, señor Javier at the front desk was very nice and polite.. Hotel is walking distance to restaurants and shopping centers.. we really enjoyed our stay
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very nice
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Armon

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very nice
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel. Very closed for what I need
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Great location. Was very convenient to Tonala and all it has to offer. Very authentic and nicely decorated boutique hotel. Very clean. Would recommend this hotel.
Stayed 4 nights in Oct 2022
Verified

10/10 Excellent

Armon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were in the middle of remodeling/repair but it was very nice.
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay. Perfect rooms with new bathrooms. Close enough to shopping to return with your purchases and head out again. The staff was very accommodating and helpful. Would definitely stay again.
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Daniel

Liked: Staff & service, room comfort

Great Location and Staff

Staff is incredibly nice, friendly and helpful. Location is also fantastic for shopping in Tonala. We did have a small problem with some mosquitos in the room, possibly due to a few windows overlooking the bar that could not seal tightly
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful with two internal courtyards and nice rooms. Coffee available in courtyard for breakfast and evenings. Wish kitchen and bar were open for breakfast and drinks.
Stayed 1 night in Aug 2022