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NH Collection Guadalajara Providencia

4.5 star property
VIP Access

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Photo gallery for NH Collection Guadalajara Providencia

Daily buffet breakfast for a fee
Exterior
Suite (View) | Down duvets, pillow-top beds, minibar, in-room safe
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Laundry

Explore the area

View in a map
Sao Paulo 2334, Col. Providencia, Guadalajara, JAL, 44630
  • Place, Punto Sao Paulo Shopping Center
    ‪2 min walk‬
  • Place, Guadalajara Country Club
    ‪12 min walk‬
  • Place, Plaza Patria
    ‪16 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premium Room

Down duvets, pillow-top beds, minibar, in-room safe

Premium Room

10.0 out of 10
Exceptional
(5 reviews)
  • 74 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room

Down duvets, pillow-top beds, minibar, in-room safe

Superior Double or Twin Room

8.8 out of 10
Excellent
(13 reviews)
  • 55 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room (View)

View from room

Superior Room (View)

9.4 out of 10
Exceptional
(12 reviews)
  • 55 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room (View)

Down duvets, pillow-top beds, minibar, in-room safe

Premium Room (View)

9.8 out of 10
Exceptional
(6 reviews)
  • 74 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room, Terrace

View from room

Premium Room, Terrace

  • 74 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite (View)

Suite (View) | Down duvets, pillow-top beds, minibar, in-room safe

Suite (View)

  • 90 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room (2 Adults + 2 Children)

Down duvets, pillow-top beds, minibar, in-room safe

Family Room (2 Adults + 2 Children)

9.6 out of 10
Exceptional
(5 reviews)
  • 55 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room (4 Adults)

Down duvets, pillow-top beds, minibar, in-room safe

Family Room (4 Adults)

9.2 out of 10
Wonderful
(7 reviews)
  • 55 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

NH Collection Guadalajara Providencia

Luxury hotel connected to a shopping centre in Guadalajara with a restaurant
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, 24-hour room service and a business centre are on-site. Housekeeping is available on request.
NH Collection Guadalajara Providencia offers 137 accommodations with minibars and a safe. Pillowtop beds feature down duvets. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in May 2020.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of NH Collection Guadalajara Providencia's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from Punto Sao Paulo Shopping Center. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • 15 minutes by foot from Guadalajara Country Club and a 3-minute drive from Bosque Los Colomos
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the luxury NH Collection Guadalajara Providencia. For a fee, parking is available. A complete renovation of NH Collection Guadalajara Providencia was completed in May 2020.

This 4.5-star Guadalajara hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 7:00 AM to noon.
Nhube Restaurant – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (MXN 150 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 297 to 396 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Nhube Restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle storage
  • Shopping centre

Family friendly

  • Free rollaway/extra bed
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 14 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - May 2020
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 630 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 297 to 396 per person
  • Valet parking fee: MXN 150 per night
  • Pet fee: MXN 630 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

NH Collection Guadalajara Providencia Hotel
Collection Providencia Hotel
NH Collection Guadalajara Providencia
Collection Providencia
Nh Guadalajara Collection Hotel Guadalajara
NH Collection Guadalajara Providencia Hotel
NH Collection Guadalajara Providencia Guadalajara
NH Collection Guadalajara Providencia Hotel Guadalajara

NH Collection Guadalajara Providencia Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 723 out of 1016 reviews
Rating 8 - Good. 177 out of 1016 reviews
Rating 6 - Okay. 68 out of 1016 reviews
Rating 4 - Poor. 21 out of 1016 reviews
Rating 2 - Terrible. 27 out of 1016 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

JUAN

Stayed 1 night in Aug 2025

8/10 Good

martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like the room space, but shower water was so poor, iron does not worked properly
Stayed 3 nights in Aug 2025

10/10 Excellent

Pilar, Bothell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, restaurants around the area, breakfast was good I will stay again
Stayed 2 nights in Aug 2025

8/10 Good

Vicente

Travelled with partner
Liked: Cleanliness, staff & service
Great service in a beautiful neighborhood
Stayed 1 night in Aug 2025

6/10 Okay

Salvador A

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Salvador A

Business traveller
Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

ed

Liked: Amenities
Great place, don't hesitate
Stayed 3 nights in Aug 2025

10/10 Excellent

Eduardo

Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff and property in a great location.

Excellent staff throughout the hotel…front desk, concierge, restaurant, room service, and housekeeping…everyone was very friendly and helpful. Beautiful property in a great neighborhood. The only thing that could be improved is the towels…the mostly old and worn towels are only thing that don’t fit in the otherwise great hotel.
Stayed 7 nights in Aug 2025

6/10 Okay

Hafeed

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Byung Ok

Stayed 2 nights in Jul 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent hotel in a great area of GDL
Stayed 3 nights in Jul 2025

8/10 Good

Lucas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff not helpful
Stayed 4 nights in Jul 2025

10/10 Excellent

EVA Amelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a nice area. It is very clean. Housekeeping and front desk are very friendly and answered any questions we had. Lots of restaurants and places to eat. The lobby is very tiny, but comfortable. The beds were very comfortable.
Stayed 4 nights in Jul 2025

10/10 Excellent

Christian, Etobicoke

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay! Thank you very much!
Stayed 3 nights in Jul 2025

10/10 Excellent

LUIS E

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Amazing views from the room
Stayed 1 night in Jul 2025

10/10 Excellent

Byung Ok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel lobby but the suite is about 1000 sq ft. Good views and house keeping does a great job. The room service refused the tip so I had to force it which was nice touch. 65 inch TV in bedroom and the living room. All the suites are on the 14th floor which is the top floor. I would stay here again for sure. Some very small cons since no hotel is perfect. 1. TV streaming will keep going out, both bedroom and living room. 2. Room service food is so so, but there are great restaurants near by, I liked Campomar Providencia (5 min walk) because I am a big fan of sea food. 3. Very quiet but on Saturday you will hear music from somewhere near by. I stayed for over a week and on both Saturdays I would hear a bass coming from some place near by. It would stop around 11pm though. 4. You need to uber about 15 mins for the typical Gudalajara attractions since the hotel is in the financial district. Overall great room for the area and i would recommend highly and am planning on staying again.
view from bedroom at night
view from bedroom during day
view from living room during the day
bedroom of a suite
Stayed 2 nights in Jul 2025

10/10 Excellent

Ana

Stayed 5 nights in Jul 2025

6/10 Okay

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cousins reunion

Everything was excellent the food, the service the only thing the shower towels. They are very poor quality. They never put a hand towel either. Other than that, everything was good.
Stayed 4 nights in Jul 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had an excellent stay at this property. Staff very professional, friendly and helpful. The room was impecable, very comfortable beds and very nicely decorated. The location of the hotel is fantastic. A lot of restaurants and shops very close. I will definitely come back to this hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 2 nights in Apr 2025

8/10 Good

Mildred

Stayed 2 nights in Jul 2025

10/10 Excellent

Jacques

Stayed 3 nights in Jun 2025

10/10 Excellent

Margarita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen servicio gracias Rocio es la camarera que nos tocó
Stayed 4 nights in Jun 2025

10/10 Excellent

Jorge

Stayed 3 nights in Apr 2025