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Suites Chapultepec

3.0 star property

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Photo gallery for Suites Chapultepec

Terrace/patio
Deluxe Room | Private kitchenette
View from property
Property entrance
Standard Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle Frias No. 152, Esquina con Juan Manuel, Guadalajara, JAL, 44600
  • Place, Templo Expiatorio del Santisimo Sacramento
    ‪9 min walk‬
  • Place, Avienda Chapultepec
    ‪10 min walk‬
  • Place, Guadalajara Cathedral
    ‪19 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Private kitchenette

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 8 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

Suites Chapultepec

This smoke-free hotel features a restaurant, a rooftop terrace and concierge services. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out and a front desk safe.
Suites Chapultepec offers 10 air-conditioned accommodations with a safe and a hairdryer. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

With your stay at Suites Chapultepec, you're connected to the convention centre and just a quick walk from Universidad Enrique Diaz de Leon. Free WiFi in public areas, a restaurant and a rooftop terrace are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front desk safe, a lift and a rooftop terrace
  • 9 minutes by foot from Templo Expiatorio del Santisimo Sacramento and a 4-minute drive from Plaza de Armas
There's a restaurant on site. Public spaces have free WiFi. Suites Chapultepec also features a rooftop terrace, concierge services, and room service (during limited hours).

This 3-star Guadalajara hotel is smoke free.

Suites Chapultepec has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Suites Chapultepec

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Suites Chapultepec Hotel Guadalajara
Suites Chapultepec Hotel
Suites Chapultepec Guadalajara
Suites Chapultepec
Suites Chapultepec Hotel
Suites Chapultepec Guadalajara
Suites Chapultepec Hotel Guadalajara

Suites Chapultepec Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 91 out of 193 reviews
Rating 8 - Good. 58 out of 193 reviews
Rating 6 - Okay. 23 out of 193 reviews
Rating 4 - Poor. 9 out of 193 reviews
Rating 2 - Terrible. 12 out of 193 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Angelica

Stayed 2 nights in Jul 2025

10/10 Excellent

Mauricio

Stayed 1 night in Nov 2024

8/10 Good

Marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good and close to downtown

8/10 Good

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
For the price it's convenient, it's clean and was a quiet place.
Stayed 1 night in Mar 2024

8/10 Good

Jorge

Stayed 2 nights in Jan 2024

10/10 Excellent

Edgar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabolous

Excelente servicio y desayuno
Stayed 1 night in Jul 2023

10/10 Excellent

Ricardo

Stayed 1 night in Jan 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Property conditions & facilities, room comfort
The towel was not so clean, had stain on it. The bed was comfortable, the price was really good.
Stayed 2 nights in Nov 2022

2/10 Terrible

Carlos

Disliked: Staff & service, amenities
Hotel located in the middle of an old neighborhood with only a convenient store available a few blocks away; did not feel safe at night in this area. Multiple taxi drivers had difficulty finding the hotel. Small coffee shop downstairs but both days I was there it was closed. On second day internet failed...Next day after check-in, my bank contacted me to tell me there was a fraud attempt against my credit card. While I can't say with certainty the hotel is responsible, here are the facts: 1) fraud attempt was made by someone in Mexico; 2) I had not used my credit card in Mexico for over a month; 3) the fraud attempt happened immediately the next morning after checking-in to this hotel...Needless to say, I will not be staying at this hotel again!
Stayed 2 nights in Nov 2022

2/10 Terrible

Jesus, SOUTH EL MONTE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not to my standards …trash was left from other guest
Stayed 3 nights in Oct 2022

4/10 Poor

Raymundo

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very disappointing. The bed was the most uncomfortable bed I’ve ever slept in. I think I need a chiropractor now. The room was dirty. The bed sheets were dirty and full of hair. Paint on the walls was peeling and it appeared to have mold. The bathroom was not clean and the walls had brown stains next to the toilet. The floor was even dirty. The TV did not work and the WIFI was either extremely slow or did not work. We gave up on trying to use it. The surrounding area was bad and unsafe. Homeless and drug users roaming around. The only good thing about this hotel is that the AC worked good.
Stayed 5 nights in Jul 2022

10/10 Excellent

JUAN JOSE

Stayed 1 night in Apr 2022

8/10 Good

Lena

Liked: Cleanliness, staff & service, property conditions & facilities

Great Hotel for an amazing price!

The staff was very friendly and accommodating. The location was ok. Easy walking distance to a store and a few local food places. The bed wasn't very comfortable, very hard. There wasn't any WiFi which I found surprising for a hotel in a big city. The cable TV was great. Amazing hot water in the shower! The elevator was greatly appreciated. The whole room could do with a good scrub, the walls, doors and windows were all a little grungy, but nothing major.
Stayed 2 nights in Nov 2021

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay.

I’ve stayed at this hotel many times. The rooms are clean and quiet. The staff is super friendly and helpful. I would definitely recommend it.
Stayed 2 nights in Oct 2021

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place. Very nice staff

Nice place. Nice staff
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2020

10/10 Excellent

Leonel, Illinois

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean and the staff is very friendly
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location is good. However zone is not so good area.
Stayed 11 nights in Jan 2020

10/10 Excellent

Luisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice safe cozy place

Extremely nice. Place was super clean and safe. Location is close to markets and other places to see.
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
It is a very small hotel, no secured parking lot, customer can only leave their car on the street. it is dangerous to leave the car on the street at the night.
Stayed 1 night in Jul 2019

6/10 Okay

Dante

Liked: Cleanliness
Disliked: Staff & service

Rude receptionist

Too small of a room for two beads, not even a little fridge or microwave. Night receptionist not friendly at all sometimes even rude.
Stayed 4 nights in Jul 2019

6/10 Okay

William

Liked: Cleanliness

OK for the price

Problems with hot water.
Stayed 2 nights in Jul 2019

8/10 Good

Mike

Liked: Cleanliness, staff & service, room comfort
Murak makes a mean omelette. Good espresso drink comes with breakfast
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Apr 2019