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Suites Chapultepec

3.0 star property

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Photo gallery for Suites Chapultepec

A rooftop terrace with a round table and chairs, surrounded by potted plants and umbrellas.
A building with a sign for 'Suites Chapultepec' and a website address.
A rooftop terrace with potted plants, a basketball court, and a cityscape view.
A modern kitchen with wooden cabinets, a microwave, and a coffee maker. There are two bar stools and a small table.
Standard Room | In-room safe, iron/ironing board (on request), free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle Frias No. 152, Esquina con Juan Manuel, Guadalajara, JAL, 44600
  • Place, Templo Expiatorio del Santisimo Sacramento
    ‪9 min walk‬
  • Place, Avienda Chapultepec
    ‪10 min walk‬
  • Place, Guadalajara Cathedral
    ‪19 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪57 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, iron/ironing board (on request), free WiFi, bed sheets

Standard Room

9.6 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room

A modern kitchen with wooden cabinets, a microwave, and a coffee maker. There are two bar stools and a small table.

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | In-room safe, iron/ironing board (on request), free WiFi, bed sheets

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Suites Chapultepec

This smoke-free hotel features a restaurant, a rooftop terrace and concierge services. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out and a front desk safe.
Suites Chapultepec offers 10 air-conditioned accommodations with a safe and a hairdryer. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

With your stay at Suites Chapultepec, you're connected to the convention centre and just a quick walk from Universidad de Guadalajara. Free WiFi in public areas, a restaurant and a rooftop terrace are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front desk safe, a lift and a rooftop terrace
  • 9 minutes by foot from Templo Expiatorio del Santisimo Sacramento and a 4-minute drive from Plaza de Armas
There's a restaurant on site. Public spaces have free WiFi. Suites Chapultepec also features a rooftop terrace, concierge services, and room service (during limited hours).

This 3-star Guadalajara hotel is smoke free.

Suites Chapultepec has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Suites Chapultepec

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Suites Chapultepec Hotel Guadalajara
Suites Chapultepec Hotel
Suites Chapultepec Guadalajara
Suites Chapultepec
Suites Chapultepec Hotel
Suites Chapultepec Guadalajara
Suites Chapultepec Hotel Guadalajara

Suites Chapultepec Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 94 out of 197 reviews
Rating 8 - Good. 59 out of 197 reviews
Rating 6 - Okay. 23 out of 197 reviews
Rating 4 - Poor. 9 out of 197 reviews
Rating 2 - Terrible. 12 out of 197 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room for the price, great location. Staff were great. Rooftop is nice too.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
For the price it's convenient, it's clean and was a quiet place.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good and close to downtown
Verified

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
The towel was not so clean, had stain on it. The bed was comfortable, the price was really good.
Stayed 2 nights in Nov 2022
Verified

2/10 Terrible

Jesus

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not to my standards …trash was left from other guest
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great surprise

A really great little hotel in center is town, seems like a family run place. Super nice staff the room was small but very clean and comfortable. Everything seems new. On my first day wifi was not working in room, the owner called me personally and told me he would get on it. Next day wifi was working perfectly, amazing service and attention to detail. Secured parking lot is half a block away and hotel has a little coffee bar on the corner with great expresso and treats. Will definitely go back! Thank you.
Verified

4/10 Poor

Raymundo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very disappointing. The bed was the most uncomfortable bed I’ve ever slept in. I think I need a chiropractor now. The room was dirty. The bed sheets were dirty and full of hair. Paint on the walls was peeling and it appeared to have mold. The bathroom was not clean and the walls had brown stains next to the toilet. The floor was even dirty. The TV did not work and the WIFI was either extremely slow or did not work. We gave up on trying to use it. The surrounding area was bad and unsafe. Homeless and drug users roaming around. The only good thing about this hotel is that the AC worked good.
Stayed 5 nights in Jul 2022
Verified

2/10 Terrible

Carlos

Disliked: Staff & service, amenities
Hotel located in the middle of an old neighborhood with only a convenient store available a few blocks away; did not feel safe at night in this area. Multiple taxi drivers had difficulty finding the hotel. Small coffee shop downstairs but both days I was there it was closed. On second day internet failed...Next day after check-in, my bank contacted me to tell me there was a fraud attempt against my credit card. While I can't say with certainty the hotel is responsible, here are the facts: 1) fraud attempt was made by someone in Mexico; 2) I had not used my credit card in Mexico for over a month; 3) the fraud attempt happened immediately the next morning after checking-in to this hotel...Needless to say, I will not be staying at this hotel again!
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

Gonzalo Becerra Prado

Liked: Cleanliness, amenities, property conditions & facilities
Limpia la habitación y buen servicio.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

jorge josue

Liked: Cleanliness, property conditions & facilities
Me gusta porque esta cerca de la zona centro y de buenos lugares para ir a comer. Te puedes mover fácilmente en bici .
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Sandra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
La habitación es muy pequeña no tienes espacio para nada y el baño con mucho ongo de que no hay una limpieza adecuada.
Stayed 6 nights in Nov 2024
Verified

2/10 Terrible

RICARDO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un horror este hotel, tienen las tuberías podridas y te quedas sin agua, te dan 5 litros de agua en una cubeta para que te bañes y la administres. Además son mentirosos, te prometen dar solución y lo único que te dan son otros 5 litros de agua. Y la habitación no tiene lo que promete. Nunca volvería ahí ni porque me regalaran noches de cortesía. !!!!
Stayed 14 nights in Oct 2024
Verified

8/10 Good

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable en recepcion
Stayed 2 nights in Oct 2024
Verified

8/10 Good

EDWIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar agradable, de tener la oportunidad de volver nos quedaríamos en ese hotel, el personal excelente.
Stayed 9 nights in Sep 2024
Verified

8/10 Good

Gloria Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien
Stayed 1 night in May 2024
Verified

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super recomendable para llegar a descansar
Stayed 2 nights in Apr 2024
Verified

6/10 Okay

Lalo

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
No estacionamiento
Stayed 1 night in Apr 2024
Verified

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena opción para una noche, solo las camas muy duras.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Claudia Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Hola muy buen hotel…para descansar….buen servicio…muy limpio….lo rekomiendo ampliamente …..
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Abigail del Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Me gusto mucho, excelente servicio, económico, céntrico y muy limpio
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Esther Erizbeth

Liked: Cleanliness, property conditions & facilities
Excelente trato y muy bien la comida
Stayed 1 night in Oct 2023
Verified

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien muchas gracias. Muy conveniente para mi la locación del Hotel puesto que iba a unos asuntos personales a dos manzanas de ahí. El personal muy amable. El Hotel limpio. La cafetería/Rest también conveniente. Muchas gracias por sus atenciones y servicios
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

ana julia

Liked: Cleanliness, staff & service, property conditions & facilities
Que sigan conservando esa calidad de limpieza. Su sanitario excelente sin manchas oscuras. Me encantó que la base de la cama no fuera cemento.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabolous

Excelente servicio y desayuno
Stayed 1 night in Jul 2023
Verified

6/10 Okay

Juan

Liked: Cleanliness, staff & service, room comfort

Toma nota

El hotel, NO se encuentra en la Av. Chapultepec, sino a unas 10 cuadras de ese lugar... en otra zona (algo fea). A las 11:59 a. m. en punto "me invitaron" a dejar la habitación del hotel... (no es agradable la invitación)
Stayed 1 night in Mar 2023