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Hotel Chocolate Tradicional

3.0 star property

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Photo gallery for Hotel Chocolate Tradicional

32-inch LCD TV with satellite channels, TV
View from property
Property entrance
Property entrance
Classic Room, 1 King Bed, City View (Luneta) | Premium bedding, down duvets, individually decorated, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Laundry room
  • Room service

Explore the area

View in a map
Calle Constancia #13, Colonia Centro, Guanajuato, GTO, 36000
  • Place, Juarez Theater
    ‪2 min walk‬
  • Place, Union Garden
    ‪2 min walk‬
  • Place, Alley of the Kiss
    ‪5 min walk‬
  • Airport, León, Guanajuato (BJX-Del Bajío)
    ‪30 min drive‬

Room options

View all photos for Triple Room, Multiple Beds, Non Smoking, Terrace (Brownie)

Triple Room, Multiple Beds, Non Smoking, Terrace (Brownie) | Premium bedding, down duvets, individually decorated, iron/ironing board

Triple Room, Multiple Beds, Non Smoking, Terrace (Brownie)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Deluxe Room, 1 King Bed, Non Smoking, Terrace (Trufa/Cacao)

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Quadruple Room, 2 Double Beds, Non Smoking (Blanco)

Exclusive Quadruple Room, 2 Double Beds, Non Smoking (Blanco) | Premium bedding, down duvets, individually decorated, iron/ironing board

Exclusive Quadruple Room, 2 Double Beds, Non Smoking (Blanco)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, City View (Luneta)

Classic Room, 1 King Bed, City View (Luneta) | Premium bedding, down duvets, individually decorated, iron/ironing board

Classic Room, 1 King Bed, City View (Luneta)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room, Multiple Beds, Balcony (Toblerone)

Standard Triple Room, Multiple Beds, Balcony (Toblerone) | Premium bedding, down duvets, individually decorated, iron/ironing board

Standard Triple Room, Multiple Beds, Balcony (Toblerone)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Balcony, City View (Amargo)

Standard Room, 1 Double Bed, Balcony, City View (Amargo) | Premium bedding, down duvets, individually decorated, iron/ironing board

Standard Room, 1 Double Bed, Balcony, City View (Amargo)

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

City view from property
Hotel Chocolate Suites
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.1 out of 5, Very good, 278 reviews
The price is €38
includes taxes & fees
16 Mar - 17 Mar
Hotel Chocolate Suites

About this property

Hotel Chocolate Tradicional

Hotel connected to the convention centre in Guanajuato with free parking
A restaurant, a rooftop terrace and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area and a fridge in a common area are on-site.
Hotel Chocolate Tradicional offers 7 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually decorated. Beds feature down duvets and premium bedding. 32-inch LCD televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is offered on a daily basis and in-room massages can be requested.

With your stay at Hotel Chocolate Tradicional, you're connected to the convention centre and just a quick walk from Juarez Theater. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Dining options include a coffee shop and a restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Juarez Theater and Union Garden
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, tour/ticket assistance, and coffee/tea in common area are also featured at Hotel Chocolate Tradicional. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Guanajuato hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 1:00 PM.
Hotel Chocolate Tradicional has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free 24-hour offsite parking within 2 miles
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Onsite parking options include a garage and a carport

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 65 to 200 for adults and MXN 65 to 200 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 floors
  • Communal living room
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Heating
  • Individual decor
  • Iron/ironing board
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Chocolate Tradicional

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 65 to 200 for adults and MXN 65 to 200 for children
  • Airport shuttle fee: MXN 700 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotel Chocolate Tradicional offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Chocolate Guanajuato
Chocolate Guanajuato
Hotel Chocolate
Chocolate Tradicional
Hotel Chocolate Tradicional Hotel
Hotel Chocolate Tradicional Guanajuato
Hotel Chocolate Tradicional Hotel Guanajuato

Hotel Chocolate Tradicional Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 81 out of 202 reviews
Rating 8 - Good. 58 out of 202 reviews
Rating 6 - Okay. 28 out of 202 reviews
Rating 4 - Poor. 23 out of 202 reviews
Rating 2 - Terrible. 12 out of 202 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

JOSE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views of the city, close to everything and good value for money.
Stayed 3 nights in Aug 2025

6/10 Okay

Ramon

Travelled with family
Liked: Staff & service
I didn’t like the shower it was broken and I only had a circular fan
Stayed 3 nights in Jul 2025

2/10 Terrible

Jing

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel does not exist and is closed. Property will send you to a different hotel located away from the city center up the hill. Amenity is very bad shower almost had no water. Booked this for my parent’s and they both had a horrible stay. No communication from the hotel after booking that it’s a different place.
Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Frustrating situation

We arrived at the hotel on the afternoon to check in, only to find the door chained. The sister hotel contacted us and said they had to move our location due to a 'Maintenance issue'. They didn't give us any advance notice, as our driver dropped us off and left, and the new location was farther away. The hotel agreed to give us a full refund, but we are still fighting with Expedia to get that refund, a week later. I understand that things happen, but Expedia should be notified by the hotels on their site, when they can no longer provide the service paid for.
Stayed 4 nights in Jul 2025

10/10 Excellent

Gladys

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agra
Stayed 3 nights in Jun 2025

4/10 Poor

Sonia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception not friendly and didnt tell me truth of my payment. I paid extra and with no refund
Stayed 3 nights in May 2025

8/10 Good

Ma Carmen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Not parking on site . I did not like that
Stayed 1 night in Apr 2025

10/10 Excellent

Josefina

Stayed 1 night in Mar 2025

6/10 Okay

Guadalupe

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

6/10 Okay

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Max

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Difficult to find a property no signs around area. Wifi was not working and the bed was broken one. Not pleased at all
Stayed 2 nights in Dec 2024

8/10 Good

Fabricio

Travelled with partner
The views is the best in all Guanajuato. Thank you!
Stayed 2 nights in Nov 2024

6/10 Okay

Diana, North Hollywood

Travelled with partner
Disliked: Staff & service
A lot of stairs . It was not a joke how many sets of stairs there are. Very steep. Staff is ok for the most part.
Stayed 3 nights in Oct 2024

8/10 Good

Gisela

Travelled with family
I stayed from the 27-30th; I took my parents and even tho I had read previews reviews I didnt expect the stairs to be that tiring thats why I am doing this reviews because I would like people to know how things are around there !! THE BEST VIEW NONTHELESS but to get there?Jesus .
Stayed 4 nights in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Property conditions & facilities
They just need to be a little bit more clear with parking instructions cuz it’s hard to be found
Stayed 3 nights in Sep 2024

8/10 Good

Cesar

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

4/10 Poor

Andres

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

2/10 Terrible

Ernesto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid Hotel

Negatives: - Not wheel chair friendly. - Lacks signs to locate - Old and outdated - Stairs and many stairs: horrible with luggage. - No AC, has a small fan. - Noise: Dogs barking, Roosters and other noise, horrible sleep - Roaches - No safe to lock docs. - cheap/flimsy door lock. Positive: Great location.
Stayed 2 nights in Jun 2024

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had an absolutely stunning view. You will definitely enjoy your stay.
Stayed 1 night in Jun 2024

4/10 Poor

Rafael

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
They should really warn you about parking and waking. It's a LONG walk to the entrance and all steps. No staff assistance until you reach the office, even though they know we were dropped off by their own transportation service. No air conditioning and very noisy all night long. The shower water was very cold. If you want to rest at night find another spot. If you don't want to walk uphill 300 steps, go elsewhere.
Stayed 1 night in Jun 2024

6/10 Okay

ERIKA LIZETH

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in May 2024

4/10 Poor

Jaime

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel is outdated, needs some remodeling. Saw some roaches in my room.
Stayed 1 night in Apr 2024

8/10 Good

Mauricio L

Liked: Cleanliness, staff & service, property conditions & facilities
View it’s a dream . Out of the noice but in the middle of the “encanto “ . Highly recomended
Stayed 1 night in Mar 2024

10/10 Excellent

Jeanette

Stayed 1 night in Mar 2024