This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a conference centre and conference space. Housekeeping is available on request.
Hilton Garden Inn Guangzhou Tianhe offers 263 air-conditioned accommodations with a safe and complimentary bottles of water. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. 50-inch LCD televisions come with cable channels.
Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Guangzhou Tianhe. During your stay, you'll be within walking distance of Baiyun Mountain. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
Free Wi-Fi in some public areas
Free self-parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Buffet breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge and luggage storage
On-site recreation includes a 24-hour gym
Just a 4-minute drive from Baiyun Mountain and 6 minutes from Guangzhou Opera House
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 796 square feet (74 square metres) and includes a conference centre. The business-friendly Hilton Garden Inn Guangzhou Tianhe also features a 24-hour fitness centre, concierge services, and laundry facilities. Free self parking is available. A complete renovation of Hilton Garden Inn Guangzhou Tianhe was completed in June 2019.
This 4-star Guangzhou hotel is smoke free.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Hilton Garden Inn Guangzhou Tianhe has a restaurant on site.
Room service (during limited hours) is available.
Languages
Chinese (Cantonese), Chinese (Mandarin), English
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Food and drink
Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CNY 158 for adults and CNY 79 for children
A bar/lounge
A restaurant
Snack bar/deli
Things to do
24-hour gym
Family friendly
Children's toys
Free cot
Grocery/convenience store
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Grocery/convenience store
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (on request)
Business services
Conference centre (796 square foot of space)
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in room
Doorbell and phone notification
Lift (50 centimetre wide door)
Phone accessibility kit
Smooth flooring in public areas
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
More
8 floors
Banquet hall
Built in 2020
Renovated entire property - June 2019
Smoke-free property
Traditional architecture
Room amenities
Bedroom
Blackout drapes
Down comforter
Free cot
Memory foam mattress
Pillow menu
Premium bedding
Bathroom
Children's slippers
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Slippers
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
50-inch LCD TV with cable channels
Food and drink
Electric kettle
Free bottled water
Limited room service
Restaurant dining guides
Tea bags/instant coffee
More
Air conditioning
Connecting rooms available
Desk
Desk chair
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
Phone
Safe
Soundproofed rooms
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Free cots (infant beds)!
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: CNY 800 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately CNY 158 for adults and from CNY 79 for children
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
National rating
For the benefit of our customers, we have provided a rating based on our ratings system.
Property is also known as
Donlord International Hotel Guangzhou
Donlord International Guangzhou
Donlord International
Donlord International Hotel
Hilton Garden Guangzhou Tianhe
Hilton Garden Inn Guangzhou Tianhe Hotel
Hilton Garden Inn Guangzhou Tianhe Guangzhou
Hilton Garden Inn Guangzhou Tianhe Hotel Guangzhou
Hilton Garden Inn Guangzhou Tianhe Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The hotel is clean and comfortable to be in. The room service person, 周丽英 helped to maintain the cleanliness daily thoughout the whole duration (more than 10 days) I was there.
Clean renovated rooms, check in was late due to canton fair rush. Breakfast is ok with a reasonable spread.
Location not far from city centre, however the traffic is bad in Guangzhou during the trade fair.
In summary, I stayed here for 8 nights during the Canton Fair on a business trip, but there was no internet in the building throughout my entire stay and many upset guests. Despite numerous attempts over several days to resolve the issue, it remained unresolved. I requested the manager’s email, but I have yet to receive it. The staff tried to assist but didn’t have the authority to resolve the problem. Breakfast was basically vegetarian, with one option for bacon. Lastly, the room smelled like mold. It was a poor choice on my end. Unlike prior stays at other hotels, this one was very uncomfortable.