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Aparthotel

Apart - Hotel Casa Serena

4.0 star property

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Photo gallery for Apart - Hotel Casa Serena

Birthday party area
Aerial view
Bar (on property)
Sports facility
Interior entrance

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Kitchen
  • Dryer
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
14 Calle 5-09 Zona 10, Guatemala City, Guatemala
  • Place, Plaza Fontabella Shopping Center
    ‪3 min walk‬
  • Place, Avenida La Reforma
    ‪6 min walk‬
  • Place, Oakland Mall
    ‪8 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪5 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, individually decorated

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 7 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Suite, 2 Bedrooms, Kitchen

Combined shower/bathtub, free toiletries, hair dryer, towels

Comfort Suite, 2 Bedrooms, Kitchen

  • 8 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 2 Single Beds

View all photos for Master Suite

Master Suite | Private kitchen | Full-sized fridge, microwave, oven, stovetop

Master Suite

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Grand Suite

1 bedroom, premium bedding, in-room safe, individually decorated

Grand Suite

  • Garden view
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 2 Double Beds

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The price is €109
includes taxes & fees
26 Apr - 27 Apr
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About this property

Apart - Hotel Casa Serena

This aparthotel features an outdoor pool, a restaurant and a 24-hour health club. Free WiFi in public areas and free valet parking are also provided. Other amenities include a complimentary children's club, a coffee shop/cafe and 24-hour room service. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a Smart TV comes with cable channels, and guests can also appreciate conveniences, such as a dryer and a dining area.
Apart - Hotel Casa Serena offers 30 air-conditioned accommodations with a safe and free newspapers. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Guatemala City aparthotel provides complimentary wired and wireless Internet access. 50-inch Smart televisions come with premium cable channels. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Apart - Hotel Casa Serena, you're just a quick walk from Plaza Fontabella Shopping Center. Free WiFi in public areas, free valet parking and an outdoor pool are available. This upmarket aparthotel has 30 apartments. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a dryer and a balcony or patio
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Dining options include a coffee shop and a restaurant
  • Take a swim in the outdoor pool
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym and a playground
  • Just a 4-minute walk from Plaza Fontabella Shopping Center and 6 minutes on foot from Avenida La Reforma
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
Apart - Hotel Casa Serena offers its guests a kids' pool, an outdoor pool, and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe. Business amenities include a business centre and a meeting room.

WiFi and wired Internet are free in public spaces. A terrace, a complimentary children's club, and barbecue grills are also featured at the family-friendly Apart - Hotel Casa Serena. You'll have access to the outdoor pool at a partner property. An area shuttle within 5.50 kilometres and an airport shuttle (available on request) are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Guatemala City aparthotel.

Apart - Hotel Casa Serena has a restaurant on site.
24-hour room service is available.

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 7:00 AM to 4:00 PM at scheduled times and on request
  • Area shuttle (surcharge) up to 5.5 kilometres
  • Car recommended
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • 24-hour room service
  • A coffee shop/cafe
  • A restaurant

Bedrooms

  • Bedroom
  • Premium bedding
  • Rollaway/extra bed: USD 50 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 50-inch Smart TV with premium cable channels

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Dryer
  • Laundry facilities

Work spaces

  • Business centre
  • Desk
  • Meeting room

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Fee: USD 15 per pet per day
  • Service animals exempt from fees
  • Deposit: USD 15 per night

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free daily newspapers
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a shopping district
  • In the city centre

Things to do

  • 24-hour gym
  • 24-hour health club
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Outdoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Mosquito nets
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 30 units
  • Banquet hall
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per day, plus a deposit of USD 15 per night
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 5)
  • Pet deposit: USD 15 per night
  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Apart - Hotel Casa Serena offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Casa Serena Guatemala City
Hotel Casa Serena
Casa Serena Guatemala City
Apart Hotel Casa Serena Guatemala City
Apart Hotel Casa Serena
Apart Casa Serena Guatemala City
Apart Casa Serena
Apart Casa Serena Guatemala C
Apart Casa Serena Aparthotel
Apart - Hotel Casa Serena Aparthotel
Apart - Hotel Casa Serena Guatemala City
Apart - Hotel Casa Serena Aparthotel Guatemala City

Apart - Hotel Casa Serena Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 91 out of 114 reviews
Rating 8 - Good. 19 out of 114 reviews
Rating 6 - Okay. 3 out of 114 reviews
Rating 4 - Poor. 0 out of 114 reviews
Rating 2 - Terrible. 1 out of 114 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Charles

Stayed 4 nights in Nov 2025

10/10 Excellent

Angel, Framingham

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property, apartment like, well equipped, clean, quiet, close to the airport and many attractions.
Stayed 2 nights in Nov 2025

10/10 Excellent

Elida

Liked: Cleanliness, property conditions & facilities
It was a wonderful experience and I love the food and the restaurant in the ocean was amazing
Stayed 1 night in Nov 2025

10/10 Excellent

ANGEL FARID

Business traveller
Liked: Cleanliness, amenities
All fine
Stayed 6 nights in Nov 2025

10/10 Excellent

Ilinca

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Raghu

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
The apartment hotel stay was excellent. I would definitely prefer to come back next time as well. The place is very clean and comfortable, conveniently located close to the airport and several nearby malls. It’s perfectly suited for business travellers and tourists
Stayed 6 nights in Nov 2025

10/10 Excellent

james

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay, first class accommodations
Stayed 5 nights in Oct 2025

10/10 Excellent

Maritza

Liked: Cleanliness, amenities, property conditions & facilities
Love this place, I stayed twice and will do it again!
Stayed 3 nights in Sep 2025

10/10 Excellent

CLAUDIA

Liked: Cleanliness, property conditions & facilities
I had a wonderful stay at Apart
Stayed 2 nights in Oct 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Maritza

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing
Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Business traveller
Liked: Cleanliness, room comfort
Clean and great rooms and also all staff .
Stayed 1 night in Jun 2025

10/10 Excellent

Kip

Liked: Cleanliness, room comfort

Spacious and clean

I was supposed to stay at the Westin with a group but was unable to since I waited too long. This place is 3 to 4 short blocks away. Sara the front desk lady is learning English and likes to practice, which is nice. The rooms were very spacious And more than I thought it would be. Nice hot tub, but didn't swim in the pool. I would definitely recommend this place.
Stayed 3 nights in Feb 2025

10/10 Excellent

MARLON

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

reynaldo

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

reynaldo

Liked: Cleanliness, property conditions & facilities
Always goode service from the staff and comfortable rooms
Stayed 1 night in Jan 2025

8/10 Good

ashoka

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really good value. Helpful staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Nice, quiet place to stay. Excellent service.
Stayed 9 nights in Nov 2024

6/10 Okay

Alexa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Dora

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property is great. Local to all dining/bar areas. Free Parking, large size bedrooms with their bathrooms.
Stayed 3 nights in Jul 2024

10/10 Excellent

Katherine

Liked: Cleanliness, property conditions & facilities
The best
Stayed 1 night in Apr 2024

2/10 Terrible

Candice

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible experience
Stayed 1 night in Apr 2024

10/10 Excellent

Julissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It is always a pleasure to stay at this hotel. It has everything you need. It is like a home away from Home. Staff is very friendly and genuinely care about your comfort and satisfaction.
Stayed 1 night in May 2024

10/10 Excellent

Jose

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024