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Barceló Guatemala City

4.5 star property
VIP Access

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Photo gallery for Barceló Guatemala City

Reception hall
Indoor wedding
Restaurant
Outdoor banquet area
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

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7 Avenida 15-45, Zona 9, Guatemala City, Guatemala, 1009
  • Place, Avenida La Reforma
    ‪3 min walk‬
  • Place, Avenida Las Américas
    ‪3 min walk‬
  • Place, La Aurora Zoo
    ‪6 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪2 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

Superior King Room With Terrace

  • Sleeps 3

View all photos for Superior Premium Level King Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Premium Level King Room

  • Sleeps 2

View all photos for Superior Room (Premium Level)

Superior Room (Premium Level) | In-room safe, desk, blackout curtains, iron/ironing board

Superior Room (Premium Level)

8.8 out of 10
Excellent
(22 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Executive Room (Superior)

Executive Room (Superior) | In-room safe, desk, blackout curtains, iron/ironing board

Executive Room (Superior)

9.4 out of 10
Exceptional
(28 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Superior Room, Terrace

Superior Room, Terrace | In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, Terrace

9.2 out of 10
Wonderful
(214 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite Duplex Premium Level

Suite Duplex Premium Level | In-room safe, desk, blackout curtains, iron/ironing board

Suite Duplex Premium Level

9.2 out of 10
Wonderful
(20 reviews)
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite Duplex Premium Level

In-room safe, desk, blackout curtains, iron/ironing board

Suite Duplex Premium Level

  • Sleeps 2

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About this property

Barceló Guatemala City

Luxury hotel with 3 restaurants and full-service spa
This hotel features 3 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include 2 bars/lounges, a 24-hour health club and a poolside bar. Housekeeping is available on request.
Barceló Guatemala City offers 397 accommodations with a safe and complimentary bottles of water. 32-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include massages.
Our customers tell us that they can't get enough of the breakfast at Barceló Guatemala City. During your stay, you're just a quick walk from Avenida La Reforma. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 3 restaurants, a coffee shop, a poolside bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a sauna and yoga classes
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Just a 2-minute drive from Natural History Museum and a few minutes from Oakland Mall
  • Free airport shuttle service
Barceló Guatemala City offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business centre and 24 meeting rooms are available. A hot tub, a sauna, and spa services are also featured at the luxury Barceló Guatemala City. A roundtrip airport shuttle is free at scheduled times. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Guatemala City hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11 AM.
Barceló Guatemala City has 3 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 4 AM to 11 PM at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Lift (155 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • 100% renewable energy
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: USD 60.00
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 60.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Guatemala City

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 10 for children
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 60.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Barceló Guatemala City offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Barcelo Guatemala City
Barcelo Hotel Guatemala City
Guatemala City Barcelo
Barcelo Guatemala City Hotel Guatemala City
Guatemala City Marriott
Marriott Guatemala City
Barcelo Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Guatemala City
Barceló Guatemala City Hotel Guatemala City

Barceló Guatemala City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2273 out of 3107 reviews
Rating 8 - Good. 469 out of 3107 reviews
Rating 6 - Okay. 185 out of 3107 reviews
Rating 4 - Poor. 83 out of 3107 reviews
Rating 2 - Terrible. 97 out of 3107 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Haim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old but still great hotel
Stayed 4 nights in Aug 2025

8/10 Good

JOSE FRANCISCO MORALES

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice
Stayed 4 nights in Jul 2025

10/10 Excellent

zafi

Stayed 4 nights in Aug 2025

10/10 Excellent

Evelin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Highly recommend!
Stayed 6 nights in Aug 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities
This property is OLD SCHOOL, which has pros and cons. Decor and design is OLD, yet high quality….imagine early 90s, some elements earlier than that. The service is old school, which is actually good. Proper, courteous, no attitude. If you’re in a hurry, you may be frustrated. Its proximity to the airport is also a +/-. Convenient- yes. Noisy- yes. There wasn’t much to do in the immediate area. No restaurants within a reasonable walking distance. As a Gold status member and VIP resort, I found it frustrating that it was MY responsibility to remind staff every step of the way of the benefits and inclusions. This should be flagged on my folio. I shouldn’t have to tell every server that I’m entitled to a discount at the restaurant. Why can’t the night auditor just adjust my bill? You also have to remind the front desk that you’re entitled to an upgrade, if available at the time of check-in. Again, that should be flagged on my reservation. The resort is well staffed and impeccably clean.
Stayed 2 nights in Aug 2025

6/10 Okay

Miguel

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Aug 2025

4/10 Poor

Debora

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
I don't feel comfortable with some of staff i see they treat different outsiders than local people!
Stayed 2 nights in Jul 2025

10/10 Excellent

Gustavo, Lenexa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent my last day in Guatemala here and it was great. The staff was kind, the room huge, and the pool area beautiful. Returned home refreshed!!! I plan to use it every time I come to GC.
Stayed 1 night in Aug 2025

10/10 Excellent

sharon, spring

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the space the hotel was safe organized lovedevery minute will bebsck and soon
Stayed 2 nights in Aug 2025

4/10 Poor

Jon

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities

Won't be saying here again

I was there on business and the hotel almost intentionally tried to make life difficult. At check-in and throughout the entire stay the front desk seemed overwhelmed with long lines and not enough employees checking in. There was no urgency or attempt to make customers feel better. When they made a mistake like not programming Keys correctly guests were made to go to the back of the line and wait all over again. I reserved a sweet with tables so that business colleagues could come work with me and they made the process difficult on my guests, interrogating them and checking IDs regularly. My colleagues also told me that when they tried to park at the hotel they were told to leave because they were not guests of the hotel.. customer service was mediocre to bad. Price is atrocious at $16 for a cocktail at the bar. The included breakfast and lunch wasn't worth being free. My room, the public areas, most all aspects of the hotel are incredibly dated, very simple and not what I would have expected for the area for prior reviews. And then finally their insistence to follow rules even when they're inconvenient and not in their best interest was obnoxious. I simply wanted to take a cup of coffee from the buffet which was free to my room and they wanted to charge me $10 to leave with a cup of coffee. I was welcome to stay and eat an entire buffet breakfast for free, or pay $10 to take a cup of coffee away.
Stayed 3 nights in Aug 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went for the weekend to celebrate life. I was conveniently picked up from the airport and taken to the hotel. The pool was warm, staff was amazing. The breakfast buffet was amazing, as was the complimentary dinner for my last day.
Stayed 3 nights in Aug 2025

10/10 Excellent

LLUVIA

Stayed 2 nights in Aug 2025

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Dong Yul

Stayed 7 nights in Aug 2025

10/10 Excellent

Juan

Stayed 2 nights in Aug 2025

6/10 Okay

Jeffrey

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Jose, Duncan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed there for 5 days and had a great time.
Stayed 4 nights in Aug 2025

10/10 Excellent

Joni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff I had a great experience.
Stayed 4 nights in Aug 2025

10/10 Excellent

Vanessa

Stayed 3 nights in Aug 2025

8/10 Good

HENRY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

VICTORIA

Liked: Cleanliness, staff & service, room comfort
Decent hotel airport but very outdated interior. I have stayed here twice and once was offered a beer as my welcome drink, but then offered a juice on the second stay. When I asked about why the change, the hotel staff was extremely dismissive and rude, gaslighting me and acting like I was crazy saying “impossible” to the fact that I had a beer previously. The key fab was also broken in the side elevators near a back entrance/exit so anyone could go up into the rooms which made me a bit uncomfortable. I reported it and the staff seem uninterested in fixing it, which was concerning for guest safety. Food was not great but not terrible. There’s better food in the town but you can only eat food from outside the hotel in the room. The airport shuttle was great and very reliable but make sure you book in advance.
Stayed 1 night in Aug 2025