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Barceló Guatemala City

4.5 star property
VIP Access

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Photo gallery for Barceló Guatemala City

Outdoor banquet area
Property video
Reception hall
Indoor wedding
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
7 Avenida 15-45, Zona 9, Guatemala City, Guatemala, 1009
  • Place, Avenida La Reforma
    ‪3 min walk‬
  • Place, Avenida Las Américas
    ‪5 min walk‬
  • Place, La Aurora Zoo
    ‪8 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪4 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

Superior King Room With Terrace

  • Sleeps 3

View all photos for Superior Premium Level King Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Premium Level King Room

  • Sleeps 2

View all photos for Superior Room (Premium Level)

Superior Room (Premium Level) | In-room safe, desk, blackout curtains, iron/ironing board

Superior Room (Premium Level)

8.8 out of 10
Excellent
(31 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Executive Room (Superior)

Executive Room (Superior) | In-room safe, desk, blackout curtains, iron/ironing board

Executive Room (Superior)

9.2 out of 10
Wonderful
(32 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Superior Room, Terrace

Superior Room, Terrace | In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, Terrace

9.2 out of 10
Wonderful
(228 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite Duplex Premium Level

Suite Duplex Premium Level | In-room safe, desk, blackout curtains, iron/ironing board

Suite Duplex Premium Level

9.4 out of 10
Exceptional
(21 reviews)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite Duplex Premium Level

In-room safe, desk, blackout curtains, iron/ironing board

Suite Duplex Premium Level

  • Sleeps 2

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About this property

Barceló Guatemala City

This hotel features 3 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include 2 bars/lounges, a 24-hour health club and a poolside bar. Housekeeping is available on request.
Barceló Guatemala City offers 397 accommodations with a safe and complimentary bottles of water. 32-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include massages.
Our customers tell us that they can't get enough of the breakfast at Barceló Guatemala City. During your stay, you're just a quick walk from Avenida La Reforma. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 3 restaurants, a coffee shop, a poolside bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a sauna and yoga classes
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Just a 2-minute drive from Natural History Museum and a few minutes from Oakland Mall
  • Free airport shuttle service
Barceló Guatemala City offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business centre and 24 meeting rooms are available. A hot tub, a sauna, and spa services are also featured at the luxury Barceló Guatemala City. A roundtrip airport shuttle is free at scheduled times. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Guatemala City hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11 AM.
Barceló Guatemala City has 3 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 4 AM to 11 PM at scheduled times
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Lift (155 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • 100% renewable energy
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: USD 60.00
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 60.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Guatemala City

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 10 for children
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 60.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Barceló Guatemala City offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Barcelo Guatemala City
Barcelo Hotel Guatemala City
Guatemala City Barcelo
Barcelo Guatemala City Hotel Guatemala City
Guatemala City Marriott
Marriott Guatemala City
Barcelo Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Guatemala City
Barceló Guatemala City Hotel Guatemala City

Barceló Guatemala City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2461 out of 3309 reviews
Rating 8 - Good. 480 out of 3309 reviews
Rating 6 - Okay. 193 out of 3309 reviews
Rating 4 - Poor. 81 out of 3309 reviews
Rating 2 - Terrible. 94 out of 3309 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Oscar

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and amenities.
Stayed 1 night in Dec 2025

10/10 Excellent

Elias

Stayed 1 night in Jan 2026

10/10 Excellent

Julio

Stayed 2 nights in Jan 2026

10/10 Excellent

Dave

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great place and exceptional service! The breakfast was incredible!!!
Stayed 1 night in Jan 2026

6/10 Okay

Rebecca

Stayed 1 night in Jan 2026

8/10 Good

HUMBERT

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff very kind
Stayed 4 nights in Jan 2026

10/10 Excellent

John

Stayed 4 nights in Jan 2026

2/10 Terrible

Jeremy

Disliked: Cleanliness, amenities, property conditions & facilities
Airport shuttle only offered once per hour and if it is already fully booked out, you are out of luck. Long line for check in - took about 30 min. Rooms are also pretty dated.
Stayed 1 night in Jan 2026

4/10 Poor

KIMBERLY

Liked: Cleanliness, staff & service
No refund when I canceled several nights. Room service food horrible. Rain shower terrible, bad for short people that water won’t reach- can’t get hair washed or rinsed.
Stayed 2 nights in Jan 2026

8/10 Good

Peggy, kennewick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Happy they could take us from airport to hotel. Great breakfast. Comfy beds.
Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Efficient, courteous staff.
Stayed 2 nights in Jan 2026

10/10 Excellent

molly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room
Stayed 1 night in Jan 2026

10/10 Excellent

Oscar A

Stayed 1 night in Jan 2026

10/10 Excellent

Zonia

Stayed 1 night in Jan 2026

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
didn't have breakfast. Room was excellent
Stayed 1 night in Jan 2026

8/10 Good

Jennifer

Stayed 3 nights in Jan 2026

10/10 Excellent

Jimmy, Lebanon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved this hotel!! The hotel was clean, staff went beyond the expectations. It’s a 20 min walk from the Auroa Zoo and there is alot of places to eat near by. They had tight security. They didn’t let any car go in unless you were staying there. Elevator would not move unless you had an activated room key. Looking forward to staying again next year!
New Years Eve they gave us complimentary champagne
Stayed 11 nights in Dec 2025

4/10 Poor

Rochelle

Travelled with partner
Liked: Cleanliness, amenities
Check-in was a disaster. Got there at 3:25pm, Mr. Angel assisted us. Was told our room would be ready in 5 minutes so to wait briefly. We went to a sitting area on the side, 50 minutes later no word. I went back to the desk and informed I had been waiting about 1 hour. At that time they confirmed our room was clean and we were given keys. The room was absolutely beautiful but you don’t get wash cloths. Having traveled a lot, never had to ask for that.
Stayed 2 nights in Jan 2026

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent in ever Way
Stayed 2 nights in Jan 2026

8/10 Good

Julio

Stayed 1 night in Jan 2026

2/10 Terrible

Anna

Stayed 5 nights in Jan 2026

10/10 Excellent

Vladimir

Stayed 1 night in Jan 2026

10/10 Excellent

Neeraj

Stayed 1 night in Jan 2026

10/10 Excellent

Jose, Waterville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and near to airport.
Stayed 1 night in Jan 2026

8/10 Good

Mayda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
as usual the the service was very good, i will appreciated a lot if the shower spout and head will work better the bath water does not drain properly the bathroom itself loooked old, the shower head did not have enough pressure, the bethroom door wasan old sliding piece of wood, there was not body lotion, another issue is that the shuttle service is not available if you fly after 11:00 pm
Stayed 1 night in Jan 2026