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Hotel Biltmore Guatemala

3.5 star property
VIP Access

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Photo gallery for Hotel Biltmore Guatemala

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Reception
Restaurant
Reception
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

View in a map
15 Calle 0-31, Zona 10, Guatemala City, Guatemala, 1010
  • La Aurora Zoo
    ‪13 min walk‬
  • Oakland Mall
    ‪13 min walk‬
  • Paseo Cayala
    ‪5 min drive‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪3 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite

Junior Suite | 1 bedroom, down duvets, in-room safe, desk

Junior Suite

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe, Garden View

1 bedroom, down duvets, in-room safe, desk

King Deluxe, Garden View

10.0 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Deluxe

1 bedroom, down duvets, in-room safe, desk

Double Deluxe

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for King Deluxe

King Deluxe | 1 bedroom, down duvets, in-room safe, desk

King Deluxe

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Deluxe Garden View

Double Deluxe Garden View | 1 bedroom, down duvets, in-room safe, desk

Double Deluxe Garden View

10.0 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

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About this property

Hotel Biltmore Guatemala

Hotel connected to the convention centre in Guatemala City with free parking
A business centre, dry cleaning and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a TV in a common area and ATM/banking services are on-site.
Hotel Biltmore Guatemala offers 116 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down duvets. 55-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Hotel Biltmore Guatemala's great location. During your stay, you'll be connected to the convention centre and just a quick walk from Avenida La Reforma. Free WiFi in public areas, free self-parking and a business centre are available.
  • Free WiFi
  • Free self-parking
  • Buffet breakfast served daily for a fee
  • Amenities include a business centre, laundry facilities and multilingual staff
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Plaza Fontabella Shopping Center and El Obelisco
Public spaces have free WiFi. You'll find a business centre on site. The business-friendly Hotel Biltmore Guatemala also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Free self parking is available. You'll have access to the health club at a partner property.

This 3.5-star Guatemala City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 for adults and USD 10 for children

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 10 for adults and from USD 10 for children
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Biltmore Guatemala City
Hotel Biltmore Guatemala City
Hotel Biltmore Guatemala
Biltmore Guatemala
Hotel Biltmore Express
Hotel Biltmore Guatemala/Guatemala City
Hotel Biltmore Guatemala Hotel
Hotel Biltmore Guatemala Guatemala City
Hotel Biltmore Guatemala Hotel Guatemala City

Hotel Biltmore Guatemala Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 719 out of 1005 reviews
Rating 8 - Good. 203 out of 1005 reviews
Rating 6 - Okay. 42 out of 1005 reviews
Rating 4 - Poor. 21 out of 1005 reviews
Rating 2 - Terrible. 20 out of 1005 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Price is good
Stayed 1 night in Feb 2025

8/10 Good

kristen

Liked: Cleanliness, staff & service, property conditions & facilities
I like this property which is very convenient for a one night stop in Guatemala City. It is attached to a larger and higher star hotel but offers good value for the price. I was not comfortable walking alone at night, but this hotel offers room service and a nice restaurant right next door. It is also very close to the airport.
Stayed 1 night in Feb 2025

10/10 Excellent

Mariano

Travelled with family
Liked: Cleanliness, amenities
Staff very friendly, affordable nice hotel, I will back soon.
Stayed 1 night in May 2025

10/10 Excellent

Edgar

Stayed 1 night in May 2025

10/10 Excellent

Roberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Paulino, High Point

Liked: Cleanliness, staff & service, property conditions & facilities
Thk u
Stayed 2 nights in May 2025

4/10 Poor

Manuel

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
As a VIP customer, the staff was supposed to offer me two complimentary drinks, which they never offered me.
Stayed 2 nights in May 2025

10/10 Excellent

Andre, Brookhaven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always very good
Stayed 3 nights in May 2025

8/10 Good

Mario

Liked: Cleanliness
The usa and canada femele soccer team were there.
Stayed 2 nights in Apr 2025

10/10 Excellent

Joseph

Stayed 2 nights in May 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Andre, Brookhaven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always very Good!
Stayed 2 nights in Apr 2025

10/10 Excellent

yolanda

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Glenda

Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive with my family
Stayed 9 nights in Apr 2025

10/10 Excellent

Christian

Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

NOT the real Biltmore. Choose an Airbnb instead.

No broom, no mop. No trash bags. No fridge, no microwave, no cooktops. Extremely overpriced food items for purchase. You’re better off choosing ANY Airbnb in the city. For the cost of $100/night, this was horrendous value. At a BARE minimum you’d think a mini fridge for perishables and water/soda would be provided. Luxurious Airbnbs in this city of similar size (studio or 1-bedroom apartments) are half the price with triple the amenities. Also, this hotel is NOT related to the REAL Biltmore Hotel in ANY WAY….completely feel defrauded.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Paula

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

CARLOS

Stayed 3 nights in Apr 2025

8/10 Good

andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and zona
Stayed 2 nights in Apr 2025

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great!
Stayed 2 nights in Apr 2025

10/10 Excellent

Andre, Brookhaven

Stayed 3 nights in Mar 2025