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Hotel Biltmore Guatemala

3.5 star property
VIP Access

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Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
15 Calle 0-31, Zona 10, Guatemala City, Guatemala, 1010
  • Place, Avenida La Reforma
    ‪1 min walk‬
  • Place, Plaza Fontabella Shopping Center
    ‪6 min walk‬
  • Place, Oakland Mall
    ‪13 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪5 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Double Deluxe

Down duvets, in-room safe, desk, laptop workspace

Double Deluxe

9.8 out of 10
Exceptional
(10 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Deluxe Garden View

Double Deluxe Garden View | Down duvets, in-room safe, desk, laptop workspace

Double Deluxe Garden View

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for King Deluxe

King Deluxe | Down duvets, in-room safe, desk, laptop workspace

King Deluxe

9.6 out of 10
Exceptional
(12 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Down duvets, in-room safe, desk, laptop workspace

Junior Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe, Garden View

Down duvets, in-room safe, desk, laptop workspace

King Deluxe, Garden View

10.0 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Biltmore Guatemala

A business centre, dry cleaning and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a TV in a common area and ATM/banking services are on-site.
Hotel Biltmore Guatemala offers 116 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down duvets. 55-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Hotel Biltmore Guatemala's great location. During your stay, you'll be connected to the convention centre and just a quick walk from Avenida La Reforma. Free WiFi in public areas, free self-parking and a business centre are available.
  • Free WiFi
  • Free self-parking
  • Buffet breakfast served daily for a fee
  • Amenities include a business centre, laundry facilities and multilingual staff
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Plaza Fontabella Shopping Center and El Obelisco
Public spaces have free WiFi. You'll find a business centre on site. The business-friendly Hotel Biltmore Guatemala also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis. You'll have access to the health club at a partner property.

This 3.5-star Guatemala City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 13.75 for adults and USD 13.75 for children

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 13.75 for adults and from USD 13.75 for children
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Biltmore Guatemala City
Hotel Biltmore Guatemala City
Hotel Biltmore Guatemala
Biltmore Guatemala
Hotel Biltmore Express
Hotel Biltmore Guatemala/Guatemala City
Hotel Biltmore Guatemala Hotel
Hotel Biltmore Guatemala Guatemala City
Hotel Biltmore Guatemala Hotel Guatemala City

Hotel Biltmore Guatemala Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 762 out of 1003 reviews
Rating 8 - Good. 165 out of 1003 reviews
Rating 6 - Okay. 39 out of 1003 reviews
Rating 4 - Poor. 18 out of 1003 reviews
Rating 2 - Terrible. 19 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Carmen

Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice room, great staff
Stayed 1 night in Jan 2026

2/10 Terrible

Mery

Stayed 1 night in Jan 2026

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay at Hotel Biltmore Guatemala. The rooms are clean, spacious, and very comfortable, and the staff is friendly and attentive. The hotel’s location in Zona 10 is perfect—close to restaurants, shops, and easy access to the airport. The breakfast is tasty and a convenient way to start the day. Overall, it’s a modern, well-maintained hotel with excellent value, ideal for both business and leisure travelers.
Stayed 2 nights in Jan 2026

10/10 Excellent

Viviane

Liked: Cleanliness, amenities, property conditions & facilities
Location, location, location!!! It is a great place, clean, wonderful staff. Highly recommend this place.
Stayed 4 nights in Jan 2026

10/10 Excellent

Michael, SPRING

Liked: Cleanliness, amenities, property conditions & facilities
Very nice they allowed an early check in great service and room service served from westin delicious burger and chicken kieve
Stayed 1 night in Jan 2026

8/10 Good

Ana

Stayed 1 night in Jan 2026

10/10 Excellent

Lorenzo, Miami

Stayed 1 night in Jan 2026

8/10 Good

Lanece

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and nice
Stayed 2 nights in Oct 2025

10/10 Excellent

Luis, San Pablo

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable.
Stayed 4 nights in Jan 2026

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. The staff was really friendly and helpful
Stayed 4 nights in Jan 2026

10/10 Excellent

Phaedra

Liked: Cleanliness, staff & service
Great customer service, delicious food, very clean room, soft bed.
Stayed 1 night in Jan 2026

10/10 Excellent

Phaedra

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great customer service
Stayed 2 nights in Jan 2026

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Tout a été parfait
Stayed 1 night in Jan 2026

10/10 Excellent

RICK, Mukwonago

Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent. Up to date and good breakfast. Staff was courteous and helpful. I would defintely book again when here. Great value for the money.
Stayed 1 night in Jan 2026

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 1 night in Jan 2026

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, staff & service, amenities
Comfortable room. Very nice and clean.
Stayed 1 night in Jan 2026

8/10 Good

Rakibat

Stayed 2 nights in Jan 2026

10/10 Excellent

EDWIN

Stayed 1 night in Jan 2026

10/10 Excellent

Claudia

Stayed 1 night in Jan 2026

10/10 Excellent

Rachael

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff was very accommodating and helpful. The rooms were clean and up to standards for the price paid. I would stay here again.
Stayed 1 night in Dec 2025

10/10 Excellent

Jepser

Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and secure! Professional service!
Stayed 1 night in Jan 2026

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Clean and modern with friendly helpful staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Lukasz

Liked: Cleanliness, amenities, property conditions & facilities
Confortable and quite rooms. (Buffet breakfast very expensive)
Stayed 1 night in Jan 2026

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026