Hyatt Centric Guatemala City

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Room options

View all photos for Room, 1 King Bed (Atrium View)

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed (Atrium View)

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (Atrium View)

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Single Beds (Atrium View)

9.4 out of 10
Exceptional
(23 reviews)
  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed

9.8 out of 10
Exceptional
(35 reviews)
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Single Beds

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Single Beds

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About this property

Hyatt Centric Guatemala City

This smoke-free hotel features an outdoor pool, a restaurant and 3 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a poolside bar and a rooftop terrace are on-site.
Hyatt Centric Guatemala City offers 138 air-conditioned accommodations with minibars and laptop-compatible safes. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. Televisions come with digital channels.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hyatt Centric Guatemala City. During your stay, you'll be connected to the convention centre and just a quick walk from Avia Mall. Enjoy features like free WiFi in public areas and free self-parking, plus 3 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • 8 minutes by car from Paseo Cayala and 10 minutes from U.S. Embassy in Guatemala
  • Airport drop-off shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hyatt Centric Guatemala City offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hyatt Centric Guatemala City. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Free self parking is available.

This 4.5-star Guatemala City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Hyatt Centric Guatemala City has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 21.32 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 122 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 21.32 per person
  • Airport shuttle fee: USD 16.25 per vehicle (maximum occupancy 3)
  • Pet fee: USD 122 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hyatt Centric Guatemala City offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City
Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City Guatemala City
Hyatt Centric Guatemala City Hotel Guatemala City

Hyatt Centric Guatemala City Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 735 out of 883 reviews
Rating 8 - Good. 82 out of 883 reviews
Rating 6 - Okay. 34 out of 883 reviews
Rating 4 - Poor. 16 out of 883 reviews
Rating 2 - Terrible. 16 out of 883 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Salomon

Liked: Cleanliness, staff & service, amenities
Excellent location, Cortes’s staff, beautiful installations, good wifi, shower, gym, just an excellent combination for an enjoyable stay.
Stayed 5 nights in Jan 2026

10/10 Excellent

Laurie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, a variety of amenities
Stayed 3 nights in Jan 2026

10/10 Excellent

Alexander

Stayed 1 night in Jan 2026

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Stayed 1 night in Dec 2025

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Very friendly staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my new go to spot in Guatemala. Amazing rooms, and a museum inside the hotel which doesn’t disappoint. If you want to check out some cool Mayan history. Also an amazing bar, and the views from the roof top infinity pool are the best that I’ve seen in Guatemala. Make sure to check out the bath robes too!
Stayed 1 night in Jan 2026

10/10 Excellent

JOSE

Stayed 1 night in Jan 2026

10/10 Excellent

Alexander

Stayed 6 nights in Jan 2026

10/10 Excellent

Gonzalo

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was excellent!
Stayed 3 nights in Dec 2025

10/10 Excellent

Frank

Stayed 1 night in Jan 2026

10/10 Excellent

Ariana

Stayed 1 night in Dec 2025

10/10 Excellent

shlomit

Liked: Cleanliness, staff & service, amenities
Great rooms, nice staff, beautiful hotel
Stayed 2 nights in Jan 2026

8/10 Good

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
Really clean
Stayed 2 nights in Jan 2026

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities
Great place! Good location - awesome pool!
Stayed 1 night in Jan 2026

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A++ services every single employee are friendly I will definitely coming back
Stayed 1 night in Jan 2026

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great costumer services, amenities and shopping access.
Stayed 1 night in Nov 2025

8/10 Good

Kaprisha

Stayed 5 nights in Dec 2025

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

8/10 Good

Chaniqua

Stayed 4 nights in Dec 2025

10/10 Excellent

Jose, Doral

Stayed 1 night in Dec 2025

10/10 Excellent

Gary

Stayed 1 night in Jan 2026

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Everything ok
Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Stayed 1 night in Dec 2025

10/10 Excellent

Eric

Stayed 1 night in Dec 2025