Gran Melia Palacio de Isora

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A pool with clear blue water, surrounded by palm trees and a gazebo.

A courtyard with a central fountain, surrounded by palm trees and outdoor seating.

A spacious dining area with high ceilings, large windows, and a view of palm trees and the ocean.

9 restaurants; breakfast, lunch and dinner served

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Pet-friendly
Free Wi-Fi
Restaurant
Air-conditioning

Explore the area

Avenida Los Oceanos, s/n, Urb. La Jaquita, Alcalá, Guia de Isora, Tenerife, 38686

Place, Tenerife Beaches
‪7 min walk‬
Place, Alcala Beach
‪7 min walk‬
Place, Playa de Punta Blanca
‪4 min drive‬
Airport, Tenerife (TFS-Tenerife South)
‪31 min drive‬

Room options

Premium bedding, down duvets, minibar, in-room safe

Suite

Sleeps 3
1 King Bed OR 2 Single Beds
Free Wi-Fi

A room with a glass table, two wicker chairs, a large window with a view of the ocean, and a hanging lamp.

Deluxe Room (Front Sea View)

Excellent

Ocean view
59 sq m
1 bedroom
Sleeps 3
1 King Bed and 1 Single Sofa Bed OR 2 Large Single Beds and 1 Single Sofa Bed
Free Wi-Fi

A modern bedroom with a bed, a sofa, a wooden cabinet, and a large circular ceiling light.

Deluxe Room (2+1)

54 sq m
1 bedroom
Sleeps 3
1 King Bed and 1 Single Sofa Bed OR 2 Large Single Beds and 1 Single Sofa Bed
Free Wi-Fi

A modern living room with a sofa, a coffee table, and a TV mounted on the wall.

Suite (2+1)

78 sq m
1 bedroom
Sleeps 3
1 King Bed and 1 Double Sofa Bed
Free Wi-Fi

A balcony with wicker furniture, a book, and a view of a pool and ocean.

Deluxe Room Partial Sea View (2+1)

Partial ocean view
54 sq m
1 bedroom
Sleeps 3
1 King Bed and 1 Single Sofa Bed OR 2 Large Single Beds and 1 Single Sofa Bed
Free Wi-Fi

Suite

78 sq m
1 bedroom
Sleeps 3
1 King Bed
Free Wi-Fi

Suite (2+2)

78 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed
Free Wi-Fi

A modern hotel room with a large bed, a sofa, a dining table with a kettle, and a TV on the wall.

Deluxe Family Room (2+2)

54 sq m
1 bedroom
Sleeps 4
1 King Bed, 1 Single Sofa Bed and 1 Single Bed OR 2 Large Single Beds, 1 Single Sofa Bed and 1 Single Bed
Free Wi-Fi

Deluxe Room

Excellent

54 sq m
1 bedroom
Sleeps 3
1 King Bed and 1 Single Sofa Bed OR 2 Large Single Beds and 1 Single Sofa Bed
Free Wi-Fi

Deluxe Room, Partial Ocean View

Wonderful

Partial ocean view
54 sq m
1 bedroom
Sleeps 3
1 King Bed and 1 Single Sofa Bed OR 2 Large Single Beds and 1 Single Sofa Bed
Free Wi-Fi

A resort balcony with a pool, palm trees, and a view of the ocean.

Red Level Suite Ocean View

Partial ocean view
79 sq m
1 bedroom
Sleeps 3
1 King Bed and 1 Double Sofa Bed
Free Wi-Fi

A modern hotel room with a dining area, a living area with a sofa and a coffee table, and a balcony with a view.

Red Level Master Suite 2 Bedrooms Resort View

132 sq m
2 bedrooms
Sleeps 6
1 King Bed and 2 Single Beds
Free Wi-Fi

Deluxe Family Room

54 sq m
1 bedroom
Sleeps 3
1 King Bed and 1 Single Sofa Bed OR 2 Large Single Beds and 1 Single Sofa Bed
Free Wi-Fi

Deluxe Room (Front Sea View 2+1)

Ocean view
59 sq m
1 bedroom
Sleeps 3
1 King Bed and 1 Single Sofa Bed OR 2 Large Single Beds and 1 Single Sofa Bed
Free Wi-Fi

A balcony with wicker furniture, a pool, and a view of a resort building.

Red Level Master Suite 2 Bedrooms Ocean View

Partial ocean view
132 sq m
2 bedrooms
Sleeps 6
1 King Bed and 2 Single Beds
Free Wi-Fi

Red Level Suite Ocean View (2+2)

Partial ocean view
78 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed
Free Wi-Fi

A modern hotel room with a glass dining table, a sofa, a TV mounted on the wall, and a balcony with a view.

Red Level, Suite, Resort View

78 sq m
1 bedroom
Sleeps 3
1 King Bed and 1 Double Sofa Bed
Free Wi-Fi

A hotel room with a bed, a balcony with a view of palm trees, a dining area with a glass table, and wicker furniture.

Deluxe Resort View

Garden view
54 sq m
1 bedroom
Sleeps 3
1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed
Free Wi-Fi

Deluxe Resort View (2+1)

Garden view
54 sq m
1 bedroom
Sleeps 3
1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed
Free Wi-Fi

Deluxe Room, Balcony

Sleeps 3
1 King Bed and 1 Single Sofa Bed OR 2 Large Single Beds and 1 Single Sofa Bed
Free Wi-Fi

Deluxe Room, Balcony

Sleeps 3
1 King Bed and 1 Single Sofa Bed OR 2 Large Single Beds and 1 Single Sofa Bed
Free Wi-Fi

Deluxe Room Non Smoking

Sleeps 2
1 King Bed OR 2 Single Beds
Free Wi-Fi

Deluxe Partial Ocean View

Sleeps 2
2 Single Beds OR 1 King Bed
Free Wi-Fi

A modern hotel room with a glass table, a sofa, a bed, and a wall-mounted artwork.

Two Bedroom Master Suite

Exceptional

132 sq m
2 bedrooms
Sleeps 6
1 King Bed, 2 Large Single Beds and 1 Double Sofa Bed
Free Wi-Fi

Similar properties

7 outdoor pools, pool umbrellas, pool loungers

Pool
Hot tub
Breakfast included
Spa

includes taxes & fees

9 Aug - 10 Aug

About this property

Gran Melia Palacio de Isora

Catch some rays at the beach or spend the day relaxing at Gran Melia Palacio de Isora's full-service spa. Then enjoy a meal at one of the resort's 9 restaurants.

Gran Melia Palacio de Isora offers 604 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include bathrobes, complimentary toiletries and hairdryers. This Guia de Isora resort provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a waterslide and a 24-hour fitness centre.

Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa by Clarins has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Gran Melia Palacio de Isora. During your stay, you're just a quick walk from Tenerife Beaches. Enjoy features like free WiFi in public areas, plus 3 outdoor pools and 9 restaurants. This property offers pet-friendly amenities, such as food and water bowls.

Free WiFi
Enjoy international cuisine with garden views at Pangea Food Market, one of the property's 9 restaurants and 5 bars/lounges
Buffet breakfast served daily for a fee
Self-parking available for a fee
Splash around at the waterslide or swim in the 3 outdoor pools
Treat yourself to body treatments, massages or facials at Spa by Clarins
Services include babysitting, a free children's club and a lifeguard on-site
On-site recreation includes 2 outdoor tennis courts, a 24-hour gym and segway rentals/tours
Just a 1-minute drive from Alcala Beach and 8 minutes from Los Gigantes Marina
Dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

Some rates at Gran Melia Palacio de Isora are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Gran Melia Palacio de Isora, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 5 bars/lounges. Public spaces have free WiFi. This Mediterranean resort also offers a complimentary children's club, a children's pool and outdoor tennis courts. For a fee, parking is available.

This 5-star Guia de Isora resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

Pangea Food Market – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Nami Asian Bistro – This restaurant specialises in Asian cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.

Olio – This restaurant overlooks the ocean and specialises in Italian cuisine. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open selected days.

Agave – This poolside theme restaurant specialises in Mexican cuisine and serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Dos Naifes - Corte Atlánt – Overlooking the ocean, this restaurant only serves dinner. Open selected days.

Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Gran Melia Palacio de Isora are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included

Premium alcoholic drinks included

In-room minibar (non-alcoholic beverages included)

Land activities

Fitness facilities

Volleyball

Children's club

Lessons/classes/games

Aerobics

Pilates

Yoga

Entertainment

On-site live performances

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Parking on site (EUR 15 per day)
Limited on-site self parking

Food and drink

Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 10 for children
2 poolside bars
5 bars/lounges
9 restaurants
A beach bar
A coffee shop/cafe
Snack bar/deli

Restaurants on site

Agave
Dos Naifes - Corte Atlánt
Nami Asian Bistro
Olio
Pangea Food Market

Things to do

2 outdoor tennis courts
24-hour gym
3 outdoor padel courts
3 outdoor pools
Arcade/game room
Archery
Children's pool
Fitness classes
Free children's club
Full-service spa
Pilates classes
Segway rentals/tours
Shopping
Splash pad
Tennis lessons
Volleyball
Waterslide
Yoga classes

Family friendly

3 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's games
Children's pool
Free children's club
Laundry facilities
Lifeguards on site
Snack bar/deli
Splash pad
Supervised activities for children (surcharge)
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

12,917 square feet of conference space
15 meeting rooms
Business centre

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
In a nature reserve
On the beach
On the boardwalk/promenade
Outdoor entertainment area
Outdoor furniture
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace

Full-service spa

12 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Prenatal massages
Sauna
Spa open daily
Sports massages
Steam room
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (130 centimetre wide door)
Tile flooring in room
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible restaurant

4 buildings
5 floors
Ballroom
Banquet hall
Built in 2008
Lifeguards
Mediterranean architecture
Reception hall
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Down comforter
Premium bedding

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

32-inch flat-screen TV with cable/satellite channels

Food and drink

Limited room service
Minibar

Air conditioning
Iron/ironing board on request
Laptop-compatible safe
Phone
Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets: EUR 80 per pet, per day
Only dogs are allowed
Maximum 2 pets
Pets cannot be left unattended
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 10 for children
Self-parking fee: EUR 15 per day
Pet fee: EUR 80 per pet, per day
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

Some water is reused through a grey water recycling system

Safety features at this property include a fire extinguisher

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Gran Melia Palacio

Gran Melia Palacio Hotel

Gran Melia Palacio Hotel Isora

Gran Melia Palacio Isora

Gran Melia Guia De Isora

Gran Melia Palacio De Isora Hotel Alcala

Gran Melia Palacio De Isora Resort & Spa Guia De Isora, Tenerife

Palacio De Isora Gran Melia

Gran Meliá Palacio Isora Hotel Guia de Isora

Gran Meliá Palacio Isora Hotel

Gran Meliá Palacio Isora Guia de Isora

Gran Meliá Palacio Isora

RedLevel At Gran Melia Palacio De Isora Guia Tenerife

Gran Melia Palacio de Isora

Gran Meliá Palacio Isora Resort Guia de Isora

Gran Meliá Palacio Isora Resort

Gran Meliá Palacio de Isora

Gran Melia Palacio de Isora Resort

Gran Melia Palacio de Isora Guia de Isora

Gran Melia Palacio de Isora Resort Guia de Isora

Gran Melia Palacio de Isora Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Liked: Cleanliness, amenities, property conditions & facilities

Well run facilities across the whole site

Stayed 4 nights in Oct 2025

Verified

6/10 Okay

Jane

7 Mar 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Couldn’t fault the staff or the property, restaurant booking was difficult and frustrating, menus limited. Pool areas lovely, as was the room. The worst thing however were entitled rude guests, I feel for the poor staff having to deal with them. Just because you have a bit of money to afford nice places doesn’t mean you have to behave badly! One particular woman needed a personality transplant, all she did was moan and walk around with a miserable face!!

Excellent hotel with service minded staff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Food in a beautiful setting

A return trip to a beautiful hotel, food is amazing and location for me to enjoy the peace and lovely scenic walks is great! I enjoyed the varied sports programme with excellent Pilates and yoga sessions daily ! The staff were all so friendly and welcoming making it a very enjoyable week in the sun for me

Stayed 7 nights in Jan 2025

Verified

10/10 Excellent

Riccardo

9 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing

Anytime we feel like at home , with all the amenities always available

Stayed 6 nights in Dec 2024

Verified

6/10 Okay

John

23 Apr 2026

Liked: Cleanliness, amenities, property conditions & facilities

We have stayed here many times before but this was the first time we were disappointed with our visit. The property itself is good with comfortable rooms and a lovely outdoor pool. However, the service fell below what we would expect at this price point and based on our previous experiences. Each day at breakfast, we were not offered coffee as before, and had to make it ourselves. At one evening meal, we had to get a high chair for our baby ourselves despite asking the staff for it 3 times. I had arranged with the staff for a cake and candle for my wife's birthday in advance and this did not happen. I brought this to guest experience the next day who promised they would make sure it happened that night. It did not. We brought up all these issues on check out and were promised a phone call from a manager that day which again did not happen. We were left very disappointed with the level of service from an expensive resort and we will not be going back.

Stayed 5 nights in Feb 2026

Verified

10/10 Excellent

John

24 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favourite hotel in Tenerife

Our favourite hotel in Tenerife, this was our third time here. They have kept their standards high all the time. Excellent range of restaurants. Besutiful property and location.

Stayed 4 nights in Feb 2024

Verified

10/10 Excellent

Nicholas

11 Apr 2024

Liked: Property conditions & facilities

Really first class. Wonderful and helpful staff with great facilities in a beautiful hotel. My only complaint is that I found it almost impossible to book the hotel restaurants. And some great local beaches nearby.

Stayed 5 nights in Apr 2024

Verified

6/10 Okay

Nok

23 Dec 2025

Photo gallery for Gran Melia Palacio de Isora

Reviews

Popular amenities

Explore the area

Room options

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Suite

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Deluxe Room (Front Sea View)

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Deluxe Room (2+1)

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Suite (2+1)

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Deluxe Room Partial Sea View (2+1)

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Suite

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Suite (2+2)

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Deluxe Family Room (2+2)

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Deluxe Room

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Deluxe Room, Partial Ocean View

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Red Level Suite Ocean View

View all photos for Red Level Master Suite 2 Bedrooms Resort View

Red Level Master Suite 2 Bedrooms Resort View

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Deluxe Family Room

View all photos for Deluxe Room (Front Sea View 2+1)

Deluxe Room (Front Sea View 2+1)

View all photos for Red Level Master Suite 2 Bedrooms Ocean View

Red Level Master Suite 2 Bedrooms Ocean View

View all photos for Red Level Suite Ocean View (2+2)

Red Level Suite Ocean View (2+2)

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Red Level, Suite, Resort View

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Deluxe Resort View

View all photos for Deluxe Resort View (2+1)

Deluxe Resort View (2+1)

Deluxe Room, Balcony

Deluxe Room, Balcony

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Deluxe Room Non Smoking

View all photos for Deluxe Partial Ocean View

Deluxe Partial Ocean View

View all photos for Two Bedroom Master Suite

Two Bedroom Master Suite

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About this property

Gran Melia Palacio de Isora

All-inclusive details

Gratuities and taxes

Food and beverages

Land activities

Lessons/classes/games

Entertainment

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom