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APM Inn and Suites

2.5 star property

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Photo gallery for APM Inn and Suites

Reception
Hair salon
Hair salon
Restaurant
Restaurant

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

View in a map
431 Dual Hwy, Hagerstown, MD, 21740
  • Maryland Theater
    ‪13 min walk‬
  • Pennsylvania Dutch Market
    ‪4 min drive‬
  • Hagerstown Premium Outlets
    ‪5 min drive‬
  • Hagerstown, MD (HGR-Hagerstown Regional)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Double Room

  • 26 sq m
  • Sleeps 4
  • 4 Queen Beds

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  • Pet-friendly
  • Parking included
  • Free WiFi
2.9 out of 5, 484 reviews
The price is €59
includes taxes & fees
6 Sept - 7 Sept
The Plaza Inn & Suites

About this property

APM Inn and Suites

Hotel in Hagerstown with seasonal outdoor pool and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a coffee shop/cafe and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a hair salon. Housekeeping is available on request.
APM Inn and Suites offers 100 accommodations with coffee/tea makers. Tempur-Pedic beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit. This Hagerstown hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.
During your stay at APM Inn and Suites, you'll be within walking distance of Hagerstown Dog Park. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Dining options include a coffee shop and a restaurant
  • Take a swim in the seasonal outdoor pool
  • Amenities include laundry facilities, a lift and a vending machine
  • 13 minutes on foot from Hagerstown Dog Park and a 1-minute drive from Maryland Theater
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. A seasonal outdoor pool, a vending machine, and laundry facilities are also featured at APM Inn and Suites. Free self parking is available.

This Hagerstown hotel is smoke free.

APM Inn and Suites has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • A coffee shop/cafe
  • A restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (61 centimetre high)
  • Lift (109 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per week, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 35 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 25 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 June and close on 01 September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

APM Inn and Suites Hotel
APM Inn and Suites Hagerstown
APM Inn and Suites Hotel Hagerstown

APM Inn and Suites Reviews

Reviews

6.6
Rating 10 - Excellent. 104 out of 251 reviews
Rating 8 - Good. 22 out of 251 reviews
Rating 6 - Okay. 30 out of 251 reviews
Rating 4 - Poor. 25 out of 251 reviews
Rating 2 - Terrible. 70 out of 251 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

orwing

Stayed 1 night in May 2025

2/10 Terrible

orwing

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Really catered to personal customer service
Stayed 1 night in Apr 2025

2/10 Terrible

Angel

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Carmen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My first room had a broken tv then they moved me to a different room that tv didnt work than come to find out NO HOT WATER
Stayed 1 night in May 2025

2/10 Terrible

Younes

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
room smells bad , sheets got holes from previous smokers, no hot water, mold inside fridge, tv does not work , and no customer service.
Stayed 2 nights in May 2025

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

JoElla

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible service

There was no one at the front desk, I had to call them for someone to come. The room smelled like cigarettes and the blankets had cigarette burns all over it. The room was shabby and had damaged walls and furniture in it. When I went back to the service desk to let them know all of this, there was no one there and I had to call them again and was told they would be here in about 10 minutes. I told them I was taking pictures of the damage to the room and would not be held responsible for the damage in the room.
Stayed 1 night in May 2025

6/10 Okay

Gina, Mount Airy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel was clean and everyone was welcoming. However, there were problems with the hot water. i inquired, they said they were attempting to fix it.
Stayed 1 night in Apr 2025

10/10 Excellent

randall

Liked: Cleanliness, staff & service, property conditions & facilities
It was a descent stay
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities

DON'T STAY HERE!!!

DONT STAY HERE!! Hot water doesn't get hot like it should, TV's don't work in the rooms, we came back from our event Saturday night to find that they didn't have power, had to walk multiple flights of stairs with a medical condition, had to use our phone flashlight to do anything in the room. The staff member who was working was SUPER rude towards the group of us who were trying to find out what's going on. They didn't offer any compensation or refund for the inconvenience of not being able to use anything in the room we paid for, I get that they can't control the fact they lost power but it was the guests fault either and they should have been more understanding and accommodating. We definitely won't be booking this hotel again i will sleep in the car first.
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Business traveller
Stayed 1 night in Apr 2025

10/10 Excellent

Joe

Stayed 1 night in Apr 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is very friendly they have made a lot of changes and improvements to the hotel for there guests
Stayed 1 night in Mar 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is amazing they will go above and beyond for their guests
Stayed 1 night in Mar 2025

6/10 Okay

Hyman

Disliked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is amazing and they will go above and beyond for their guests they have made a lot of changes in improvements to this hotel for their guests
Stayed 1 night in Mar 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is amazing and they will go above and beyond for their guests
Stayed 2 nights in Mar 2025

4/10 Poor

Latoya

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2025

4/10 Poor

Joe

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Blankets were torn, desk and chair were filthy. I stayed in room 272 which was directly across from a “condemned” sign quite unsettling. But they were doing construction or some noisy activities with hollering throughout the entire night on the floor above. The ladies at the front counter were respectful and about the only saving grace for this hotel. Pay the extra 5 bucks and stay elsewhere especially with kids.
Stayed 1 night in Mar 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is amazing and they will go above and beyond for their guests
Stayed 1 night in Mar 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is very friendly amd will go above and beyond for their guests
Stayed 1 night in Mar 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is amazing they will go above and beyond for their guests
Stayed 1 night in Mar 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is amazing and they will go above and beyond to help their guests
Stayed 3 nights in Feb 2025

2/10 Terrible

Kyle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pictures are air brushed

Both rooms I looked at smelled like smoke and now I can’t get them to refund my stay as they do not respond in the app messaging
Stayed 1 night in Feb 2025