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Aparthotel

Ostara Hotel & Apartment

4.5 star property

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Photo gallery for Ostara Hotel & Apartment

Lobby
Standard Room | Premium bedding, minibar, in-room safe, desk
Building design
Free daily buffet breakfast
Luxury Apartment | Living room | 45-inch TV with satellite channels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
03 Do Nhuan street , Ngo Quyen District, Hai Phong, 18000
  • Place, Parkson TD Plaza
    ‪18 min walk‬
  • Place, Aeon mall lê chân hải phòng
    ‪4 min drive‬
  • Place, Lach Tray Stadium
    ‪6 min drive‬
  • Airport, Haiphong (HPH-Cat Bi)
    ‪8 min drive‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, minibar, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, desk

Superior Double Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio

Studio | Premium bedding, minibar, in-room safe, desk

Studio

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Apartment

Luxury Apartment | Living room | 45-inch TV with satellite channels

Luxury Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Accessible Double room （No Window）

Premium bedding, minibar, in-room safe, desk

Standard Accessible Double room （No Window）

  • Sleeps 2

View all photos for Superior City view Double room

Premium bedding, minibar, in-room safe, desk

Superior City view Double room

  • Sleeps 2

View all photos for Studio

Premium bedding, minibar, in-room safe, desk

Studio

  • Sleeps 2

View all photos for Deluxe Apartment

Premium bedding, minibar, in-room safe, desk

Deluxe Apartment

  • Sleeps 2

View all photos for Studio Twin

Premium bedding, minibar, in-room safe, desk

Studio Twin

  • Sleeps 2

Standard Room

  • Sleeps 2

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About this property

Ostara Hotel & Apartment

This smoke-free aparthotel features a fitness centre, a seasonal outdoor pool and dry cleaning. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station and a front desk safe. Each apartment features thoughtful touches, such as bathrobes and slippers, along with free WiFi and a TV with satellite channels. Guests can appreciate conveniences, such as a dining area and a coffee/tea maker, and other amenities include a minibar and premium bedding. Change of towels is available on request.
Ostara Hotel & Apartment offers 55 air-conditioned accommodations with minibars and a safe. This accommodation offers separate dining areas and includes desks. Beds feature premium bedding. Televisions come with satellite channels.

Bathrooms include bathrobes, slippers, designer toiletries and bidets. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the aparthotel include a fitness centre and a seasonal outdoor pool.
During your stay at Ostara Hotel & Apartment, you'll be within walking distance of Parkson TD Plaza. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. This luxury aparthotel has 55 apartments. Each apartment offers free WiFi and satellite TV channels.
  • Each apartment offers a dining area, satellite TV and a minibar
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, locker space and a computer
  • On-site recreation includes a gym
  • Just a 3-minute drive from Parkson TD Plaza and a few minutes from Aeon mall lê chân hải phòng
Ostara Hotel & Apartment offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Free breakfast is available daily. The luxury Ostara Hotel & Apartment also features multilingual staff, dry cleaning/laundry services, and a front desk safe. Self parking is free.

This 4.5-star Hai Phong aparthotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Pool/Spa

  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 10 metres
  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Paper towels

Dining

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Minibar

Bedrooms

  • Premium bedding

Bathroom

  • 1 private bathroom
  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 45-inch TV with satellite channels

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Computer station
  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Hardwood flooring in room
  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of towels on request
  • Daily housekeeping
  • Free bottled water
  • Lockers
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 55 units
  • Cleaning products are eco-friendly
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 6:00 AM to 10:00 PM

Property is also known as

Ostara & Aparthotel Hai Phong
Ostara Hotel & Apartment Hai Phong
Ostara Hotel & Apartment Aparthotel
Ostara Hotel & Apartment Aparthotel Hai Phong

Ostara Hotel & Apartment Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 9 out of 24 reviews
Rating 8 - Good. 12 out of 24 reviews
Rating 6 - Okay. 2 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 1 out of 24 reviews

8.2/10

Cleanliness

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

WAIWAH

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean room and friendly staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Could not ask for a better presented quality place to stay, we will be back without fail
Stayed 2 nights in Jan 2025

10/10 Excellent

Cong

Liked: Cleanliness, amenities, property conditions & facilities
The apartment was very clean, professional and friendly staff. Highly recommended.
Stayed 9 nights in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort

Great location!

Great location with lots of access to food and convenience store. Very near to Cat Bi International Airport too, around 15-20 mins. Only sad thing was the pool was closed for maintenance and we were not informed during check in.
Stayed 5 nights in Aug 2024

6/10 Okay

Nayeon

Stayed 1 night in Apr 2023

10/10 Excellent

Chunwei

Stayed 4 nights in Nov 2025

8/10 Good

Kwan Ming

Business traveller
Liked: Cleanliness, room comfort
Been at this hotel few times, convenient spot with restaurants and supermarket nearby until late at night
Stayed 3 nights in Nov 2025

8/10 Good

Kwan Ming

Business traveller
Liked: Cleanliness, room comfort
Comfy bed, good breakfast, located in the busy street, evening arriving at night there are still restaurants available near the hotel
Stayed 1 night in Nov 2025

8/10 Good

Jun Seok

Liked: Cleanliness, amenities
전반적으로 친절한 스탭, 청결한 룸 상태
Stayed 1 night in Nov 2025

8/10 Good

Kwan Ming

Business traveller
Liked: Cleanliness, room comfort
Big room, comfy bed, plenty of restaurants around, convenient stores and supermarket nearby
Stayed 2 nights in Oct 2025

6/10 Okay

Kwang sup

Business traveller
Stayed 4 nights in Feb 2025

8/10 Good

hyun ju

Business traveller
Liked: Cleanliness, room comfort
smell somke in room
Stayed 1 night in Feb 2025

10/10 Excellent

Kyoungbong

Stayed 4 nights in Feb 2025

10/10 Excellent

kyung hoon

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

hST

Business traveller
Liked: Cleanliness, room comfort

Convenient hotel for Korean

This hotel is located in Van Cao, Hai Phong, so it is convenient for Korean. The overall condition of the hotel, including cleanliness, was satisfied but, the cafe on 1st floor was remodeled during I stayed, so it was very noisy in the day.
Stayed 4 nights in Oct 2024

10/10 Excellent

DONGHOON

Stayed 11 nights in Jul 2024

8/10 Good

Yunki

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

DONGHOON

Disliked: Cleanliness, room comfort

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Stayed 7 nights in Mar 2024

8/10 Good

cha

Liked: Cleanliness
Stayed 3 nights in Nov 2023