Golden Tulip Hail

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Interior detail
Lobby
Exterior
Lobby
Reception

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Madina Road, Ha'il, 81451
  • Place, Ha'il Stadium
    ‪2 min drive‬
  • Place, A'airif Fort
    ‪4 min drive‬
  • Place, Samra Garden Park
    ‪9 min drive‬
  • Airport, Hail (HAS)
    ‪8 min drive‬

Room options

Standard Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Single Beds

  • 32 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Executive Suite, 1 King Bed

  • 58 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, 1 King Bed with Sofa bed

  • 48 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Executive Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

Golden Tulip Hail

A full-service spa, an indoor pool and a restaurant are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour health club, a bar/lounge and a conference centre are on-site. Housekeeping is available on request.
Golden Tulip Hail offers 81 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club.
Guests can pamper themselves with a trip to the on-site spa, which has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
During your stay at Golden Tulip Hail, you'll be within walking distance of Ha'il Stadium. You'll find features such as free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at Al Taie
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to reflexology or hot stone massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute drive from Ha'il Stadium and 6 minutes from Qishlah Palace
  • Airport shuttle service available for a fee
Golden Tulip Hail offers its guests a full-service spa, an indoor pool, and a 24-hour health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. A children's pool, spa services, and a terrace are also featured at the luxury Golden Tulip Hail. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Ha'il hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Al Taie – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking within 50 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 50 to 100 for adults and SAR 25 to 50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Al Taie

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Bicycles
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 5 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Turkish bath

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 20

Check-out

Check-out before 2 PM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Golden Tulip Hail

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SAR 115.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 50 to 100 for adults and SAR 25 to 50 for children
  • Airport shuttle fee: SAR 75 per vehicle (one-way)
  • Rollaway bed fee: SAR 115.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Golden Tulip Hail offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 10008722
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Pool access is available 24 hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Golden Tulip Hail
Golden Tulip Hotel Hail
Golden Tulip Hail Hotel
Golden Tulip Hail Hotel
Golden Tulip Hail Ha'il
Golden Tulip Hail Hotel Ha'il

Golden Tulip Hail Reviews

Reviews

6.6
Rating 10 - Excellent. 9 out of 47 reviews
Rating 8 - Good. 15 out of 47 reviews
Rating 6 - Okay. 10 out of 47 reviews
Rating 4 - Poor. 4 out of 47 reviews
Rating 2 - Terrible. 9 out of 47 reviews

7.0/10

Cleanliness

6.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Abdulaziz

Liked: Cleanliness, staff & service, amenities
Quite, clean and Specious room, breakfast and parking
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities
Nice room. Friendly staff.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Ahmed

It was okay type hotel, only location is good
Stayed 1 night in Jun 2023
Verified

6/10 Okay

Rada

Disliked: Amenities
Problems with heating and air conditioning
Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

Bassel

Disliked: Property conditions & facilities
Very bad hotel, Air conditioning is very noisy, old, breakfast is poor.
Stayed 1 night in May 2023
Verified

2/10 Terrible

Dr Husein

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

bad hotel.

When I reached the hotel after midnight they simply said no rooms are available???!!!
Verified

2/10 Terrible

Ali

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty and cheap

The room was so dirty, the bedding has not been renewed for at least 5 years . The breakfast was so cheap and no variety. Telephone in the room was not working. Expensive for no value at all
Stayed 2 nights in Mar 2023
Verified

4/10 Poor

ARNAUD

Liked: Staff & service
Disliked: Cleanliness, amenities
L’hôtel mériterait une rénovation complète et un grand nettoyage. De plus il n’y a qu’une petite fenêtre dans la chambre, qui donne sur un mur….
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So bad, specially the bed is dirty.
Stayed 1 night in May 2023
Verified

6/10 Okay

Taylor

Disliked: Room comfort
Room was smelly. I could hear my neighbors and anything happening in the hallway.
Stayed 1 night in Mar 2022
Verified

2/10 Terrible

AHAMMED

Disliked: Cleanliness, staff & service, property conditions & facilities

Not at all satisfied with dealing

The dealing of the staff is very bad , before booking I take the confirmation regarding the invoice if I make the booking through hotels.com and they confirmed that they can give invoice. But now they cheated me saying that they cannot give invoice.. I will never book this hotel again. I went to finance department to talk about this they also didnt keep their words Room furnitures didn’t meet the standard AC not working properly Very bad experience and I will not recommend this hotel
Stayed 1 night in Jan 2022
Verified

8/10 Good

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon rapport qualité prix

Très bon hotel à seulement 4 km du centre historique. Nous avons meme trouvé une voiture avec chauffeur pour visiter Jubbah. Seulement dommage que la chambre ait une fenetre occultée. Comme dans le reste du pays, la piscine et le fitness ne sont ouverts qu'aux hommes, dommage.
Stayed 2 nights in Oct 2021
Verified

6/10 Okay

khalid

Disliked: Property conditions & facilities

Need renovation

Hotel in nice area but need renovations, room need new furniture, Staff in the front desk were very helpfull and polite
Stayed 1 night in Oct 2021
Verified

6/10 Okay

abdullah

Liked: Staff & service

Fair

Reasonably good Nice people I will stay again
Stayed 1 night in Feb 2021
Verified

4/10 Poor

Ahmed

Disliked: Staff & service, room comfort

Horrible

Very bad stay; My reservation was for a King size bedroom and when I arrived I found no availability and I had to take a twin room. I had a connection door between my room and the room beside me which it’s guest was very noisy and talking loudly at 3 am that I couldn’t sleep at my second night there and called the reception but they couldn’t make any thing
Stayed 2 nights in Oct 2020
Verified

2/10 Terrible

Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad overall

The hotel is not clear specially the bed and bathroom
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff, and great welcome, Thanx for all of them
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

لا بأس

تسجيل الدخول والخروج استغرق المزيد من الوقت تسجيل الدخول طلبوا مني دفع قيمة الغرفة رغم انني سددت كامل المبلغ عن طريق الموقع وكذلك في تسجيل الخروج طلبوا مني دفع قيمة الغرفة. في كلتا الحالتين رفضت الدفع. اثناء تسجيل الدخول لم يتوفر حامل حقائب مما اضطرني البقاء بعض الوقت لحين قدوم موظف الاستقبال لحمل حقائبي. الفندق جيد بصفة عامة ومريح لكنه ليس افضل خيار موجود على هوتيلز كوم مقارنة بالسعر والمميزات وطبعا هناك خيارات افضل واكثر على المواقع الاهرى لا ادري لماذا لا يتم تضمينها في هوتيلز.
Stayed 1 night in Aug 2019
Verified

6/10 Okay

MAJED

Liked: Cleanliness, property conditions & facilities, room comfort

المكان ممتاز ويعتبر افضل خيار بالنسبه لفنادق حائل

المكان ممتاز ومستوى الفندق مقارنة بفنادق حائل جيد بسبب قلة الخيارات المتاحه
Stayed 2 nights in Mar 2019
Verified

2/10 Terrible

Barak

They upgraded my room without my consent and didn’t ask me for it. I just knew when checking out asking me for extra fees. Not respectable at all. انتبهوا الموظفين يرقون الغرف دون علم النزلاء ووقت تسجيل الخروج يطالبونك بدفع زيادة عن السعر المتفق عليه مع الموقع
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

faiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ممتاز

الفندق مميز والجو هادئ بصفة عامة الفطور مميز ومتنوع
Stayed 1 night in Aug 2018
Verified

8/10 Good

adel

Liked: Staff & service, property conditions & facilities, room comfort

تمام

تمام
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

mansour

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

جيده والسرير غير مريح

كانت اقامه جيده لكن السرير والمخدات كانت قاسيه وغير مريحيه
Stayed 1 night in Nov 2017
Verified

6/10 Okay

isam

Liked: Cleanliness

جيد

بشكل عام جيد
Verified

10/10 Excellent

khaled

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
موفقة ولله الحمد