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Hakodate Onuma Tsuruga Resort EPUY

3.5 star property

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Photo gallery for Hakodate Onuma Tsuruga Resort EPUY

Executive Twin Room with private hot spring, Non Smoking | Bathroom | Free toiletries, hair dryer, slippers, electronic bidet
Garden views, open daily
Garden
Property entrance
Reception

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
85-9 Onuma-cho, Kameda-gun, Nanae, Hokkaido, 041-1354
  • Place, Onuma Quasi-National Park
    ‪1 min walk‬
  • Place, Friendly Bear
    ‪6 min walk‬
  • Place, Yunokawa Onsen
    ‪44 min drive‬
  • Airport, Hakodate (HKD)
    ‪44 min drive‬

Room options

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Non Smoking

Double Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Double Room, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room with Open-air Bath, Non Smoking

Twin Room with Open-air Bath, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Twin Room with Open-air Bath, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Executive Twin Room with private hot spring, Non Smoking

Executive Twin Room with private hot spring, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Executive Twin Room with private hot spring, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 84 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

Similar properties

Hot springs
Hakodate Onuma Prince Hotel
Nanae
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 301 reviews
The price is €53
7 Jun - 8 Jun
Hakodate Onuma Prince Hotel

About this property

Hakodate Onuma Tsuruga Resort EPUY

Jump on the free ski shuttle for a day on the slopes before returning to Hakodate Onuma Tsuruga Resort EPUY for a meal at the restaurant and a drink at the bar/lounge. Additional amenities include hot springs and complimentary wireless Internet access.
Hakodate Onuma Tsuruga Resort EPUY offers 30 air-conditioned accommodations with a safe and complimentary bottles of water. 42-inch flat-screen televisions come with digital channels. Fridges and coffee/tea makers are provided. Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries and hairdryers.

This Nanae hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Private bath/onsen services include an indoor private onsen (in communal space). Public bath/onsen services include an outdoor mineral hot spring (onsen). There are hot springs on site.

During your stay at Hakodate Onuma Tsuruga Resort EPUY, you'll be close to Onuma Quasi-National Park. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free WiFi
  • Free self-parking
  • Enjoy French cuisine at Restaurant EPUY, a fine-dining restaurant with garden views
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes hot springs and bicycles to rent
  • Steps from Onuma Quasi-National Park and a 3-minute drive from Hokkaido Country Club Onuma Course
  • Free airport, railway station and ski shuttle service
Getting to the slopes is a breeze with the hotel's complimentary ski shuttle. At the end of the day, order après-ski drinks at the hotel's bar.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. WiFi is free in public spaces. Self parking is free.

This 3.5-star Nanae hotel is smoke free.

Restaurant EPUY – Overlooking the garden, this fine-dining restaurant specialises in French cuisine and serves breakfast, lunch and dinner. Reservations are required.
Crawford – This bar overlooks the garden. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 11:00 AM to 3:00 PM at scheduled times and on request
  • Free train station pick-up shuttle from 10:00 AM to 7:00 PM
  • Train station shuttle on request
  • Free ski shuttle
  • Free train station drop-off
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Crawford
  • Restaurant EPUY

Things to do

  • Bicycle rentals
  • Hot springs
  • Library
  • Shopping

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • Terrace

Spa

  • Aromatherapy
  • Facials
  • Hot springs
  • Massage
  • Private indoor onsen (mineral springs) in communal space
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • No lift

More

  • Banquet hall
  • Built in 2016
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests with food allergies should contact this property at least 5 days prior to check-in.
Guests booking half board rates and requiring dinner at the hotel must arrive prior to 7 PM.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hakodate Onuma Tsuruga Resort EPUY offers transfers from the airport and train station. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property offers train station pickup service from Onuma-Koen station only.
Additional fees may apply to children for items such as bedding and meals.
Guests traveling with a service animal must contact the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments and private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Property is also known as

Hakodate Onuma Tsuruga Resort EPUY Nanae
Hakodate Onuma Tsuruga Resort EPUY
Hakodate Onuma Tsuruga EPUY Nanae
Hakodate Onuma Tsuruga EPUY
Hakodate Onuma Tsuruga Resort EPUY Nanae
Hakodate Onuma Tsuruga Resort EPUY
Hakodate Onuma Tsuruga EPUY Nanae
Hakodate Onuma Tsuruga EPUY
Hotel Hakodate Onuma Tsuruga Resort EPUY Nanae
Nanae Hakodate Onuma Tsuruga Resort EPUY Hotel
Hotel Hakodate Onuma Tsuruga Resort EPUY
Hakodate Onuma Tsuruga Resort EPUY Nanae
Onuma Tsuruga Auberge EPUY
Hakodate Onuma Tsuruga Epuy
Hakodate Onuma Tsuruga Epuy
Hakodate Onuma Tsuruga Resort EPUY Hotel
Hakodate Onuma Tsuruga Resort EPUY Nanae
Hakodate Onuma Tsuruga Resort EPUY Hotel Nanae

Hakodate Onuma Tsuruga Resort EPUY Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 53 out of 64 reviews
Rating 8 - Good. 10 out of 64 reviews
Rating 6 - Okay. 1 out of 64 reviews
Rating 4 - Poor. 0 out of 64 reviews
Rating 2 - Terrible. 0 out of 64 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and wonderful property

Excellent hotel and resort. Very helpful and friendly staff, great location and very quiet environment We had a wonderful time.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great food (we had breakfast and dinner), close to everything you need in this little town.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Kit Wai

Liked: Cleanliness, property conditions & facilities
Very nice dinner.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Wow what a lovely location and hotel. We had the room with private onsen. It was very spacious with separate entertainment room connected to the onsen, off the main bedroom area. The restaurant meals were delightful with 5 star service.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

ting-lun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with the Onoma Tsuruga Resort. We stayed for two nights in November and loved the property. The room we had , with a private rotemburo was very nice. It was much larger than most rooms in Japan, had excellent facilities, and the private outdoor bath was the real winner. We also enjoyed dining at the hotel. The French multi-course dinner was excellent and while not cheap (we paid 16,000 Yen per person), it was well worth it. Service, presentation, and cooking were all very impressive. There is also an excellent wine list, with good options by the glass or bottle. The setting of the hotel is lovely, by the side of the marsh (konuma). It is very quiet and relaxing, surrounded by nature. The little resort town of onumakouen is nearby, with lots of little stores, cafes, and activities. This is a less well known spot in Hokkaido, compared with Niesko or Furano, but it's so beautiful. Having a car will really help out. Anyway, the hotel is highly recommended. We enjoyed the very nice touches, like freely available wine in the bar in the afternoon and evening. It's not cheap, but we felt we got excellent value for money and look forward to staying at the other Tsuruga properties in Hokkaido.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

TIANYOU

Liked: Cleanliness, staff & service, amenities
乾淨漂亮，食物也好吃，整體來說十分滿意
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

noriaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
素敵な施設です
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

色々とお世話になりました

手違いで娘のお料理が幼児ではなく大人と同じになっており、お夕飯の時間になって初めて気づいてしまいました。にも関わらず、すぐ確認をして頂いた後に幼児用のお食事に変更して下さり、お料理もほんと待たずに出して頂く等、ご配慮頂きました。キッチンのシェフの方々と配膳をご担当頂いた皆様には、本当に感謝しかありません。お食事はとても美味しく、お部屋も素敵でしたし、部屋の露天風呂もとても素晴らしかったです。子供連れでもとても皆様優しく接して下さり、本当に素敵な時間を過ごす事が出来ました。またお邪魔させて頂きたいと思っております。本当に有難うございました。
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

yasuhiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
好きなホテルで2度目。 スタッフのスキルも高く満足。
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

オーベルジュ

食事がとても美味しく、快適に過ごせました。 大浴場の他にも無料の家族風呂が有り、 食事の前後にバーでのサービスが有り、楽しめました。小沼に面した散策路も気持ちが良かったです。意外にもご家族連れが多くて驚きましたが、小さなお子さんのいるグループは個室の別室で、お食事提供されていたようで、レストランは静かにお食事が出来、大人にもご家族連れにも快適な空間で良かったと思います。
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
こじんまりしていて、各所手が行き届いていました。 食事も、雰囲気も良かった。
Stayed 1 night in Aug 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お料理が美味しくて、お部屋も露天風呂付きの綺麗なお部屋で、エステも気持ちよかったです。 夕食の際、ワインが注文したものと違ったのですが、ボトルワインを飲んだのに取り消ししてくれました💦 すみませんって感じです… それ以外はアルコール飲み放題のラウンジがあったりしますしとても満足です！！ また来年もお世話になります笑
Stayed 1 night in Jul 2021
Verified

8/10 Good

tsuyoshi

Liked: Cleanliness, staff & service, property conditions & facilities

優雅な滞在。リッチな気分を味わえました。

大変快適に過ごせました。着いた日の天気は良くなかったんですが、大沼公園の遊歩道はなんとか歩けました。駅から近く、チェックインもお昼ごろに済ませられゆっくり滞在できました。食事は夕食、朝食とも洋食でしたが函館で海鮮食べてたのでそれでよかった。温泉は大浴場も部屋付きの露天風呂も家内は喜んでいましたが私には少し熱すぎました。ただ部屋付きの露天風呂のためか部屋の温度ががとても暑かったのでエアコンを使いました。帰りは函館空港まで送っていただきありがとうございました。またいつかもっと長く滞在したいですね。
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

また再訪したいです！

あいにくの雨でしたが、広いお部屋に泊まったためかもしらませんが大変快適に過ごすことができました。 料理は、地元の食材を利用しており季節を変えてまた宿泊したいとおもいます。 接客は大変素晴らしかったです。
Stayed 1 night in May 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
サービスが素敵でした。
Stayed 1 night in Feb 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
建物がおしゃれ。バーでのビールやソフトドリンクなど一部無料。
Stayed 1 night in Nov 2020
Verified

10/10 Excellent

tomofumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

函館旅行

素晴らしいホテルで満足です。 豪華でラウンジにはカクテル🍸、ビールなど無料ありで良かったです。
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Tsutomu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非日常の時間と共に

　たいへん気持ちよく泊まることができました。係員の対応は自然で、誠意を持ってコミュニケーションを図ろうとする気持ちが伝わってきました。緑に包まれておいしい食事をと温泉を楽しみながら、ゆったりと滞在できます。 　バーラウンジにある鉄道模型の整備を図れるともっと素晴らしいと思います。また、暖炉の上の写真の年代は1975年ではなく1970年だと思います。
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Masato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

こじんまりした素敵なホテル

小規模なリゾートホテルで静かで、サービスも行き届いていて、　快適な滞在が楽しめた。部屋の露天風呂もよく、朝食も美味しく頂きました。こんどは連泊したいと思います。
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

初・鶴雅でした

いつの間にか大沼に鶴雅が。昔、クロフォードイン大沼だった時代に泊まったことがあります。 駐車場に車を駐めると案内の方が来てくれて、スムーズにチェックイン、部屋の説明も丁寧にしてくれて、とても感じが良かったです。 露天風呂のお部屋。部屋も広くゆっくり過ごせました。 アメニティの種類も多いし、バスローブ・パジャマ・館内着もありました。 暖炉が灯るバーラウンジの雰囲気も良く、大沼の湖上に出るテラスもまたステキでした。 朝食のプレートも華やかな感じで量も申し分なく。 今回は参加しませんでしたが、函館の裏夜景を見るツアーが、確かドリンク付きで500円くらいで、良心的なお値段です。 総合的に印象が良く、また機会があれば訪れたいと思いました。 余談ですが、「大沼だんご」を夜九時までにフロントに注文すると、翌朝受け取れるサービスも良かったです。
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
露天風呂も料理もよかった。
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
客室付超大温泉浴室ーー最高です。
Stayed 1 night in Jan 2020
Verified

6/10 Okay

nobue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

結構いいと思いますよ!

普通に良かったです
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Mong Mei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
都不錯，房間舒適度很棒，餐也非常美味，均在標準以上，但室內湯感覺有漂白水的味道？
Stayed 1 night in Oct 2019