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Hotel Promote Hakodate

2.5 star property

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Photo gallery for Hotel Promote Hakodate

Property entrance
Reception
Dining
Front of property
Desk, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Laundry room
  • Housekeeping

Explore the area

View in a map
16-18 Matsukazecho, Hakodate, Hokkaido, 040-0035
  • Place, Hakodate Morning Market
    ‪7 min walk‬
  • Place, Hakodate City Hall
    ‪8 min walk‬
  • Place, Ekini Fish Market
    ‪9 min walk‬
  • Airport, Hakodate (HKD)
    ‪11 min drive‬

Room options

View all photos for Single Room, Non Smoking

Desk, free WiFi

Single Room, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Non Smoking

Desk, free WiFi

Double Room, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Smoking

Desk, free WiFi

Single Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Smoking

Desk, free WiFi

Double Room, Smoking

8.0 out of 10
Very good
(2 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Promote Hakodate

This hotel features self parking, a microwave in a common area and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk and a vending machine are on-site.
Hotel Promote Hakodate offers 98 air-conditioned accommodations with a hairdryer and free toiletries. Flat-screen televisions come with satellite channels and pay-per-view films.

Bathrooms include a combined bath/shower unit and bidets. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Hotel Promote Hakodate, you're just a quick walk from Hakodate Miraikan. Features include free WiFi in public areas, plus breakfast (surcharge) and laundry facilities.
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include laundry facilities, a lift and a vending machine
  • 10 minutes by foot from Hakodate Morning Market and a 3-minute drive from Hakodate Ropeway
As a guest of Hotel Promote Hakodate, you'll find a vending machine, laundry facilities, and a lift. WiFi and wired Internet are free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Hakodate hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (JPY 500 per night; includes in/out privileges)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 550 per person

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 550 per person
  • Uncovered self-parking fee: JPY 500 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Promote
Hotel Promote Hakodate
Promote Hakodate
Hotel Promote Hakodate Hotel
Hotel Promote Hakodate Hakodate
Hotel Promote Hakodate Hotel Hakodate

Hotel Promote Hakodate Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 113 out of 325 reviews
Rating 8 - Good. 158 out of 325 reviews
Rating 6 - Okay. 42 out of 325 reviews
Rating 4 - Poor. 9 out of 325 reviews
Rating 2 - Terrible. 3 out of 325 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and professional hotel

Very nice staff, professional, even the cleaning staff try to be quiet in the morning which is rare. Great value for money, one of the secret gems of Hakodate.
Stayed 3 nights in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Mar 2023

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
It stinks of poop in my room. I would never come back, it is too small too.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Kiang Hon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was very good, free coffee and tea, free amenities available at the counter. Only real downside was that there was no wifi in the room at all.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable. Good location and cozy room. Nice view
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff, spacious and comfortable room

The hotel is easily accessible, which locates 10 mins walk from the JR station. The room is spacious and comfortable. The staff are friendly and helpful. They also provide delicious breakfast with enough choices. There is a convenient store just besides the hotel. The staff also introduce me a local market just 2 minutes walk from the hotel, where you can buy some food and have your meals there from 8am to 5pm.

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort

Great value but a bit further away than I thought.

It ain't fancy. But great value for the money. Room was very clean. Nice and quiet And everything works. Abit further from JR station. Some budget hotels are closer
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Linz, Petaling Jaya, Malaysia

Liked: Cleanliness, staff & service

Good location but small room

The room was very small and narrow. However, it is right in front of the street car stop which is very convenient.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel for the cost. Very good breakfast.

Recommended by us.

8/10 Good

Charlotte, Singapore

Liked: Cleanliness, staff & service

Good location, normal hotel

We stayed for two nights for leisure. It's just a typical hotel in a Japanese city.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

wui kian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Li Oi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable but not best value

The hotel was convenient to the train station but a bit far from most tourist attractions. Rooms were small, as expected. We were frustrated by the cost of adding an extra person to the reservation, as it was basically double the room charge. The parking area was a bit far away. Otherwise the room was clean and the bed was comfortable.

8/10 Good

ivan, Hong Kong

Liked: Cleanliness, room comfort
hotel is fair, a bite far away from Hakodate station, room is small for 2 persons

8/10 Good

Sai hung, Hong kong

Liked: Cleanliness

Budget hotel, value for money

Small budget hotel closed to jr station. This is my second stay. The room size is small but clean.

8/10 Good

Phil, Cumbria. UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel. Evening meal provided.

Very comfortable and quiet and very helpful staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Round the corner from morning market and JR

Location was great at this spot as it's near Hakodate JR station and round the corner from the Morning market. We drove to Hakodate so there was also parking available for less than 500yen a night. Room size was relatively small and to watch TV you need to pay 1000 yen and you will get access to movies. Will recommend this place for location wise and price per night was OK.

6/10 Okay

Sandy

Liked: Cleanliness, staff & service
Disliked: Room comfort

Good Location; Room for Improvement in Room

The best part this hotel was probably how close it was to both the JR Hakodate Station and the Matsukaze tram stop. The breakfast buffet was good and it was convenient to have toiletries provided for me not only in my room, but also strewn out on a table on the first floor in case those in my room weren't enough. However, the room itself felt cramped and I had trouble with the hot water too. Whether in the sink or in the shower, when I turned on the water, it would start out at room temperature but only ever get hotter and hotter. Even when I turned the temperature dial to the lowest point, the water was still scalding, and this made taking a shower and washing my hands pretty painful. Besides that, the air conditioner made too much noise for me to fall asleep with it on, and occasionally there was this loud and abrupt drilling sound coming from outside my room. The hotel staff were still really accommodating and the place is right next to a convenience store, so getting midnight snacks is no problem. This hotel will do if you want to explore Hakodate for a day or two, but if I were you I'd skip the shower during my stay here.

8/10 Good

Foo Siang Hai, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant & about 10mins walk from JR-Hakodate Stn

this hotel is about 10mins walk from JR-Hakodate station, along the way to the hotel there are many restaurants. there is a Macdonalds just next to the hotel and a minimart just across the street. The red brick warehouses is about 15-20mins walk from the hotel or 10mins walk from JR-Hakodate station. There are lots of shops in the warehouses and you can buy your souvenirs there. The Mt Hakodate Ropeway is about 20-25mins walk away. I didn't take the bus since I decided to walk as I have free time. The hotel have a 10% discount for taking the ropeway, so you only need to pay 1080yen. the breakfast is a simple Japanese meal buffet, so i just had a bit and proceeded to check out. Overall, this hotel is value for money.