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Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone

Property class: 4
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Photo gallery for Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone

Hot springs
Property entrance
Property entrance
Hot springs
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
1320-653, Gora, Hakone, Kanagawa, 250-0408
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Meissen Antique Museum
    ‪2 min walk‬
  • Place, Hakone Gora Park
    ‪9 min walk‬
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Japanese Style Room

Japanese Style Room | In-room safe, desk, free WiFi, bed sheets

Japanese Style Room

9.8 out of 10
Exceptional
(34 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 6
  • 6 Single Futons
  • Free Wi-Fi

View all photos for Family Studio, Corner

Family Studio, Corner | In-room safe, desk, free WiFi, bed sheets

Family Studio, Corner

10.0 out of 10
Exceptional
(15 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Single Futons and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Family Suite

Deluxe Family Suite | In-room safe, desk, free WiFi, bed sheets

Deluxe Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 12
  • 12 Single Futons
  • Free Wi-Fi

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About this property

Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone

This ryokan features a garden, a front desk safe and free self-parking. WiFi in public areas is free. Other amenities include multilingual staff assistance and a vending machine. Housekeeping is available on request.
Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone offers 6 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathrobes, slippers, bidets and toilets with an electronic bidet. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and hairdryers can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Private bath/onsen services include an indoor private onsen (in communal space) and an outdoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). There are 4 hot springs open between 4:00 PM and midnight.
Our customers tell us that they can't get enough of the helpful staff at Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone. During your stay, you're just a quick walk from Hakone Gora Park. Free WiFi in public areas, free self-parking and breakfast (surcharge) are available.
  • Free WiFi
  • Free self-parking
  • Breakfast served daily for a fee
  • Amenities include a front desk safe, multilingual staff and a vending machine
  • On-site recreation includes hot springs
  • 8 minutes by foot from Hakone Gora Park and a 3-minute drive from Hakone Open Air Museum
  • Pets welcome for a fee
Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone offers its guests hot springs. Public spaces have free WiFi. A vending machine, multilingual staff, and a garden are also featured at Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone. Self parking is free.

Smoking is allowed in designated areas at this 4-star Hakone ryokan.

For a fee, guests can enjoy a local cuisine breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 10:00 AM for a fee: JPY 3,600 for adults and JPY 3,600 for children
  • Couples/private dining
  • Private picnics

Things to do

  • 4 hot springs

Family friendly

  • Baby toys
  • Children's books
  • Children's games
  • Children's toys

Conveniences

  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Garden
  • In the mountains

Spa

  • 4 hot springs
  • Hot springs open from 4:00 PM - midnight
  • Hot springs water temperature - 40 ºC
  • Private indoor onsen (mineral springs) in communal space
  • Private outdoor onsen (mineral springs) in communal space
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • No lift

More

  • Designated smoking areas
  • Genkan (entryway)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Children's robes
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fusuma (room partition)
  • Heating (climate-controlled)
  • Safe
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Sunday (4:00 PM - 11:30 PM) and Monday - Sunday (8:00 AM - 11:00 AM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: JPY 5000 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately JPY 3600 for adults and from JPY 3600 for children
  • Pet fee: JPY 5000 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property's front desk is open during the following times:
  • Monday - Sunday: 4:00 PM - 11:30 PM
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 4:00 PM to midnight.
  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Ajisai Onsen Ryokan

Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 286 out of 388 reviews
Rating 8 - Good. 62 out of 388 reviews
Rating 6 - Okay. 25 out of 388 reviews
Rating 4 - Poor. 10 out of 388 reviews
Rating 2 - Terrible. 5 out of 388 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ma paz

Liked: Cleanliness, amenities, property conditions & facilities
Evrything
Stayed 1 night in Jan 2026

10/10 Excellent

Gareth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
What a lovely place to stay! Staff were very nice and helpful. 3 different onsen available for private bookings which you can use multiple times per day. Highly recommend!
Stayed 3 nights in Jan 2026

10/10 Excellent

Rochelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Ajisai Onsen Ryokan was an amazing experience. The hotel is small, quaint, peaceful and the Onsen's are fantastic. There are not enough words to describe the staff. Nagi, Namu, Rubi... the Chef, the cleaners were TOP Notch. Stayed for 6 nights and we ordered the 7 course Kaiseki meal for 5 nights. Delicious can't even describe what we ate. We are already planning a trip back to the Ajisai. The one on one Customer Service relationship is a 10 star in our book. Domo Arigato for soothing our souls,
Sashimi boat
1st course appetizer
Scallops
First day of snowfall
Stayed 6 nights in Jan 2026

10/10 Excellent

Travis

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, excellent English, room service was prompt.
Stayed 1 night in Jan 2026

10/10 Excellent

Mayur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

Raven

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very cozy and nice staff :)
Stayed 1 night in Jan 2026

10/10 Excellent

Derrick

Liked: Cleanliness, amenities, property conditions & facilities
Family of four stayed a regular room with very comfortable floor mats. Everything from the staff to the cleanliness and attention to detail was amazing. We really enjoyed the onsen experience including the provided yakats. Easy walk from the train station or a very inexpensive cab. We opted for the half board and that was amazing 7 course Japanese mess worth every yen! We were sad to leave.
Stayed 2 nights in Jan 2026

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I stayed with my partner and his elderly parents. We were so impressed with the quality of the service here. I especially loved being able to partake in the traditional aspects of the ryokan, wearing yukata, sleeping on futon. We loved the traditional Japanese meal package, the food was superb! Thank you so much for hosting us, we left with such fond memories!
Stayed 2 nights in Nov 2025

10/10 Excellent

Sterling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food was delicious and the service was excellent. Also, the beds were the most comfortable we experienced during our whole trip.
Stayed 1 night in Nov 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great, friendly staff. Delicious food. Relaxing private Onsen
Stayed 1 night in Dec 2025

10/10 Excellent

Jaspreet

Liked: Cleanliness, staff & service, amenities
Very nice staff and a great meal.
Stayed 2 nights in Dec 2025

10/10 Excellent

Nestor, Austin

Stayed 1 night in Dec 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a delightful stay at the Ajisai Ryokan. Communication before we arrived was great - they recommended we get a taxi from Gora station for 600yen. Our first private onsen was already booked when we arrived. The welcome was warm. We had room service meal delivered. to our
Japanese style breakfast ordered in advance.
Window and view from our room.
Tea set in the room
Seating area in the room
Stayed 2 nights in Dec 2025

10/10 Excellent

lailani

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice onsen. Very nice ryokan. Staff is very helpful. We tried all three of their onsen options. We agree this onsen ryokan experience is award winning.
Stayed 1 night in Dec 2025

8/10 Good

Chih-Hsien

Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, Onsen was amazing, everything I could have wished for.
Stayed 1 night in Dec 2025

10/10 Excellent

FNU

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You HAVE TO TRY the Japanese breakfast option, they taste amazing, authentic and served perfectly!
Stayed 1 night in Dec 2025

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was especially helpful and accommodating. The room was clean and suited our party of 4 perfectly. We enjoyed the Japanese dinner (cooking part of our meal on the individual hot plates was different and fun) and breakfast. We liked having a choice of using indoor and outdoor onsen. We would definitely stay there again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Adib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience was great, the room was very large and I genuinely enjoyed the calm and relaxed environment.
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities
Very authentic experience, especially the dinner, the onsen and the rooms. The staff is very friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

Sanam

Liked: Cleanliness, staff & service, amenities
Friendly staff,cozy environment,furnished with Japanese furniture
Stayed 2 nights in Nov 2025

10/10 Excellent

Jamshed

Stayed 1 night in Nov 2025

8/10 Good

Gilbert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous property with lovely private onsens. Yummy breakfast but on the price side. Friendly staff. Lots of amenities. Inconvenient location. It was difficult to even get a taxi to pick us up.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Ajisai onsen Ryokan exceeded our expectations. The onsen is great especially since it is private . The most unforgettable experience we had was the dinner. The presentation of kaiseki course was simple and yet very entertaining. The staff were so great of course.
Stayed 1 night in Nov 2025

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, property conditions & facilities
We loved our stay at Ajisai! Wonderful and courteous staff. The property was beautiful and well kept. Rooms and onsens were clean and the meal service was excellent. Great for families with kids.
Stayed 1 night in Nov 2025