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Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone

4.0 star property
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Photo gallery for Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone

Hot springs
Hot springs
Property entrance
BBQ/picnic Area
Family Studio (Check in after 12pm) | In-room safe, desk, free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
1320-653, Gora, Hakone, Kanagawa, 250-0408
  • Hakone Gora Park
    â€Ș11 min walk‬
  • Hakone Open Air Museum
    â€Ș20 min walk‬
  • Hakone Kowakien Yunessun
    â€Ș3 min drive‬
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Family Suite (Check in after 12pm)

Deluxe Family Suite (Check in after 12pm) | In-room safe, desk, free WiFi, bed sheets

Deluxe Family Suite (Check in after 12pm)

  • 42 sq m
  • Sleeps 12
  • 12 Single Futons

View all photos for Japanese Style Room

Japanese Style Room | In-room safe, desk, free WiFi, bed sheets

Japanese Style Room

  • 20 sq m
  • Sleeps 6
  • 6 Single Futons

View all photos for Family Studio (Check in after 12pm)

Family Studio (Check in after 12pm) | In-room safe, desk, free WiFi, bed sheets

Family Studio (Check in after 12pm)

  • 32 sq m
  • Sleeps 6
  • 4 Single Futons and 2 Single Beds

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The price is €301
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About this property

Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone

Suburban ryokan in Hakone with free parking
This ryokan features a garden, a front desk safe and free self-parking. WiFi in public areas is free. Other amenities include multilingual staff assistance and a vending machine. Housekeeping is available on request.
Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone offers 6 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathrobes, slippers, bidets and toilets with an electronic bidet. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and hairdryers can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Private bath/onsen services include an indoor private onsen (in communal space) and an outdoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). There are 4 hot springs open between 4:00 PM and midnight.
Our customers tell us that they can't get enough of the helpful staff at Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone. During your stay, you're just a quick walk from Hakone Museum of Art. Free WiFi in public areas, free self-parking and breakfast (surcharge) are available.
  • Free WiFi
  • Free self-parking
  • Breakfast served daily for a fee
  • Amenities include a front desk safe, multilingual staff and a vending machine
  • On-site recreation includes hot springs
  • Just a 4-minute drive from Hakone Kowakien Yunessun and a few minutes from Hakone Open Air Museum
  • Pets welcome for a fee
Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone offers its guests hot springs. Public spaces have free WiFi. A vending machine, multilingual staff, and a garden are also featured at Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone. Self parking is free.

Smoking is allowed in designated areas at this 4-star Hakone ryokan.

For a fee, guests can enjoy a local cuisine breakfast daily from 8:00 AM to 10:00 AM.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 3,300 for children
  • Couples/private dining
  • Private picnics

Things to do

  • 4 hot springs

Family friendly

  • Baby toys
  • Children's books
  • Children's games
  • Children's toys

Conveniences

  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Garden
  • In the mountains

Spa

  • 4 hot springs
  • Hot springs open from 4:00 PM - midnight
  • Hot springs water temperature - 40 ÂșC
  • Private indoor onsen (mineral springs) in communal space
  • Private outdoor onsen (mineral springs) in communal space
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • No lift

More

  • Designated smoking areas
  • Genkan (entryway)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Children's robes
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fusuma (room partition)
  • Heating (climate-controlled)
  • Safe
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Sunday (4:00 PM - 11:30 PM) and Monday - Sunday (8:00 AM - 11:00 AM)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: JPY 5000 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately JPY 3300 for adults and from JPY 3300 for children
  • Pet fee: JPY 5000 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards and cash
This property's front desk is open during the following times:
  • Monday - Sunday: 4:00 PM - 11:30 PM
Front desk staff will greet guests on arrival at the property.

We should mention

  • Hot springs access available from 4:00 PM to midnight.
  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Ajisai Onsen Ryokan

Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 185 out of 266 reviews
Rating 8 - Good. 50 out of 266 reviews
Rating 6 - Okay. 21 out of 266 reviews
Rating 4 - Poor. 7 out of 266 reviews
Rating 2 - Terrible. 3 out of 266 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eva Natalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an incredible gem! We had a wonderful and memorable experience. Luggage drop off before check-in and then check-in itself was seamless (we arrived early and we just followed the instructions at the front entrance to label our bags and place inside the doors, and when we came back the bags were already in our room). Staff is very friendly and helpful. We were able to select our onsen times (one evening and one morning bath) at check-in and as they had availability, we were lucky and were able to do a third one! The facilities themselves are great! All the onsens were fantastic, and it's nice they are all private. Highly recommend the traditional dinner option, it was delicious, well worth it, and a highlight of our trip. The breakfast was lovely. Definitely our favourite stay and would love to come back again! P.s- if getting off at Gora station, yep that is one steep hill to climb to the ryokan! We had carry-on size backpacks and I'm still happy we took the cable car two stops further as per the instructions we received from the ryokan even though it was busy and a bit of a wait (or with more luggage the taxi is likely we'll worth it. It's really not that far, 15ish min, but quite the hill!). The ryokan was also very prompt in responding to my messages prior to arrival, and that was much appreciated. Ajisai Onsen Ryokan thanks for the wonderful stay!
Stayed 1 night in Feb 2025

10/10 Excellent

Cathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a small, charming onsen hotel with three separate bathing areas. Don’t expect it to be very modern, but the staff are truly exceptional and will go out of their way to make sure your stay is pleasant. Short walk to the cable car stop and easy access to Gora trains. I wish I’d stayed longer.
Stayed 1 night in Feb 2025

10/10 Excellent

Jonathan

Stayed 1 night in Feb 2025

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is very traditional. The onsens themselves are very nice, especially the outside ones. The two indoor ones are alright, depending on who is using the one next to you, it can be loud (ie children playing loudly next door). The property is a little dated but maintained well.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Hadley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent onsen ryokan at a very competitive price. You to select three 50 minute sessions in one of the three on-site onsens per day (one in the morning, two in then evening). The staff were friendly and accommodating. It's a bit of a hike uphill from the station but nothing someone moderately fit can't handle.
Stayed 3 nights in Jan 2025

6/10 Okay

Manfred

Stayed 1 night in Jan 2025

4/10 Poor

Huan Sue, Scarsdale

Stayed 1 night in Jan 2025

10/10 Excellent

Alexandre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the traditional feeling of the inn. The room had lots of space and the staff was super friendly and spoke english. Two point i found negative was the fact that to be able to shower you have to reserve a slot in the osen and also you will have to walk uphill from the train station.
Stayed 2 nights in Jan 2025

8/10 Good

Yong Ju

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The meals prepared fell short of expectations and felt quite mediocre given that we paid $1500 for a night.
Stayed 1 night in Jan 2025

2/10 Terrible

Cheng, EDMONTON

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another wonderful and relaxing stay

This is my third stay at Ajisai Onsen Ryokan, and my first with my family. I really enjoy coming here for the spacious and comfy room, relaxing private onsen, tasty traditional dinner and breakfast, and kind staff. Whenever I visit Japan, I try to make a stop here to wind down. Looking forward to booking here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Sam, Scottsdale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff and great food for breakfast and dinner
Stayed 1 night in Dec 2024

10/10 Excellent

Yuxin, Mississauga

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SO PEACEFUL. My family and I especially liked the hot springs. The hot springs were very relaxing, you need to book a time slot for it and then choose a yakata to wear there (it's all free!). You are free to choose from three options: Outside hotspring, indoor hotspring (includes sauna), or both. Everywhere was so clean and the food tasted perfect! 10/10. I would recommend it.
Stayed 3 nights in Dec 2024

10/10 Excellent

Molly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hospitality!

Unparalleled hospitality at this small onsen ryokan. The staff was beyond helpful in preparing for our trip, with thorough explanation regarding arrival and excellent communication. They were super flexible about holding bags before check in and after check out while we explored. The inn is a little tucked away from main restaurants and shops but taxi was easy and cheap and we could walk to the really delightful gora garden and craft house. They prepared a delicious multi course dinner accommodating a food allergy to gluten, a vegetarian, and teen dietary preferences and an interesting and generous traditional breakfast for our family. The dinner was the best meal we had in two weeks in Japan! The onsen facilities were so clean and it was a delightful experience. It was easy to sign up for private time for our group in both the evening and morning in both the indoor and outdoor onsen. Beds were really comfortable (best in our two weeks!) with nice in room amenities including flower tea. This was such a wonderful experience. We would feel fortunate to return!
Stayed 1 night in Jan 2025

10/10 Excellent

tamara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was one of the best stays I've had recently. The staff were very helpful and went out of their way to make our experience great. We ordered room service and it arrived with a smile and a special treat. The traditional rooms were very clean and were lovely. The hot springs Onsen were great. We had 2 reserved times for our room and enjoyed a private indoor/outdoor experience.
Stayed 1 night in Dec 2024

4/10 Poor

Hsiao Wei

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Poor condition in every aspect

Food was sub-par, then served the same breakfast the 3 days we were there. Dinner was similar situation. Room was very dirty and tiny for 5 of us. Only saving grace was the onsen. Even so, not worth the $1000/night price tag.
Stayed 3 nights in Dec 2024

10/10 Excellent

Reid

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our time here. After a night in busy Tokyo, felt rejuvenated by the hot bath, friendly staff, and relaxing atmosphere. First time to Japan for my wife and 3 young kids, the Hakone area and Ryoken plus Onsen experience was a great adventure.
Stayed 1 night in Dec 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Arman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining options were a bit limited, also a bit far from the shops and supermarkets. Other than that, was good and comfortable
Stayed 3 nights in Dec 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely choice of Onsens. Delicious and lovely breakfast.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jordan

Stayed 3 nights in Nov 2024

10/10 Excellent

Hedieh

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Aaron

Stayed 1 night in Nov 2024