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Hakone Yumoto Onsen Tenseien

4.0 star property

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Photo gallery for Hakone Yumoto Onsen Tenseien

Exterior
Outdoor spa tub
A wooden bridge over a water feature with stone railings and a wooden walkway.
A covered outdoor hot spring area with a wooden roof, a circular stone basin, and a metal railing.
A clear pool with rocks, a wooden gazebo, and a mountainous backdrop.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
682 Yumoto, Ashigara-shimogun, Hakone, Kanagawa, 250-0311
  • Place, Hakone Hot Springs
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Tamadare Falls
    ‪1 min walk‬

Room options

View all photos for Standard Twin Room 21 To 25 Sq M

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Standard Twin Room 21 To 25 Sq M

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Japanese-style Room 21 To 25 Sq M

A traditional Japanese room with tatami flooring, a low table, cushions, a television, and a window with a view of greenery.

Standard Japanese-style Room 21 To 25 Sq M

  • Sleeps 3
  • 3 Double Futons
  • Free Wi-Fi

View all photos for Room

A traditional Japanese-style room with tatami flooring, a low table with cushions, a television, and a sliding door leading to a balcony.

Room

  • Sleeps 5
  • Free Wi-Fi

View all photos for Standard Twin Room, Breakfast Included, Non Smoking

A bowl of sushi with shrimp and salmon, and a spoonful of salmon roe.

Standard Twin Room, Breakfast Included, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room, Breakfast and Dinner Included, Non Smoking

Two people dining at a restaurant with various dishes and drinks on the table.

Standard Twin Room, Breakfast and Dinner Included, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Japanese Western Style Room, Breakfast Included, Non Smoking

A bowl of sushi with shrimp and salmon, and a spoonful of salmon roe.

Japanese Western Style Room, Breakfast Included, Non Smoking

  • 44 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds OR 3 Single Futons
  • Free Wi-Fi

View all photos for Japanese Western Style Room, Breakfast and Dinner Included, Non Smoking

Two people dining at a restaurant with various dishes and drinks on the table.

Japanese Western Style Room, Breakfast and Dinner Included, Non Smoking

  • 44 sq m
  • 1 bedroom
  • Sleeps 10
  • 2 Single Beds OR 3 Single Futons
  • Free Wi-Fi

Japanese Style Room, Shared Bathroom, Breakfast and Dinner Included, Non Smoking (13 Square Meters)

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Futons
  • Free Wi-Fi

Japanese Style Room, Shared Bathroom, Breakfast Included, Non Smoking (13 Square Meters)

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Futons
  • Free Wi-Fi

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  • Free Wi-Fi
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The price is €188
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About this property

Hakone Yumoto Onsen Tenseien

Along with a restaurant, this hotel has a 24-hour front desk and a garden. Free WiFi in public areas and free self parking are also provided. Other amenities include a banquet hall and a vending machine.
Hakone Yumoto Onsen Tenseien offers 198 accommodations with a safe and a hairdryer. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include toilets with an electronic bidet, complimentary toiletries and toothbrushes and toothpaste. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Services include Thai massages and massages. Public bath/onsen services include an indoor mineral hot spring (onsen). There are 2 indoor/outdoor hot springs open between 3:00 PM and midnight. The temperature in the hot springs is set to 104°F.
During your stay at Hakone Yumoto Onsen Tenseien, you're just a quick walk from Hakone Hot Springs. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a lift and a vending machine
  • On-site recreation includes hot springs
  • Steps from Hakone Hot Springs and 12 minutes on foot from Tenzan Onsen
There's a restaurant on site. WiFi is free in public spaces. Hakone Yumoto Onsen Tenseien offers its guests hot springs. Hakone Yumoto Onsen Tenseien also features a vending machine, a garden, and a lift. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Hakone hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:00 AM.
Hakone Yumoto Onsen Tenseien has a restaurant on site.
A hosted evening meal is available for a surcharge on weekdays. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 2,750 for adults and JPY 1,925 for children
  • A restaurant
  • Hosted evening meal available on weekdays for a fee of JPY 6,600; reservation required

Things to do

  • 2 indoor/outdoor hot springs

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In the mountains

Spa

  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature - 40 ºC
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2750 for adults and from JPY 1925 for children
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: JPY 6600

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 3:00 PM to midnight.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hakone Yumoto Onsen Tenseien Hotel
Tenseien Hakone
Tenseien Inn
Tenseien Inn Hakone
Tenseien Hotel Hakone-Machi
Hakone Yumoto Onsen Tenseien Hotel
Yumoto Onsen Tenseien Hotel
Hakone Yumoto Onsen Tenseien
Yumoto Onsen Tenseien
Hakone Yumoto Onsen Tenseien Hakone
Hakone Yumoto Onsen Tenseien Hotel Hakone

Hakone Yumoto Onsen Tenseien Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 143 out of 269 reviews
Rating 8 - Good. 88 out of 269 reviews
Rating 6 - Okay. 27 out of 269 reviews
Rating 4 - Poor. 9 out of 269 reviews
Rating 2 - Terrible. 2 out of 269 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and staff made the stay extraordinary.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Yumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, convenient location. Rented the bath by the hour and it was great. Nice view from the room. Food was excellent.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Mojgan

Liked: Cleanliness, staff & service, property conditions & facilities
A very good hotel with onsen
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay. Breakfast was amazing!!
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Wai Yin

Liked: Cleanliness, staff & service, property conditions & facilities
Very good food n good spa.experience is amazing
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Shlomi Shlomo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

SHUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional Japanese theme onsen hotel, Provide 2 buffet meal, great for people looking for real Japanese hospitality experience
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Milton

Liked: Cleanliness, amenities, property conditions & facilities
comfortable and clean. Pleasant stay. Courteous staff
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Shang Bing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is convenient, shopping areas were very closed by the hotel. I will stay in this hotel again.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

RUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dinner and breakfast was an amazing experience. Good quality of food and excellent service
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Yukiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ftom Dallas, TX

This place is amazing! The staff, the facilities and food are top notch! I will warn you, if you have tattoos, you cannot use the public onsen bath. Such a relaxing place and will visit again! Thank you to the staff who were so kind, accommodating and very friendly!
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and older style place with a nice bath in the forest. There’s no special view from the outdoor bath but it’s still nice and quiet.
Stayed 1 night in May 2024
Verified review

8/10 Good

Daren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hillside area for a stroll right on the grounds. The onsen was really nice and well equipped. Food (half board) was also great. Only real downside was that the spectacular view from the lobby was obscured by scaffolding and shrouding for some maintenance project.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Zara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful well maintained gardens with waterfalls and ducks. The outdoor onsens were another lovely feature. The building was undergoing maintenance during our stay but we were compensated with a 1500 yen voucher per person.
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Man Wai

yes
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

HELEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a lot of facilities & amenities to use. Onsen is great & relaxing. Room is clean and comfort. Breakfast & dinner have lots of varieties and very tasty. Just a little long distance from the train station.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

chin lin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice breakfast buffet, lot of choices. Room is clean, size is okay for 4 people to stay. The downsize is the location, which is a bit far from the station. Just keep in mind that you have to pay 150 yens per person per stay at check out for the onsen charges even if you did not use it.
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

Shlomi Shlomo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel, clean and comfortable. Rooms are fine, garden is SUPERB. When it comes to food, plenty of it, but the quality is so so. It is fresh and clean, but using cheap ingredients, in most cases. But overall, it is acceptable and the hotel gives a great run for your money.
Stayed 1 night in May 2024
Verified review

4/10 Poor

lior

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't go, 2 stars max

Very old hotel Terrible condition Most of the staff don't know a word in english The property is in a bad maintenance situation
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet variety for dinner and breakfast was great. Live sushi and tempura made in front of you. Huge selection! You also rent by the hour a private onsen which we did. Public onsen was okay. Had steam room and sauna and cold plunge area. Enough lockers and showe stalls. Extra towels and water stations were there. Rooms were big and separate rooms if you have 4 people. Mix of western bed and futons on the floor.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is one of my favorite stays so I'm a repeat customer. Their breakfasts and dinners are rich in variety and delicious, the beds are comfy, the public baths are huge with a beautiful view, and my favorite are the ducks and fish you can feed outside. The service is also great. Everyone is professional and helpful. To give a full star review, I'd like slippers to wear instead of being barefoot when indoors. I also would like to see vending machines on floors because you can only buy water at their gift shop on the first floor. I'll definitely stay again!
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, amenities
Serviço impecável apesar de nenhum funcionário falar inglês. Pequeno almoço um pouco caótico mas variado. Jardim de sonho… visita obrigatória!
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Akemi

Liked: Cleanliness, staff & service, property conditions & facilities
ご飯の見映えは良いのですが、味がどれも残念でした。 夕食は2部制でしたので、何とか席の確保は出来ましたが、朝食は席取りが大変でした。
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Ja
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Esteban

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Las fotos que muestran no son la realidad, hotel muy antiguo, las habitaciones feas y antiguas, no es un hotel de USD300 ni cerca, que es lo que yo pagué y por lo tanto lo que esperaba. El spa lo mismo, las fotos no son la realidad. Lo único bueno y abundante es la comida. Es un lugar muy masivo.
Stayed 1 night in Mar 2026