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Hotel Indigo Hakone Gora by IHG

4.5 star property

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Photo gallery for Hotel Indigo Hakone Gora by IHG

Standard Room, 2 Single Beds, River View (Private Hot Spring) | 1 bedroom, down duvets, minibar, in-room safe
Bar (on property)
Garden
Public bath
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
924-1 Kiga, Hakone-machi Ashigarashimo gun, Hakone, Kanagawa, 250-0402
  • Hakone Gora Park
    ‪9 min walk‬
  • Hakone Open Air Museum
    ‪15 min walk‬
  • Ōwakudani
    ‪5 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds (Private Hot Spring)

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 2 Single Beds (Private Hot Spring)

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed (Private Hot Spring)

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 1 King Bed (Private Hot Spring)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, down duvets, minibar, in-room safe

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, River View (Private Hot Spring)

Premium Room, 1 King Bed, River View (Private Hot Spring) | 1 bedroom, down duvets, minibar, in-room safe

Premium Room, 1 King Bed, River View (Private Hot Spring)

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, River View (Private Hot Spring)

Standard Room, 2 Single Beds, River View (Private Hot Spring) | 1 bedroom, down duvets, minibar, in-room safe

Standard Room, 2 Single Beds, River View (Private Hot Spring)

  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, River View (Private Hot Spring)

Standard Room, 1 King Bed, River View (Private Hot Spring) | 1 bedroom, down duvets, minibar, in-room safe

Standard Room, 1 King Bed, River View (Private Hot Spring)

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Single Beds, River View (Private Hot Spring)

Suite, 2 Single Beds, River View (Private Hot Spring) | 1 bedroom, down duvets, minibar, in-room safe

Suite, 2 Single Beds, River View (Private Hot Spring)

  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed (Private Hot Spring)

Suite, 1 King Bed (Private Hot Spring) | 1 bedroom, down duvets, minibar, in-room safe

Suite, 1 King Bed (Private Hot Spring)

  • 56.39 sq m
  • Sleeps 4
  • 1 King Bed

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4.7 out of 5, Exceptional, (936)
The price is €278
for 1 room
24 Jun - 25 Jun
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About this property

Hotel Indigo Hakone Gora by IHG

Luxury hotel with 24-hour fitness centre and 24-hour front desk
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 24-hour room service, concierge services and dry cleaning.
Hotel Indigo Hakone Gora by IHG offers 100 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down duvets. A pillow menu is available. 50-inch flat-screen televisions come with digital channels. Bathrooms include a separate bath and shower, spring water baths, bathrobes and slippers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). There are hot springs open between 7:00 AM and 10:00 PM.
Our customers tell us that they can't get enough of the breakfast at Hotel Indigo Hakone Gora by IHG. During your stay, you're just a quick walk from Miyagino Hayakawa Breakwater Cherry Blossoms. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes hot springs and a 24-hour gym
  • Guests love the restaurant and breakfast
  • 12 minutes by foot from Hakone Gora Park and a 2-minute drive from Hakone Open Air Museum
Hotel Indigo Hakone Gora by IHG offers its guests hot springs and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, multilingual staff, and concierge services are also featured at the luxury Hotel Indigo Hakone Gora by IHG. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Hakone hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Riverside Kitchen & Bar – This restaurant serves breakfast, lunch and dinner.
Riverside Kitchen & Bar – On-site bar. Happy hour is offered. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: JPY 4,900 for adults and JPY 2,300 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Riverside Kitchen & Bar
  • Riverside Kitchen & Bar

Things to do

  • 24-hour gym
  • Hot spring

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Firepit
  • In the mountains
  • On a river
  • Outdoor furniture
  • Terrace

Spa

  • Hot spring
  • Hot springs open from 7:00 AM - 10:00 PM
  • Hot springs water temperature - 39 ºC
  • Public indoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Geta (wooden sandals)
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 4900 for adults and from JPY 2300 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To get to the property, guests need to transfer by Shuttle. Transfers need to be confirmed by contacting the property at least 24 hours before travel on the number on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Hot springs access available from 7:00 AM to 10:00 PM.
  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Hakone Gora
Indigo Hakone Gora By Ihg
Hotel Indigo Hakone Gora by IHG Hotel
Hotel Indigo Hakone Gora an IHG Hotel
Hotel Indigo Hakone Gora by IHG Hakone
Hotel Indigo Hakone Gora by IHG Hotel Hakone

Hotel Indigo Hakone Gora by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 604 out of 782 reviews
Rating 8 - Good. 118 out of 782 reviews
Rating 6 - Okay. 33 out of 782 reviews
Rating 4 - Poor. 16 out of 782 reviews
Rating 2 - Terrible. 11 out of 782 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

tianheng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! My husband and I really enjoyed the in room onsen. Staffs were friendly. Would recommend this hotel to friends and family. It will be easier if you have a car. It is a bit far away from the gora station. But bus station is very close by.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeffery, Surrey

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very tranquil, liked the private onset and large room. Staff and breakfast were awesome. .
Stayed 2 nights in Mar 2025

10/10 Excellent

RIKI

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place! The view around so chill. Enjoy the moments there
Stayed 3 nights in Mar 2025

10/10 Excellent

Son

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service
Stayed 3 nights in Feb 2025

2/10 Terrible

Bryan

Stayed 2 nights in Mar 2025

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, staff very friendly, and food incredible.
Stayed 1 night in Mar 2025

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

wan yhim

Stayed 2 nights in Feb 2025

10/10 Excellent

Tulsi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for our honeymoon and were upgraded to a suite free of charge - by far the coolest room we've ever stayed in! The staff, the service, the facilities and the restaurant were all fantastic - 5/5. Thank you so much

10/10 Excellent

Deepak

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One can’t go wrong as the hotel is conveniently located & to top it all their free to & fro shuttle service from Gora station & the hotel is just ideal for exploring the sites in the vicinity. Highly recommend as the staff is very polite, kind & helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Saifoloi

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great especially the onsen in room!
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Nice Onsen resort with friendly and helpful staffs which makes my vacation memorable. Will definitely come back, and recommend to family and friends.
Stayed 2 nights in Feb 2025

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, property conditions & facilities
The service is really great!
Stayed 1 night in Feb 2025

10/10 Excellent

Ka Yan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy room with lovely onsen at the balcony. Staffs were very helpful and kind. Highly recommended
Stayed 2 nights in Feb 2025

10/10 Excellent

Benjamin

Travelled with family
Stayed 1 night in Feb 2025

10/10 Excellent

Tran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jiaxin

Stayed 2 nights in Feb 2025

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to relax and enjoy the hot spring!
Stayed 2 nights in Feb 2025

10/10 Excellent

Nelson

Stayed 2 nights in Feb 2025

10/10 Excellent

Wayne

Stayed 2 nights in Feb 2025

10/10 Excellent

James, Woodbridge

Stayed 2 nights in Feb 2025

10/10 Excellent

Liang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome possum!
Stayed 2 nights in Feb 2025

10/10 Excellent

WEI MIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a 5-star hotel with 5-star service :). If you miss the scheduled (only a few times during the day) pickup at the train station, just go to the cable car station and call the hotel. They will send a van to pick you up in less than 10 min. For travellers who use data only SIM plan, make sure you have app (we use Skype to make the call) that can make international phone call.
Stayed 1 night in Jan 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!!!

Our stay was excellent in every sense of the word. Beautiful hotel, great facilities, friendly staff, beautiful restaurant, onsens and the lists goes on!
Stayed 3 nights in Jan 2025