See all properties

Hotel Okada

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Okada

Public bath
Exterior
Breakfast and dinner served
Bathroom sink
Public bath

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Room service
  • 24/7 front desk
  • Spa
  • Housekeeping
  • Parking included

Explore the area

View in a map
191 Yumoto Chaya, Hakone Machi, Ashigara Shimogun, Hakone, Kanagawa-ken, 250-0312
  • Tenzan Onsen
    ‪1 min drive‬
  • Hakone Open Air Museum
    ‪11 min drive‬
  • Lake Ashi
    ‪14 min drive‬

Room options

View all photos for Japanese Western Style Room with Open-Air Bath - SUISAI -, Non Smoking, 33sqm

1 bedroom, down duvets, in-room safe, free WiFi

Japanese Western Style Room with Open-Air Bath - SUISAI -, Non Smoking, 33sqm

  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Western Style Twin Room with In room Bath - SENYU - , Non Smoking, 35sqm

Western Style Twin Room with In room Bath - SENYU - , Non Smoking, 35sqm | 1 bedroom, down duvets, in-room safe, free WiFi

Western Style Twin Room with In room Bath - SENYU - , Non Smoking, 35sqm

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Western Style Room with Open-Air Bath - SUISAI - , Non Smoking, 42sqm

1 bedroom, down duvets, in-room safe, free WiFi

Japanese Western Style Room with Open-Air Bath - SUISAI - , Non Smoking, 42sqm

8.8 out of 10
Excellent
(3 reviews)
  • 42 sq m
  • Mountain view
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

View all photos for Japanese Style Room with In room Bath- SENYU - , Non Smoking, 36sqm

Japanese Style Room with In room Bath- SENYU - , Non Smoking, 36sqm | 1 bedroom, down duvets, in-room safe, free WiFi

Japanese Style Room with In room Bath- SENYU - , Non Smoking, 36sqm

  • 36 sq m
  • Mountain view
  • Sleeps 5
  • 5 Single Futons

View all photos for Deluxe Japanese Style Room with Open-Air Bath - YUAN - , Non Smoking 51 sqm

1 bedroom, down duvets, in-room safe, free WiFi

Deluxe Japanese Style Room with Open-Air Bath - YUAN - , Non Smoking 51 sqm

  • 51 sq m
  • Mountain view
  • Sleeps 5
  • 5 Single Futons

View all photos for Deluxe Japanese Western Style Room with Open-Air Bath - YUAN - , Non Smoking, 51sqm

1 bedroom, down duvets, in-room safe, free WiFi

Deluxe Japanese Western Style Room with Open-Air Bath - YUAN - , Non Smoking, 51sqm

  • 51 sq m
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

View all photos for Standard Japanese Style Room, Non Smoking

Standard Japanese Style Room, Non Smoking | 1 bedroom, down duvets, in-room safe, free WiFi

Standard Japanese Style Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 5 Single Futons

View all photos for Upper Floor Japanese Western Style Room, Non Smoking

1 bedroom, down duvets, in-room safe, free WiFi

Upper Floor Japanese Western Style Room, Non Smoking

9.2 out of 10
Wonderful
(13 reviews)
  • 43 sq m
  • Mountain view
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

View all photos for TOP Floor Japanese Western Style Room with Open Air Bath -MIYABI-, Non-Smoking, 64sqm

TOP Floor Japanese Western Style Room with Open Air Bath -MIYABI-, Non-Smoking, 64sqm | 1 bedroom, down duvets, in-room safe, free WiFi

TOP Floor Japanese Western Style Room with Open Air Bath -MIYABI-, Non-Smoking, 64sqm

  • 64 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds and 2 Single Futons

View all photos for Deluxe Japanese Style Room With Open-Air Bath - YUAN - Non-Smoking

1 bedroom, down duvets, in-room safe, free WiFi

Deluxe Japanese Style Room With Open-Air Bath - YUAN - Non-Smoking

  • Sleeps 5

View all photos for Upper Floor Japanese Western Style Room - Non-Smoking

1 bedroom, down duvets, in-room safe, free WiFi

Upper Floor Japanese Western Style Room - Non-Smoking

  • Sleeps 5

View all photos for Japanese Western Style Room With Open-Air Bath - SUISAI - Non-Smoking 42㎡

1 bedroom, down duvets, in-room safe, free WiFi

Japanese Western Style Room With Open-Air Bath - SUISAI - Non-Smoking 42㎡

  • Sleeps 5

View all photos for Japanese Western Style Room With Open-Air Bath - SUISAI - Non-Smoking 33㎡

1 bedroom, down duvets, in-room safe, free WiFi

Japanese Western Style Room With Open-Air Bath - SUISAI - Non-Smoking 33㎡

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4

View all photos for Deluxe Japanese Western Style Room With Open-Air Bath - YUAN - Non-Smoking

1 bedroom, down duvets, in-room safe, free WiFi

Deluxe Japanese Western Style Room With Open-Air Bath - YUAN - Non-Smoking

  • Sleeps 5

View all photos for Western-style Twin Room SENYU With Hot Spring Bath

1 bedroom, down duvets, in-room safe, free WiFi

Western-style Twin Room SENYU With Hot Spring Bath

  • Sleeps 2

View all photos for Top Floor Hot Spring Open-air Bath MIYABI] Japanese-Western Room

1 bedroom, down duvets, in-room safe, free WiFi

Top Floor Hot Spring Open-air Bath MIYABI] Japanese-Western Room

  • Sleeps 5

View all photos for Standard Japanese-Style Room - Non-Smoking

Bathroom | Combined shower/bathtub, free toiletries, hair dryer, slippers

Standard Japanese-Style Room - Non-Smoking

  • Sleeps 5

View all photos for Japanese Style Room With In Room Bath- SENYU - , Non Smoking, 36

Dining | Breakfast and dinner served

Japanese Style Room With In Room Bath- SENYU - , Non Smoking, 36

  • Sleeps 5

[Upper Floor Guest Room] Japanese-style Room [Japanese Room] [Non-smoking]

  • Sleeps 5

Similar properties

Public bath

Hotel Nanpuso

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.3 out of 5, Excellent, 42 reviews
The price is €127
8 Sept - 9 Sept
Hotel Nanpuso

About this property

Hotel Okada

Boardwalk/promenade ryokan with spa services and 24-hour front desk
A restaurant, a snack bar/deli and a coffee shop/cafe are available at this ryokan. Free WiFi in public areas and free self parking are also provided. Additionally, massage/treatment rooms, conference space and a 24-hour front desk are on-site.
Hotel Okada offers 103 accommodations with a safe and complimentary bottles of water. Beds feature down duvets. 32-inch flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include deep-tissue massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:30 AM and 12:30 AM. The temperature in the hot springs is set to 131°F.

Our customers tell us that they can't get enough of the helpful staff at Hotel Okada. During your stay, you're just a quick walk from Tenzan Onsen. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Dining options include a coffee shop and a restaurant
  • Amenities include free newspapers in reception, a front desk safe and 4 meeting rooms
  • On-site recreation includes hot springs
  • 12 minutes by car from Odawara Castle and 14 minutes from Hakone Open Air Museum
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Public spaces have free WiFi. Hotel Okada offers its guests hot springs. Event space at this ryokan measures 5199 square feet (483 square metres) and includes conference space. Spa services, a terrace, and a vending machine are also featured at Hotel Okada. Self parking is free.

Smoking is allowed in designated areas at this 4-star Hakone ryokan.

Sky Lounge – This buffet restaurant serves breakfast and dinner. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sky Lounge

Things to do

  • 2 indoor hot springs
  • Arcade/game room
  • Pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's dinnerware
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • 5,199 square feet of conference space

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a river
  • On the boardwalk/promenade
  • Terrace

Spa

  • 2 indoor hot springs
  • 2 outdoor hot springs
  • 2 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot springs open from 5:30 AM - 12:30 AM
  • Hot springs water temperature - 55 ºC
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • 12 floors
  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Geta (wooden sandals)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Due to renovations, the foot bath and the Sky Garden on the 8th floor are not available from September 1-December 20, 2025.

Renovations and closures

The property will be renovating from 1 September 2025 to 20 December 2025 (completion date subject to change). The following areas are affected:
  • Hot springs
During renovations, the ryokan will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 1100.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 1100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Guests must contact this property in advance to reserve on-site parking and access to the public bath facility
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 5:30 AM to 12:30 AM.
  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Alcohol isn't allowed at Hotel Okada.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hotel Okada
Hotel Okada Hakone
Okada Hakone
Okada Hotel
Okada Hotel Hakone Machi
Onsen Hotel Okada
Onsen Hotel Okada
Hotel Okada Ryokan
Hotel Okada Hakone
Hotel Okada Ryokan Hakone

Hotel Okada Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 421 out of 837 reviews
Rating 8 - Good. 281 out of 837 reviews
Rating 6 - Okay. 94 out of 837 reviews
Rating 4 - Poor. 32 out of 837 reviews
Rating 2 - Terrible. 9 out of 837 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dulce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Kayla

Stayed 1 night in May 2025

10/10 Excellent

Joel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great experience, service was very nice and everyone was polite. They even put in the effort to take people from and to the station. The rooms were clean and it was a real experience. The breakfast and dinner was very nice. The hotel was a very great experience.
Stayed 1 night in May 2025

10/10 Excellent

Emilie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff provided amazing service since the moment we walked in to the hotel. They were very attentive and friendly. The room was clean and well maintained, with little snacks replenished each day. We had the breakfast and dinner buffet included in our stay, which was really tasty and had an excellent array of options. We definitely look forward to coming back to Hotel Okada the next time we're in Hakone!
Stayed 2 nights in May 2025

4/10 Poor

Sushant

Liked: Staff & service
Stayed 2 nights in May 2025

8/10 Good

Mohammad

Stayed 1 night in May 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Nicola

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, clean and quiet. Lovely scenery. Quite dated decor. Is due for a refresh.
Stayed 1 night in May 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, amenities
The indoor spa was a great experience and really enjoyed it. The restaurant closes at 8pm and so do local restaurants therefore one has to travel a little further out to find food
Stayed 1 night in May 2025

10/10 Excellent

My Duyen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My hotel room here had a gorgeous view of the trees and neighboring hotels. I loved having the privacy of an outdoor onsen bath for my room. The dinner buffet offered a wide selection of Japanese and western choices. Would recommend and stay again in the future!
Stayed 1 night in Apr 2025

8/10 Good

Long

Travelled with group
Liked: Cleanliness, staff & service
The property is a little outdated. But the buffet option are best. Good quality food.
Stayed 1 night in Apr 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I picked the Japanese style room which I no loved. It was beautiful to see the back yard area with onsen every morning
Stayed 2 nights in Apr 2025

8/10 Good

Matthew

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Maxim

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Y-van

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Okada is slightly further from the Station so recommend arranging Taxi services ahead of time if necessary. Location is an older location but very well maintained. Appreciated the breakfast's buffet variety and available facilities. We were there for a single overnight stay but definitely is worthy of a 2 or 3 night stay to relax. Line for the shuttle can get long with all the hotels that are serviced. Tatami room was definitely spacious and provided ample room for a small family if needed.
Stayed 1 night in Apr 2025

10/10 Excellent

Megumi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to relax and be surrounded by the nature. I really recommend this place
Stayed 1 night in Apr 2025

10/10 Excellent

lewis

Stayed 1 night in Apr 2025

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the private bath and the property as a whole was beautify
Stayed 1 night in Apr 2025

8/10 Good

Collin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Louie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the private Onsen

Great choice to have a private onsen. The facilities were clean and well appointed, we used the spa services and were very happy with them.
Stayed 2 nights in Apr 2025

10/10 Excellent

Josh

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great hotel and very relaxing. Would definitely stay there again!
Stayed 1 night in Apr 2025

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2025

10/10 Excellent

Ruby

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful beautiful place! It was cloudy, so I did not get a Mountain View, but the onsen experience was wonderful and much needed! The hike up the hotel was not great, but that’s the only con. Overall, we had a great time and experience.
Stayed 1 night in Apr 2025