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Hotel Okada

4.0 star property

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Hot springs
TOP Floor Japanese Western Style Room with Open Air Bath -MIYABI-, Non-Smoking, 64sqm | Down duvets, in-room safe, free WiFi, bed sheets
Rooftop terrace
Balcony view
Rooftop terrace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View in a map
191 Yumoto Chaya, Hakone Machi, Ashigara Shimogun, Hakone, Kanagawa-ken, 250-0312
  • Place, Hakone Hot Springs
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Tamadare Falls
    ‪9 min walk‬

Room options

View all photos for Upper Floor Japanese Western Style Room, Non Smoking

Down duvets, in-room safe, free WiFi, bed sheets

Upper Floor Japanese Western Style Room, Non Smoking

9.2 out of 10
Wonderful
(14 reviews)
  • Mountain view
  • 43 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons
  • Free Wi-Fi

View all photos for Deluxe Japanese Western Style Room with Open-Air Bath - YUAN - , Non Smoking, 51sqm

Down duvets, in-room safe, free WiFi, bed sheets

Deluxe Japanese Western Style Room with Open-Air Bath - YUAN - , Non Smoking, 51sqm

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 51 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons
  • Free Wi-Fi

View all photos for Japanese Western Style Room with Open-Air Bath - SUISAI -, Non Smoking, 33sqm

Down duvets, in-room safe, free WiFi, bed sheets

Japanese Western Style Room with Open-Air Bath - SUISAI -, Non Smoking, 33sqm

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Japanese Style Room with In room Bath- SENYU - , Non Smoking, 36sqm

Japanese Style Room with In room Bath- SENYU - , Non Smoking, 36sqm | Down duvets, in-room safe, free WiFi, bed sheets

Japanese Style Room with In room Bath- SENYU - , Non Smoking, 36sqm

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons
  • Free Wi-Fi

View all photos for Western Style Twin Room with In room Bath - SENYU - , Non Smoking, 35sqm

Western Style Twin Room with In room Bath - SENYU - , Non Smoking, 35sqm | Down duvets, in-room safe, free WiFi, bed sheets

Western Style Twin Room with In room Bath - SENYU - , Non Smoking, 35sqm

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Japanese Western Style Room with Open-Air Bath - SUISAI - , Non Smoking, 42sqm

Down duvets, in-room safe, free WiFi, bed sheets

Japanese Western Style Room with Open-Air Bath - SUISAI - , Non Smoking, 42sqm

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • 42 sq m
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons
  • Free Wi-Fi

View all photos for Deluxe Japanese Style Room with Open-Air Bath - YUAN - , Non Smoking 51 sqm

Down duvets, in-room safe, free WiFi, bed sheets

Deluxe Japanese Style Room with Open-Air Bath - YUAN - , Non Smoking 51 sqm

  • Mountain view
  • 51 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons
  • Free Wi-Fi

View all photos for Upper Floor Japanese Western Style Room - Non-Smoking

Down duvets, in-room safe, free WiFi, bed sheets

Upper Floor Japanese Western Style Room - Non-Smoking

  • Sleeps 5
  • Free Wi-Fi

View all photos for Standard Japanese Style Room, Non Smoking

Standard Japanese Style Room, Non Smoking | Down duvets, in-room safe, free WiFi, bed sheets

Standard Japanese Style Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons
  • Free Wi-Fi

View all photos for TOP Floor Japanese Western Style Room with Open Air Bath -MIYABI-, Non-Smoking, 64sqm

TOP Floor Japanese Western Style Room with Open Air Bath -MIYABI-, Non-Smoking, 64sqm | Down duvets, in-room safe, free WiFi, bed sheets

TOP Floor Japanese Western Style Room with Open Air Bath -MIYABI-, Non-Smoking, 64sqm

  • Mountain view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Japanese Western Style Room With Open-Air Bath - SUISAI - Non-Smoking 42㎡

Down duvets, in-room safe, free WiFi, bed sheets

Japanese Western Style Room With Open-Air Bath - SUISAI - Non-Smoking 42㎡

  • Sleeps 5
  • Free Wi-Fi

View all photos for Japanese Western Style Room With Open-Air Bath - SUISAI - Non-Smoking 33㎡

Down duvets, in-room safe, free WiFi, bed sheets

Japanese Western Style Room With Open-Air Bath - SUISAI - Non-Smoking 33㎡

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • Free Wi-Fi

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About this property

Hotel Okada

A restaurant, a snack bar/deli and a coffee shop/cafe are available at this ryokan. Free WiFi in public areas and free self parking are also provided. Additionally, massage/treatment rooms, conference space and a 24-hour front desk are on-site.
Hotel Okada offers 103 accommodations with a safe and complimentary bottles of water. Beds feature down duvets. 32-inch flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include deep-tissue massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:30 AM and 12:30 AM. The temperature in the hot springs is set to 131°F.

Our customers tell us that they can't get enough of the helpful staff at Hotel Okada. During your stay, you're just a quick walk from Tenzan Onsen. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Dining options include a coffee shop and a restaurant
  • Amenities include free newspapers in reception, a front desk safe and 4 meeting rooms
  • On-site recreation includes hot springs
  • Steps from Hakone Hot Springs and 12 minutes by car from Odawara Castle
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Public spaces have free WiFi. Hotel Okada offers its guests hot springs. Event space at this ryokan measures 5199 square feet (483 square metres) and includes conference space. Spa services, a terrace, and a vending machine are also featured at Hotel Okada. Self parking is free.

Smoking is allowed in designated areas at this 4-star Hakone ryokan.

Sky Lounge – This buffet restaurant serves breakfast and dinner. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sky Lounge

Things to do

  • 2 indoor hot springs
  • Arcade/game room
  • Pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's dinnerware
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • 5,199 square feet of conference space

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a river
  • On the boardwalk/promenade
  • Terrace

Spa

  • 2 indoor hot springs
  • 2 outdoor hot springs
  • 2 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot springs open from 5:30 AM - 12:30 AM
  • Hot springs water temperature - 55 ºC
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • 12 floors
  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Geta (wooden sandals)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 1100.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 1100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Guests must contact this property in advance to reserve on-site parking and access to the public bath facility
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 5:30 AM to 12:30 AM.
  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Alcohol isn't allowed at Hotel Okada.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hotel Okada
Hotel Okada Hakone
Okada Hakone
Okada Hotel
Okada Hotel Hakone Machi
Onsen Hotel Okada
Onsen Hotel Okada
Hotel Okada Ryokan
Hotel Okada Hakone
Hotel Okada Ryokan Hakone

Hotel Okada Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 466 out of 900 reviews
Rating 8 - Good. 292 out of 900 reviews
Rating 6 - Okay. 97 out of 900 reviews
Rating 4 - Poor. 35 out of 900 reviews
Rating 2 - Terrible. 10 out of 900 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mi Ling Eliza

Liked: Cleanliness, staff & service, amenities
good hotel with good food and onsen area. Nice staff too.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Henry

Liked: Cleanliness, amenities, property conditions & facilities
We specifically booked a room with the private bath located on the 4th floor. We came by car and there's free parking. Valet was very friendly, front desk staff are also friendly with decent English knowledge. The included dinner and breakfast buffet was outstanding. It is absolutely worth coming here for a trip in Hakone, especially if you prefer a private bath.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Emma

Liked: Cleanliness, amenities, property conditions & facilities
We loved sleeping in the Japanese room. The onsens were superb and buffet dinner delicious. Thank you
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing! The staff was so helpful and attentive. The food was great, and the onsen was clean and relaxing. 5 stars!! Thank you for an amazing experience and making me feeel so welcome in Hakone
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

dr.guha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and kind staffing
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Josh

Liked: Staff & service, amenities, property conditions & facilities
Great hotel and very relaxing. Would definitely stay there again!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Alice

Liked: Cleanliness, amenities, property conditions & facilities
Great amenities, clean room and common areas. All staff were friendly and helpful. Came for our honeymoon and the hotel gifted us chopsticks!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Hung kin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful hotel located in a quiet nature area. Everything was really nice!
Stayed 1 night in Aug 2025
Verified

8/10 Good

Kok Sze

Liked: Cleanliness, staff & service, amenities
Staffs are friendly and helpful. Facilities need to upgrade. The breakfast and dinner buffet are ok.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and good hot spring
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful rooms with private Onsen

We just loved this last peaceful stay in Hakone.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, property conditions & facilities
Outstanding staff, beautiful room with private soaking tub.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot springs were amazing. Staff were so friendly, professional and very helpful.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a relaxing experience. Highly recommended!!!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The balcony onsen was perfect and worth paying the extra money for.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing property, very clean, helpful staff and lovely food and service.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Megumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to relax and be surrounded by the nature. I really recommend this place
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the private bath and the property as a whole was beautify
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy and quiet place, onsen were so clean and beautiful.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Binh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice scenery. Friendly staffs. Decent breakfast buffet
Stayed 1 night in Jun 2025
Verified

8/10 Good

Wilbon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and good service.
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Neyma

Liked: Cleanliness
Best place to stay! All the staff was great and the onsen was the best
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Song

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely stay in this hotel on my next trip to Hakone.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Zachary

Liked: Staff & service, amenities, property conditions & facilities
Beautiful area, well kept property, incredibly kind staff rooms and private bath were great
Stayed 1 night in Mar 2023

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