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KANSUIRO Annex

3.0 star property

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Hot springs
202 Basic Twin Room, 2 Twin Beds, Non Smoking | In-room safe, individually furnished, desk, laptop workspace
301 Basic Twin Room, 2 Twin Beds, Non Smoking | In-room safe, individually furnished, desk, laptop workspace
Front of property – evening/night
302 Basic Twin Room, 2 Twin Beds, Non Smoking | In-room safe, individually furnished, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
88 Tonosawa, Hakone, Kanagawa, 250-0315
  • Place, Hakone Hot Springs
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Key Hiraga Museum
    ‪9 min walk‬

Room options

View all photos for 101 Basic Twin Room, 2 Twin Beds, Non Smoking with Toilet, Ground Floor

101 Basic Twin Room, 2 Twin Beds, Non Smoking with Toilet, Ground Floor | In-room safe, individually furnished, desk, laptop workspace

101 Basic Twin Room, 2 Twin Beds, Non Smoking with Toilet, Ground Floor

9.0 out of 10
Wonderful
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for 201 Basic Twin Room, 2 Twin Beds, Non Smoking

201 Basic Twin Room, 2 Twin Beds, Non Smoking | In-room safe, individually furnished, desk, laptop workspace

201 Basic Twin Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for 202 Basic Twin Room, 2 Twin Beds, Non Smoking

202 Basic Twin Room, 2 Twin Beds, Non Smoking | In-room safe, individually furnished, desk, laptop workspace

202 Basic Twin Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for 203 Basic Twin Room, 2 Twin Beds, Non Smoking

203 Basic Twin Room, 2 Twin Beds, Non Smoking | In-room safe, individually furnished, desk, laptop workspace

203 Basic Twin Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for 301 Basic Twin Room, 2 Twin Beds, Non Smoking

301 Basic Twin Room, 2 Twin Beds, Non Smoking | In-room safe, individually furnished, desk, laptop workspace

301 Basic Twin Room, 2 Twin Beds, Non Smoking

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for 302 Basic Twin Room, 2 Twin Beds, Non Smoking

302 Basic Twin Room, 2 Twin Beds, Non Smoking | In-room safe, individually furnished, desk, laptop workspace

302 Basic Twin Room, 2 Twin Beds, Non Smoking

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for 303 Basic Twin Room, 2 Twin Beds, Non Smoking

303 Basic Twin Room, 2 Twin Beds, Non Smoking | In-room safe, individually furnished, desk, laptop workspace

303 Basic Twin Room, 2 Twin Beds, Non Smoking

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for 304 Basic Twin Room, 2 Twin Beds with Toilet, Non Smoking

304 Basic Twin Room, 2 Twin Beds with Toilet, Non Smoking | In-room safe, individually furnished, desk, laptop workspace

304 Basic Twin Room, 2 Twin Beds with Toilet, Non Smoking

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

KANSUIRO Annex

A garden, a front desk safe and free self-parking are available at this smoke-free ryokan. WiFi in public areas is free. Bathrooms are shared.
KANSUIRO Annex offers 8 accommodations with video game consoles and a safe. This individually furnished accommodation includes desks. 32-inch LCD televisions come with satellite channels.

Guests have access to shared bathrooms. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. This Hakone ryokan provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Public bath/onsen services include an outdoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are indoor hot springs and outdoor hot springs open between 4:00 PM and 9:00 PM. The temperature in the hot springs is set to 108°F.
During your stay at KANSUIRO Annex, you're just a quick walk from Key Hiraga Museum. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor mineral hot spring (onsen).
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a terrace and a water dispenser
  • Steps from Hakone Hot Springs and a 4-minute drive from Tenzan Onsen
As a guest of KANSUIRO Annex, you'll find a terrace, a garden, and a front desk safe. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

This 3-star Hakone ryokan is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • 2 indoor/outdoor hot springs

Conveniences

  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • 2 indoor/outdoor hot springs
  • Hot springs open from 4:00 PM - 9:00 PM
  • Hot springs water temperature - 42 ºC
  • Indoor hot spring
  • Outdoor hot spring
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shared bathroom
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Video game console

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 6:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • This property does not allow children.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Spa fee: JPY 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7:00 AM - 6:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 4:00 PM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

KANSUIROANNEX
KANSUIRO Annex Ryokan
KANSUIRO Annex Hakone
KANSUIRO Annex Ryokan Hakone

KANSUIRO Annex Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 72 out of 101 reviews
Rating 8 - Good. 18 out of 101 reviews
Rating 6 - Okay. 8 out of 101 reviews
Rating 4 - Poor. 2 out of 101 reviews
Rating 2 - Terrible. 1 out of 101 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay. Staff were lovely and accommodation was great. Big room with great furnishings. Only downside was the road noise but it didn't disrupt sleeping.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities
Charming old building, thoughtful staff, and relaxing onsens. We enjoyed our stay!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Shengsheng

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Biju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best onsens
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay overall from check in to check out! Really enjoyed the accommodations with such a beautiful and large room. Town with restaurants is close by within walking distance and the bus and train stops are very convenient! The open air onsen was lovely. Everything was comfortable and the staff was so kind! Was worried about the shared bathrooms but honestly that was so easy and also close enough to the rooms to not feel like a hassle at all.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely phenomenal hotel. My stay at this traditional Japanese ryokan was an amazing experience. The rooms are beautiful, the staff are incredibly friendly and the insensitive were wonderful! I cannot recommend this place enough and I hope to be back someday!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Spacious. Beautiful facility. Amazing amenities. Breakfast ok!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Elana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is amazing. Outdoor onsen was highlight. Simple rooms in a gorgeous setting. Nice breakfast. Would go again!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and traditional accomondation. Perfect hospitality
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

XIN TONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Get access to onsen of the main building, historical site with good maintenance, good service
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and friendly staff! It was a relaxed and classy traditional stay.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Emiliano

Liked: Amenities
Really liked the time passed, the hosts were really polite and I had a good rest
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Malcolm

Loved this place a few rules go with it for an amazing experience . breakfast is awesome
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay!

Excellent place to stay in Hakone! Wonderful traditional Japanese room. Very spacious too. The staff were lovely and helpful and the free room amenities were excellent. I went into the female onsen late at night and it was beautiful and peacefully quiet.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historical hotel but looks like brand new

This hotel building is 400 years old and a histrionic building. However, this hotel completely renovated and looks like brand new and very clean. The staff is kind and helpful. There is a bus stop to Odawara & lake in front of this hotel and it is convenient and perfect for sightseeing.
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

Mehmet

Liked: Cleanliness
Disliked: Amenities
Very overpriced hotel with below average service. We honestly don’t care about your local baths if you can’t even provide basic amenities. Hot water goes off mid shower one day, the other day there is no hot water at all. It’s difficult to sleep peacefully at night because of the street noise, rooms are not sound proof. Breakfast is very basic. During check out we ask for a digital invoice and staff say it’s not possible. This is offered even in the third world countries. Big disappointment.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very lovely, room was spacious and beautiful. We accidentally put a hole in the shoji door and refused compensation. Absolutely lovely people.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Teah

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay couldn’t have been more wonderful. Our hostess was lovely. Breakfast was incredible. The room was beautiful. The onsen was relaxing. The location was the best, walkable to food but far away enough. Thank you.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional

Kansuiro annex was amazing. Room and facilities were clean and nice. Forest,River and waterfall near the hotel are amazing. Their public onsen was very beautiful and quiet, I was alone all the time there. I will stay here again next time. Their staff was very polite and welcoming. Excellent work!
Stayed 2 nights in Oct 2023
Verified

6/10 Okay

christophe

Disliked: Staff & service, property conditions & facilities
Breakfast was not good, they don’t even give you a coffee or a cup of tea with it. Overall it’s not horrible but it feels your existence is bothering the staff working there.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Annex is near a popular onsen, but the onsens at the annex are great too. It’s the 4th bus stop from center. The bus run every 15-30 mins. Taxi isn’t so expensive either. Our room was very spacious. I highly recommend this place c
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Xin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful traditional wood building. Have access to the main building’s onsen. Very helpful staff. Room is super clean. Noise from the main street during night and early morning is not pleasant. Also the room has strong wood smell.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Founy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A satisfying hot spring hotel with spacious rooms and a stunning 180-degree view. The hotel offers three types of hot springs: open-air, private, and public. I particularly enjoyed the open-air hot spring. The breakfast was delicious with thoughtful variations each day during my two-day stay. Additionally, the hotel is well-equipped with various skincare products, and complimentary coffee and juice. A hotel worth considering for couples and families! (Tip: Conveniently located next to a mountain bus stop for easy transportation.)
Verified

10/10 Excellent

Eddie,GYUSEOP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Open-air bath tub was great!! It was my best experience in my Japan trip. The staffs are very kind and polite. Also, the room that I stay was great too!! Breakfast was good!! One thing that I felt was not good is WiFi. It doesn’t work well in the room. Except that, Overall experiences were awesome!!
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Helen

Convenient but no toilet inside the room
Stayed 2 nights in Nov 2022