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Candlewood Suites Burlington Conference Centre by IHG

2.5 star property

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Photo gallery for Candlewood Suites Burlington Conference Centre by IHG

Restaurant
Exterior
Point of interest
Restaurant
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Gym
  • Breakfast available

Explore the area

View in a map
3063 South Service Rd, Burlington, ON, L7N3E9
  • Place, Lil' Monkeys
    ‪10 min walk‬
  • Place, Rogers Centre
    ‪34 min drive‬
  • Place, CN Tower
    ‪36 min drive‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪32 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed (Walk-In Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 King Bed (Walk-In Shower)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Pet Friendly)

Microwave, dishwasher, coffee/tea maker, toaster

Studio Suite, 1 King Bed (Pet Friendly)

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Walk-In Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 King Bed with Sofa bed (Walk-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Microwave, dishwasher, coffee/tea maker, toaster

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Roll-in Shower

Desk, laptop workspace, iron/ironing board, free WiFi

Studio Suite, 1 King Bed, Roll-in Shower

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Microwave, dishwasher, coffee/tea maker, toaster

Studio Suite, 2 Queen Beds

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Suite, 2 Queen Beds (Full Kitchen)

Microwave, dishwasher, coffee/tea maker, toaster

Studio Suite, 2 Queen Beds (Full Kitchen)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Atrium View)

Microwave, dishwasher, coffee/tea maker, toaster

Studio, 2 Queen Beds (Atrium View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Courtyard View

Microwave, dishwasher, coffee/tea maker, toaster

Studio Suite, 2 Queen Beds, Courtyard View

  • Sleeps 4
  • 2 Queen Beds

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About this property

Candlewood Suites Burlington Conference Centre by IHG

This smoke-free hotel features an indoor pool, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre.
Candlewood Suites Burlington Conference Centre by IHG offers 81 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms. Kitchens offer microwaves, kitchenware and utensils and dishwashers.

This Burlington hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
During your stay at Candlewood Suites Burlington Conference Centre by IHG, you'll be within walking distance of Lil' Monkeys. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 10 meeting rooms
  • On-site recreation includes a gym
  • 10 minutes on foot from Lil' Monkeys and a 4-minute drive from Amazing Adventures Playland
  • Pets welcome for a fee (restrictions apply)
Candlewood Suites Burlington Conference Centre by IHG offers its guests an indoor pool and a fitness centre. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 10 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 20000 square feet (1858 square metres) and includes conference space. The business-friendly Candlewood Suites Burlington Conference Centre by IHG also features barbecue grills, a picnic area, and coffee/tea in common area. Free self parking is available. A complete renovation of Candlewood Suites Burlington Conference Centre by IHG was completed in April 2024.

This Burlington hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 20 to 25 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Games
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service

Business services

  • 10 meeting rooms
  • 20,000 square feet of conference space
  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Hardwood flooring in room
  • High-pile carpet in room
  • No lift
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Communal living room
  • Renovated entire property - April 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Kitchen island
  • Microwave
  • Toaster

More

  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 75 per pet, per week, plus a one-time cleaning fee of CAD 75
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 20 to 25 per person
  • Pet fee: CAD 75 per pet, per week plus a one-off CAD 75 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Candlewood Suites Burlington Conference Centre by IHG Hotel
Candlewood Suites Burlington Conference Centre an IHG Hotel
Candlewood Suites Burlington Conference Centre by IHG Burlington

Candlewood Suites Burlington Conference Centre by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 23 out of 44 reviews
Rating 8 - Good. 7 out of 44 reviews
Rating 6 - Okay. 3 out of 44 reviews
Rating 4 - Poor. 4 out of 44 reviews
Rating 2 - Terrible. 7 out of 44 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Didn't go into the pool.
Stayed 1 night in Nov 2025

8/10 Good

Kendra

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I did not use the pool while there. It looked pretty good though. Had an unclean microwave in the suite and the bathroom was a bit dirty. Other than that was a pretty decent stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Paolo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had one issue that we approached theanager about as we checked out. It had nothing to do about the facility itself or room, which were great. There was another group that was staying at the hotel as we were and in the same zone, and it was very rowdy and loud for hours into the later night. We brought this issue to the management attention, it was dealt with and explained to us what steps they take, and in the end it was a professional and courteous exchange. Things happen no matter where one stays, it comes down to how supportive and reactive the staff and management are, and in this scenario they were excellent.
Stayed 2 nights in Nov 2025

10/10 Excellent

Valentina

Liked: Cleanliness, property conditions & facilities
It was great
Stayed 1 night in Nov 2025

8/10 Good

Katherine

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
room was clean and in good condition. Everything that we needed.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very clean
Stayed 1 night in Sep 2025

10/10 Excellent

Garen

Liked: Cleanliness, property conditions & facilities
It was cool
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet and clean
Stayed 1 night in Sep 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean
Stayed 1 night in Aug 2025

2/10 Terrible

Rick

Travelled with partner
Disliked: Amenities
Waited 2 hours in line to check into the hotel. Woman at front desk who answered the phone was rude and not accommodating. Very disappointed for what we were charged and how we were treated.
Stayed 1 night in Aug 2025

4/10 Poor

ROBERT

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The accessibility rooms are located the furthest from the check in. Can’t order in food as there is an additional Locgcked door Housekeeping in non existent Will not return
Stayed 7 nights in Aug 2025

4/10 Poor

YUKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

I arrived at the hotel at 5 PM, even though check-in was from 3 PM, only to be told that my room wasn’t ready yet. They gave me a different room, which was on the first floor facing the highway — not exactly the best location. When I returned late at night and tried to take a shower, only lukewarm water came out. The same thing happened the next morning. The room itself was very clean and even had a kitchen, which was nice, but unfortunately, the other issues made the overall experience disappointing.
Stayed 1 night in Aug 2025

4/10 Poor

David

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

2/10 Terrible

Chinonso

Stayed 1 night in Jul 2025

10/10 Excellent

Sarbjit

Stayed 1 night in Jun 2025

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Donna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really comfy room with a lovely king bed.
Stayed 1 night in Apr 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EASY
Stayed 2 nights in Apr 2025

6/10 Okay

Carla

Business traveller
Liked: Cleanliness, property conditions & facilities

Probably won't stay here again

It was ok. The service from main waitress at the restaurant was excellent. Front desk was mediocre service. Small rooms. It's like pulling teeth trying to get new towels and clean garbages. Highway noise. Shady person hanging out at the back of hotel.
Stayed 5 nights in Apr 2025

8/10 Good

Carolyn

Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room 245. Adjacent to the QEW. Very loud. Wish I was told this on check in. Could not get to sleep at all. Need to improve the sound isolation of the windows like the other hotels along the QEW ie, at Burloak. Also no hot water in the shower at 6:20am. Only lukewarm.
Stayed 1 night in Mar 2025

6/10 Okay

Loizos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
As a hockey parent who travels frequently for tournaments, I was looking for a quiet and comfortable stay between games. Candlewood Suites Burlington recently completed a very nice renovation, and overall, the hotel is in excellent condition—clean, modern, and well-maintained. The staff were friendly and accommodating, which I appreciated. That said, my experience didn’t quite match my expectations. I booked Candlewood Suites separately from the main hockey block at the Holiday Inn, hoping for more privacy and a quieter space to get some work done. However, I was surprised to find that my room had no exterior window, opening instead to a busy atrium. This setup led to constant noise, with kids playing mini sticks throughout the day and into the . While this might be a great option for families looking to be in the middle of the action, it wasn’t ideal for my needs. This type of room feels like the hotel equivalent of an interior cabin on a cruise ship—something that should be made very clear at booking. It’s a lower-category room experience compared to other options in the hotel. If I had known in advance, I would have booked elsewhere. While the facilities are spotless and well-managed, I personally prefer Marriott properties and will likely choose differently in the future. If you’re traveling with young kids and want to be in a lively environment, this could be a great fit. But for those seeking a quieter stay, I’d recommend confirming your room location before booking.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tennyson

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff fantastic amenities
Stayed 8 nights in Jan 2025