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Quality Inn & Suites

2.5 star property

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Photo gallery for Quality Inn & Suites

Exterior
Point of interest
Free daily on-the-go breakfast
Lobby
Desk, iron/ironing board, cots/infant beds, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • Pool
  • Pet-friendly

Explore the area

View in a map
11 Windward Drive Qew Exit 74, Grimsby, ON, L3M4E9
  • Forty Creek Distillery
    ‪1 min drive‬
  • Liuna Gardens Banquet and Convention Centre
    ‪4 min drive‬
  • Fifty Point Marina
    ‪5 min drive‬
  • Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(35 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(19 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn & Suites

Hotel with free breakfast, a quick walk to Lake Ontario
Along with an indoor pool, this smoke-free hotel has a fitness centre and WiFi in public areas. Free on-the-go breakfast, free wired Internet in public areas and free self parking are also provided. Additionally, a microwave in a common area, a business centre and a meeting room are on-site.
Quality Inn & Suites offers 60 accommodations with free newspapers and coffee/tea makers. Cable televisions are provided. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Quality Inn & Suites gets good marks from our customers. During your stay, you're just a quick walk from Lake Ontario. Features include free self-parking and free wired Internet, plus an indoor pool.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • WiFi in some public areas for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Lake Ontario and a 2-minute drive from Forty Creek Distillery
  • Pets welcome for a fee (restrictions apply)
Quality Inn & Suites offers its guests an indoor pool and a fitness centre. A computer station is on site and wired Internet is free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Quality Inn & Suites. Free self parking is available.

This Grimsby hotel is smoke free.

Guests are served a free on-the-go breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge); free wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom

More

  • 4 floors
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Inn Suites
Quality Inn & Suites Hotel
Quality Inn & Suites Grimsby
Quality Inn & Suites Hotel Grimsby
Super 8 by Wyndham Grimsby Ontario

Quality Inn & Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 394 out of 1006 reviews
Rating 8 - Good. 392 out of 1006 reviews
Rating 6 - Okay. 146 out of 1006 reviews
Rating 4 - Poor. 48 out of 1006 reviews
Rating 2 - Terrible. 26 out of 1006 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Marie

Stayed 2 nights in May 2025

10/10 Excellent

Stephanie

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean. Our kids enjoyed the pool and gym area. The staff overseeing breakfast were very friendly.
Stayed 2 nights in May 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Brenda

Travelled with family
Initial impression was not good at all. Front desk not able to answer our question about restaurants in the area which I would expect they should be able to do that. However the worst part was what we saw in our room we were given. When we entered the room it was very cold, smelly and the bed had a huge stain on it. Picture included. We immediately left the room and headed back to the front desk where we were given another room. The 2nd room was good and seemed clean but unfortunately that first impression really turned us off. I stayed at a Quality Inn last year in Victoria,BC and had an awful experience there as well. However, it looked like the reviews for this one were quite good so I took another chance but never again. The experience here made my skin crawl- i don’t know how it is possible to leave a room looking like that for guests arriving!
Stayed 1 night in May 2025

6/10 Okay

Bert

Travelled with family
Things were fine, nothing special for the price. . The breakfast was poor. No gluten free options at all.
Stayed 2 nights in May 2025

10/10 Excellent

gracie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
front desk ladies were super friendly, food was decent- could use a change in the head but everything else up to standards. room was very clean. no complaints at all great 1 night stay!
Stayed 1 night in May 2025

8/10 Good

hitesh

Liked: Cleanliness, amenities, property conditions & facilities
Very nice location. Good breakfast
Stayed 2 nights in May 2025

8/10 Good

Romeo, Scarborough

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness

Pool cleanliness

Pool was full of gnats but they were in season
Stayed 2 nights in Apr 2025

10/10 Excellent

Noella

Stayed 1 night in May 2025

10/10 Excellent

Moira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Seraya, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient with easy parking and seamless check in
Stayed 3 nights in May 2025

6/10 Okay

Paul

Disliked: Cleanliness, property conditions & facilities
One of the beds had stained sheets, the carpet was a bit mogul and the breakfast was the worst hotel breakfast I have ever had.
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Stayed 4 nights in May 2025

10/10 Excellent

JENNY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all good!
Stayed 1 night in May 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice just off the hwy to grimsby. great rest stop
Stayed 1 night in May 2025

8/10 Good

Yuliia

Stayed 2 nights in May 2025

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
The TV wasn’t working properly. But it was a nice stay!
Stayed 1 night in May 2025

2/10 Terrible

Charles

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Absolutely nothing good so far…..

Bugs bugs bugs! Small fruit fly type of bug. Told the receptionist and he said it’s normal for this time of the yr. Had to clean the pool myself before we could go in. See pics. Found a bunch on the windowsill and shower. Glad we’re only here for one night. Beds are good enough to sleep on. Haven’t had the breakfast yet but not expecting it to be good. Should probably be a $100 per night hotel.
Stayed 1 night in May 2025

8/10 Good

Mark

Liked: Cleanliness
Stayed 2 nights in May 2025

8/10 Good

annu

Stayed 1 night in May 2025

4/10 Poor

Christina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Loud, flies in pool, and not worth the price.

We stayed on the 2nd floor. It was extremely loud from people hanging in the lobby for several hours because the floor is open. So definitely request to be on the 3rd or 4th floor. The guy working the front desk was not into his job at all. He didnt tell us about where and when breakfast is, where the elevator is, what the password for the wifi is... absolutely nothing! I dont even know how much the deposit was because he didnt say. We used the pool... it was filled with dead flies!! Seems like the staff just sitting around listening to music could have filled their time better by making sure it was clean prior to check in... absolutely filthy. Breakfast was so-so... eggs,sausage, toast... would be nice if they had some fruit available. No issues with the room... mattresses are definitely old but it wasnt the worst sleep. The tv channels are messed up... 300s to 800s, and no channel guide available so i don't know what kind of shady cable theyre using but it was weird. For 180 a night, it was definitely too much. I feel like i should be given a refund for the obnoxious group in the lobby that kept my infant up until after 11pm.
Stayed 1 night in May 2025

10/10 Excellent

Seraya, Edmonton

Stayed 1 night in May 2025