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Sandman Hotel Hamilton

3.5 star property
VIP Access

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Photo gallery for Sandman Hotel Hamilton

2 restaurants, breakfast, lunch, dinner served; American cuisine
Indoor pool
Exterior
Front of property
Business centre

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Laundry
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
560 Centennial Parkway North, Hamilton, ON, L8E 0G2
  • Place, Confederation Park
    ‪8 min walk‬
  • Place, Wild Waterworks
    ‪11 min walk‬
  • Place, Eastgate Square Mall
    ‪19 min walk‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(35 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(23 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 1 King Bed with Sofa bed, Kitchenette

Standard Suite, 1 King Bed with Sofa bed, Kitchenette | 1 bedroom, premium bedding, in-room safe, desk

Standard Suite, 1 King Bed with Sofa bed, Kitchenette

8.0 out of 10
Very good
(11 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 1 King Bed, Kitchen

Standard Suite, 1 King Bed, Kitchen | 1 bedroom, premium bedding, in-room safe, desk

Standard Suite, 1 King Bed, Kitchen

9.6 out of 10
Exceptional
(16 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(49 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Sofa Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Sofa Bed

8.4 out of 10
Very good
(22 reviews)
  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Accessible Room, 1 King Bed

Accessible Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Accessible Room, 1 King Bed

9.0 out of 10
Wonderful
(17 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Sandman Hotel Hamilton

Hotel in Hamilton with 2 restaurants and 24-hour fitness centre
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and Access to hot tub are on-site.
Sandman Hotel Hamilton offers 209 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Hamilton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us they can't get enough of Sandman Hotel Hamilton's great location. During your stay, you're just a quick walk from Confederation Park. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Denny's Restaurant, a family restaurant that serves American cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and a car charging station
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Within a 15-minute walk of Confederation Park and Lake Ontario
  • Pets welcome for a fee (restrictions apply)
Sandman Hotel Hamilton offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

You'll find a 24-hour business centre on site. The business-friendly Sandman Hotel Hamilton also features a vending machine, dry cleaning/laundry services, and room service (during limited hours). Free self parking is available.

This 3.5-star Hamilton hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8 AM to noon.
Denny's Restaurant – This family restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Moxies – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8 AM to noon for a fee: CAD 10 to 30 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Denny's Restaurant
  • Moxies

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Limited room service
  • Microwave

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 30 per person
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sandman Hamilton
Sandman Hotel Hamilton Ontario
Sandman Hotel Hamilton Hotel
Sandman Hotel Hamilton Hamilton
Sandman Hotel Hamilton Hotel Hamilton

Sandman Hotel Hamilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 874 out of 1471 reviews
Rating 8 - Good. 362 out of 1471 reviews
Rating 6 - Okay. 143 out of 1471 reviews
Rating 4 - Poor. 46 out of 1471 reviews
Rating 2 - Terrible. 46 out of 1471 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kathy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at the Sandman Hotel in Stoney Creek. The hotel was very clean and modern, with a comfortable atmosphere that made it easy to relax. One of the best features is the convenience—having both Denny’s and Moxie’s attached to the hotel meant I didn’t have to go far for meals. On top of that, the Walmart and Dollar Tree are in the same parking lot, which made it super easy to pick up anything I needed. Overall, a great location with everything right at your fingertips.
Stayed 1 night in Aug 2025

10/10 Excellent

Timothy, Oil City

Stayed 1 night in Aug 2025

10/10 Excellent

Concepcion

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Marie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Aug 2025

6/10 Okay

Laura

Stayed 1 night in Aug 2025

6/10 Okay

Michael, Waterloo

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Room 504 is designed for accessibility. The shower - meant to be walk in - is not designed quite right - maybe the curtain should go all the way to the ground. The carpet outside the bathroom was soaked when I arrived - and not 100% sure but there was something that looked like mold (white powdery) so it has been wet for a while. I would have complained but I checked in very late and just wanted to sleep. The bathroom sink is clogged - it drain extremely slowly. The door does not lock with the deadbolt. The deadbolt hole is about 1/4” out of alignment!!! It’s not even close. They positioned the head of the bed so that it aligns with the door so the light of the hallway shines right in your eyes when facing towards the door - very bright - had to put a towel there to block. The room was clean and the bed was very comfortable- thankfully. I attempted to complain to the front desk upon checkout but there was only a big sign saying out your keys in this box. I waited a bit … no bell to ring for service - I suspect there is a camera - but not at all welcoming or secure for that matter. I have pictures - but this review option does not have this option. I will likely not come back.
Stayed 1 night in Aug 2025

10/10 Excellent

Viridiana

Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Ma. Hernando M.

Liked: Cleanliness, staff & service, property conditions & facilities
quite room
Stayed 1 night in Aug 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service
Average hotel. Not enough movie channels on TV
Stayed 1 night in Aug 2025

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Greg

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again!!!!!

Will never stay at this hotel again. Kids running up and down main hallway ( No staff at front desk available ) When bringing up matter to front desk on checkout , told "we are family friendly , so its expected Dogs in gym -when matter brought to staff when checking out , told "we are pet friendly" , so I assume I have to deal with it. Front desk staff seem to stay behind closed doors in their office since they aren't out front to greet people ( guess thats their way of not dealing with complaints or issues ) We had stayed at Sandmans suites out west and their staff and facilities were excellent Do yourself a favor and stay elsewhere!!!!!
Stayed 1 night in Aug 2025

6/10 Okay

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
My first room the air conditioner didn’t work so they moved me to another room and the tv didn’t work in the second room so Jerry moved me to a third room.Jerry checked each problem out personally.He ran the front desk and took 50% off of 1 of my 2 rooms. He was very nice because I didn’t ask for a discount
Stayed 1 night in Aug 2025

4/10 Poor

Pooja

Stayed 1 night in Aug 2025

10/10 Excellent

Heather, Queensbury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this hotel! From the moment I arrived, the customer service was outstanding—friendly, attentive, and genuinely welcoming. I was pleasantly surprised with a complimentary room upgrade, which made the stay even more special. The room was clean, spacious, and well-appointed, with everything I needed for a comfortable visit. The amenities were great overall, and I especially appreciated the hot tub after a long day. The only downside was that the chlorine level seemed a bit high, which made it less relaxing than expected. Still, that was a small issue in an otherwise fantastic experience. I would definitely stay here again and highly recommend it to others.
Stayed 2 nights in Aug 2025

8/10 Good

Mehriar

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Len

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Modern, clean, convenient, with an excellent Moxies for dining.
Stayed 1 night in Aug 2025

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm welcome and we got the upgrade
Stayed 2 nights in Aug 2025

4/10 Poor

Suman

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed at many Sandman branches, but this experience has been unacceptable. I booked for 2 nights and had to change rooms twice because of cleanliness issues. When I asked for another change or proper cleaning, staff argued instead of helping. This is not acceptable service.
Stayed 2 nights in Aug 2025

6/10 Okay

Nkem

Travelled with partner
Liked: Staff & service
Decent
Stayed 2 nights in Aug 2025

10/10 Excellent

Deborah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect mid way point between Niagara FALLS, AND THE RIPLEYS AQUARIUM.. easy access, staff exceptional, and professional.. extremely clean lodging... Modern.. wanted for nothing. Will difinetly use again. In this area. ..... Ty
Stayed 1 night in Aug 2025

10/10 Excellent

Ryan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service good staff in a not so nice area
Stayed 5 nights in Jun 2025

4/10 Poor

Larry

Travelled with family
We were given a room nest to an ice machine, at 5:30 am people started filling coolers for early departures. The room was also a handicap room which we did not need or want
Stayed 1 night in Aug 2025

10/10 Excellent

Hanka

Stayed 1 night in Aug 2025