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TownePlace Suites by Marriott Hamilton

3.5 star property

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Photo gallery for TownePlace Suites by Marriott Hamilton

Property amenity
Studio, 1 King Bed, Non Smoking | 1 bedroom, desk, laptop workspace, blackout curtains
Point of interest
Studio, 1 King Bed, Non Smoking | 1 bedroom, desk, laptop workspace, blackout curtains
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Pet-friendly
  • 24/7 front desk
  • Kitchen

Explore the area

Map
1195 UPPER JAMES STREET, Hamilton, ON, L9C3B2
  • Mohawk College
    ‪3 min drive‬
  • FirstOntario Centre
    ‪7 min drive‬
  • McMaster University
    ‪8 min drive‬
  • Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪11 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | 1 bedroom, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(51 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking | 1 bedroom, desk, laptop workspace, blackout curtains

Studio, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(34 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express Hamilton Upper James by IHG

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (219)
The price is €122
for 1 room
includes taxes & fees
5 Aug - 6 Aug
Holiday Inn Express Hamilton Upper James by IHG

About this property

TownePlace Suites by Marriott Hamilton

Eco-certified hotel with free breakfast and 24-hour business centre
This smoke-free hotel features an indoor pool, a 24-hour business centre and a microwave in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. Weekly housekeeping is available.
TownePlace Suites by Marriott Hamilton offers 125 accommodations with coffee/tea makers and an iron/ironing board. Accommodation at this 3.5-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower.

150-cm LCD televisions come with premium cable channels and pay-per-view films. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 12 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

TownePlace Suites by Marriott Hamilton's great location gets high marks from our customers. During your stay, you'll be close to Art Gallery of Hamilton. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 2 meeting rooms
  • Guests have great things to say about the location and the helpful staff
  • 7 minutes by car from Albion Falls and 7 minutes from Art Gallery of Hamilton
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and 2 meeting rooms are available. Free breakfast is available daily. An indoor pool, barbecue grills, and multilingual staff are also featured at the eco-certified TownePlace Suites by Marriott Hamilton. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Hamilton hotel is smoke free.

Guests are served a free continental breakfast daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Biodegradable coffee stirrers available
  • Built in 2020
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 150-cm LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • Pets: CAD 30.00 per accommodation, per night (maximum CAD 30 per stay), plus a one-time cleaning fee of CAD 150.00
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30.00 per accommodation, per night (maximum CAD 30 per stay) plus a one-off CAD 150.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at TownePlace Suites by Marriott Hamilton.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Towneplace Suites Hamilton
TownePlace Suites by Marriott Hamilton Hotel
TownePlace Suites by Marriott Hamilton Hamilton
TownePlace Suites by Marriott Hamilton Hotel Hamilton

TownePlace Suites by Marriott Hamilton Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 495 out of 657 reviews
Rating 8 - Good. 112 out of 657 reviews
Rating 6 - Okay. 27 out of 657 reviews
Rating 4 - Poor. 14 out of 657 reviews
Rating 2 - Terrible. 9 out of 657 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carol-Ann

Stayed 1 night in Apr 2025

10/10 Excellent

Erwin

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet building. Exceptionally clean. Very Friendly Staff !!
Stayed 1 night in Apr 2025

10/10 Excellent

Jun hua

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, a bit small but very clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Omolola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambience was everything! Their breakfast was fresh and presentation was perfect
Stayed 1 night in Apr 2025

10/10 Excellent

Newman

Liked: Cleanliness, staff & service, property conditions & facilities
The service
Stayed 5 nights in Mar 2025

10/10 Excellent

jeannie

Travelled with family
Liked: Cleanliness, amenities
Wonderful very clean
Stayed 2 nights in Mar 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Chrissy

Liked: Cleanliness, staff & service, property conditions & facilities
Short window for breakfast. It was i
Stayed 1 night in Mar 2025

10/10 Excellent

Sourasith

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were here for 5 nights with kids. For its price this is one of the best hotel we’ve ever stayed. Would definitely stay here again for our next visit !
Stayed 5 nights in Mar 2025

8/10 Good

kelly

N
Stayed 1 night in Mar 2025

10/10 Excellent

Aleshia

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Feb 2025

6/10 Okay

Diana

Liked: Cleanliness, room comfort
Disliked: Staff & service
When I booked, I requested pet friendly room 104 or 106 south side of hotel. Around 1pm, I called the hotel to ask if our room would be ready by 3pm and was told yes. We arrived at shortly after 3pm and no room on south side yet cleaned, ready for us. We opted to take an available room facing the north side since. I guess I should have been more specific on the phone when I called 2 hours ahead.
Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff from check in to breakfast to check out. Exceeded our expectations!
Stayed 1 night in Feb 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to many things and very clean and new property
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Emilio

Stayed 1 night in Feb 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This property is always impeccably clean, the staff are extremely gracious, the beds are comfortable and the free breakfast is awesome!
Stayed 2 nights in Jan 2025

10/10 Excellent

paseon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and check in was quick and easy. Staff at check in made us feel welcome.
Stayed 1 night in Jan 2025

8/10 Good

Denise

Stayed 1 night in Jan 2025

8/10 Good

Julia

While we enjoyed the hotel and the staff was excellent, the breakfast was disappointing. The coffee was awful. No juices at the breakfast, machine out of order. Hopefully this could be improved.
Stayed 3 nights in Dec 2024

8/10 Good

Cosme

Liked: Cleanliness, staff & service, property conditions & facilities
Room is very sanitary
Stayed 3 nights in Jan 2025

10/10 Excellent

Squarge

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionists are very professional
Stayed 2 nights in Dec 2024

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Add eatery
Stayed 1 night in Dec 2024

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Dec 2024

10/10 Excellent

yi

Stayed 1 night in Dec 2024