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Waterfront Hotel Downtown Burlington

3.0 star property

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Photo gallery for Waterfront Hotel Downtown Burlington

Lunch and dinner served
Fireplace
Superior Room, 2 Queen Beds (Park View) | Desk, iron/ironing board, free cots/infant beds, rollaway beds
Breakfast area
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Room service
  • Bar

Explore the area

View in a map
2020 Lakeshore Road, Burlington, ON, L7R4G8
  • Place, Spencer Smith Lakefront Park
    ‪1 min walk‬
  • Place, Burlington City Hall
    ‪3 min walk‬
  • Place, Burlington Art Centre
    ‪6 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (City View)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed (City View)

8.4 out of 10
Very good
(55 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View) | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Superior Room, 1 King Bed (Park View)

8.4 out of 10
Very good
(159 reviews)
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (City View)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds (City View)

8.8 out of 10
Excellent
(54 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View) | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Superior Room, 2 Queen Beds (Park View)

8.4 out of 10
Very good
(115 reviews)
  • 30 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Hampton Inn & Suites by Hilton Burlington Toronto
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, 894 reviews
The price is €101
includes taxes & fees
7 Dec - 8 Dec
Hampton Inn & Suites by Hilton Burlington Toronto

About this property

Waterfront Hotel Downtown Burlington

Hotel with an indoor pool, 3-minute walk to Lake Ontario
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and self parking. Housekeeping is available on request.
Waterfront Hotel Downtown Burlington offers 129 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

This Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The shopping around Waterfront Hotel Downtown Burlington gets high marks from our customers. During your stay, you're just a quick walk from Lake Ontario. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Lake Ontario and 14 minutes by car from TD Coliseum
  • Pets welcome for a fee
Waterfront Hotel Downtown Burlington offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 5005 square feet (465 square metres) and includes conference space. The business-friendly Waterfront Hotel Downtown Burlington also features multilingual staff, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.

The Port House Social Bar – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 22 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5,005 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Waterfront Hotel Downtown Burlington Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1327 out of 2443 reviews
Rating 8 - Good. 593 out of 2443 reviews
Rating 6 - Okay. 302 out of 2443 reviews
Rating 4 - Poor. 111 out of 2443 reviews
Rating 2 - Terrible. 110 out of 2443 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Mazen

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Sam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Parking was a nightmare on weekends asthe hotel does not own the parking area.
Stayed 2 nights in Aug 2025

6/10 Okay

Larry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was in a great location, right on the lake. Nice patio to sit out on, have a drink (restaurant attached to hotel). What I didn’t appreciate was have to pay $20.00 to park! I don’t recall when I booked the hotel being informed parking was not included. Also, the parking lot was a municipal lot shared with people going to the beach, shopping and going to restaurants near by, we were very lucky to get a spot. Hotel staff just shrugged their shoulders and offered no options if the lot was full (staff on duty Aug 9th). This morning (staff on duty Aug 10th) did recommend alternate parking options.
Stayed 1 night in Aug 2025

4/10 Poor

Lloyd

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Overall. I was not happy with my stay.
Stayed 2 nights in Aug 2025

6/10 Okay

Marc

Stayed 1 night in Aug 2025

10/10 Excellent

Ma Daisy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Joana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view of the water. Peaceful. Staff was very friendly! Wish there were some drawers though, especially for those staying for more than a day. Could use the extra storage for clothes and devices.
Stayed 2 nights in Aug 2025

8/10 Good

Stinicah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

4/10 Poor

Svetlana, Santo Domingo

Liked: Cleanliness, property conditions & facilities
El hotel es muy básico. Lo mínimo necesario. En 3 noches solo nos pusieron un juego de los gastables en el baño. El desayuno muy típico americano, ofrece variedad mínima. No había frutas pero agradable sentarse frente al lago para desayunar
Stayed 3 nights in Aug 2025

10/10 Excellent

Moutasem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 1 night in Aug 2025

6/10 Okay

Ehab

Travelled with family
Hotel is decent and staff is friendly. Location is really good, carpets in room can be cleaner but beds are comfy. Getting clean water in the hotel was a challenge as no fountains are around and only tap water is in the washrooms.
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Area is walkable
Stayed 1 night in Aug 2025

4/10 Poor

Stephanie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great location, very close to water and wedding venue. However rooms are dated. My shower had mold all over the ceiling which is pretty gross. For the money they charge they should update it
Stayed 2 nights in Aug 2025

10/10 Excellent

Mahtab

Travelled with partner
Liked: Amenities
Recommend.
Stayed 1 night in Jul 2025

6/10 Okay

Corey

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick business overnight trip

Fast and friendly front desk staff. Location excellent for dinning and shopping. Convenient parking.
Stayed 1 night in Jul 2025

6/10 Okay

Samin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We picked this location for the waterfront location and closeness to the downtown Burlington. It was good for one night stay. We would not recommend the breakfast but there are lots of options around the hotel to enjoy your meal.
Stayed 1 night in Jul 2025

8/10 Good

Stenard, Riverview

Liked: Cleanliness, staff & service, property conditions & facilities
Property was within walking distance of a variety of stores. The paid parking is something thag needs to be addressed, because they charge per night whether you have a spot to park or not. That’s a problem. Otherwise it was an okay stay, there’s no hot tub and the gym equipment is lacking.
Stayed 6 nights in Jul 2025

10/10 Excellent

Geoff

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicest midrange hotel for surroundings if travelling with your canine companion.
Stayed 1 night in Aug 2025

8/10 Good

Derek, Royston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Ka Chung

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay!! Will come back again!!
Stayed 1 night in Apr 2025

8/10 Good

Clinton, Rosebery

Liked: Cleanliness, staff & service, property conditions & facilities
Good place, room a little tired
Stayed 1 night in Aug 2025

4/10 Poor

Brian, Burlington

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Parking is not guaranteed! Depending on what is happening in the area, which is a very popular place to visit, you can be find there's no place to park in their shared parking area with the visitors to this popular area. They will remove parking fee if you can't find a place to park, how nice of them. They should have 1/2 of the parking reserved for the hotel, this would solve the problem. Plus, restaurant sucks, food ad drinks are very expensive with low quality ingredients. Soup is the best deal, get that and avoid all other food items is my advice. You are paying to get a nice view of the lake, its right on the lake, so location is ideal. Good pizza in the area, eat in your room on in the large park next door if you are looking for the same view without the expense of eating there.
Stayed 2 nights in Aug 2025

2/10 Terrible

Pallavi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst experience. Rude staff. On check on they commit different things and later on they shout and get rude. 0 customer service and no patience to listen to customer. Paula on front desk was really rude. Management of hotel can check the camera aa well. Or i have the video yo share.
Stayed 2 nights in Aug 2025