Waterfront Hotel Downtown Burlington

3.0 star property

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Photo gallery for Waterfront Hotel Downtown Burlington

Lunch and dinner served
Fireplace
Interior
Superior Room, 2 Queen Beds (Park View) | Desk, iron/ironing board, free cots/infant beds, rollaway beds
Breakfast area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Room service
  • Bar
  • Pet-friendly
  • Gym

Explore the area

View in a map
2020 Lakeshore Road, Burlington, ON, L7R4G8
  • Spencer Smith Lakefront Park
    ‪1 min walk‬
  • Burlington City Hall
    ‪3 min walk‬
  • Burlington Art Centre
    ‪6 min walk‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪43 min drive‬

Room options

Standard Room, 2 Queen Beds (City View)

8.6 out of 10
Excellent
(50 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed (Park View)

8.4 out of 10
Very good
(152 reviews)
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Queen Beds (Park View)

8.4 out of 10
Very good
(112 reviews)
  • 30 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (City View)

8.4 out of 10
Very good
(53 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Waterfront Hotel Downtown Burlington

Eco-certified hotel with 24-hour fitness centre and 24-hour business centre
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and self parking. Housekeeping is available on request.
Waterfront Hotel Downtown Burlington offers 129 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

This Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The shopping around Waterfront Hotel Downtown Burlington gets high marks from our customers. During your stay, you're just a quick walk from Lake Ontario. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Just a 3-minute walk from Lake Ontario and 14 minutes by car from TD Coliseum
  • Pets welcome for a fee
Waterfront Hotel Downtown Burlington offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 5005 square feet (465 square metres) and includes conference space. The eco-certified Waterfront Hotel Downtown Burlington also features multilingual staff, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.

The Port House Social Bar – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 22 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5,005 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per night
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Waterfront Hotel Downtown Burlington Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1302 out of 2429 reviews
Rating 8 - Good. 597 out of 2429 reviews
Rating 6 - Okay. 300 out of 2429 reviews
Rating 4 - Poor. 117 out of 2429 reviews
Rating 2 - Terrible. 113 out of 2429 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice room and great location.
Stayed 1 night in Jun 2025

8/10 Good

Marianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Mahtab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so nice and clean, and it had the best view of the lake. The staff were friendly, and everything was well-organized. I really enjoyed my stay and would definitely come back again
Stayed 1 night in Jun 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
nice place
Stayed 4 nights in May 2025

10/10 Excellent

Billie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Kristyn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is in a great location, near the waterfront. The breakfast had great options and beautiful location to sit, but the hot food was hardly warm. The room had a dirty ice bucket with old gum in it (we left it in the hall and it got cleaned) and the shower wouldn’t drain quickly, standing in water, so guessing it is clogged. Other than these random things, the hotel was very clean.
Stayed 2 nights in Jun 2025

10/10 Excellent

SM

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Lakefront
Stayed 3 nights in May 2025

10/10 Excellent

chellie

Stayed 3 nights in May 2025

8/10 Good

kalu

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Rey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay, loved everything about the hotel, the bar, the view, the park, & all the food places around. 10/10 recommend
Stayed 1 night in Jun 2025

10/10 Excellent

julie kim, Pincourt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place with gorgeous waterfront park. Parking was a near impossible so they let us stay overnight in the check in spot. Really nice friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Selam

Stayed 1 night in May 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Recommend it
Stayed 1 night in Jun 2025

10/10 Excellent

RICHARD, ST JAMES

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 7 nights in May 2025

4/10 Poor

Salma

Stayed 3 nights in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
just a nice location & group working there
Stayed 1 night in May 2025

10/10 Excellent

Karina Cristiane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very good! The location is awesome.
Stayed 1 night in May 2025

8/10 Good

Julie, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jun 2025

2/10 Terrible

Micheal

Stayed 1 night in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am thankful for the amazing view of Lake Ontario!!
Stayed 2 nights in Jun 2025

8/10 Good

Muhammad Naveed

Travelled with family
Liked: Cleanliness, amenities
Good lake view
Stayed 1 night in Jun 2025

10/10 Excellent

Kathy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The location on the waterfront is great and the hotel was clean and the staff very friendly.
Stayed 1 night in May 2025

4/10 Poor

Adam

Liked: Cleanliness, room comfort
Arrived late and found in the morning our ‘Park View’ room was a view of a fence and a bush. Then we went for breakfast….. it was what I expect in a youth hostel with Covid 19 restrictions still in force, it was dire, everything is throw away, utterly environmentally unfriendly! The omelettes were so processed & out of a packet. The coffee was pretty unpleasant & the sign for breakfast was tacky & old. We did query the room & a discount for our next stay was offered along with a $20 reduction. Appreciated but we’re from oversea so won’t be around to use the discount.
Park View……
Covid 19 Style with no environmentally friendly considerations.
How long has this been hanging there?
Stayed 1 night in Jun 2025

8/10 Good

Marc

Stayed 4 nights in May 2025

8/10 Good

Theresa

Stayed 1 night in May 2025