Waterfront Hotel Downtown Burlington

3.0 star property

Choose dates to view prices

Photo gallery for Waterfront Hotel Downtown Burlington

Lunch and dinner served
Breakfast area
Interior
Superior Room, 2 Queen Beds (Park View) | Desk, iron/ironing board, free cots/infant beds, rollaway beds
Fireplace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Room service
  • Bar

Explore the area

View in a map
2020 Lakeshore Road, Burlington, ON, L7R4G8
  • Place, Spencer Smith Lakefront Park
    ‪1 min walk‬
  • Place, Burlington City Hall
    ‪3 min walk‬
  • Place, Burlington Art Centre
    ‪6 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪35 min drive‬

Room options

Standard Room, 1 King Bed (City View)

8.4 out of 10
Very good
(56 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed (Park View)

8.4 out of 10
Very good
(159 reviews)
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds (City View)

8.6 out of 10
Excellent
(56 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 2 Queen Beds (Park View)

8.4 out of 10
Very good
(116 reviews)
  • 30 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Waterfront Hotel Downtown Burlington

Hotel in Burlington with 24-hour fitness centre and 24-hour business centre
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and self parking. Housekeeping is available on request.
Waterfront Hotel Downtown Burlington offers 129 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

This Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The shopping around Waterfront Hotel Downtown Burlington gets high marks from our customers. During your stay, you're just a quick walk from Spencer Smith Lakefront Park. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Spencer Smith Lakefront Park and 3 minutes on foot from Lake Ontario
  • Pets welcome for a fee
Waterfront Hotel Downtown Burlington offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 5005 square feet (465 square metres) and includes conference space. The business-friendly Waterfront Hotel Downtown Burlington also features multilingual staff, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.

The Port House Social Bar – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 22 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5,005 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per night
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Reviews

Waterfront Hotel Downtown Burlington Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 1339 out of 2458 reviews
Rating 8 - Good. 599 out of 2458 reviews
Rating 6 - Okay. 305 out of 2458 reviews
Rating 4 - Poor. 108 out of 2458 reviews
Rating 2 - Terrible. 107 out of 2458 reviews

Reviews

10/10 Excellent

Fariba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, facility and location
Stayed 1 night in Aug 2025

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location on the water. Beside a park and great shopping. Only issue was no guaranteed parking.
Stayed 2 nights in Aug 2025

6/10 Okay

Allane, Campbellville

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Said it was Lakeview and I paid extra but as I used Expedia I find I get put in the worst room in a category. I was put in room 218 - sure lake view when the tree in front of the window has no leaves. I don’t want the tree to be cut down just so they can make more per night but please truth in advertising. Then parking - it was ribfest and the hotel has sold its parking area so although they had a parking attendant who did his did as best as he could there were no spots so we parked at the end of a row where there was no spot making our vehicle open to being clipped all for 22 extra dollars. My daughter and I went out after we got our bags into the room and waited for someone to leave so we could stand in their spot waiting for a proper spot. Room was ok but not enough light. Couldn’t read. Breakfast was good.
Lake view allegedly.  We paid extra.  Don’t do it if you’re booking through Expedia.
Stayed 1 night in Aug 2025

8/10 Good

Kaitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only issue was with the parking. There was none available on site, so I had to park a block away. Not a big deal but would have been nice to know.
Stayed 1 night in Aug 2025

8/10 Good

April

Liked: Staff & service, amenities, property conditions & facilities
Overall, content with my stay :) I wish I could have had the capability to connect my phone to the TV for streaming but we couldn't figure that out. Really, that was the only issue.
Stayed 4 nights in Aug 2025

10/10 Excellent

Kamar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price and service are great
Stayed 1 night in Aug 2025

10/10 Excellent

Rhodora

Liked: Cleanliness, staff & service, property conditions & facilities
amazing location
Stayed 1 night in Aug 2025

10/10 Excellent

KWAN-WA

Stayed 1 night in Aug 2025

8/10 Good

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here before and appreciate the value and location. Pay parking can be pricey but overall a good choice.
Stayed 1 night in Aug 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Only issue was parking Saturday night. Spent 30 mins looking for parking and ended up having to park in unloading area
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Samantha

Stayed 2 nights in Aug 2025

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Great location.
Stayed 1 night in Aug 2025

10/10 Excellent

Stella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful hotel on the lakeside and in a hustling Downtown Burlington. This hotel was amazing, very helpful staff, very clean rooms, and the Breakfast was pretty decent.
Stayed 3 nights in Aug 2025

10/10 Excellent

Abe

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view
Stayed 1 night in Aug 2025

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities
Management was unwilling to accommodate and emergency Cancelation after booking for only 5 minutes and new information about the hotel came to our attention.
Stayed 1 night in Aug 2025

8/10 Good

Chris

Travelled with partner
Liked: Amenities
Good spot right on the lake front
Stayed 8 nights in Aug 2025

10/10 Excellent

Katherine

Stayed 1 night in Aug 2025

10/10 Excellent

Yip Wing

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Mary-Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a great location. Front desk staff was very friendly and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Judith

Stayed 3 nights in Aug 2025

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked our stay, we keep the name in mind if we ever come back :)
Stayed 2 nights in Aug 2025

10/10 Excellent

Meng

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Friendly and supportive front desk. We enjoyed the breakfast and the beautiful view the most!
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay!
Stayed 1 night in Aug 2025