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Waterfront Hotel Downtown Burlington

3.0 star property

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Photo gallery for Waterfront Hotel Downtown Burlington

Lunch and dinner served
Fireplace
Interior
Indoor pool
Staircase

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
2020 Lakeshore Road, Burlington, ON, L7R4G8
  • Place, Spencer Smith Lakefront Park
    ‪1 min walk‬
  • Place, Burlington City Hall
    ‪3 min walk‬
  • Place, Burlington Art Centre
    ‪6 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (City View)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed (City View)

8.6 out of 10
Excellent
(64 reviews)
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View) | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Superior Room, 1 King Bed (Park View)

8.4 out of 10
Very good
(169 reviews)
  • Lake view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (City View)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds (City View)

8.6 out of 10
Excellent
(61 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View) | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Superior Room, 2 Queen Beds (Park View)

8.4 out of 10
Very good
(120 reviews)
  • Lake view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Waterfront Hotel Downtown Burlington

Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and self parking. Housekeeping is available on request.
Waterfront Hotel Downtown Burlington offers 129 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

This Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The shopping around Waterfront Hotel Downtown Burlington gets high marks from our customers. During your stay, you're just a quick walk from Spencer Smith Lakefront Park. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Spencer Smith Lakefront Park and 3 minutes on foot from Lake Ontario
  • Pets welcome for a fee
Waterfront Hotel Downtown Burlington offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 5005 square feet (465 square metres) and includes conference space. The business-friendly Waterfront Hotel Downtown Burlington also features multilingual staff, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.

The Port House Social Bar – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 22 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5,005 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Waterfront Hotel Downtown Burlington Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1368 out of 2507 reviews
Rating 8 - Good. 615 out of 2507 reviews
Rating 6 - Okay. 311 out of 2507 reviews
Rating 4 - Poor. 110 out of 2507 reviews
Rating 2 - Terrible. 103 out of 2507 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Kent

Travelled with partner
Liked: Cleanliness, staff & service
Did not use air conditioning. Room was clean. Didn’t interact with staff beyond front desk at check in.
Stayed 1 night in Nov 2025

8/10 Good

Mohamed

Liked: Cleanliness, amenities, property conditions & facilities
The clean, comfortable room with a view of the lake stood out. The welcoming agent at the desk could have exuded more warmth. The hefty overnight parking fee was unexpected.
Stayed 1 night in Dec 2025

8/10 Good

Jeff

Stayed 1 night in Nov 2025

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything that I expected. Clean, comfortable and affordable. Thank you.
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2025

8/10 Good

Andrew

Stayed 2 nights in Nov 2025

6/10 Okay

Joanne

Stayed 2 nights in Nov 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was clean and had everything required for a comfortable stay. Breakfast was busy and strange set up as there's nowhere to sit other than in the reception area but we just took breakfast back to our room. Parking lot not big enough so took a while to find a spot but overall, hotel is ideally situated and great value for money.
Stayed 1 night in Oct 2025

8/10 Good

Mandeep

Stayed 1 night in Nov 2025

6/10 Okay

Timothy, Belfountain

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Outlets on night stand did not work unless the light near it was on!! Hot water failure prohibited me from having a shower.
Stayed 1 night in Nov 2025

10/10 Excellent

Judy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable stay. Close to everything!
Stayed 1 night in Nov 2025

8/10 Good

Pamela

Stayed 1 night in Nov 2025

2/10 Terrible

Kaleigh

I wasn’t able to stay due to a family emergency and the hotel refused to work with Expedia to return any portion of my fees back to me.
Stayed 4 nights in Nov 2025

8/10 Good

Stephen

Stayed 1 night in Nov 2025

10/10 Excellent

Rodrigo

Stayed 1 night in Nov 2025

6/10 Okay

Gabrielle

Travelled with partner
Bed was comfortable but bathroom was run down. TV was large but picture quality was horrible. Breakfast ran out early and was not replaced - limited options remained. Good location.
Stayed 1 night in Nov 2025

10/10 Excellent

Frances

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming, clean and nicely decorated!
Stayed 1 night in Nov 2025

6/10 Okay

Jennifer

Travelled with family
The room was clean. The mirror on the wall was cracked and the carpet was dirty. There was a huge orange spider crawling on the couch. Overall the room was dated and smelly.
Stayed 1 night in Nov 2025

6/10 Okay

Oscar

Stayed 1 night in Nov 2025

6/10 Okay

Walter, Bayfield

Stayed 1 night in Aug 2025

10/10 Excellent

Bev

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Breakfast was awesome! Only negative was the lack of enough seating for breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

Bernadine

Stayed 1 night in Nov 2025

8/10 Good

Remy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable room. We had a nice view of the lake. Bed was comfortable. Bathroom amenities were good.
Stayed 1 night in Nov 2025

10/10 Excellent

Kimberley

Stayed 1 night in Nov 2025

6/10 Okay

Lawrence

Stayed 1 night in Oct 2025