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Waterfront Hotel Downtown Burlington

3.0 star property

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Photo gallery for Waterfront Hotel Downtown Burlington

Lunch and dinner served
Fireplace
Breakfast area
Superior Room, 2 Queen Beds (Park View) | Desk, iron/ironing board, free cots/infant beds, rollaway beds
Interior

Popular amenities

  • Parking available
  • Pool
  • Room service
  • Bar
  • Pet-friendly
  • Gym

Explore the area

Map
2020 Lakeshore Road, Burlington, ON, L7R4G8
  • Spencer Smith Lakefront Park
    ‪1 min walk‬
  • Burlington Art Centre
    ‪6 min walk‬
  • FirstOntario Centre
    ‪16 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (City View)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds (City View)

8.6 out of 10
Excellent
(46 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View) | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Superior Room, 1 King Bed (Park View)

8.4 out of 10
Very good
(139 reviews)
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View) | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Superior Room, 2 Queen Beds (Park View)

8.4 out of 10
Very good
(100 reviews)
  • 30 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (City View)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed (City View)

8.6 out of 10
Excellent
(50 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Best Western Plus Burlington Inn & Suites

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.4 out of 5, Excellent, (1015)
The price is €104
for 1 room
includes taxes & fees
7 Aug - 8 Aug
Best Western Plus Burlington Inn & Suites

About this property

Waterfront Hotel Downtown Burlington

Eco-certified hotel with 24-hour fitness centre and 24-hour business centre
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and self parking. Housekeeping is available on request.
Waterfront Hotel Downtown Burlington offers 129 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

This Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The shopping around Waterfront Hotel Downtown Burlington gets high marks from our customers. During your stay, you're just a quick walk from Lake Ontario. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 3-minute walk from Lake Ontario and 14 minutes by car from FirstOntario Centre
  • Pets welcome for a fee
Waterfront Hotel Downtown Burlington offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 5005 square feet (465 square metres) and includes conference space. The eco-certified Waterfront Hotel Downtown Burlington also features multilingual staff, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.

The Port House Social Bar – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Croatian, English, Hindi, Portuguese, Romanian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 22 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5,005 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Waterfront Hotel Downtown Burlington Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1257 out of 2342 reviews
Rating 8 - Good. 576 out of 2342 reviews
Rating 6 - Okay. 285 out of 2342 reviews
Rating 4 - Poor. 114 out of 2342 reviews
Rating 2 - Terrible. 110 out of 2342 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Ankita

Stayed 1 night in Apr 2025

8/10 Good

Narelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely spot

The hotel is right on the water which is lovely. It’s right by a lot of shops and restaurants. The room was a nice size. The bathroom was nice with plenty of hot water. Our first room had a blocked sink so we had to be moved to another one. The breakfast was nice but there were not enough tables to sit at. In warm weather you could sit outside but it was too chilly so everyone was crammed into the foyer with plates on their knees. I’m sure they could have brought a few more tables in.
Stayed 2 nights in Apr 2025

8/10 Good

Cory

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay at the Waterfront Hotel Downtown Burlington! Great value! Would highly recommend!
Stayed 2 nights in Apr 2025

8/10 Good

James

Stayed 1 night in Apr 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is absolutely fantastic
Stayed 1 night in Apr 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service
The pool was not clean it had flies and did jot look clean
Stayed 1 night in Apr 2025

8/10 Good

Jacky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Jasmine

Stayed 1 night in Apr 2025

2/10 Terrible

Randy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I rarely leave negative reviews, but our experience at the Burlington Waterfront Hotel was extremely disappointing and embarrassing. We booked this stay for a special occasion—our anniversary—and included a note in the reservation requesting something small to acknowledge it. Not only was the request completely ignored, but we were also given a room on the first floor directly in front of the lobby. No privacy, tons of noise, and it felt like an afterthought rather than a special stay. To make things worse, the fridge in the room didn’t work, which we only discovered after putting items inside. Not only was this inconvenient, but it was embarrassing given the context of our stay. We had hoped for a relaxing and memorable experience, but instead, we left feeling dismissed and disrespected. For the price and the reputation this hotel has, we expected basic hospitality and a bit of care—neither of which were delivered. I truly hope the management takes guest feedback more seriously in the future.
Stayed 1 night in Apr 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid place to stay for a good price

Good clean room!
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

sahar

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service
Stayed 1 night in Apr 2025

10/10 Excellent

Barbara

Travelled with family
The morning breakfast room was closed at exactly 10am .. it would have been nice if the staff announced that they were closing - I was at the area talking to my friend and turned to get food but could not get in .. several people were there and we all missed out 😕
Stayed 1 night in Apr 2025

10/10 Excellent

clarck

Stayed 2 nights in Apr 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Rabab

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet nice for families amazing and relaxing view,very clean rooms
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Front desk staff were extremely helpful, very friendly and check in was quick
Stayed 1 night in Apr 2025

8/10 Good

Abdulmumin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Donita

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities
Mattresses should be changed. The springs were poking through and I hurt my leg when I got in the bed.
Stayed 2 nights in Apr 2025

6/10 Okay

Pranav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Dale

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Facility needs to be updated. Stains on wallpaper, one of two elevators not working, charging outlets in room did not work.
Stayed 1 night in Apr 2025