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Sheraton Qiandao Lake Resort

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Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Premium bedding, down duvets, individually decorated
Premium Room, 1 King Bed, Lake View | Premium bedding, down duvets, individually decorated
Lobby
Premium bedding, down duvets, individually decorated

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Xin An N Road, Qiandao Lake, Qiandao, Chun An, Hangzhou, Zhejiang, 311700
  • Place, Qiandaohu National Forestry Park
    ‪3 min drive‬
  • Place, Xin'an Dam
    ‪51 min drive‬
  • Place, Meicheng Ancient Town
    ‪58 min drive‬

Room options

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View | Premium bedding, down duvets, individually decorated

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, Garden View

Room, 2 Single Beds, Garden View | Premium bedding, down duvets, individually decorated

Room, 2 Single Beds, Garden View

  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, Lake View

Premium bedding, down duvets, individually decorated

Room, 2 Single Beds, Lake View

  • Lake view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Lake View

Premium bedding, down duvets, individually decorated

Premium Room, 1 King Bed, Lake View

  • Lake view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds, Lake View

Premium bedding, down duvets, individually decorated

Premium Room, 2 Single Beds, Lake View

  • Lake view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed, Lake View

Premium bedding, down duvets, individually decorated

Club Room, 1 King Bed, Lake View

  • Lake view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Suite, 1 Bedroom, Garden View

Club Suite, 1 Bedroom, Garden View | Premium bedding, down duvets, individually decorated

Club Suite, 1 Bedroom, Garden View

  • Garden view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed | Premium bedding, down duvets, individually decorated

Club Suite, 1 King Bed

  • Lake view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed, Lake View

Deluxe Suite, 1 King Bed, Lake View | Premium bedding, down duvets, individually decorated

Deluxe Suite, 1 King Bed, Lake View

  • Lake view
  • 94 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Lake View

Premium bedding, down duvets, individually decorated

Room, 1 King Bed, Lake View

  • Lake view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Indoor pool, outdoor pool
Hilton Hangzhou Qiandao Lake Resort
Hangzhou
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
4.3 out of 5, Excellent, 80 reviews
The price is €76
includes taxes & fees
21 Jun - 22 Jun
Hilton Hangzhou Qiandao Lake Resort

About this property

Sheraton Qiandao Lake Resort

Along with 3 restaurants, this smoke-free hotel has a water park (surcharge) and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a bar/lounge and a sauna are on-site. Change of bedsheets is available on request
Sheraton Qiandao Lake Resort offers 249 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Beds feature down duvets and premium bedding. 37-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

A 24-hour health club and a water park (surcharge) are featured at the hotel. An indoor pool, a seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Sheraton Qiandao Lake Resort, you'll be within walking distance of Xiyuan Wharf. Enjoy features like free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy Regional cuisine while dining at Fishing
  • Buffet breakfast served daily for a fee
  • Wired Internet for a fee
  • Splash around at the water park or swim in the indoor and seasonal outdoor pools
  • Services include a lifeguard on-site, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym, a sauna and a playground
  • Steps from Qiandao Lake and a 3-minute drive from Xiyuan Wharf
  • Airport shuttle service available for a fee
Sheraton Qiandao Lake Resort offers its guests a water park (surcharge), an indoor pool, and a 24-hour health club. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a business centre on site. Event space at this hotel measures 8073 square feet (750 square metres) and includes conference space. A seasonal outdoor pool, a hot tub, and a sauna are also featured at the luxury Sheraton Qiandao Lake Resort. An airport shuttle (available on request) is available for a fee. Self parking is free.

This 5-star Hangzhou hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Fishing – This restaurant specialises in Regional cuisine and serves lunch and dinner.
Lobby Lounge – On-site café.
Feast – This buffet restaurant serves breakfast, lunch and dinner.
Yue – This restaurant serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (CNY 80 per day)
  • Available in some public areas: Free WiFi; wired internet (CNY 20 per hour)

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 12:30 AM on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 158 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Club Lounge
  • Feast
  • Fishing
  • Lobby Lounge
  • Yue

Things to do

  • 24-hour health club
  • Arcade/game room
  • Bicycles
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Water park

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • Indoor pool
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 8,073 square feet of conference space
  • Business centre

Outdoors

  • Barbecue grill
  • On a lake
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Lifeguards
  • Smoking not allowed
  • Some LED lighting used
  • Waste recycling policy

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Qiandao Lake Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 400.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 158 per person
  • Fee for in-room wired Internet: CNY 80 per day (rates may vary)
  • Fee for wired Internet in public areas: CNY 20 per hour (rates may vary)
  • Airport shuttle fee: CNY 7000 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 7000 (one-way), (from 1 to 18 years old)
  • Rollaway bed fee: CNY 400.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Sheraton Qiandao Lake Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in July and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Sheraton Qiandao
Sheraton Qiandao Lake
Sheraton Qiandao Lake Hangzhou
Sheraton Qiandao Lake Resort
Sheraton Qiandao Lake Resort Hangzhou
Sheraton Qiandao Hangzhou
Sheraton Qiandao Lake Hangzhou
Sheraton Qiandao Lake Resort Hotel
Sheraton Qiandao Lake Resort Hangzhou
Sheraton Qiandao Lake Resort Hotel Hangzhou

Sheraton Qiandao Lake Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 45 out of 72 reviews
Rating 8 - Good. 17 out of 72 reviews
Rating 6 - Okay. 6 out of 72 reviews
Rating 4 - Poor. 3 out of 72 reviews
Rating 2 - Terrible. 1 out of 72 reviews

9.2/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Excellent location overlooking the Qiandao lake. Several choices of food. And the breakfast was excellent also.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

🏝️ Impressive Trip in the summer holiday 2025

1. Room space was so enough for 2 adults plus 1 child 2. Balcony was so good for viewing the full of Qiandao Hu (lake) incl. sunrise & sunset, and as well as for drying the laundry, very convenient 3. Indoor/outdoor swimming pool very relaxing, also can be enjoyed the hot spring 4. Breakfast was great, the space was huge, foods were varying and delicious, incl. Chinese/Western/Hot/Cool/salt/sweet etc 5. Walkable at the night around the hotel and lake
Outside at the 1st floor
Backyard
Overviewing the hotel
Sunrise at the balcony
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Lionel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hôtel, personnel à l’écoute et à tout fait pour satisfaire nos demandes. Aménagements extérieurs au top, large choix au buffet du petit déjeuner.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

shu yi

Liked: Cleanliness, property conditions & facilities, room comfort

謝謝禮賓部

非常感謝禮賓部的葛先生Aron 服務親切，很盡力滿足我們提出的需要 讓我們開心的帶回心儀的伴手禮 這次旅行因為他的服務很圓滿 Check in當天櫃檯的小姊姊 也是親切可愛 還介紹周邊的美味餐點 非常棒的旅行體驗
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

JIANFENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

是来千岛湖度假的非常好的酒店

第一次来千岛湖度假住在这个酒店，湖景房的景观非常好，有宽大的阳台，地下停车场，周边餐厅非常多。酒店的整体设施和环境像度假村，早餐一般，希望可以改进。
Stayed 2 nights in May 2024
Verified

10/10 Excellent

JIANFENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

是来千岛湖度假的非常好的酒店

第一次来千岛湖度假住在这个酒店，湖景房的景观非常好，有宽大的阳台，地下停车场，周边餐厅非常多。酒店的整体设施和环境像度假村，早餐一般，希望可以改进。
Stayed 2 nights in May 2024
Verified

10/10 Excellent

David Ki Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
第二次来了，还是见到友善的面孔，熟悉的商务酒店，清洁的居住环境。不冷不热的天气，坐在阳台喝杯红酒，放松一下心情。感觉人生还是美好的…
Stayed 1 night in Nov 2021
Verified

8/10 Good

sihjie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

景觀一絕

這次住的湖景房景觀真的一絕，連浴室泡澡都能看到景觀，房裏的陽台就是賞千島湖日落的好地點！ 早餐選擇也很多，比較可惜是泳池好像沒有在運營，自行車租借也並不方便。
Stayed 2 nights in Jun 2021
Verified

10/10 Excellent

zuyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

家庭出游

非常不错，湖景美丽
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

xian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很好

很好
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

xian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很好

很好
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

huiqin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店很不错，服务好，还免费升级高楼层。早餐很棒
Stayed 2 nights in May 2020
Verified

8/10 Good

Michael Ka Chung

Liked: Cleanliness, staff & service, room comfort

Good but need improvement

service should be trained upto global standard, partners I am using the same standard of other Sharaton Hotel in key cities. Front desk is nice and friendly, but should more proactive, like call the customer to confirm if I have registered membership as well as ask me if I have drive and issue me the parking ticket. In terms of condition, I have to point out the shower facility, which I would like to use handy shower but the forest shower is keep watering on the top. For breakfast, the option is less, taste is not satisfy, personal opinion, but bakery items is very good. For the rest, I would say good.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Matus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel near lake

Very nice hotel near the lake. Rooms were spacious and clean. Breakfast and hotpot dinner were good quality. Employees provided good service.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

房間很大舒適安靜
Stayed 2 nights in Nov 2018
Verified

8/10 Good

TSUI HUA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good, 除了西餐廳選擇太少
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

will come back

Very relaxing stay, view on the lake. breakfast is good. there is outdoor pool and indoor pool and gym. many local restaurant nearby, and the hotel has 3 restaurants. one of them server the local famous dish: fish head soup. it tastes delicious.
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

xi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店设施齐全，位置优越，服务也很到位，整体入住感觉不错。
Stayed 1 night in Jun 2018
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
隔日還續住…門口有掛上請勿打擾…早上10點多就有服務員開門要打掃，睡夢中讓人來不及穿衣服。五星外觀只有一星服務。電話開通撥打外線要等10分鐘。保險箱無法打開也是等了10分鐘。酒店叫的出租車無跳錶…被司機喊價吭錢。住湖景房但晚上一片黑也看不到什麼。這酒店不值得花2500¥高房價入住。
Verified

10/10 Excellent

CHIA-CHU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很不錯的環境

位置不錯，湖景房面對一片開闊的湖水感覺很棒。
Verified

10/10 Excellent

Xujin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

景色优美，服务人员友好，设施齐全！早餐丰盛！儿童游乐园，泳池一应俱全！

景色优美，服务人员友好，设施齐全！早餐丰盛！儿童游乐园，泳池一应俱全！
Verified

8/10 Good

Ng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is ok, just the check in process a bit slow
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great place to visit

Excellent location by the lake and close to the amenities. The hotel was clean, spacious with good leisure facilities. Checking out was not a good experience. It took nearly 20 minutes and it was not clear what we were being charged with. Without the help of a Chinese speaking friend we would not have resolved the issues to our satisfaction.
Stayed 2 nights in Mar 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

推荐入住

酒店环境很安静，不远处就是镇中心，吃饭很方便
Stayed 1 night in Dec 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得入住

地點不錯挺方便的 陽台湖景很好，服務人員素質也不錯，房間打掃時連皮鞋的幫忙擦了，讚一個
Stayed 2 nights in Nov 2017