The Silk Lakehouse, Shangri-La Hangzhou

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Dates

June 2025

July 2025

Romance Room, Lake View | Premium bedding, free minibar items, in-room safe

West Lake Suite | Premium bedding, free minibar items, in-room safe

Indoor pool, open 6:00 AM to 11:00 PM, pool loungers, lifeguards on site

Overview
Rooms
Location
Policies

Popular amenities

Bar
Pool
24/7 front desk
Housekeeping
Laundry
Gym

Explore the area

78 Beishan Road, Hangzhou, Zhejiang, 310007

West Lake
‪1 min walk‬
Zhejiang University Yuquan Campus
‪3 min drive‬
Broken Bridge
‪6 min drive‬
Hangzhou (HGH-Xiaoshan Intl.)
‪53 min drive‬

Similar properties

Parking included
Free WiFi
Restaurant
Air conditioning

for 1 room

includes taxes & fees

2 Jun - 3 Jun

About this property

The Silk Lakehouse, Shangri-La Hangzhou offers 68 air-conditioned accommodations with iPads and minibars (stocked with some free items). Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include laptop-compatible safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at The Silk Lakehouse, Shangri-La Hangzhou, you're just a quick walk from West Lake. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.

Free Wi-Fi (speed: 50+ Mbps)
Enjoy a bite to eat at Living Room by Alan Yu, a fine-dining restaurant with garden views
Buffet breakfast served daily for a fee
Take a swim in the indoor pool
Services include babysitting, supervised childcare and a lifeguard on-site
On-site recreation includes a 24-hour gym, complimentary bicycles and Pilates classes
Steps from West Lake and a 3-minute drive from Zhejiang University Yuquan Campus

The Silk Lakehouse, Shangri-La Hangzhou offers its guests an indoor pool, a 24-hour health club, and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include 3 meeting rooms and limo/town car service. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly The Silk Lakehouse, Shangri-La Hangzhou.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Living Room by Alan Yu – Overlooking the garden, this fine-dining restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Restaurants on site

Living Room by Alan Yu

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests driving to the property should contact this property in advance (e.g. directions)

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at The Silk Lakehouse, Shangri-La Hangzhou

Children and extra beds

Children are welcome.

Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, mobile payments and cash

Mobile payment options include: Alipay and WeChat Pay

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property uses eco-friendly cleaning products

Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions). The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

Pool access available from 6:00 AM to 11:00 PM
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

The Silk Lakehouse, Shangri-La Hangzhou Hotel

The Silk Lakehouse, Shangri-La Hangzhou Hangzhou

The Silk Lakehouse, Shangri-La Hangzhou Hotel Hangzhou