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Edit Hanmer Springs

4.5 star property
VIP Access

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Photo gallery for Edit Hanmer Springs

Relax by the serene pool surrounded by lush greenery and trees.
Stroll through the serene outdoor space, surrounded by lush greenery and beautifully manicured lawns.
Relax in this elegant room with a view, featuring a curved ceiling, arched windows, and a chandelier.
Stately building with a central entrance and columns, set amidst a serene lawn and mature trees.
Enjoy a meal al fresco with a selection of cheeses, charcuterie, and fresh fruits, accompanied by a variety of beverages.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
1 CONICAL HILL ROAD, 1, Hanmer Springs, 7334
  • Hanmer Springs Thermal Reserve
    ‪3 min walk‬
  • Hanmer Heritage Forest
    ‪11 min walk‬
  • Conical Hill
    ‪13 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Snug

Snug | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Snug

8.0 out of 10
Very good
(12 reviews)
  • 23.1 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Dreams

Suite Dreams | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Suite Dreams

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Double Take

Double Take | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Double Take

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for The Edit

The Edit | 1 bedroom, iron/ironing board, free WiFi, bed sheets

The Edit

9.0 out of 10
Wonderful
(15 reviews)
  • 26.4 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Greenhouse

Greenhouse | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Greenhouse

8.6 out of 10
Excellent
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Greenhouse

1 bedroom, iron/ironing board, free WiFi, bed sheets

Greenhouse

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Snug

1 bedroom, iron/ironing board, free WiFi, bed sheets

Snug

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Take

1 bedroom, iron/ironing board, free WiFi, bed sheets

Double Take

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Dreams

1 bedroom, iron/ironing board, free WiFi, bed sheets

Suite Dreams

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for The Edit

1 bedroom, iron/ironing board, free WiFi, bed sheets

The Edit

  • Sleeps 2
  • 1 King Bed

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About this property

Edit Hanmer Springs

Luxury hotel with seasonal outdoor pool and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor tennis court, a seasonal outdoor pool and a business centre. Weekly housekeeping is available.
Edit Hanmer Springs offers 48 accommodations with iPod docking stations and a hairdryer. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Hanmer Springs hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is offered on a weekly basis and change of towels can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor tennis court and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Edit Hanmer Springs's great location. During your stay, you're just a quick walk from Chisholm Park. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy garden views while dining at Isobel's Restaurant
  • Continental breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes an outdoor tennis court
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute walk from Chisholm Park and 4 minutes on foot from Hanmer Springs Thermal Reserve
Edit Hanmer Springs offers its guests an outdoor tennis court and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and a meeting room are available. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Edit Hanmer Springs. Self parking is free.

This 4.5-star Hanmer Springs hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10:30 AM.
Isobel's Restaurant – Overlooking the garden, this restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

Dutch, English, Filipino, German, Hindi, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: NZD 15 to 15 for adults and NZD 15 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Isobel's Restaurant

Things to do

  • Outdoor tennis court
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (weekly)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • At least 80% of food locally-sourced
  • Built in 1932
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • IPod dock

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating
  • Iron/ironing board
  • Portable fan
  • Recycling

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: NZD 50
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: NZD 50

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 50 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 15 to 15 for adults and NZD 15 to 15 for children
  • Early check-in fee: NZD 50 (subject to availability)
  • Late check-out fee: NZD 50 (subject to availability)
  • Rollaway bed fee: NZD 50 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in November and close in April.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hanmer Springs Heritage
Heritage Hanmer Springs
Heritage Hotel Hanmer Springs
Heritage Hanmer Springs Hotel Hanmer Springs
Heritage Hanmer Springs Hotel
Hanmer Springs Hotel
Heritage Hanmer Springs
Edit Hanmer Springs Hotel

Edit Hanmer Springs Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 280 out of 526 reviews
Rating 8 - Good. 164 out of 526 reviews
Rating 6 - Okay. 46 out of 526 reviews
Rating 4 - Poor. 24 out of 526 reviews
Rating 2 - Terrible. 12 out of 526 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Sharyn

Travelled with partner
Liked: Cleanliness, staff & service
Great location. Nice outdoors for events
Stayed 2 nights in Apr 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Cory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely building, staff and service excellent. Looks like the suite we stayed in has been renovated / redecorated recently. A . Love this hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Kolo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property and the surrounding area
Stayed 1 night in Apr 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked 3 nights here and on the first night there was rodent activity (rats I’m guessing) in the walls, the tv is built into the wall and could hear them behind the wardrobe area. I recorded the noises that went for hours until I started banging the walls. Great way to spend time in the room in the wee hours. I approached the lady behind the counter at reception the following morning and informed her about it, she said she will speak to the maintenance team. They offered me another room. I declined and said I will leave. I went and got a couple of hours sleep and reception called me come and see them at reception. The lady behind the counter informed me they will refund the two nights I was not going to stay but not the night I spent in the room of plagues! I said you are kidding right? She said no.
Stayed 3 nights in Apr 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Sarah, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities
Hanmer Springs Hotel has a great central location and the most amazing grounds possible. the food was delicous. The staff were a little difficult to communicate with because of accents and communication issues.
Stayed 2 nights in Apr 2025

8/10 Good

Tara

Travelled with partner
Liked: Cleanliness, staff & service
Nice gardens and location, historic hotel, some furniture is tired. Overall was a good stay, clean comfortable room.
Stayed 1 night in Apr 2025

10/10 Excellent

Noah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is great. Maybe could have better lighting in the rooms but otherwise great

2/10 Terrible

Andrew

Stayed 1 night in Mar 2025

10/10 Excellent

Leonie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happiness In Hanmer Springs

We have stayed here before and it is always fabulous. Big comfortable clean rooms and swimming pool, bar, restaurant are all excellent.
Stayed 1 night in Mar 2025

10/10 Excellent

Glenys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well appointed up market hotel in the centre of the town. Great value for money.
Stayed 1 night in Mar 2025

10/10 Excellent

Jane, Langwarrin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel inside and out in the gardens. Staff were great, had no issues whatsoever. Definitely recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seen this hotel on last visit so decided to book a few nights on this visit. Very friendly and helpful staff. The hotel as an elegant feel about it, the gardens and pool are lovely. As it was warm we ate ourside at the restaurant, we chose to eat in the hotel because its prices were competitive with what was on offer in town. The food was lovely, well cooked and well presented. Continental breakfast was a good start to the day. Our superior king room was spacious and overlooked the garden. We usually book apts but this change to a hotel was a lovely experience, would book again when in hanmer springs
Stayed 2 nights in Mar 2025

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay here, the hotel has such a beautiful garden and we had a very comfortable and relaxing stay, thank you!
Stayed 2 nights in Mar 2025

10/10 Excellent

Judith

Travelled with family
Liked: Staff & service, property conditions & facilities
The outside suite was great in the expansive gardens
Stayed 2 nights in Mar 2025

6/10 Okay

Barrie

Disliked: Room comfort
Stayed 1 night in Mar 2025

4/10 Poor

robert

Stayed 1 night in Mar 2025

4/10 Poor

Daniel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Initial impressions were quite good; location is central to all things within walking distance, the grounds are beautiful, parking was seamless. The real disappointment came around midnight. A group of four drunk individuals camped out in the central lobby directly across from the reception desk. They were loudly yelling, laughing, and overall obnoxious. I attempted calling the front desk to ask they intervene but no one answered. At around 1:15 am, not able to sleep I went out of my room to ask they keep it quiet and ideally go to their room. I was then threatened by one of the party that “I’ll whip you up bad”. I returned to my room, they did leave, but a night was wasted at this hotel. My poor review is based on asking in the morning if they have a night clerk, only to learn yes, and the day clerk was aware of an “unruly” group on the second floor. It was clear they knew who these people were, but did nothing as management to intervene at the expense of patrons who were expecting a nights rest. Horrible customer service. In the end I was not offered so much as an apology. If traveling to Hamner Springs, do the favor of staying elsewhere.
Stayed 1 night in Mar 2025

10/10 Excellent

Meg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a perfect spot. Staff were always friendly and helpful, rooms were clean and comfortable and the grounds are stunning !
Stayed 2 nights in Mar 2025

8/10 Good

Irene

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The main building and surrounding gardens were beautiful. However, our cabin was old and worn out. The bed was comfortable. Staff were very good as well.
Stayed 1 night in Mar 2025

2/10 Terrible

Maureen

Disliked: Staff & service, room comfort

Terrible

We were not given the room that we booked and paid for. Management did not care just said sorry. It was like the broom cupboard. They shouldn't accept reservations if they are full . They need yo skill up on customer service. The breakfast waitress was rude to guests.
Stayed 1 night in Mar 2025

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Great venue, great location, tiny room. Impossible for 2 people to be comfortable in this room.
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025