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The Chalets Motel

4.0 star property

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One Bedroom Spa Chalet (Queen) | View from room
One Bedroom Spa Chalet (Queen) | Premium bedding, individually decorated, individually furnished
Property grounds
One Bedroom Spa Chalet (Queen) | Premium bedding, individually decorated, individually furnished
One Bedroom Spa Chalet (Queen) | Premium bedding, individually decorated, individually furnished

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Laundry room
  • Kitchen

Explore the area

View in a map
56 Jacks Pass Road, Hanmer Springs, 7334
  • Place, Chisholm Park
    ‪3 min walk‬
  • Place, Hanmer Springs Thermal Reserve
    ‪8 min walk‬
  • Place, Conical Hill Walkway
    ‪8 min walk‬

Room options

View all photos for One Bedroom Chalet (Queen)

One Bedroom Chalet (Queen) | Premium bedding, individually decorated, individually furnished

One Bedroom Chalet (Queen)

9.0 out of 10
Wonderful
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for One Bedroom Spa Chalet (Queen)

One Bedroom Spa Chalet (Queen) | Premium bedding, individually decorated, individually furnished

One Bedroom Spa Chalet (Queen)

  • 40 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Chalet (Sleeps 4)

Two Bedroom Chalet (Sleeps 4) | Premium bedding, individually decorated, individually furnished

Two Bedroom Chalet (Sleeps 4)

  • 50 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Two Bedroom Chalet (Sleeps 5)

Two Bedroom Chalet (Sleeps 5) | View from room

Two Bedroom Chalet (Sleeps 5)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

View all photos for Two Bedroom Chalet (Sleeps 6)

Two Bedroom Chalet (Sleeps 6) | View from room

Two Bedroom Chalet (Sleeps 6)

10.0 out of 10
Exceptional
(2 reviews)
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 1 Queen Bed and 3 Single Beds

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includes taxes & fees
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About this property

The Chalets Motel

Boardwalk/promenade motel in Hanmer Springs with free parking
This motel features laundry facilities, free newspapers and a garden. Free WiFi in public areas and free self parking are also provided. Other amenities include barbecues and a picnic area. Weekly housekeeping is available.
The Chalets Motel offers 10 accommodations with DVD players and free newspapers. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. Accommodation at this 4-star motel has kitchens with stovetops, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

This Hanmer Springs motel provides complimentary wireless Internet access. 40-inch LED televisions come with premium satellite channels. Additionally, rooms include coffee/tea makers and fans. Housekeeping is offered on a weekly basis and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at The Chalets Motel, you're just a quick walk from Chisholm Park. Free WiFi in public areas, free self-parking and breakfast (surcharge) are available.
  • Free WiFi
  • Free self-parking and extended parking
  • Continental breakfast served daily for a fee
  • Amenities include free newspapers in reception and laundry facilities
  • On-site recreation includes a playground
  • Within a 10-minute walk of Chisholm Park and Hanmer Springs Thermal Reserve
As a guest of The Chalets Motel, you'll find barbecue grills, a garden, and a picnic area. WiFi is free in public spaces. The Chalets Motel also features complimentary newspapers in the lobby and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Hanmer Springs motel.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: NZD 15 for adults and NZD 15 for children

Things to do

  • 18-hole adjacent golf course
  • Playground

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Playground
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Garden
  • On the boardwalk/promenade
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Hand-held showerhead
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 floor
  • 10 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Mini-fridge
  • Oven
  • Separate dining area
  • Tea bags/instant coffee
  • Toaster

More

  • Fan
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Living room
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 15 for adults and from NZD 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Chalets Hanmer Springs
Chalets Motel
Chalets Motel Hanmer Springs
The Chalets Motel Motel
The Chalets Motel Hanmer Springs
The Chalets Motel Motel Hanmer Springs

The Chalets Motel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 222 out of 315 reviews
Rating 8 - Good. 86 out of 315 reviews
Rating 6 - Okay. 5 out of 315 reviews
Rating 4 - Poor. 1 out of 315 reviews
Rating 2 - Terrible. 1 out of 315 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jared

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older facilities but comfortable and all we needed. Thank you for a quick checkin and friendly service.
Stayed 2 nights in Aug 2025

8/10 Good

Casey

Travelled with family
Liked: Staff & service, amenities
Great place to stay. However our room wasn't very clean and it really stunk of cigarette smoke. Liked how close it was to the center of Hanmer.
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Valerie

Stayed 2 nights in Feb 2025

10/10 Excellent

M O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Cornelia

Stayed 1 night in Nov 2024

10/10 Excellent

Phyllis, Cobourg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful private cabins, with a bedroom, sitting area & kitchen.. Close proximity to the Hamner Thermal Springs & town. Outdoor setting that we enjoyed just before sunset. The kitchen is well equipped to make a meal if you so desire. The staff is friendly & helpful. The accommodation is spotless & comfortable. Highly recommended staying here!
Stayed 1 night in Nov 2024

8/10 Good

AYHAN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fully equipped kitchen.
Stayed 2 nights in Nov 2024

10/10 Excellent

Christie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely Recommend!

Amazing little village of cabins within walking distance of Hanmer Springs. We loved our time there!
Stayed 1 night in Nov 2024

10/10 Excellent

Morteza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though the building is starting to show its age it was well maintained, spotless and had great amenities to compensate.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay, would definitely stay at again. Would be nice to have option of hot chocolate drinks aswell
Stayed 3 nights in Oct 2024

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy location to town
Stayed 1 night in Sep 2024

10/10 Excellent

Regan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. Had everything we neede including an extra bed that was provided. Clean, warm and comfy and quiet. Close proximity to the village was convenient. Will be back same time next year.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome private wee cabins. Quiet and well looked after. Great service too, very friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Miki

Travelled with group
Stayed 1 night in Jun 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Chalets are dated but this is made up for by the cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Marty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice units on higher ground with nice views. Close to Town
Stayed 1 night in Feb 2024

8/10 Good

Kate

Travelled with family
Good position, clean and tidy, friendly and helpful staff.
Stayed 1 night in Jan 2024

10/10 Excellent

Pauline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the peace and quiet of being in separate chalets rather than having neighbours right next door.
Stayed 2 nights in Jan 2024

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2 bedroom chalet was perfect for our family of five. Kids all in own bedroom with 3 x single beds, all with reading lights over the beds. Our room had double bed plus space in wardrobe to store suitcases. Full kitchen with fridge, oven and microwave that we used each day, and very helpful hosts with information and chalet supplies. Newspaper on our doorstep each morning. Highly recommended.
Stayed 5 nights in Jan 2024

10/10 Excellent

Lotte

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good cooking facilities and fridge.
Stayed 3 nights in Dec 2023