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Acoustic Hotel & Spa

4.0 star property

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Photo gallery for Acoustic Hotel & Spa

Front of property
Premier Suite | Minibar, in-room safe, desk, blackout curtains
Bicycling
Reception
Premier Suite | Minibar, in-room safe, desk, blackout curtains

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
39 Tho Nhuom Hoan Kiem, Hanoi, 100000
  • Place, Train Street
    ‪3 min walk‬
  • Place, Hoa Lo Prison Museum
    ‪3 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪36 min drive‬

Room options

View all photos for Executive Suite With City View

Minibar, in-room safe, desk, blackout curtains

Executive Suite With City View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Premier Deluxe Balcony Room

Free toiletries, hair dryer, bathrobes, slippers

Premier Deluxe Balcony Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Balcony Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Balcony Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, blackout curtains

Executive Suite

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Connecting Rooms

Minibar, in-room safe, desk, blackout curtains

Family Connecting Rooms

  • 45 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite, Balcony

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Acoustic Suite

Minibar, in-room safe, desk, blackout curtains

Acoustic Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Deluxe Balcony

Premier Deluxe Balcony | Minibar, in-room safe, desk, blackout curtains

Premier Deluxe Balcony

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Senior Double or Twin Room, City View

Senior Double or Twin Room, City View | Minibar, in-room safe, desk, blackout curtains

Senior Double or Twin Room, City View

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, 2 Queen Beds

View from room

Family Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premier Suite

Minibar, in-room safe, desk, blackout curtains

Premier Suite

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Royal Suite

Royal Suite | Minibar, in-room safe, desk, blackout curtains

Royal Suite

  • Garden view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite Family Balcony

Minibar, in-room safe, desk, blackout curtains

Suite Family Balcony

  • Garden view
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

Premium Suite

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Acoustic Hotel & Spa

A full-service spa, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a rooftop terrace are on-site.
Acoustic Hotel & Spa offers 66 air-conditioned accommodations with minibars and a safe. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include hot stone massages, facials, body scrubs and manicures and pedicures. The spa is open daily.
During your stay at Acoustic Hotel & Spa, you're just a quick walk from Train Street. Free WiFi in public areas, a full-service spa and a restaurant are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Motorbike parking only
  • Treat yourself to hot stone massages, manicures and pedicures or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, bicycles to rent and a playground
  • Just a 4-minute walk from Train Street and 14 minutes on foot from Hoan Kiem Lake
Acoustic Hotel & Spa offers its guests a full-service spa and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A rooftop terrace, a library, and tour/ticket assistance are also featured at the business-friendly Acoustic Hotel & Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Hanoi hotel is smoke free.

On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (VND 500,000 per day)
  • Street parking available
  • Onsite motorcycle parking only
  • Parking on site (VND 500,000 per night)
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Library
  • Playground
  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • No lift

More

  • 11 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: 50 per cent of room rate
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate

Special check-in instructions

The property charges 3 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: VND 500000 per night
  • Nearby parking fee: VND 500000 per day (492 ft away)
  • Early check-in fee: 50 per cent of room rate (subject to availability)
  • Late check-out fee: 50 per cent of room rate (subject to availability)
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Acoustic Hotel Hanoi
Acoustic Hotel & Spa Hotel
Acoustic Hotel & Spa Hanoi
Acoustic Hotel & Spa Hotel Hanoi

Acoustic Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 71 out of 95 reviews
Rating 8 - Good. 19 out of 95 reviews
Rating 6 - Okay. 2 out of 95 reviews
Rating 4 - Poor. 1 out of 95 reviews
Rating 2 - Terrible. 2 out of 95 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Central location and very friendly
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Avikalp

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, new renovated room, excellent staff and very good breakfast buffet. Convenient location close to shops
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Nickolas

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, very clean room, loved the rooftop bar. Close to lots of attractions. Very quiet as well.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Bethanie

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay again.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and spa
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality service and beautiful property
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Staffan

Liked: Cleanliness, staff & service, amenities
We stayed for four nights during our visit to Hanoi. The staff were very welcoming and helpful. Dinner in the restaurant was great and the breakfast good. The room was properly cleaned, as well as the rest of the facilities.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Creanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very pleasant and assisted with every query.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities
Room , staff, attention to detail
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Staff went above and beyond multiple times. Great location too..
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

TAKEO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodation
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, good breakfast and very close to many attractions. Great rooftop bar. Staff were excellent.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff

Wonderful, helpful staff.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Onalee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with an excellent staff. The breakfast buffet was very good. Very clean.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Thanh

Liked: Cleanliness, staff & service
The staff was very friendly, professional and helpful.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Owais

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good value for money. Recommended.
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Khoa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Bie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m so please with the staff They are so helpful and kind
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Jenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Acoustic Hotel & Spa was amazing. We stayed here for part of our honeymoon and the staff was wonderful. They greeted us at the front door and helped with our luggage. When we checked in they brought us drinks and fresh fruit in the lobby. We had a couples spa package that was so relaxing! The front desk staff greeted us and wished us well every time we left and returned to the property. The rooms were spacious and house keeping kept everything nicely maintained and provided complementary waters, wine, and fruit. Absolutely recommend for anyone visiting Hanoi.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Van Tho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff.

The staff is very helpfull with every thing , excellent service minded. The room is nice and clean. The location is nearby to all the places worth to be see in Hanoi.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent from the staff to the food to the location. The one minor gripe I had was the shower head did not have a lot of pressure.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2023
Verified

8/10 Good

Tim

Liked: Cleanliness, amenities, property conditions & facilities
THis place felt somewhat past it best period. The rooftop bar was not well utilized and the service was average. The Jacuzzi was nice but not private (ok though since the rooftop bar was not occupied). The staff were not very helpful except for one delightful lady staff member who really bent over backwards to help - wish I knew her name - Thankyou!
Stayed 4 nights in Oct 2025