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Aira Boutique Hanoi Hotel & Spa

4.5 star property
VIP Access

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Photo gallery for Aira Boutique Hanoi Hotel & Spa

Front of property
Reception
Serves lunch and dinner
Rooftop terrace
Outdoor pool, pool loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
38A Tran Phu St., Ba Dinh Dist, Hanoi, 10000
  • Place, Train Street
    ‪2 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪10 min walk‬
  • Place, Hoan Kiem Lake
    ‪13 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪35 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room

Premium bedding, free minibar, in-room safe, desk

Deluxe Room

8.8 out of 10
Excellent
(17 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Triple Room

Family Triple Room | Premium bedding, free minibar, in-room safe, desk

Family Triple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Single Bed

View all photos for Family Room, 2 Bedrooms, Connecting Rooms

Premium bedding, free minibar, in-room safe, desk

Family Room, 2 Bedrooms, Connecting Rooms

10.0 out of 10
Exceptional
(4 reviews)
  • 50 sq m
  • Sleeps 5
  • 1 King Bed and 2 Large Single Beds

View all photos for Executive Suite, Balcony

Executive Suite, Balcony | Premium bedding, free minibar, in-room safe, desk

Executive Suite, Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Premium bedding, free minibar, in-room safe, desk

Junior Suite, Balcony

9.0 out of 10
Wonderful
(11 reviews)
  • 32 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Balcony view

Deluxe Double Room, Balcony

9.6 out of 10
Exceptional
(22 reviews)
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite | Premium bedding, free minibar, in-room safe, desk

Luxury Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, Pool View

Grand Suite, Pool View | Premium bedding, free minibar, in-room safe, desk

Grand Suite, Pool View

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, free minibar, in-room safe, desk

Deluxe Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Large Single Beds

Similar properties

Building design
Meritel Hanoi
  • Pool
  • Hot tub
  • Spa
  • Free Wi-Fi
4.8 out of 5, Exceptional, 472 reviews
Meritel Hanoi

About this property

Aira Boutique Hanoi Hotel & Spa

Luxury hotel with full-service spa and fitness centre
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Aira Boutique Hanoi Hotel & Spa offers 60 air-conditioned accommodations with free minibar items and a safe. Beds feature premium bedding. 43-inch Smart televisions come with premium digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Essencia Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
The sightseeing around Aira Boutique Hanoi Hotel & Spa gets high marks from our customers. During your stay, you're just a quick walk from Lenin Park. Free WiFi in public areas, a full-service spa and an outdoor pool are available.
  • Free WiFi
  • Enjoy a bite to eat at Essence Restaurant, a fine-dining restaurant that serves local cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with hot stone massages, body scrubs or aromatherapy at Essencia Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests love the bar and restaurant
  • Steps from Lenin Park and 3 minutes on foot from Train Street
  • Airport shuttle service available for a fee
Aira Boutique Hanoi Hotel & Spa offers its guests a full-service spa, an outdoor pool, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, a meeting room, and coworking spaces are available. Spa services, tour/ticket assistance, and coffee/tea in common area are also featured at the luxury Aira Boutique Hanoi Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee.

This 4.5-star Hanoi hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Essence Restaurant – This fine-dining restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
AIRA – This rooftop bar serves lunch and dinner. A children's menu is available. Open daily.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: USD 25 for adults and USD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • AIRA
  • Essence Restaurant

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Outdoor pool
  • Wine tasting room
  • Winery release events

Family friendly

  • High chair
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Assistive listening devices
  • Hand-held showerhead
  • Handrails in stairways (99 centimetre high)
  • Height-adjustable showerhead
  • Lift (79 centimetre wide door)
  • Low-height bed (61 centimetre high)
  • Low-height door lock
  • Phone accessibility kit
  • Sign language-capable staff
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (119 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (119 centimetre wide)

More

  • 1 building
  • 8 floors
  • Built in 2011
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch smart TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Late-night room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Aira Boutique Hanoi Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25 for adults and from USD 20 for children
  • Airport shuttle fee: USD 18 per person (one-way)
  • Airport shuttle fee per child: USD 18 (one-way), (from 1 to 11 years old)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Aira Boutique Hanoi Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Essence Hanoi
Essence Hanoi Hotel
Essence Hotel
Essence Hotel Hanoi
Hanoi Essence
Hanoi Essence Hotel
Hanoi Hotel Essence
Hotel Essence
Hotel Essence Hanoi
Aira Hanoi & Spa Hanoi
Essence Hanoi Hotel Spa
Aira Boutique Hanoi Hotel Spa
Aira Boutique Hanoi Hotel & Spa Hotel
Aira Boutique Hanoi Hotel & Spa Hanoi
Aira Boutique Hanoi Hotel & Spa Hotel Hanoi

Aira Boutique Hanoi Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 748 out of 970 reviews
Rating 8 - Good. 186 out of 970 reviews
Rating 6 - Okay. 26 out of 970 reviews
Rating 4 - Poor. 5 out of 970 reviews
Rating 2 - Terrible. 5 out of 970 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Clean, quiet, spa and dining were great too
Stayed 1 night in Sep 2025

6/10 Okay

Esther

Stayed 3 nights in Sep 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful. Our Halong Bay tour was cancelled due to typhoon and they were able to fit us in for an extra night and linked us to great day tour to Ninh Binh. Great having a pool for kids to cool off in. Breakfast buffet excellent.
Stayed 4 nights in Sep 2025

10/10 Excellent

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was perfect for our stay in Hanoi! Very nice, clean room. Professional staff. Amenities like the pool, restaurant and rooftop bar are very nice to have.
Stayed 1 night in Sep 2025

10/10 Excellent

Connor Villi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most amazing time! The hotel is just as beautiful as the pictures! Super close to everything! We will be coming back again!!
Stayed 5 nights in Sep 2025

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was lovely and the facilities were great, the staff were extremely helpful sorting Sims and taxis etc. within easy walking distance of the train street and old quarter and equally as easy to access the museums and other attractions. The restaurant is good but more expensive than you would generally pay in Hanoi and the sky bar make nice cocktails and have nice beer on tap. All around great experience.
Stayed 3 nights in Sep 2025

10/10 Excellent

HEE JU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome start to our first visit to Vietnam!

Even before we got on the plane to Hanoi, Jane Vuong from the Aira Boutique Hotel in Hanoi was helping me plan our trip. Not only was she the one who arranged for our pick up from the Hanoi airport to Aira hotel, and back to the airport to fly to Danang, but also a 9 person limo van transport from our hotel in Sa Pa back to Hanoi when I was not staying another night at Hanoi. She even suggested a better departure time so that we would not arrive too late for our transport to Ninh Binh. My husband was shocked at this service above & beyond!! The VIP tickets to the water puppet show she arranged was at the front desk when we arrived. The seats were 2nd row in the very middle! She checked to make sure we had everything we needed during our stay. I love to stay in nicer boutique hotels overseas whenever possible - we are seen as true guests instead of as a room number. Although we arrived past 10 pm, a hotel staff member was waiting outside to open the car door with a smile & help with our luggage. The young man at the front desk was aware of our late arrival & checked us in with his very good English. Beautiful front lobby. Our room was surprisingly roomy especially at this price point at such a beautiful hotel in the tourist area in a major city. Very clean & the decor was tasteful throughout. New luxurious bedding, soundproofed room with blackout drapes! Well maintained with SUPER A/C, plumbing &fridge. Safe & convenient but not too loud location on edge of Old Quarter.
Stayed 2 nights in Sep 2025

10/10 Excellent

Katherine

Stayed 2 nights in Sep 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel and even more amazing people

Amazing service, amazing room, amazing people. Stayed there for my husband’s 50th and they went above and beyond. Organised a cake, sang happy birthday, free welcome drink and mini bar then upgraded us to a bigger and better room at no cost. Can’t wait to stay again
Stayed 4 nights in Aug 2025

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel. Only stayed one night. Got upgraded free drink at the bar. After communication with the hotel from Jane for a hotel transfer, I found her to be fast at connecting and organising. The pool, bar and restaurant are top notch. Staff super friendly and welcoming. Great location too
Stayed 1 night in Sep 2025

8/10 Good

Katarzyna

Travelled with family
Liked: Cleanliness, staff & service
This hotel is comfortable option in Hanoi. The staff, in particular, were incredibly friendly and accomodating. We were delayed heading to the hotel from the airport and they kept checking-in with our driver to ensure that we were OK. We only stayed for one night and did not get to enjoy all the amenities, but overall the hotel is nicely decorated but a bit outdated with a moldy/musty smell throughout. The breakfast buffet also did not impress us and it was the first time we did not like the coffee in Vietnam. Overall a nice option but could use a few updates.
Stayed 1 night in Aug 2025

10/10 Excellent

PAMELA, Cornwall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the fact it is in Old Town, walking distance to many,many shops and Train Street. Many sight seeing features close by. Exceptional customer service. Maybe a bit tired in certain areas, but really the important thing is that it is clean and customer service is great.
They have their own tailoring shop
Stayed 2 nights in Aug 2025

10/10 Excellent

karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Aira. Staff were lovely and very helpful. Room was great, clean and quiet. Hotel is a two minute walk from Train St.
Stayed 2 nights in Jul 2025

10/10 Excellent

Robyn

Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff
Stayed 1 night in Aug 2025

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel near train street. The staff are highly welcoming. The rooms are well kept and have A/C. The free mini bar includes soft drinks: water and Coca Cola.
Stayed 3 nights in Aug 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Staff excellent and very friendly. Lovely spa and restaurant. Highly recommended
Stayed 3 nights in Jul 2025

10/10 Excellent

Angela, Stamford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out standing
Stayed 3 nights in Jul 2025

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel

Stayed 4 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Hotel was conveniently located. Room has a stale smell. Lighting was not very bright.
Stayed 4 nights in Jul 2025

10/10 Excellent

Nicola

Liked: Cleanliness, amenities, property conditions & facilities
Good location. Fresh, clean rooms
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Stayed 7 nights in Jun 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place was pretty and so clean. Plus the staff were top notch.
Stayed 2 nights in Jul 2025

2/10 Terrible

teriesa b

Stayed 3 nights in Jun 2025

10/10 Excellent

Duncan

Liked: Cleanliness, amenities, property conditions & facilities
Had a wonderful stay. The front of house staff were very supportive and helpful. The spa was amazing. Easy convenient access to a range of tourist sites and to the train station.
Stayed 4 nights in Jun 2025