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Dom's Residence & Hotel Hanoi

3.5 star property

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Front of property
Premier Studio Suite, 1 Queen Bed, Bathtub, City View | Private kitchen | Fridge, microwave, cookware/dishes/utensils
Reception
Reception
Deluxe Studio Suite, Balcony, City View | Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Parking included
  • Kitchen
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
46 Phan Ke Binh, Ba Dinh District, Hanoi, 10000
  • Place, Embassy of Japan
    ‪2 min walk‬
  • Place, Lotte Center Hanoi
    ‪3 min walk‬
  • Place, West Lake
    ‪16 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Studio Suite, Balcony, City View

Deluxe Studio Suite, Balcony, City View | Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds

Deluxe Studio Suite, Balcony, City View

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Studio Suite, 1 Queen Bed, Bathtub, City View

Premier Studio Suite, 1 Queen Bed, Bathtub, City View | Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds

Premier Studio Suite, 1 Queen Bed, Bathtub, City View

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Studio Suite, Balcony, City View

Junior Studio Suite, Balcony, City View | Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds

Junior Studio Suite, Balcony, City View

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Dom's Residence & Hotel Hanoi

Hotel with free valet parking, near West Lake
A restaurant, a rooftop terrace and a business centre are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Dom's Residence & Hotel Hanoi offers 18 air-conditioned accommodations, which are accessible via exterior corridors, and features complimentary bottles of water and complimentary slippers. This individually furnished accommodation has separate sitting areas. Select Comfort beds feature Egyptian cotton sheets. 58-inch Smart televisions come with premium cable channels and Netflix. Accommodation at this 3.5-star hotel has kitchens with fridges, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Dom's Residence & Hotel Hanoi, you're just a quick walk from Embassy of Japan. Enjoy features like free WiFi in public areas and free valet parking, plus a restaurant.
  • Free Wi-Fi (speed: 50+ Mbps) and wired Internet
  • Free valet parking and self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Just a 2-minute drive from West Lake and a few minutes from Ho Chi Minh Mausoleum
  • Airport and train station pick-up shuttle service available for a fee
There's a restaurant on site. WiFi and wired Internet are free in public spaces. A business centre and meeting rooms are available. An airport shuttle (available on request) and a train station pick-up service are available for a fee. A rooftop terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Dom's Residence & Hotel Hanoi. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Hanoi hotel.

Dom's Residence & Hotel Hanoi has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) on request
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking

Food and drink

  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Hardwood flooring in room
  • Lift

More

  • 1 building
  • 10 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 58-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchen
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Dom's Residence & Hotel Hanoi

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 300000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per vehicle (one way)
  • Rollaway bed fee: USD 300000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Dom's Residence & Hotel Hanoi offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Apec Hotel Hanoi
Apec Hotel
Apec Hanoi
Apec Hotel
Dom's Residence & Hanoi Hanoi
Dom's Residence & Hotel Hanoi Hotel
Dom's Residence & Hotel Hanoi Hanoi
Dom's Residence & Hotel Hanoi Hotel Hanoi

Reviews

Dom's Residence & Hotel Hanoi Reviews

7.2

Good

7.0/10

Cleanliness

7.8/10

Staff & service

4.0/10

Amenities

6.4/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 3 out of 22 reviews
Rating 8 - Good. 9 out of 22 reviews
Rating 6 - Okay. 8 out of 22 reviews
Rating 4 - Poor. 1 out of 22 reviews
Rating 2 - Terrible. 1 out of 22 reviews

Reviews

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Very good stay. Staff very friendly and helpful!

8/10 Good

Tung-Chin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

APEC Hotel

The front agent of APEC Hotel is friendly and polite even when I arrived and check-in at midnight for night flight from HCM. Room (302) is simple, clean, especially the ground. Air condition is cool soon after turn on. Lighting of bathroom is less bright. The environment outside is ok for I have stayed at another hotel in front of Lotte Hanoi Center for a long time. I never walked through the street of APEC Hotel before check-in, There are many Embassies around the area, the safety is ok.

8/10 Good

Takeshi

Business traveller, Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
価格の割に部屋が広くて綺麗。 シャワーのお湯がすぐに水になる。
Stayed 1 night in Feb 2025

10/10 Excellent

???

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Seongrok

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in Jun 2024

6/10 Okay

小鉄, 千葉県

便利な場所にあって安くてランドリーサービス付き

場所はリンランの中心部でとても便利。ランドリーサービスもついていて、部屋も広くて快適なのだけれど、シャワー・トイレ一体型のシャワールームでのシャワーの後は、トイレに行くにも床が水浸しになります。また、前回は大丈夫だったのですが、今回は、タオルが臭かったのには困りました。部屋，タオルの状態を含め、当たり外れがあるホテルですが、抜群のロケーションと安さとランドリーサービスが、それらを補っています。
Stayed 2 nights in Aug 2018

4/10 Poor

Verified traveller

泊まれませんでした

前の宿泊客がチェックアウトしないとのことで、宿泊できませんでした。代わりのホテルは用意していただけましたが、良い評価はできません。
Stayed 7 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

naish, 千葉県

Liked: Cleanliness, staff & service, room comfort

ランドリーサービス付き

ロッテビルにも、日本大使館にも近く、お店もたくさんあって便利な場所です。 部屋は設備が古いものの、清潔に清掃されており、特に問題はありません。 ランドリーサービス付きなので、長期滞在でも安心です。
Stayed 3 nights in Mar 2018

8/10 Good

Katz, 日本

Liked: Staff & service, room comfort

近くに日本食レストランがたくさんある

価格が低いにもかかわらず、広い部屋。キッチンも付いており長期滞在も可能。ただセキュリティーボックスが無いのが気になった。
Stayed 5 nights in Mar 2018

8/10 Good

Anh Phuc, ベトナム、日本

Liked: Staff & service, room comfort

コスパの良いホテル

施設・設備は古いと思われるが、メンテが行き届いており、快適に過ごせました。部屋が大きく、キッチンも併設されているので、自炊したい方にはお勧めです。
Stayed 1 night in Feb 2018

8/10 Good

小鉄, 千葉県

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

なんとクリーニングが無料！

CandleホテルもSakuraホテルも取れなくて、評価が比較的高くて、場所が近いApecホテルに宿泊しましたが、思った以上に部屋も綺麗で、何の問題もありませんでした。価格も低廉ですので、今後も利用したいと思います。
Stayed 4 nights in Dec 2017

2/10 Terrible

M,O, 日本

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

日本人の集まるエリア

友人宅に近かったので今回選びましたが、設備が酷く一度、部屋を変更して貰ったにも関わらず その部屋もシャワーからお湯が出ずじまい。毎日変更するのも移動が大変なので水シャワーで我慢しました。 加えて、大きなネズミが出ます。小さな犬と思えれば問題ないかな（笑）
Stayed 4 nights in Nov 2017

6/10 Okay

barium, tokyo.japan

Liked: Staff & service
Disliked: Property conditions & facilities

日本料理店、日本カラオケに近い店

フレンドリーで英語が話せるスタッフでした。 部屋は広くて、冷蔵庫を完備しており清潔でした。 エアコンの調子が悪いようでブレーカーを入れ直すと動きました。

6/10 Okay

Verified traveller

It is not so bad.

6/10 Okay

kei, ベトナム

Disliked: Property conditions & facilities

キンマーにソコソコ近いホテル

部屋は広かったです。（設備としては少し古め？） ５Fでしたが、wifiは弱めと感じました。 ホテルスタッフの対応は問題なし。 お風呂の湯が途中から水になったのがマイナスでした。

8/10 Good

JIN YOUNG, 서울, 대한민국

Liked: Staff & service

가족같은 분위기의 정감있는 호텔

방이 크고 넓어 좋았다. 다만 비품이 낡았고, 특히 냉온풍기는 소음이 심하고, 작동상태가 안 좋았다. 욕실 샤워부스도 사용하기가 좀 불편한 편. 그러나 전체적으로는 그런대로 며칠 지낼만한 수준임. 모든 종업원들이 친절했던 점이 기억에 나며, 작고 소박한 규모의 호텔이어서 묵고 지내는 동안 가족같은 분위기에서 편안하게 보낼 수 있어 좋았다.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Chất lượng phòng trung bình yếu.

Phòng rộng nhưng tiện nghi không đầy đủ. Máy lạnh kêu to, Vòi nước trong phòng tắm rất cũ & hỏng.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cost effective hotel

Cheap. Near from Lotte hotel and Lotte mart. Good breakfast noodle and coffee.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

イメージとは違いこじんまり

ホテルスタッフは親切でフレンドリーでよかった。 ただ、フルブレックファスト付となっていたものの、実際はなしでアナウンスも一切なかった。 工事の音が朝早くからうるさかった。 部屋はとても広くて快適であった。

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

古めかしいが、部屋は広く、スタッフが明るく親切。

ホテルの周りは少々建物が込み入っていて、分かりにくいのですが、ベトナムではよく見かけるつくりのホテルです。そんな外装ですが部屋は大きく、内装も古いのですが、シャワーもしっかりお湯が出ました。お手頃価格なホテルとしては清潔に保たれている方だと思います。それにしてもスタッフが明るく親切で心地良い思い出になりました。

6/10 Okay

Ｇｅｒｕ, Ｊａｐａｎ

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

スタッフの対応

ホテルの設備については、お薦めできませんが、とにかくスタッフの対応、人柄が素晴らしかった。 私のわがままな注文に、嫌な顔もしないで親身になって応対していただき、大変助かりました。 次回も滞在したいホテルです。というか、ホテルスタッフにお会いしたい。ただ、下記の改善ができれば、宿泊費もうちょっと高くてもいいですけど・・・・。 立地条件は日本人向けの料理屋、飲み屋、マッサージが近くにあるので、初めての出張者でも、困らないのでは、ただ、ちょっと高いですけど。