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Aparthotel

Diamond Westlake Suites

4.5 star property
VIP Access

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2 restaurants; breakfast, lunch, dinner and brunch served
Family Room | Living area | 55-inch LCD TV with satellite channels, TV, fireplace
Family Room | Living area | 55-inch LCD TV with satellite channels, TV, fireplace
Villa, 3 Bedrooms, Lake View (1 King Bed, 2 Twin Bed and 1 Single Bed) | 1 bedroom, in-room safe, desk, laptop workspace
Aerial view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
96 To Ngoc Van, Quang An, Tay Ho District, Hanoi, 10000
  • Place, West Lake
    ‪1 min walk‬
  • Place, Ho Tay Water Park
    ‪17 min walk‬
  • Place, Lotte Mall Tay Ho
    ‪6 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪29 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for One Bedroom Apartment

1 bedroom, in-room safe, desk, laptop workspace

One Bedroom Apartment

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 Bedroom Apartment (1 King bed)

1 Bedroom Apartment (1 King bed) | Living area | 55-inch LCD TV with satellite channels, TV, fireplace

1 Bedroom Apartment (1 King bed)

  • Garden view
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Villa, 3 Bedrooms, Lake View (1 King Bed, 2 Twin Bed and 1 Single Bed)

Villa, 3 Bedrooms, Lake View (1 King Bed, 2 Twin Bed and 1 Single Bed) | Terrace/patio

Villa, 3 Bedrooms, Lake View (1 King Bed, 2 Twin Bed and 1 Single Bed)

  • Lake view
  • 128 sq m
  • 3 bedrooms
  • Sleeps 5
  • 1 King Bed and 3 Single Beds
  • Free Wi-Fi

View all photos for 2 Bedroom Apartment (1 King bed, 1 Single bed)

55-inch LCD TV with satellite channels, TV, fireplace

2 Bedroom Apartment (1 King bed, 1 Single bed)

  • Garden view
  • 91 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Three Bedroom Villa

1 bedroom, in-room safe, desk, laptop workspace

Three Bedroom Villa

  • Sleeps 6
  • Free Wi-Fi

View all photos for Studio

1 bedroom, in-room safe, desk, laptop workspace

Studio

  • Sleeps 2
  • Free Wi-Fi

View all photos for Family Room

Family Room | Living area | 55-inch LCD TV with satellite channels, TV, fireplace

Family Room

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Diamond Westlake Suites

This smoke-free aparthotel features 2 restaurants, an outdoor pool and a fitness centre. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free shopping centre shuttle. Additionally, a poolside bar, a snack bar/deli and outdoor tennis courts are on-site. Each apartment boasts a fireplace and offers free WiFi and a kitchen. Guests will appreciate conveniences, such as a washer/dryer and a dining area, while an LCD TV with satellite channels and a DVD player provide a bit of entertainment.
Diamond Westlake Suites offers 167 air-conditioned accommodations, which are accessible via exterior corridors, and features fireplaces and washers/dryers. This accommodation has separate sitting areas and includes dining tables and kitchen islands. 55-inch LCD televisions come with satellite channels and DVD players. Accommodation at this 4.5-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

This Hanoi aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Diamond Westlake Suites. During your stay, you're just a quick walk from West Lake. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle. Built in 1998, this luxury aparthotel has 167 apartments over 5 floors. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer and a fireplace
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Steps from West Lake and a 4-minute drive from Tran Quoc Pagoda
  • Free local-area and shopping centre shuttle service
Diamond Westlake Suites offers its guests a kids' pool, an outdoor pool, outdoor tennis courts, and a sauna. There are 2 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at the pool bar. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A fitness centre, a terrace, and barbecue grills are also featured at the luxury Diamond Westlake Suites. An area shuttle within 1 kilometres and A shopping centre shuttle are free. Free self parking is available.

This 4.5-star Hanoi aparthotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner.
24-hour room service is available.

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 1 kilometres
  • Free shopping centre shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Playground

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchen island
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Rice cooker
  • Toaster
  • Toaster oven

Dining

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: VND 250,000 for adults and VND 150,000 for children
  • 2 restaurants
  • 24-hour room service
  • A poolside bar
  • Dining table
  • Snack bar/deli

Bedrooms

  • Alarm clock
  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: VND 800,000 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Fireplace
  • Separate dining area
  • Separate sitting area

Entertainment

  • 55-inch LCD TV with cable/satellite channels
  • CD player
  • DVD player
  • Stereo
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business centre
  • Desk chair
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free local calls
  • Grocery/convenience store
  • Iron/ironing board
  • Luggage storage
  • Meal delivery service
  • Phone
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city centre
  • On a lake

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Golf driving range
  • Gym
  • Mini golf
  • Racquetball/squash
  • Shopping
  • Table tennis

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Mosquito nets
  • Security system
  • Fire extinguisher

General

  • 167 units
  • 5 floors
  • 8 buildings
  • Access via exterior corridors
  • Banquet hall
  • Bicycle rentals
  • Built in 1998
  • Cleaning products are eco-friendly
  • Garden
  • Soundproofing

Policies

Check-in

Check-in time starts at 2 PM

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Diamond Westlake Suites

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 800000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 250000 for adults and from VND 150000 for children
  • Airport shuttle fee: VND 800000 per vehicle (one way)
  • Rollaway bed fee: VND 800000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Diamond Westlake Suites offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Sedona Hanoi

Sedona Suites Aparthotel

Sedona Suites Aparthotel Hanoi

Diamond Westlake Suites Aparthotel Hanoi

Sedona Suites Hanoi Aparthotel

Diamond Westlake Suites Aparthotel

Diamond Westlake Suites Hanoi

Sedona Suites Hanoi

Diamond Westlake Suites Hanoi

Diamond Westlake Suites Aparthotel

Diamond Westlake Suites Aparthotel Hanoi

Diamond Westlake Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 330 out of 510 reviews
Rating 8 - Good. 126 out of 510 reviews
Rating 6 - Okay. 38 out of 510 reviews
Rating 4 - Poor. 11 out of 510 reviews
Rating 2 - Terrible. 5 out of 510 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Hoi

Liked: Cleanliness, check-in, communication, listing accuracy
Breakfast Staff and kitchen are friendly and their service were above and beyond expectations. We definitely will return again to Diamond Westlake Suites again because of the foods and services. Thanks.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very helpful staff onsite grocery excellent looks good for a long term stay very good value
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Justin

Liked: Cleanliness, amenities, communication
Big apartment with 2 bedrooms , living room and kitchen. Beds were comfortable. Washer included in unit. Large swimming pool and playground for kids. Breakfast was excellent with many choices. There are a few restaurants close by. Shuttle runs 3 or 4 times a day to different places near old quarter.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Edwin

Liked: Cleanliness, amenities, communication
Very spacious. Ensuite laundry. Kitchen, dining area, living room + bedrooms.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Quynh

Liked: Cleanliness, amenities, property conditions & facilities, communication
This place was very nice and quiet, but it’s away from downtown where we wanted to go lots of American food around the hotel unfortunately we wanted Asian food so we had to go very far to get it.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Simeon

Liked: Cleanliness, amenities, property conditions & facilities, communication
Peaceful, comfortable and grand in scale. Breakfast is really good with plenty of choice and many items cooked to order. It is a way from the Old / French quarters, but there is a free shuttle bus that runs 4 times a day and Grab fares to and fro are not excessive. Some good local dining options. Airport shuttle also recommended. We loved it!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent service, this is our second time staying at this property. Spotless facilities, amazing ground, very family-friendly. We will be back for sure.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Manu

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay.
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely big rooms with excellent pool and ground facilities for families. Food and drinks not a significant feature though it had excellent kitchen so you can do you own thing very easily. Some local shops and eating places which were affordable (like everywhere in Vietnam).
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Awesome property, spacious and comfortable. The team was friendly and helpful. We would definitely stay again.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful stay at Diamond suites Westlake. The 2 bedroom apartment was clean and comfortable with a nice partial view of the lake from the patio. The whole place felt very secure and quiet. There was even a washing machine and they provided detergent! Golf chipping green, pickleball, pool all on-site, and many other amenities had me wanting to find out how I could live there full-time. Staff were courteous, polite and helpful, we had a late arrival and the check in process was quick and easy. The breakfast was fantastic, eggs made to order, chicken or beef pho, fruit and many other items to satisfy any appetite. Would definitely stay again, even if it is a bit far from the action, grab rides were very inexpensive to get to where you want to go. Highly satisfied with our stay.
Breakfast fruits
Pho and other breakfast items
View from patio
Pool
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Shuhei

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room’s size, cleanliness, and staff service were all excellent. Since there are no large facilities nearby, shopping requires some travel, but the property has a convenience store on-site, so you can still get all the essentials
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was fantastic, very spacious with a full kitchen and washing machine and dryer. Lots of things to do onsite. Positioned right next to the lake. Plenty of places to eat within about a 20 minute walk.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

YU HANG

Liked: Cleanliness, amenities, property conditions & facilities, communication
excellent hotel
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Simon Aaskov

Liked: Cleanliness, room comfort, communication
Very comfortable apartment hotel. Excellent facilities and great staff. Activities for all ages. Clean and spacious apartments and we like the Westlake area for the view and relaxed atmosphere. Gym equipment a bit dated and so was dishwasher/washer in apartment - functional though. We will definitely come back, especially if we're staying for a longer period.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Jacques

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a comfortable property with very friendly staff and a good restraunt.
Stayed 1 night in Feb 2024
Verified

8/10 Good

martin

Liked: Cleanliness, amenities, communication
Clean apartment . I could was my clothes. There’s a wall around the complex and you can only get out one way and it’s not to the lake. Not so much to see in walking distance but the got a shuttle bus to the old quarter. I didn’t use et. Quiet area and that was great. The pool seems nice. I traveled alone so it was a bit boring. For a family that like a rest from the cars and the noise this hotel would be a good choice. I didn’t try the breakfast.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Mai

Liked: Cleanliness, amenities, property conditions & facilities, communication
We enjoyed ours stayed and will be coming back
Stayed 3 nights in Jun 2024
Verified

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
The staff were particularly unhelpful. We asked the receptionist to help us check in. She would not. Also we inadvertently broke broke the top of a cheap teapot which they charged us almost 15 US dollars We were given only two larger towels and two tiny face towels. We wanted an extra towel to dry dishes in the kitchen. We were told there would be an extra charge. Seeing that we stayed there for six nights we felt that was awfully cheap of them
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Warren

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice spacious room, nice swimming pool, close to restaurants and friendly staff
Stayed 8 nights in Nov 2023
Verified

10/10 Excellent

Harish

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice clean spacious, and quiet apartment. Friendly staff and good access to supermarkets, pharmacy and spas.
Stayed 9 nights in Mar 2025
Verified

10/10 Excellent

Iain

Liked: Cleanliness, amenities, property conditions & facilities, communication
Large well appointed apartments - excellent breakfast buffet- quiet location.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Tony

Liked: Cleanliness, room comfort, communication

Amazing hotel in Hanoi

Have stayed her many times and always enjoy the hotel. Quiet, accommodating, great location and easy in and out.
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

Jack

Liked: Cleanliness, room comfort, communication

Diamond it is!

The hotel was excellent, easy checking in. The staff are very courteous. Very quick to respond to any request and everything is done with your smile. I hope to go back there very soon again
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Shinichi

Liked: Cleanliness, amenities, property conditions & facilities
good gym, good staff, good location. Please upgrade your breakfast more.
Stayed 4 nights in Jun 2025