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Epic Tower Swiss-Belresidences Hanoi

5.0 star property

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Photo gallery for Epic Tower Swiss-Belresidences Hanoi

Outdoor pool
Studio Executive | Minibar, in-room safe, desk, laptop workspace
Breakfast, lunch and dinner served
Front of property
Two Bedroom Premier | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
No.19 Duy Tan Street, Cau Giay District, Hanoi, 11300
  • Place, Indochina Plaza Ha Noi
    ‪8 min walk‬
  • Place, Vietnam National University
    ‪10 min walk‬
  • Place, Hanoi Indoor Games Gymnasium
    ‪3 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪32 min drive‬

Room options

View all photos for Studio Executive

Studio Executive | Minibar, in-room safe, desk, laptop workspace

Studio Executive

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Premier

Studio Premier | Minibar, in-room safe, desk, laptop workspace

Studio Premier

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Three Bedroom Executive

Minibar, in-room safe, desk, laptop workspace

Three Bedroom Executive

  • City view
  • 100 sq m
  • 3 bedrooms
  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Two Bedroom Premier

Two Bedroom Premier | Minibar, in-room safe, desk, laptop workspace

Two Bedroom Premier

  • City view
  • 113 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Two Bedroom Executive

Two Bedroom Executive | Minibar, in-room safe, desk, laptop workspace

Two Bedroom Executive

  • City view
  • 78 sq m
  • 2 bedrooms
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Three Bedroom Premier

Minibar, in-room safe, desk, laptop workspace

Three Bedroom Premier

  • City view
  • 106 sq m
  • 3 bedrooms
  • Sleeps 4
  • 1 Queen Bed, 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Three Bedroom Superior Premier

Minibar, in-room safe, desk, laptop workspace

Three Bedroom Superior Premier

  • City view
  • 120 sq m
  • 3 bedrooms
  • Sleeps 4
  • 1 King Bed, 1 Queen Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Studio Executive

A modern bathroom with a glass shower enclosure, a round mirror, and a marble countertop.

Studio Executive

  • Sleeps 2
  • Free Wi-Fi

View all photos for Studio Premier

A modern hotel room with a kitchenette, a bed, a dining table, a sofa, and a large window with a city view.

Studio Premier

  • Sleeps 2
  • Free Wi-Fi

View all photos for Two-Bedroom Executive

Minibar, in-room safe, desk, laptop workspace

Two-Bedroom Executive

  • Sleeps 3
  • Free Wi-Fi

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About this property

Epic Tower Swiss-Belresidences Hanoi

An outdoor pool, a restaurant and a 24-hour health club are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a rooftop terrace and a coffee shop/cafe are on-site.
Epic Tower Swiss-Belresidences Hanoi offers 150 air-conditioned accommodations with all-in-one washer/dryers and minibars. 63-inch LCD televisions come with premium cable channels. Accommodation at this 5-star hotel has kitchenettes with fridges and stovetops. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.
During your stay at Epic Tower Swiss-Belresidences Hanoi, you'll be within walking distance of Vietnam National University. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • 10 minutes by car from Hoan Kiem Lake and 6 minutes from West Lake
  • Airport shuttle service available for a fee
Epic Tower Swiss-Belresidences Hanoi offers its guests an outdoor pool and a 24-hour health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A rooftop terrace, a library, and multilingual staff are also featured at the luxury Epic Tower Swiss-Belresidences Hanoi. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 5-star Hanoi hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Swiss-Cafe – This restaurant serves breakfast, lunch and dinner.
SIP Lounge – On-site lobby lounge. Open daily.
Sky Bar – On-site bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: VND 250,000 for adults and VND 2,499,999 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • SIP Lounge
  • Sky Bar
  • Swiss-Cafe

Things to do

  • 24-hour health club
  • Bicycle storage
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • All-in-one washing machine/dryer
  • In-room kitchenette
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Lift (201 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (150 centimetre high)

More

  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 63-inch LCD TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Hob
  • Kitchenette
  • Meal delivery service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • All-in-one washer/dryer
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Epic Tower Swiss-Belresidences Hanoi

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately VND 250000 for adults and from VND 2499999 for children
  • Airport shuttle fee: VND 1356000 per vehicle (one-way, maximum occupancy 6)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Epic Tower Swiss-Belresidences Hanoi offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Epic Tower Swiss Belresidences
Epic Tower Swiss Belresidences Hanoi
Epic Tower Swiss-Belresidences Hanoi Hanoi
Epic Tower Swiss-Belresidences Hanoi Apartment
Epic Tower Swiss-Belresidences Hanoi Apartment Hanoi

Epic Tower Swiss-Belresidences Hanoi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 33 out of 46 reviews
Rating 8 - Good. 9 out of 46 reviews
Rating 6 - Okay. 3 out of 46 reviews
Rating 4 - Poor. 1 out of 46 reviews
Rating 2 - Terrible. 0 out of 46 reviews

9.0/10

Cleanliness

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Thi Thanh Van

Liked: Cleanliness, property conditions & facilities, communication
love to stay here
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Ottilia

Liked: Cleanliness, room comfort, communication
All the staff were very nice and helpfull;) thank you for a pleasant stay
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, room comfort, communication

Great Place!

Special thanks to Valeria and Tu for making our stay excellent. Very very nice hotel and amenities and very good reception service.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

nhu

Liked: Cleanliness, amenities, property conditions & facilities, communication
Its so convenient location and also quiet place for enjoyment
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

YUTA

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was very comfortable and the service was good.
Stayed 5 nights in Nov 2024
Verified

8/10 Good

bingxing

Liked: Cleanliness, room comfort, communication

Conveient location for me

Good hotel clean room, just there is no desk for work in the room
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Jonas

Liked: Cleanliness, room comfort, communication

A great hotel

A great stay. A clean hotel. Friendly and helpful staff. And a stunning infinity pool at the top of the building. The only downside is the distance to the old quarter. In the stressful Hanoi traffic, any ride på car would take at least 30 minutes.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, communication
Very luxurious. Breakfast was a bit disappointing. I wish there was more western options. The staff was very friendly and polite.
Stayed 3 nights in Dec 2024
Verified

6/10 Okay

Kathy

Liked: Cleanliness, amenities, communication
It was ok. Duc Dung went above and beyond to help me get to sapa. I appreciate his support. Pool had algae and hover growth in its overflow catch...along with arachnids. Pretty gross.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

A

Liked: Cleanliness, room comfort, communication

A Memorable Stay at Epic Tower Swiss-Belresidences

I recently had the pleasure of staying at Epic Tower Swiss-Belresidences in Hanoi, and it was truly a remarkable experience. The excellent service provided by the staff made my stay unforgettable. From the moment I arrived, they were attentive and eager to assist with any request, making me feel valued as a guest. The rooms are cozy and well-appointed, featuring modern amenities that ensure comfort. The design is both stylish and functional, creating a welcoming atmosphere. Most importantly, the staff deserves special mention; their friendliness and professionalism set this hotel apart. They went above and beyond to ensure my needs were met, making my stay not just enjoyable but memorable. I highly recommend Epic Tower Swiss-Belresidences for anyone visiting Hanoi!
Stayed 11 nights in Nov 2024
Verified

4/10 Poor

Owen

Liked: Cleanliness, room comfort
Disliked: Communication

Facilities are extra

Check in was good. We was greeted warmly, told that despite our short stay we should make the most of the facilities and informed of the pool and gym opening times, he even helped us when the keys were not working, and helped us find a shop when the restaurant was shut. Issues came on check out, we checked out on time. We asked if we can use the pool and gym as we had a later bus (less than 5 mins away, hence us booking this hotel) we were told yes of course but the pool was shut for the next few hours as it’s raining. Less than 5 minutes later we were informed as we were checked out we cannot use any of the facilities. I asked why not, and what policy of a 5 star hotel is that, the manager then informed us this is a perfectly normal hotel policy. I’m not sure I agree? The property was practically empty, (half the rooms still have builders in) so I’m really not sure why. Also it’s a 5 star hotel, I’m not sure I’ve seen any comparable hotels say we cannot. The manager went on to say if we paid we can use them. He did say as a good gesture we can use the toilets for free as a good gesture, and that this is all you “could expect on the day of check out from any other 5 star hotel. 5 minutes later he said we are allowed to use the facilities free of charge but at this point the visit had a sour taste. Insisted the policies are clear on the website, that when you check out you aren’t allowed to use facilities
Stayed 1 night in Oct 2024
Verified

6/10 Okay

YONG HWAN

잘지냈습다
Stayed 12 nights in Mar 2026
Verified

10/10 Excellent

JAE SEON

Liked: Cleanliness, check-in, communication, listing accuracy
레지던스형 호텔이라 세탁기와 세제가 지원되며 인덕션, 각종 조리도구가 있어 음식을 해먹을 수 있습니다 베란다도 있어 환기하기에도 어메니티도 잘지원 되었고 청소도 빠르게 지원 해주어 만족스러운 경험 이었습니다 방이 두개인 숙소는 두사람이 함께 이용하면 너무 만족스러웠을 것 같습니다 다만 오피스동과 같이 있어 차량 기사님들이 입구를 혼동 하는 경우가 있었고 조식은 평범한 편 이었고 조식식당의 점심식사는 실망스러웠습니다 그럼에도 불구하고 깔끔한 객실 친절한 직원들 덕분에 너무 만족하는 휴식이 되었습니다
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sangseok

Liked: Cleanliness, amenities, communication
넓고 쾌적한 객실에 청소도 요청에 맞게 적시에 이루어 진다. 특히 취사도구 및 세탁/건조기가 잘 갖춰져 있어 장기 출장자에 매우 장점이다. 조식도 투숙인원에 대비해 적정하고 주메뉴가 매일 조금씩 다르게 제공되는 점도 좋다. 비데만 전자식으로 교체하면 좋겠다.
Stayed 9 nights in Jan 2026
Verified

8/10 Good

Wonil

Liked: Cleanliness, room comfort, communication
옆방 소음이 그대로 들리는거 제외하고 훌륭한 호텔이었습니다. 이 가격에 이 정도 퀄리티는 최고 입니다.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

KYUNGSUN

Liked: Cleanliness, room comfort, communication
룸컨디션 매우 훌륭합니다. 근처 출장오신다면 추천합니다. 조식은 뷔페메뉴와 쌀국수가 제공됩니다. 직원들은 영어로 소통가능하며 요구사항에 친절히 응대해줍니다.
Stayed 13 nights in May 2025
Verified

10/10 Excellent

WONSEOP

Liked: Cleanliness, room comfort, communication

너무 감사했습니다~

너무 좋았어요~ 저희가 아이 체크를 어떻게 하는지 잘 몰라서 실수가 있었는데 너그러히 이해해주시고 정말 감사했습니다. 추운 날씨에도 아이가 수영장에 가고싶다해서 갔는데 문도 열어주시고 여러가지 배려가 너무 감사했습니다. 근처에 식당 및 마사지샵도 가깝고 너무너무 만족하는 여행이었습니다.
Stayed 12 nights in Mar 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Ich hatte einen rundum großartigen Aufenthalt in diesem Hotel in Hanoi! Das gesamte Hotel war sehr sauber und gepflegt – man merkt sofort, dass hier auf Qualität und Hygiene geachtet wird. Mein Zimmer war ordentlich, stilvoll eingerichtet und das Bett unglaublich bequem – perfekt für erholsame Nächte nach einem langen Tag in der Stadt. Ein besonderes Highlight war das hauseigene Gym: modern ausgestattet und mit einer fantastischen Aussicht über Hanoi – da macht das Training gleich doppelt so viel Spaß. Absolute Empfehlung auch für die Rooftop Bar! Sie war ein echter Ruhepol mitten in der Stadt: sauber, sehr entspannt und mit einer atemberaubenden Aussicht. Ein idealer Ort, um den Abend ausklingen zu lassen. Ich würde jederzeit wiederkommen – ein echtes Juwel in Hanoi!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

ChiaYang

Liked: Cleanliness, room comfort, communication

很優質

設備 很新 有洗衣機 還有附洗衣球 還有餐具 環境很好 房間 跟房間之間隔音略差
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

JAE SEON

Liked: Cleanliness, check-in, communication, listing accuracy
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

SUNG HYUN

Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

INSIK

Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

SUNGTAK

Stayed 2 nights in Nov 2025
Verified

8/10 Good

JIHUN

Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Tomohiko

Stayed 2 nights in Oct 2025