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GRAND HOTEL du LAC Hanoi

5.0 star property
VIP Access

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Photo gallery for GRAND HOTEL du LAC Hanoi

Outdoor pool
Free daily continental breakfast
Lobby sitting area
Front of property
Lobby

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Pool

Explore the area

View in a map
18-20-22-24 Nha Chung, Hoan Kiem, Hanoi, 100000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪2 min walk‬
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Colonial Deluxe Double Internal Window

Colonial Deluxe Double Internal Window | 1 bedroom, premium bedding, down duvets, memory-foam beds

Colonial Deluxe Double Internal Window

9.6 out of 10
Exceptional
(8 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Colonial Executive Double Internal Window

View from room

Colonial Executive Double Internal Window

9.0 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Colonial Premium Double Street View

1 bedroom, premium bedding, down duvets, memory-foam beds

Colonial Premium Double Street View

7.8 out of 10
Good
(6 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

1 bedroom, premium bedding, down duvets, memory-foam beds

Grand Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Du LAC Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

1 bedroom, premium bedding, down duvets, memory-foam beds

Du LAC Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Colonial Deluxe Twin Internal Window

1 bedroom, premium bedding, down duvets, memory-foam beds

Colonial Deluxe Twin Internal Window

7.6 out of 10
Good
(4 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Colonial Executive Twin Internal Window

View from room

Colonial Executive Twin Internal Window

9.2 out of 10
Wonderful
(5 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Colonial Premium Twin Street View

Street view

Colonial Premium Twin Street View

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Premium Connecting Room Street View

Street view

Premium Connecting Room Street View

9.0 out of 10
Wonderful
(2 reviews)
  • 55 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

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About this property

GRAND HOTEL du LAC Hanoi

Luxury hotel with 2 restaurants and full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa and an outdoor pool. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include 2 bars/lounges, a fitness centre and a steam room.
GRAND HOTEL du LAC Hanoi offers 100 air-conditioned accommodations with minibars and a safe. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. 55-inch Smart televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a steam room and a fitness centre.
The on-site spa has 8 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Swedish massages and Thai massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including thalassotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the free breakfast at GRAND HOTEL du LAC Hanoi. During your stay, you're just a quick walk from Hoan Kiem Lake. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and 2 bars/lounges
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to facials, thalassotherapy or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a steam room
  • Guests have great things to say about the breakfast and the location
  • Steps from St. Joseph's Cathedral of Hanoi and 5 minutes on foot from Hoan Kiem Lake
GRAND HOTEL du LAC Hanoi offers its guests a full-service spa, an outdoor pool, and a steam room. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business centre, 2 meeting rooms, and coworking spaces. A fitness centre, a rooftop terrace, and a vending machine are also featured at the luxury GRAND HOTEL du LAC Hanoi. For a fee, parking is available.

This 5-star Hanoi hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 10:00 AM.
GRAND HOTEL du LAC Hanoi has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (VND 250,000 per day)

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • Hardwood flooring in room
  • Lift

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 900000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: VND 250000 per day
  • Rollaway bed fee: VND 900000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
Property Registration Number 0109920439
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

GRAND HOTEL du LAC Hanoi Hotel
GRAND HOTEL du LAC Hanoi Hanoi
GRAND HOTEL du LAC Hanoi Hotel Hanoi

Reviews

GRAND HOTEL du LAC Hanoi Reviews

9.8

Exceptional

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 527 out of 613 reviews
Rating 8 - Good. 64 out of 613 reviews
Rating 6 - Okay. 17 out of 613 reviews
Rating 4 - Poor. 2 out of 613 reviews
Rating 2 - Terrible. 3 out of 613 reviews

Reviews

8/10 Good

Pat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the Old Quarter, shopping and Dining.
Stayed 2 nights in Aug 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Keep it up!!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Jonathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall experience! Grace, Carmellia and the rest of the concierge staff really made my stay extra special. They always greeted my parents and me when we went out adventuring and welcomed us "home" when we finally returned. Combine that with amazing breakfast food, an amazing swimming pool and a great room put this hotel in my record books.
Stayed 6 nights in Aug 2025

10/10 Excellent

Hui-Tsing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and fantastic location! I would definitely stay again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Service with Great Location!

The hotel is centrally located in the middle of shopping, restaurants etc. The service is superb. Concierge went above and beyond in arranging sightseeing tours and suggesting places to visit. Overall and excellent experience!
Stayed 2 nights in Aug 2025

10/10 Excellent

Timothy, Mays Landing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, loved all the staff, friendly and accommodating…thanks to all for making my stay memorable 🇻🇳👏
Stayed 2 nights in Aug 2025

10/10 Excellent

Valerie

Stayed 2 nights in Aug 2025

10/10 Excellent

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved this hotel, staff were amazing, the room very nice , breakfast was great. Thomas the assistant general manager was fabulous,he went above and beyond to make our stay very special.
Stayed 3 nights in Aug 2025

10/10 Excellent

Simon

Stayed 1 night in Jul 2025

10/10 Excellent

Jesusa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is good and the staff are very accommodating. There should be a mirror inside the room not only in the bathroom just in case someone will use the bathroom and you need to prepare yourself.
Stayed 2 nights in Aug 2025

10/10 Excellent

Camille

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff really went out of their way to be kind and helpful. The space and location are also amazing!
Stayed 3 nights in Jul 2025

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great location and wonderful breakfast. The staff were very keen at every turn to help us. We also enjoyed the spa
The restaurant
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Dharam P

Stayed 3 nights in Jul 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hôtel, staff, breakfast. Location perfect.
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel de première classe dans le quartier central

Très bel hôtel dans le meilleur quartier pour visiter Hanoi. Vous verrez tout le décor rafiné de cet hôtel dans les photos de hôtels.com. Situé dans le quartier central et très sécure de Hanoi il y est agréable de visiter à pied. De plus, il est vraiment un hôtel 5 étoiles, le personnel est toujours là pour vous aider. Exemple, il vous offre une boisson de bienvenue en arrivant et une personne prend le temps de tout vous expliquer. Un jour de pluie, il nous même offert un parapluie et un thé chaud en revenant. Service d’aide de première classe, et merci aussi à Thomas de toujours s’assurer de notre confort et de nous aider dans notre séjour.
Stayed 2 nights in Jul 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

Samson

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff
Stayed 1 night in Jul 2025

10/10 Excellent

Young Hwa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at Grand Hotel du Lac Hanoi, and it was such a memorable experience from start to finish. The front desk team and manager were incredibly professional, warm, and welcoming during our stay. One of the highlights of our stay was the fantastic service from the breakfast team who were so attentive and made sure we were taken care of. Dinner at Ding Doong was equally impressive. Both the food and service exceeded our expectations, creating a relaxed and enjoyable dining experience. The location of the hotel is ideal as it is right in the heart of Hanoi, yet in a calmer pocket where it’s much easier to cross the roads (a huge plus if you’ve been to Hanoi before!). It’s close to everything, but you still get a sense of calm and comfort when you return at the end of the day. As we checked out, we were surprised with a thoughtful parting gift, which left such a positive final impression. It’s the kind of personal touch that really makes a difference.
Stayed 4 nights in Jul 2025

10/10 Excellent

Soham

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Craig

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Was a great stay at this hotel, all staff were so helpful & friendly especially Bertha. The managers were fabulous and told us to call if there were any issues communicating with our drivers. It’s conveniently located next to the markets & restaurants.
Stayed 3 nights in Jul 2025

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay, very attentive staff, highly recommended.
Stayed 3 nights in Jun 2025

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel very friendly employees. Benny manage, in the restaurant is fantastic made me feel like I was at my home!!! Food is wonderful dinners are fantastic!
Stayed 7 nights in Jul 2025

10/10 Excellent

Dustin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
To start I want to commend the staff at the Grand Hotel du Lac. This was probably the most welcoming experience I’ve ever had at a regular hotel. Bertha handled my check-in and was incredibly helpful throughout my five-day stay. She went above and beyond, offering evening ginger tea and even helping me organize flowers I needed for a business matter. She was always available and eager to help. Breakfast each morning was another highlight. The buffet was fresh and beautifully presented, with real espresso coffee (no push-button machines). The staff were once again exceptional. Emily, who had just started, brought such joy and kindness to the morning that it was truly the best way to start the day. And then there’s Thomas, who greeted us personally in the lobby every time we came or went, always checking in to see if we needed anything. The rooms have a certain old-world charm that fits the character of the hotel, though some elements may feel a bit dated to those used to modern interiors. My colleague stayed in a room without a window, which can work perfectly well for travelers who value quiet and rest over natural light. However, if having a view or daylight is important to you, I would definitely recommend upgrading to one of the rooms with a window to enhance your overall experience. The pool terrace is a lovely spot to unwind, though it is on the smaller side. It’s also worth noting that there are some stairs involved in getting to it. Overall a great experience!
Stayed 4 nights in Jun 2025

10/10 Excellent

WEN-I, Pingchen city

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and good service.
Stayed 3 nights in Jul 2025