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HANZ Hanoi De Maison Grand Hotel

3.5 star property

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Photo gallery for HANZ Hanoi De Maison Grand Hotel

Front of property
Deluxe Double Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Reception
Restaurant
Junior Quadruple Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Room service

Explore the area

View in a map
106 Hang Bong Str., Hoan Kiem District, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Place, Hoan Kiem Lake
    ‪8 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪12 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪36 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for Junior Quadruple Room

Junior Quadruple Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Quadruple Room

  • City view
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Twin Room

  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

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About this property

HANZ Hanoi De Maison Grand Hotel

A restaurant, 24-hour room service and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a TV in a common area are on-site.
HANZ Hanoi De Maison Grand Hotel offers 18 air-conditioned accommodations with minibars and a safe. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at HANZ Hanoi De Maison Grand Hotel, you're just a quick walk from Hoan Kiem Lake. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes hiking/biking trails
  • Just a 4-minute walk from Train Street and 9 minutes on foot from Hoan Kiem Lake
  • Airport and train station pick-up shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. The business-friendly HANZ Hanoi De Maison Grand Hotel also features tour/ticket assistance, dry cleaning/laundry services, and 24-hour room service. Free self parking is available.

This 3.5-star Hanoi hotel is smoke free.

HANZ Hanoi De Maison Grand Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Things to do

  • Art gallery
  • Hiking/biking trails
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 9 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 18 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
HANZ Hanoi De Maison Grand Hotel offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 9 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hanoi City Hotel
Hanoi City Palace
Gratitude Hotel
Hanoi Gratitude
Hanoi Gratitude Hotel
Hanoi De Maison Grand
Hanz Hanoi Maison Hotel Hanoi
HANZ Hanoi De Maison Grand Hotel Hotel
HANZ Hanoi De Maison Grand Hotel Hanoi
HANZ Hanoi De Maison Grand Hotel Hotel Hanoi

HANZ Hanoi De Maison Grand Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 120 out of 318 reviews
Rating 8 - Good. 106 out of 318 reviews
Rating 6 - Okay. 59 out of 318 reviews
Rating 4 - Poor. 21 out of 318 reviews
Rating 2 - Terrible. 12 out of 318 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
お金をかけずに観光するには動きやすい立地で便利でした。スタッフの対応は感じが良かったです！
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Freddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
arrived really early in the morning (1:20 AM) before check in time and staff was very helpful and friendly in helping us. gave us an available room where we can rest and moved us the next day to a much bigger room for my family as a soon as the room was available
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
陽台有臭味，浴缸不能用，隔壁在施工，整天都很吵，還半夜在灌水泥到半夜一點多。
Stayed 4 nights in Dec 2019
Verified

10/10 Excellent

sabita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent looking cation great food and shopping just a few blocks away
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

sabita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy Camper

It was amazing, close to shopping, and great food was just a quick walk away.
Stayed 1 night in Dec 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
壁が薄く夜中まで続く隣のビルの工事の騒音が酷く寝れなかった。
Stayed 5 nights in Nov 2019
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom was very smelly. Rooms does not look like picture. Water supply was cut off one morning. Breakfast was served very slow (they had a ala carte selection).The only good thing was staff had good attitude.
Stayed 3 nights in Nov 2019
Verified

4/10 Poor

Gratitude

Liked: Staff & service
The room was not what was shown on the intro ad.It was disappointing.
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ที่พักสะดวกและสวยงาม อยู่ใกล้กับ Night market และรอบๆมีของกินมากมาย รวมถึงร้านช็อปปิ้งด้วย พนักงานบริการดี ให้คำแนะนำแหล่งท่องเที่ยวและช่วยเหลือการเรียก taxi ให้ด้วย ประทับใจมากๆ
Stayed 2 nights in Oct 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
nothing like the Expedia photos...………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………...
Stayed 2 nights in Jul 2019
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Not bad but not pleasant

A well located hotel within reach of the train station, with friendly hotel staff and a good introduction to the hotel upon arrival by Linda. Sadly don't be misled by the nice website photos though. The dimly tube-lit bathroom was the worst we've experienced this trip with mouldy tiles and a dated suite that's turned yellow over many years, blocked sink and bath drains, and ants crawling throughout! There was no duvet cover in the room and the electric kettle was unfit as well as unsafe for purpose. We were misold a hugely overpriced delux bus journey when we'd asked for a basic one and had a stressful time trying to recover our advanced payment.
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent in old quarter. There was plenty to eat at breakfast-all kinds of food. Staff were very helpful in printing train tickets for me and they stored our luggage two days before we stayed there while we went on a cruise in Halong Bay.
Stayed 1 night in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. They went above and beyond by packing me breakfast to go for an early morning flight. I think if I had to stay over in Hanoi I would choose a more modern hotel. I needed to launder my clothes but it did cost twice what every other hotel I stayed at charged.
Stayed 1 night in Apr 2019
Verified

8/10 Good

To

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the friendly staff and they speak English! The room was quite nice except the nice big window has a view of a wall. Book a balcony room if you want a view I guess? It doesn't really matter to me as I prefer to go out anyway. Bathroom isn't visually stunning but it's nothing to worry about; everything works as it should. All in all it was a pleasant stay. The staff takes care of you if there's any issues.
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comparing price and condition of the room, it's one of the best price deal room. shower booth and other things are quite old so could have a complaint on it but considering it's price it's a good deal.
Stayed 1 night in Jan 2019
Verified

8/10 Good

Sebastiaan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay in 'french' looking hotel

Hotel conveniently situated in old town. Staff is very friendly. We had room without window to the outside. If you don,t want that, make sure you book another room. Breakfast very good though space a bit limited at 'peak hour'. Public room looks very nice, rooms satisfactory. When we came back again in hotel from Halon Bay cruise our room was still occupied by clients who had to stay longer because husband had to go to hospital. Though we booked 2 doubles we got 1 very big room now. Well they very politely asked if we could agree with that. We didn't mind that much as the room was nice and the staff very polite. We were also offered a late check out which appeared to be very handy.
Stayed 3 nights in Aug 2018
Verified

8/10 Good

JANGHEE

Liked: Staff & service

싼맛에...

혼자 이용하시는 전반적으로 좋아요
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hôtel bien situé au centre de hanoi.

très bon rapport qualité-prix, chambres comfortables, certaines enretrait de la rue principale, donc très au calme. Petit-déjeuner généreux. Très bon accueil.
Stayed 1 night in Nov 2017
Verified

8/10 Good

Jolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Goed hotel, centraal gelegen

Prima hotel op een goede locatie. In het centrum en het mee, leuke winkeld en goede restaurants op loopafstand.
Stayed 3 nights in Sep 2017
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small hotel in Hanoi.

We had a very nice time. We especially appreciated the personal service from Stephan Nguen. Not sure of the spelling.
Stayed 1 night in Oct 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is really nice and the staff very kind and helpfull.
Stayed 2 nights in Aug 2017
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
I really wanted to like this hotel but was highly disappointed. We had a window view of the hallway, no biggie. The bathroom floor was wet, so I laid some dry towels down, no biggie. However, we were told that we had to buy our own hand soap when we found none in the room. On the second day we had no running water and had to call downstairs. The staff members were pleasant, but for the same price or less, you can find a MUCH better hotel with basic amenities.
Stayed 2 nights in Jul 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
日本人向けの、格安＆清潔＆朝食が良いホテルです。 近くに散歩していても、治安良く快適でした。 隣の、生フルーツのジュースがちょううまい！
Stayed 4 nights in Jul 2017
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service, excellent location

Service was great, excellent location. Try the pho with beef for breakfast!
Stayed 3 nights in Jul 2017
Verified

8/10 Good

JUN

Liked: Cleanliness, staff & service

ホテルのスタッフがとても親切

旧市街の中にあり、周囲にはレストランやコーヒーショップもあり便利です。ホアンキアム湖も歩いて行けます。朝食がブッフェプラスお気に入りの料理を2品その場で作ってくれます。部屋はホテルが工事中で少しうるさかったのと、アメニティが日によってあったりなかったりでちょっと残念。でも、フロントやツアーデスクのスタッフはいつも笑顔でとても親切です。
Stayed 3 nights in Jul 2017